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    Texas Vision Temple

    3.9 (7 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Texas Vision Temple

    Eye surgery

    Laser vision correction

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    Baylor Scott & White Medical Center - Temple

    Baylor Scott & White Medical Center - Temple

    (182 reviews)

    The staff were very accommodating we were in the wrong building and they walked with us to the…read moreoffice we were supposed to go to. Everyone was very nice and friendly, every time the nurse asked a question she would say "thank you we appreciate you" little do they know those words will make anyone's day it sure made mine.

    I have been to Scott & White so many times that at least one person in each department knows my…read morename. The majority of the doctors and physicians assistants are very pleasant. Even the lab techs are helpful as well as funny. The cafeteria as a few nice selections of food but could use more seasoning. As long as you are a patient going to your appointment and going home, you will be ok. Then there is the emergency room. In the emergency, it is as if there isn't enough techs because the lobby is always full. A lot of the nurses do not have bedside manners. A few of them do. I have had bruises, loss blood and even been assaulted nasally after they were told I did not want the care that they were trying to administer. They do not listen to the wishes of the patient or the family because they think they know everything. The people in charge will let the workers talk to the patients and families any kind of way, but they have a violence policy where the patients or family members cannot retaliate or use profanity. But when it comes to the speak up policy that is supposed to be enforced, the patients are rarely heard. I'm a heart transplant patient so I'm usually on the fourth floor. Now there are a few good nurses that actually do their jobs, have bedside manners, make the situations personable, and even make friends. Some even become like family. Then there are those who come to work with a chip on their shoulders and try to take it out on the patients. Now when it comes to Patient Relations, Douglas Stephens is probably the only one that actually cares and wants to help the patients. He actually takes the time to listen and come up with solutions. All in all Scott and White is a business. There are always some good people and some bad people. They need to read the signs provided for them as well as the patients. Treat people how you want to be treated. You have to give respect to get it. That's all I'm saying. The place itself is a wonderful place. You will find the right doctor for you.

    Mattson Elizabeth, MD

    Mattson Elizabeth, MD

    (1 review)

    After a horrible experience with another dr. at S&W, I refused to go the dr. again for a year. My…read morewife added me to her insurance, and I was able to go to Kings Daughter and fortunate enough to see Dr. Mattson. She restored my faith in doctors, and helped me tremendously. When I went in I had lost 50 lbs . (180-130lbs, 5'11") and it was painful even to drink water. My Dr. at S&W was an incompetent idiot and saw me as a commodity instead of a patient. Her only concern wasn't my health, but how much money she could make off of me. Dr. Mattson quickly realized I had GERD and put me on Nexium which immediately ended several years of pain. She discovered I had diabetes, high blood pressure and a few other problems, She also took me seriously and referred me to a neurologist who diagnosed me with early onset Parkinson's Disease. My previous doctor at S&W hadn't noticed any of those things, would not listen to me, didn't care and told me I just wanted drugs. I never imagined a doctor could change your life so much for the better or worse. I appreciate so much that doctor Mattson was there to help me improve my quality of life. Dr. Mattson is one of the most pleasant, down to earth doctors I've ever met. Occasionally I had to wait to see the doctor as she was running late, but that never bothered me because I knew that when it was my turn, I would have Dr. Mattson's full attention for as long as I needed it, too. This isn't a doctor that rushes in, gives you antibiotics or something and herds you back out in five minutes; this is a doctor who really cares and actually listens. I don't see dr. Mattson much anymore because she is nearly impossible to get in to see. Word has spread about how wonderful she is, and she is extremely busy. When I do get to see her, it always makes me happy just to see her friendly smile. Over the years, I have shared a lot of laughs and tears in her office, and I will always appreciate Dr. Mattson for not only being a great doctor; but also a great woman

    Texas Vision Temple - opthamalogists - Updated May 2026

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