I've dined at this location many times and each time it gets worse and worse. This location is too good! Wait staff that don't care. Bogus rules about promotions other locations don't have. Running out of types of alcohol and food items. Loud music and dirty restrooms. read more

A couple times I've been here and it's crowded but the service is pretty good. We normally come here around late time and music can be loud but it's probably better than laurel. We get the jack daniels steak all the time and it's good. I love the cajun pasta. Drinks can be slow at times but I understand it's busy. read more

Buyer beware...we ordered chicken and shrimp to go - got home - no shrimp! Went back and the manager was somewhat snarky...plastered smile - they redid the order - I get home and the cheese is only melted on top- spend your money elsewhere- they don't care about getting it right. read more

TGI Fridays Silver Spring - Chicken and shrimp - cheese NOT MELTED - American Near Me - Silver Spring, Maryland

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We used Uber eats and ordered the center cut steak and appetizer combo. Steak was over cooked and tiny not worth the 15 dollars we paid for it! The potatoes from the appetizer were hard as rocks and inedible. Will not buy from here again. read more

Disgusting! Inedible. If I could give this location a 0 I would. The server I had was the worst. The presentation of the food and drink looked like a pile of crap and the food tasted like it had been sitting around. The manager was very nice but I couldn't eat it. read more

Spent 4 hours wasting my life waiting for food and drinks. Do not come here if you value your time. Had rsvp for 6 and left at almost 10pm wtf lmao!! read more

There is a reason why this place has 2 stars in fact that's overrated if there were negative stars I would give it minus something. 1st let's say the service is terrible we waited almost an hour without any attention for a simple dinner also the big problem the noise was incredibly high volume no need for that in the bar area stay away from this place. LoUD read more

Horrible. Ordered a sizzling chicken and cheese and received 3 small pieces of chicken with a slice of cheese unmelted on the bottom. Also my Sons boneless chicken were the size of quarters. This is why we don't go to Fridays anymore. Just the last option we had. Yuck- waste of money read more

TGI Fridays Silver Spring - This was supposed to be sizzling chicken and cheese. It was just Chicken with a slice of unmelted cheese on the bottom yuck. - American Near Me - Silver Spring, Maryland

I placed an order to be delivered by Grubhub and neither the restaurant nor Grubhub contacted me to inform me me that my order was not made and never delivered. Never using there services again nor goint to the TGIF's in Silver Spring. read more

The service was awful we came here at 11am And it's almost 12pm and I have yet to eat only one appetizer out of three I order can at 11:57 my husband is still waiting for his drink this is just awful I hate to have to pay for poor service I will not be back I will pay to go to D.C. or Greenbelt. read more

This is the worst Fridays I've ever been to. First i was seated at a table with no eating utensils. As a matter of fact none of the tables had eating utensils. The service was horrible. After being seated one of the bartenders came over to take our order. After about 15-20 minutes she brought us our drinks. And said the food will be out shortly. We then proceed to see multiple people come in, be seated, and receive their food before us. No one came back to our table to let us know an update on our food. Then the manager comes over with our food like nothing was wrong and places the food down. They had gotten my order wrong and gave me chicken instead of shrimp. We then ask him why it took so long, and to our surprise he said he has nothing to do with it. You're the manager and have nothing to do with it? Ok. No one comes back to the table until we have to flag someone down to get the check. We asked to speak with the manager and this time it was a different person. She had the worst attitude even when we calmly explained everything to her and asked for a reason why the service was horrible. She seemed very disinterested and very rude about it. Like we were bugging her. This all happened around 430 in the afternoon so it definitely was not busy. We also witnessed the same bartender we saw help us throw something at the manager when he tried to ask her what was going on at our table. Finally, i look at my bank statement today and see that i was overcharged on my bill. Thank you very much Fridays. I will NOT be coming back to your establishment. read more

Last night I went to have dinner with my fiancé and she had a good burger her meal was great, the endless app wings were great as well as the potato skins. My drinks and food weren't that good. I ordered one of there Hawaii drinks (the blue one) it tasted like ice mixed with coconut juice.. that's it nothing else's, so I ordered a lime margarita and that was better. Still watered down but do able. What I did not enjoy was my 10ounce sirloin jack Daniels steak which I ordered medium by the way, tasted so burned and like charcoal that it wasn't edible. So I just filled myself up with the appetizers and drink. The service was great! I did not catch my waitress name but she was the only one with dreadlocks there, she was great all around as well as the manager she took care of me and my concerns. Overall i did not enjoy the food but I would continue to come back this was the only time out of like the 15 times I've came here I have had this issue. read more

We stopped in for a quick lunch and as soon as we walked in we were greeted by the amazing host, Rod! (sorry if i spelled your name wrong!) We had a good experience dining and the food was good as well!! Krissia was our waitress and she did a great job as well. Thank you and keep up the good work. read more

I'm a regular at this place, I'll admit it can get ratchet and it be a bunch of youngins in this joint but listen... IT'S TGI FRIDAYS!!! STFU, mind your business, enjoy your drink, and you'll have a good time. I always do. Wednesdays is karaoke night, you're guaranteed a fun time. read more

I have found that you will get better service if you are willing to at the bar. If you sit at a table you can wait forever it seems, for someone to come and take your order and then bring out your food. To me it just seems like me and my friends have always received more attention from whoever is working at the bar. Not only that, the drinks are better than the food and there is TV around there also so you can watch while waiting for your food. read more

The service is VERY slow, shows a lot when you hear the table next to you is getting a full refund waiting 1 HOUR for an entree. The food was good, I always eat the ribs. The server Ronnie (sp?), despite being new, had one of the best personalities I've ever encountered. If it weren't for his attitude, my overall rating would be a 1. Am not coming here again. read more

Would give 0 stars if I could. Used to come here a lot. Placed an order to go, when I got home none of the containers were sealed and my food spilled out everywhere. Worse they didn't even provide me with 2 of my dinners. Called and was hung up on multiple times, then I got placed on a 30 minute hold to speak with a manager. He told me I would be refunded (NEVER WAS), then I put a complaint ticket through their website and still NEVER got a refund. This place is horrible. Go eat at McDonald's, you'll get the same quality food and pay a lot less. read more

I would like to congratulate this TGI Friday's for having the WORST customer service of any chain restaurant that I've ever experienced. Just god-awful service. The waiters are slow, untrained and lack the social skills that most people in their field possess. If you ever find yourself at this TGI's location, you'll find it obvious that the staff is inexperienced and poorly managed. The wait staff is always fooling around constantly, while many are waiting long periods of time for their orders. Don't even think about ordering food to go by phone, you'll be there for hours because they'll forget about you. This was the third time I've been burned by this place, and I'm never going to return. The most shocking thing about this restaurant is how it gets any business. read more

Wow, the bad reviews were right. I walked in on a very snowy Thursday around 5pm. The bar had quit a few people. I went up to the bartender and asked about the happy hour specials and she said no happy hour today!?!?! She seemed rather confused by that too. She double checked with the manager and he very rudely approached the bar, making no eye contact and told her no happy hour on any drink. Offered no explanation or apologies and walked off. This is my first one star review, and it was earned by the manager. read more

First of all, don't bother coming here to drink if you have been 21 with a license that doesn't expire for another 6 yrs so there is no need to change it to horizontal. They refuse vertical licenses even when speaking directly to the manager. Next the waitresses have a serious attitude problem when u ask what the drink specials are as well as when you ask to speak to the manager. She pointed to us like we were the scum of the earth not worthy of her time. What she doesn't know is I too have worked in food service and have a friend who works at another Fridays, I always tip well especially if it's just drinks. Rude attitudes and no customer service. Don't come here you will be very dissapointed. We took our business to the laurel location. read more

I don't normally write bad reviews. But I felt this place really deserved this one. I have been to this location twice before with slow, iffy service, but hey gotta give a place a chance right? Not for this location. Worst meal and service I feel I have ever received at a restaurant. When my boyfriend and I arrived it was 7pm and were told that to be seated in the dinning area it would be 15 mins. No problem. The hostess seemed nice and less then 15 mins passed and we were called up, great. When we were seated it took a few mins for our server to reach our table to tell us he will be with us in a minute. We had noticed it was somewhat busy and we were still debating on what we wanted so that was ok. 5 more minutes go by and the waiter puts two glasses of water on our table and leaves without saying a word. We waited patiently for our waiter to come by to take our drink order, he walks by taps our table mumbles something and walks away. Finally he stops by and takes our drink order, at that time we had been waiting 20 minutes. 20 MINUETS to place our drink order. I order an unsweetened iced tea and my boyfriend gets a coke. We also mention to our server that we are ready to order, I ordered a burger and he ordered some ribs. He nods and says he will go and place the order for us. Eventually brings the drinks we ordered without a word again and leaves. 55 minuets later, as we sat with absolutely nothing in front of us, no refills, and a quiet dismissive passing comment of 'your food will be out soon' from our server. Our food arrives. It was repulsive. My burger was sloppily put together and had obviously been sitting for ages. The cheese that was spilling out the sides of my burger had solidified. Oil and other juices had pooled at the base of my burger; I touch it and it is luke warm. My fries that are room temperature have soaked up the juices from the plate and are soggy. I'm normally not picky about my food but this was bad. My boyfriends ribs are burnt, dry and without sauce at all on top. We would have sent the food back if we weren't starving. So we started to eat. The bun of my burger was solid. Everything inside had coagulated and the meat was so well done they were tough pucks of beef. This was THE absolute worst burger I have EVER had, I ate what I could and left most of it in a pile of mush. Our server never asked how the food was or checked in on us. But finally he stopped by at around 8:30ish to refill my boyfriends coke and we asked for a check. We knew it wasn't worth complaining to anyone, none of the servers seemed to really care. So we waited another 5 minuets for our server to ignore us and eventually return and ring us up, we paid for our worst meal ever and left. And are never going back. read more

I went to this fridays twise and I don't live in Maryland, she's one of the best severs I ever had. Paola was so polite to me and my friends and when I had one friend who didn't get what she wanted she was so polite about the issue. She deserves a promotion or a raise . God bless her and her customer service. I apologize for my friend bad behavior. read more

This place is horrible. I I ordered drink and it was horrible. I told the waitress that is wasn't good and she took it back. When she came back with my drink, it was the same drink I gave her. Plus, it had brown stuff floating in it. read more

This place is a local favorite. I dined here with my teen sons. Alexus, our server, provided excellent customer service. The food and drinks came out hot and fast, and were delicious! To get 5 stars from me, turn down the volume just a tad. read more

OMG what IS this place?!! Stopped in on a Thursday evening for a quick bite to eat- was "greeted" by the MOST OBNOXIOUS, loud bass-bumping "club" music I have EVER heard. In a chain restaurant of all places? The point of a chain is that I should be able to walk into one anywhere in the country and have a similar experience. Whomever the manager is at this location needs to get control of it stat. Asked to be seated as far away from the bar as possible, and could literally FEEL the bass beats thumping through the booth seat. Needless to say, we left before our waters even arrived. How appalling, rude and flat out annoying. Will be contacting TGI Fridays' corporate office too....this should not be allowed. (Note- no, I'm not old and grumpy- music in the bar area is fine, but when it's so loud that you can't even think, let alone talk to your dining companions, and you can FEEL the bass in your seat, it's time to turn it down a notch or two.....) Will never be back, and will likely pass on any and all TGIF's I pass in my travels from now on. Would give 0 stars if I could. read more

Worst experience ever! Me and my friend came and ordered our food and they brought out his drink, food and dessert first. After he ate his food, they brought out my food. My food was cold and the steak was so tough I couldn't even cut it! It's honestly resembles dog meat. For me to order my steak medium, it's no reason my steak was over cooked. Furthermore, the floors and all the tables was dirty. Overall, Don't come to this location! read more

I've been to this place serval times and it seems like the service is getting worst. When you ask questions about drinks the bartenders make it a point to say "you cannot send it back." The first time it happened to me, I was EXTREMELY confused because my intention wasn't to send the drink back, I had a question about the drink menu. It's almost like they assume the worst from there customers. Did they feel like I didn't have the money to pay for the drink?? As a customer felt insulted. Another incident the waiter attempted to refuse my friend service because they had a driving alcohol restriction on there license. The waiter was so rude and it was clear that she got it from by her discourteous manger, Herman. He claimed that its Fridays policy, but could not display this policy anywhere in writing or explain it efficiently so it was atleast half way believable. We literally had to show them the Maryland.Gov website and explain the license (which is something they should inform employees before work the bar area) before my friend or our party could get any type of service. After the misunderstanding there was no apology from manager or server of their incompetence. Instead, they repaid us by late food and few to none visits to the table. She pretty much just made us feel unwelcome for the rest of the night. So much so I inquired several times if it was possible that we could change waiters. If I was to give them the benefit of the doubt, maybe not serving to driving alcohol restriction ID is in there policy. And that's okay if that's their policy! My critic however is on how it was poorly handled. One person having an ID issue should not effect the entire tables service. The employees training on customer service or conflict resolution was unapparent. It was so bad I had to step outside to gather my thoughts on what the real issue was. I was so disgusted during my past visit that I couldn't order anything past a glass of water, which is nothing like me. My impression is that this location has an discriminatory undertone. They will go above and beyond to make you feel like an unvalued customer. This place gets one star because usually when I go I enjoy the music. Probably won't go back until they change management. I will be looking on Yelp for updates. read more

1.5 stars maybe Wife and I are in this Friday's location on this particular day, a Sunday afternoon around 1:30, with all the parking lots filled up due to really bad snow removal from the blizzard of 2010. We came here after the IHOP was full to capacity and this place wasn't overly busy at all with a decent but not overwhelming crowd. Very few people in the bar area in which we sat. Why oh why is it taking soooo long why oh why are we not told the status or situation with the delay, when asked all I get is a response of head tilt with a shrug "bissht, well they are ahead of you so...." no apology, no explanation, no nothing. Humph.... I'm not being overly demanding or a pain in the neck, but wife and I have been sitting here for about 50 mins now after we had ordered our meals and total of about an 1 hr 20mins. I know cause the time was showing on the many of the TVs showing various sporting games all around the bar area. We aren't the only ones waiting a very loooong time others around us were also waiting just as long or longer. What the hell?!? How hard is it to cook or micro wave up some lunch time food... well almost close to dinner time by now. What is going on maybe we should just pay for our two drinks and leave go over to Five Guys greasy burgers or neighboring Panera Bread. But wife is settle in and really hungry me I'm hungry but getting more perturb as the minutes tick away. Finally the food comes out slowly at first then more rapidly the surrounding tables get theirs first. One table has a problem well multiply problems, they ask to speak to a manager. Waiter speaks to table and to manager he removes certain items off their bill. Still the manager should have went around to them to make sure everything was in order with them just out of courtesy. Looks like manager is running around like crazy maybe the cook got mad and walked out or something. Two servers are having a noticeable and loud disagreement over by the bar. They should take that to the back not have it out here on "front street". Whoa!?!?! my sweet potato fries must have just come out of the fridge and my Italian chicken sandwich must have just been nuked quickly cause the chicken is room temp and the cheese on top is scolding hot. Wife's food is a bit warmer but not by that much. We should have ordered a couple of cold club sandwiches, maybe it would have come out a few minutes sooner.... maybe not. I'm not sending it back I saw the movie "Waiting" I know what happens in the back of these places. Very mediocre food tasted like it came out of a box from the frozen food section of the grocery store but we didn't expect much hey it's "Fridays" that's to be expected in these kinds of places. What is not expected is pretty disappointing service; slow, inattentive, cavalier attitudes, leaving people waiting long periods of time and wonder what's going on (just tell us when asked I can handle the truth), order mix ups (the other table). No offer was made for a free desert or appetizer voucher on our next visit, like what happen at the Rockville location a while back. There it was just as slow and lame but at least the waiter checked on us kept us inform that problems were occurring in the kitchen, he made amends and apologized and gave us free drinks on top of the voucher. Here I was lucky not to get charged for a Coke thanks but come on guys look at it from a customers point of view then you'll understand what we see or don't see. This is why I must give this location of Friday's only one star. Sorry guys but you really blew donkey kokachin, a serious cluster flub must have been happening in the unseen by the public sections but there is no excuse for not keeping people informed and advised and sending out cold food that should be hot. Maybe the food just sat back there on the ready counter, not even under a heat lamp the whole time all backed up for whatever lame reason. It's not like they were slammed with people super busy by any normal standards. I just hate to see what it was like later that evening cause it was Valentines day. Oh and before you start I did take wife out later that evening for V-day with all the frills okay, I'm not that cheap and dull. read more

I'm just so sorry that nothing has been done about the EXTREMELY POOR SERVICE that this location offers. The food here is good. The drinks here are good. The staff SUCKS. Upon our entrance, the "greeter" barely made eye contact much less opened her mouth. HELLO THIS IS YOUR JOB NOT MINE. I felt like I had to pry the words out of her mouth. Fast forward to the part where we waited by a few dirty tables in the bar area for 10 minutes and then just decided to sit at one hoping someone ANYONE would just glance in our direction. Maybe a smile would be nice. But no. Every single staff member that passed did and said nothing FOR ANOTHER 25 MINUTES. We're on our way out now because we've had enough and LO AND BEHOLD! We run into the manager on the way out.. so I give her a piece of my mind. Her solution is to offer for me to go back inside to smile up in front of the same servers who just ignored us for almost 30 minutes.. NO THANKS. Zero stars if this were an option. Not coming back unless it's under new management. You would think service would be great considering its in a popular area. Take your money elsewhere! read more

Would give zero stars if could, we went there this past sunday and couldn't regret it more, we were a party of 7 with 4 hungry kids, got seated fairly quick but our waitress took 15 min to come and get our drink order, then we place order for food and appetizers at once since it was taking her a while to comeback,t the place was not too busy, 40 min went by and no food no drink refills and kids were restless; we asked a different server for the manager, the manager said he would look in to it, and like 10 min later we got one appetizer, 5 min later food for 3 kids and 5 min after that the entree salads we ordered, all brought by other servers and my fourth kid had no food and was sharing with the other, all these in over 1 hr of seating and our server was ignoring us , she did not come to check if our food was ok or get any refills, we finally decided to call the manager and his response when we asked why this was happening was " why don't you ask your server, she is right behind you" and we were like well she doesn't even come to our table!! So we asked for the check and left the food there. Needless to say we are NEVER coming back. read more

I eenjoy the energy at the bar, good food and many oPtions available on the menu. I always have a great experience at this spot and the customer service is exceptional- they always go above and beyond to accommodate me. read more

Literally from the momemt we walked through the door, the customer service was amazing. One of the hostesses even saw us coming and opened the door for us! We sat at the high top booths surrounding the bar and our server, Jade, was absolutely great! Food was really good too. It was some of the best service I have had in a long time! I will definitely go back. The manager, Roberto, was also nice when we approached him raving about our experience and his staff. We will definitely be coming back. Hands down the best Fridays I've been to. read more

This TGIF used to be a decent location for dinner but during renovations their service has greatly declined. It took 30 minutes to wait when there was nobody ahead of us and plenty of seats around. The waiter apologized for the wait but we waited 45 minutes before getting up and leaving because they have not even brought us our drinks yet. read more

Ridiculous. Sunday night at 6 o'clock and the music from the bar is drowning out everything. So loud and obnoxious. Honestly sounds like a club at 12:00am. Its obvious there is no responsible manager on duty and I doubt corporate Fridays would permit this. Terrible place for kids if this is the way they are going to continue. Plus, the crowd outside the bar far outnumbers the bar crowd and is made up of mostly of folks over 60. I am certain nobody wants to hear this. read more

Music way, way, way, way too loud, staff didn't seem attentive or to care about customers. Plenty of seating, but shoved everybody together in a close space. This location gives the TGIF brand a bad name. read more

Great food and service on football playoff Saturday!!! Mariam was an excellent server! Very attentive!

If there was an option for a 1/2 a star, that would be at best this location deserves. Service is horrible and the food is mediocre... Only go if this place offers free food! read more

Stopped in for lunch on Christmas Eve Sunday, 2017. We were seated immediately but then waited a good 15 to 20 minutes for our waitress to appear. She took drink orders and we were ready to order our meals. My grandson ordered wings, my son a sandwich, a side order, and a cocktail, and I ordered a salad with chicken. Ten more minutes before drinks showed up. Meals another 10 to 15 minutes. My grandson's wings were okay, my son's sandwich not so good, and my salad had chicken that tasted reheated, not fresh. My son's cocktail and a side order of brussel sprouts showed up when we were about finished eating. The place was less than half full and the service was terrible. Never again for any TGIF. read more

Worst run TGI Fridays I've ever been too. The staff looks for direction and not one manager is on the floor. We sat next to two dirty tables for over an hour. Our server wasn't at fault, he was inexperienced. We actually saw two parties come in and leave because no one greeted them, because no one was at the front desk. We layer leaned there were three managers on duty 4/11/16. Worst experience and last time I'll ever spend money at this location. Piss Poor! read more

TGI Fridays Silver Spring - American Near Me - Silver Spring, Maryland

The restaurant is convenient and that is about it. The bar was open on a Saturday evening, but sitting there turned out to be a mistake. I have no problem with bartenders coughing, but when you cough into your hands wipe your nose and put limes in Corona bottles I find it disgusting. I thought most people would wash their hands. I wish I would have sat at a table and been ignorant that this was happening. I would have complained to a manager, but they were both standing at the end of the bar watching it happen. read more