The Good: Ample Parking, Ample waiting area. They do have an E-Check at the app…read more The Bad: The check in lines are very long at times. ONE of the front ladies at the check in is EXTREMELY RUDE. The waiting time for your appointments are quite long and in my specific case they canceled a previous without telling me until I arrive at their location. The Doctor and the assistant were very pleasant. I did get to talk to the clerk supervisor and she seen genuinely concerned. The Bad: Poor performing employees need to stay away from customers or sent to the rear to work a the docks with no human interaction

Was a wonderful place. Staff is friendly and very helpful. I had a wonderful experience while I was…read morehere. Place was. Clean and everything was wonderful. I a, a hard stick and nurse got it on the first try. Everyone's bedside manner was great.

I have been seeing Dr James Gordon for many years. He has helped me (dry eye, Blepharitis) for many…read moreyears. I wouldn't see another doctor! I trust him completely.

Horrible Customer Service…read more My father is elderly and had to cancel an appt due to having severe heart problems (his heart spell warranted a doctors visit). The lady on the other end of the line proceeded to hang up on him after he rescheduled his appointment. We've been going here for years and it's a shame they don't know how to treat customers who have health issues. Do better.

First of all don't blind people over a simple catsract surgery.. I've had nine different procedures…read moreon my left eye after Dr Gordon totally screwed my surgery up.. anyway nothing good to say about that individual.. all he said afterwards was "well that happens sometimes".. Best thing he ever did for himself was to retire.. Mr Gordon at some point we will cross paths..and we're getting a few things straight between us you can count on that Todd.!!!

Best exam I've had,very friendly staff ,well trained.I do highly recommend Dr. Gorden.read more

I was recommended here by two co-workers! I called on a Wednesday and was able to get in on Friday…read more That was a big plus. This is the best experience at a eye exam I have ever had. I walked in right on time. Filled out a short new patient form, handed it back within a few minutes I was called over for a quick check then the doctor took me right away. The doctor was nice and quick. I didn't feel rushed at all, I was in there maybe 15-20 minutes TOP! The price is amazing, plus you leave with a free pair of contacts if you get the glasses & contact special. I have definitely found my new eye doctor.

I'm from Washington State and my son is based at Ft. Hood. He and his wife had their baby on…read moreThursday 2/19/2026 in the afternoon. The staff was fantastic with my daughter in law and my son, as well as the family. Thank you for being so kind, supportive and compassionate.

If I could give zero stars, I would. First of all, they use the MOST dysfunctional phone system I…read morehave ever encountered in any organization anywhere, ever. Fix it by having a proper, updated directory of departments and personnel. Every department should have their own phone lines and their own answering/message system. All calls must be returned the same day unless specified otherwise the the patient. Second, in this political climate, don't employ Chinese nationals or dual citizen Chinese in the SURGERY DEPARTMENT! If you can't speak intelligible English, you can't work in a Texas hospital. Shouldn't have to say it, but there it is.

Staff was very friendly. Dr was super nice and up front about everything. Hoping i finally found…read morean optometrist!

How rude!! I called the eye center for the last 10 mins, at first it sounds like a fax, then it…read morejust rang an rang and rang... I called back and someone picked the phone up and hung up... I was still on the line and they picked up again and I said Hello twice.. the girl finally said this is Dr. Ellis's office but we are all at lunch... I said, no one is there to help and she said, NOPE!! I said what time do they open back up and she said 1pm and hung up... SO RUDE!!! so the other part of it is, I call back at 1:03 and they took the phone off the hook, busy, busy, busy... really!!!!

We received my daughter's new glasses and she loves them. I really appreciate the staff for being…read moreso wonderful.

MacKenzie was excellent change agent for Wildflower Vision. Her expertise and knowledge supported I…read moreand my wife's needs with our glasses. We appreciate her and look forward to working with her again.

After a horrible experience with another dr. at S&W, I refused to go the dr. again for a year. My…read morewife added me to her insurance, and I was able to go to Kings Daughter and fortunate enough to see Dr. Mattson. She restored my faith in doctors, and helped me tremendously. When I went in I had lost 50 lbs . (180-130lbs, 5'11") and it was painful even to drink water. My Dr. at S&W was an incompetent idiot and saw me as a commodity instead of a patient. Her only concern wasn't my health, but how much money she could make off of me. Dr. Mattson quickly realized I had GERD and put me on Nexium which immediately ended several years of pain. She discovered I had diabetes, high blood pressure and a few other problems, She also took me seriously and referred me to a neurologist who diagnosed me with early onset Parkinson's Disease. My previous doctor at S&W hadn't noticed any of those things, would not listen to me, didn't care and told me I just wanted drugs. I never imagined a doctor could change your life so much for the better or worse. I appreciate so much that doctor Mattson was there to help me improve my quality of life. Dr. Mattson is one of the most pleasant, down to earth doctors I've ever met. Occasionally I had to wait to see the doctor as she was running late, but that never bothered me because I knew that when it was my turn, I would have Dr. Mattson's full attention for as long as I needed it, too. This isn't a doctor that rushes in, gives you antibiotics or something and herds you back out in five minutes; this is a doctor who really cares and actually listens. I don't see dr. Mattson much anymore because she is nearly impossible to get in to see. Word has spread about how wonderful she is, and she is extremely busy. When I do get to see her, it always makes me happy just to see her friendly smile. Over the years, I have shared a lot of laughs and tears in her office, and I will always appreciate Dr. Mattson for not only being a great doctor; but also a great woman