Normally we wouldn't visit the same restaurant chain twice in a week, but just a few days ago, in another state, we had such a great meal at TGI Fridays that we were craving it again. We literally ordered the exact same thing in the exact same way from this location as we did last week from one in a different state and the experience was night and day. The first issue was when we placed our order for pickup, I wanted a mustard packet and the app wanted to charge us an extra 80 cents for that So I just reminded myself to grab one when I was inside. I didn't see any so I asked the young lady and she started to pump some mustard into a cup for me and then realized they had mustard packets so gave me those instead. When I got back to the car, we did a quick check and realized an order of fries was missing. I was tired and wanted to let it go, but my husband wanted his fries so he went back inside. They did make him the fries, but we can all guess how that went. The fries were undercooked because they did them in a rush and the rest of his food got cold while he waited on the fries. It was a shame. There was no salt on my pretzel bites. The queso they gave us was chunky and dark . Despite my warnings, my husband tried it anyway and said it tasted very weird. It was pretty clear it had turned. And after all that we ended up throwing away most of the undercooked fries anyway because they tasted like raw potato. This is a great example of how guests can have a widely varied experience even at the same chain when employees choose not to pay attention to the little things. Last week's meal was absolutely fabulous but our experience here was pretty terrible. I think this location could have a much better rating if the staff just put a little more care and consideration into their work. read more

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Went in hoping for a nice sit down dinner after hard work in the yard all day. We were lied to about wait time, if 20 minutes was the real wait time- that would have been okay- however 35 minutes later- and very dirty tables made us think this wasn't going to go well. Just tell patrons the truth. If you're short on wait staff and need more time, tell us that! We left- are being treated great At Applebee's!! Quickly seated in a pretty busy restaurant, greeted nicely, seated- and drinks orders quickly taken! Thank you Applebee's!! read more

The only thing consistent about this location is that everything is inconsistent. Sometimes the food is good, other times it's barely cooked. Sometimes the servers are amazing, other times it takes 15 minutes to get drinks. I wouldn't waste your time and gamble whether you'll get a good experience. read more

Food was great but service was not . Very slow in taking our orders and getting our meals.

Paid $33 for 2 salads then tried to short me on my change and got pissy when I asked for the rest like this stuff was cheap or sumthin?? Also they gave me barely any chicken for the salads. Burnt too... Go spend ur money somewhere else read more

TGI Fridays Front Royal - American Near Me - Front Royal, Virginia

waited 20 minutes for order. found hair in sandwich. person that got salad got sick staff would not make eye contact. Did not see anyone that looked or acted like a manager read more

Came to this for lunch and our table of five was seated quickly and our drink orders taken promptly. The waitress took our appetizer order and it was also delivered promptly. Only one person at our table was receiving refills while the rest of us went ignored. We finished our appetizer without her returning to take our orders. We finished our appetizers and flagged her down and told her we were ready she asked "for the check?" Um no to order, she acknowledged that we had been sitting there long enough to order and finish but lacked the self awareness to know it was her fault we were no where near ready for the check. The food finally arrived and there was no complaints about the food but the service made the experience less than stellar. read more

TGI Fridays Front Royal - Fridays Signature Whiskey-Glaze Burger - American Near Me - Front Royal, Virginia

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Good food. Alana provides great service and deserves five stars! Restrooms and building could use some attention. They show their age. read more

I ordered some moz sticks and a cobb salad for lunch. I intended it to be both my lunch and dinner later. Moz sticks were SO GOOD. But I only ate half, because.. you know, I had a plan. Cobb salad came. Bacon looked uncooked. Smelled raw. Felt raw. I tried to scoop it off my plate and ignore it. Server came and cheerfully asked me how everything was. I said "I don't think the bacon is cooked". She said "Oh, did you want cooked bacon?" Shocked, I asked if it was typically raw and she said it was, at least on the salads. She scurried away to get me cooked bacon. I googled "Can you eat raw bacon?" and found that no... no you should not. Food born illnesses and all that. The cooked bacon came, but all I could think of was that I had scooped the raw bacon with my fork, and it had touched my lettuce... and I suddenly had to fight a gag reflex.... and I asked for a box... but then I decided I could never eat that salad. The manager did take it off my bill, so I paid $12 plus tip for half an order of moz (I couldn't envision even bringing that home or finishing the moz sticks at that point) and an iced tea. Horrible experience. Really gross. I won't be back. read more

TGI Fridays Front Royal - Raw bacon on the cobb salad - American Near Me - Front Royal, Virginia

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Always enjoyed TGIFridays but after this last visit we probably won't be back. They changed the whole menu, no more green beans or pretzels. Limited steak, and chicken items. They added Sushi, at Fridays...don't think I'd ever eat Sushi at Fridays. Not at all impressed and just sad about their change! read more

Horrible food, horrible service, bacon burger was hot on the outside stone cold in the middle, fries not even warm tasted stale, butter noodles were definitely microwaved in the pre portioned ball the cooks prepped it in, sitting in a pool of butter, dry and rubbery the only thing really edible was the Coke Zero. The 4 tables around us still had dirty dishes and half eaten food on them, we stayed for about 30-45 minutes and all that stuff was still there when we left... so nasty. Never going back. Management needs to step up instead of dicking around all day. read more

Ashley S. Is one of several servers that have been awesome to us at TGIFridays in Front Royal, VA. We love going there and the points program has saved us on the cost of a few meals too. Great staff. Great atmosphere. The menu changes pretty often too. read more

Went in to celebrate my cousins graduate dinner and food was cold/ over cooked. Server was definitely very new I could tell but also lack of team work was quite obvious. Took a long time to place order / receive food and almost over 30 mins to get the check. Total time of being there 7:48-10pm smh. Not gonna throw the server under the buss but management could of helped him. read more

Stopped in for a late lunch and had shrimp and chicken Cajun pasta. It was cold out and the Cajun seasoning had just the right amount of heat to warm me from the inside. Chicken and shrimp were not overcooked. Very tasty dish,. Service was good as staff was pleasant and checked on me regularly read more

The service was extremely slow even with 2 waitresses assigned to our table. We had to request drink refills. The waitresses were nowhere to be found most of our visit. The chicken was burnt and was sent back, the fries were cold, and the boneless wings were basically chicken nuggets with a little sauce. We ended up asking a food runner for our bill because our waitresses were MIA again. A Manger brought our bill but didn't separate it so we ended up waiting again. Our visit lasted 2 hours which was about an hour longer than we hoped. The place was NOT busy. read more

Didn't know they had live DJs on Fridays. Me and the fam had a great time! read more

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Went in for a bite to eat and had an amazing experience. My server Shy was absolutely amazing!! We were greeted right away and our food came out fast!! She always made sure our drinks were full and that we had everything we needed. She was outstanding! Will definitely go back to visit her again!!!! read more

Great table... had to wait 10 minutes for menus... only to leave without ever being waited on. When we left, the man at the check in booth told us to "vaminous". Blow on by this Friday's. Guessing they don't want any tip money... BTW.. went to Applebees... see next review read more

Ordered steak medium well it came out medium rare. Sent it back it still comes out medium rare to medium in temp. Asked for the manager then proceeded to ask her what temp steak did she see on my plate she started medium. I explained I wanted medium well she offered to replace I said no because it had already had been sent back. She took it off my check Good move. Our server was great very engaged with us very friendly. Web will come back and try again read more

TGI Fridays Front Royal - This is the steak that I was served. - American Near Me - Front Royal, Virginia

If it would let me give zero stars I would for this place. the waiter only came around twice , never gave or ask if we need refills. the Mac in cheese was so salty that alls you tasted was salt... the boneless wings barley had any sauce on them. Just tasted like plain wings. The mixed drink I ordered was so watered down it was ridiculous... ordered a strawberry lemonade slushy and it tasted like my straw was in strawberry puree... no lemonade aide at all Also upon arrival they set us @ a dirty table and said they be back to move the dishes and clean it ... and let me tell you about these 8oz steaks there not even 8oz it like two damn bite but swore it was 8oz... and they wasn't even busy took a damn hour to receive the food. read more

Bad choice on our part. Felt rushed, food was very mediocre and my margarita was sweet and may not have had any tequila in it. Chicken was over cooked. Never again. read more

The service from this beautiful lady named Shyliah., was immaculate., super professional, very nice & sweet., def lights up the room with her smile & character! by far the best server ive ever had since eating out! definitely recommend for & to everyone!! read more

The ambiance was amazing! The music selection amazing and fun! Our server Adam was patient, attentive and kind. The food was hot and delicious! read more

Pleasantly surprised by how good the food was here. I am usually disappointed in most restaurant chains like this and it's been a long time since I went to a Friday's, but the food was really good, reasonably priced, very clean establishment and great service. I look forward to going back! I ordered the parmesan crusted chicken "a sauteed chicken breast basted with caesar vinaigrette dressing, then finished with a parmesan crust topping. served with three-cheese tortelloni tossed in spinach alfredo sauce and a side of our fresh tomato mozzarella salad." My only complaint was that the side of tortellini pasta was cold, but that's my only complaint! We did go at an odd time, at like 2 pm and we were one of the very few people there. I think there were only one or two other customers. So maybe avoid going at a busy time and you will have good experience! read more

TGI Fridays Front Royal - American Near Me - Front Royal, Virginia

The service has gotten worse over time and I make this a last choice.

Friday's is one of my favorite places. I love the Jack Daniel wings, the Friday's shrimp and the hot fudge brownie. Now to add to that will be the Beyond Burger. The Beyond Burger is a plant base burger. It was really good. All meat eaters like I am should give this burger a try. read more

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Terrible. We tried ordering literally five different items and they were out. What we ended up with was terrible. We won't be back.

For a chain restaurant, and coming from a self proclaimed foodie, TGIFridays is one of my favorites! Good drinks, good service, consistent food. When our nachos came out a little light-loaded on the toppings, the manager took them back and loaded them up, no questions asked. Also - Justine is a great server, ask for her! read more

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Yuck! ! Just pulled a long blond hair out of my Ruben sandwich for lunch! Thank goodness my wife saw it before I bit into it! Sent it back! Let's see what happens. It took forever to get the initial order!! My wife ordered the strawberry vinaigrette salad, later they came back to say they were out of strawberries! (Offered 20% off) seems like they are always out of some ingredient of a food order! Place seems to be on a downhill slide Follow up, the very nice manager came to our table, and took care of our bill, and sincerely apologized for all the problems. Great customer relations. We will be back!! read more

Your standard TGIF. So, since it's standard I'm going to briefly bitch about the menu. I'm getting tired of the endless app changes. Price keeps going up and the options keep reducing (only 4 at time of this review) My kids love the endless apps because they can get only that and no other BS. My kids do not eat the 15 bucks worth......we'll maybe my son does. Holy cow that boy has a stomach that extends down into his leg or something. Anyway, we've only ever had troubles with one server here. She treated us like shit on one visit, then had us waiting while she sat down in the booth behind us and had a conversation with her friends(family?) in the second. It pissed my wife off something fierce and we complained to the manager. The situation was resolved thanks to a sharp as a tack manager. Since we are repeat customers, we avoid her section on ever visit preferring the other side of the restaurant. All the other servers have been really nice. read more

Great day, this use to be a good place to eat but the last couple of times its been horrible. Food not fully cooked, cold food, slow service. I will not be eating here again. read more

Good food and friendly service, and we rarely have to wait long for a table. Try the Philly Cheesteak Eggrolls. I hope they keep these on the menu, they are great. read more

7/20/23 extremely disappointed in service, quality of food and cleanliness of restaurant waited 10 minutes for a hostess even though place was dead. Waiting another 8 to 10 minutes for waitress to take drink order and didn't even give us a chance to Place appetizer order. Finally received drinks and then we placed our order (party of 4 and 1 child) 20 minutes later our salads and appetizers came out, both tasted like they been sitting for awhile. Another 25 minutes and entrees appear, ribs and steaks were way over cooked, cheeseburger was slightly overcooked. Struggled to get drink refills and did not buss table until entire party was done eating. Another 10 minutes to get check. Had to struggle to get any words out of waitress mouth. Floor was extremely sticky everywhere, table was half cleaned. If in area, has been are go to, but now will have to think seriously about eating there again. Sub-par food, poor service and dirty restaurant is no way to run a place. read more

What a dump. Place needs some work. Wasn't even busy and people behind me complained they'd waited 45 min already and hadn't gotten their food. Obviously something else needs to be fixed. read more

Out of 5 of us, only the kid with chicken tenders and fries really liked his food. Overall, everything was okay, but not great. Lettuce was wilted, sandwiches way oversauced, ingredients missing altogether, etc. By far the worst part was the womens restroom. I dont know who "Travis" is, but he LIES about cleaning that bathroom every Thursday on the checklist behind the door. There was a ring in the toilet, sticky floors, and filth basically everywhere. The soap dispenser was filled, however. Do not recommend. read more

Went to dinner with friends and didn't know I would be stepping into a freezer to eat. With it being in the 40s outside why they had the air conditioning on full blast is just rude. We asked the waitress why it was so cold in there and she said she didn't know but that several people complain all the time but the management won't turn it down. It made sitting there extremely uncomfortable. There was even another group that came in and after only a couple minutes at their table got up and said it's too cold and left. I don't enjoy going to a restaurant to pay for a meal while I sit there chattering with my hood on. Our entire table was full of people with hoods on while shivering. On top of that they brought me my burger which should have only had lettuce and tomato on it but I discovered with the first bite that there was some kind of super tangy sauce on it. I asked the waitress what it was and she looked at it disgusted and said she had absolutely no idea. That's a bit concerning. She said she would go get me a new one made correctly but I sat there for so long waiting for my food that the entire group of people I was with had eaten and finished their food and we were all STILL waiting for my food. And I'd like to mention we were some of the only people in the restaurant so there's no excuse why it took so long. I was so frustrated from waiting I told the waitress I didn't want it anymore and we paid and left. So freezing atmosphere, poor customer service, mystery sauce in my burger and unacceptably slow. We all won't be going back to this place. read more

One of the worst restaurant experiences ever. Waited 40 minutes to get drinks and appetizers and there was only 6 other people in the entire restaurant!! Only got drinks and food when the manager was called. Appetizers were undercooked and hardly edible. The manager gave us lip service but offered nothing to help...a total incompetent with an attitude. Never going back. read more

Our server Autumn was wonderful to us. Thank you Autum!! Food was delicious! Keep up the great service and food guys!

the service was so bad. it's normally really good but tonight it took 30 minutes just to get drinks. and it took 40 minutes just for us to pay. bad service ever read more

I went in with some friends from work about 9.pm and our server Nikki Lambert charged my card 42.91 which was the price of the bill and then charged me another 101 DOLLARS, and our food had a hair, salad came with tomato when asked for no tomato, and on top of it all she was rude. AND THEN when speaking to the manager at the restaurant she was rude and so unprofessional, told me that if it was that big of a concern "I should turn my card off" and "accidents do happen ya know" well charging someone's card an extra 101 DOLLARS, not even a WEEK before Christmas is a pretty big "accident" read more