9/18/2026
MIXED BAG THIS REVIEW -- TGI FRIDAYS…read more
So y'all... I gave TGI Fridays another try -- on a Friday! TGIF, right?
I started with the 3-for-All pot stickers, and let me tell you: THE POT STICKERS WERE DELICIOUS! They came out nice and hot, full of flavor, and were easily the best thing I ate. Honestly, pot sticker it up! I could probably order those as my entrée and be perfectly happy.
Next up was the $5 margarita. It was okay, but it tasted more like juice than a margarita to me. I had to add another shot of tequila to give it a little help. After that, we were good!
The bartender was nice and the customer service at the bar was good.
Then came my bacon cheeseburger.
I ordered it medium rare, but it arrived well done. And that wasn't even the biggest problem -- the burger was basically room temperature. No heat, no steam, nothing that made me feel like this burger had just come off the grill. Meanwhile, my fries were nice and hot.
It honestly seemed like the burger had been sitting there waiting for the fries to finish.
I spoke with the manager, Mr. Neil, and this is where TGI Fridays earned some points back. He was extremely polite, understanding and receptive. He looked at my ticket, saw exactly how I ordered the burger, and understood immediately why I wasn't happy with what I received.
I've had a couple of other not-so-great experiences with TGI Fridays, but Mr. Neal asked me to give them another try. My sister LOVES going to TGI Fridays in Valley Stream when we're out shopping, so chances are I'll be back.
Mr. Neil also took the burger off the bill, which I appreciated. Great management and excellent handling of the situation. Thank you again, Mr. Neil, for your patience and professionalism.
And y'all know I check the bathroom!
When I visit restaurants like TGI Fridays, Red Lobster, Olive Garden, etc., I always check the restroom. To me, the cleanliness of the bathroom can tell you a lot about how a restaurant kitchen is being maintained.
THE MIXED BAG THIS VERDICT
Pot Stickers: DELICIOUS -- definitely getting them again!
Fries: Hot and good
$5 Margarita: Okay, but needed some tequila assistance
Burger: Missed the mark -- overcooked AND cold
Bartender: Good customer service
Manager Mr. Neal: Excellent customer service and very professional
Would I give TGI Fridays another try? Yes. But next time, those pot stickers might just become my whole meal.
Sometimes a restaurant can miss the mark with the food, but how management handles the problem matters, and Mr. Neil handled mine very well.
Mixed Bag This -- I give you the good, the bad, and everything in the bag! You received 2 stars for how
Mr. Neil the manager handled the situation.