We went there on a Sunday night at around 8:30pm, and it was still a full house!! The $79 Valentine special was a great offer. One appetizer plus two entree (with 2 sides). We end up ordered two 18oz prime ribs This is why TR is a famous brand. The prime rib was perfectly cooked. My wife ordered a medium rare, and I ordered a medium well, and we were both satisfied. My son loved his ribeye as well Highly recommended. read more

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Middle of a Saturday afternoon. Not busy. Seated right away. And then promptly IGNORED. Server was double seated. The two of us and then an 8 person table seated within a minute of us. Big table got service. We didn't. Server went on to stand around and joke with his Broesphs for a bit. Didn't even get our drink order taken. "Service manager" Nate was just as clueless and couldn't be bothered. Every time we attempt to give this location a chance, the service is awful. Today takes the cake. read more

When I come to Texas Roadhouse, my boots walk in with a swagger. They know me here. In fact, if you mention my name, there's a 10% chance you'll get 10¢ off and a 90% chance they'll throw you out. You do the math partner. "You can speak your mind, but make sure you ride a fast horse." Texas Roadhouse is always lively. Texas style. The decor is rustic with a great vibe. My favorite is the showcase of beauties upon arrival. Lined up and looking purrtty the hand-cut beef selection is always awesome. And you can choose your prefered cut, just ask the server and point! Cool huh? The managers at this location are vigilant going from table to table asking if all's well. Servers love their jobs!: thats what the shirt they wear says and it's true! Have never had an issue. Excellent service always. My humble opinion is that you get great value at Texas Roadhouse. My order of 20oz bone-in Ribeye with two sides and hot rolls runs 37 bucks. Home cooked meal taste, just like my mama never made. They also have a terrific early bird Mon-Thursday $13.99 special (till 5:30pm) featuring 11 entrees..worth checking out! With an extensive menu, you'll be sure to find a treat just right for you. Make sure to watch out for drink specials too! You're burnin' daylight so hurry on down to Texas Roadhouse and tell em jon sent ya! ...or not As always, thank you for reading! read more

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The best ribs in town! Top that with a delicious salt crusted baked potato and a fresh side salad and you can't get a better meal for $20. Don't forget the free hot rolls and peanuts! They serve good fresh salad as well. read more

Texas Roadhouse - Filet Salad was better than delicious and the sirloin in the background w/2 sides is a bargain! - Steakhouses Near Me - Tempe, Arizona

Came in here on a Saturday with the fam. Was seated immediately, and served hot delicious bread with sweet butter. Staff was nice and there was a guy there working for tips making ballon animals. I got the pork chop with sweet potato and green beans. Food was hot and came fast. Biggest complaint is that the The bathrooms were dirty and the tables were crammed together and a bit hard to maneuver around the restaurant read more

Texas Roadhouse - Steakhouses Near Me - Tempe, Arizona

Texas Roadhouse ... you know the drill... big place... big portions, loud, quality- average. You do get unlimited bread and soft drinks and bagged salted peanuts as a bonus. Good to the preseason games when in town. However, as basic as the RH is, this location in Tempe get extra credit for the staff, in particular BRITTNEY. This young lady hustled no less then 14 drinks and 4 baskets of bread to our table of four. RH Management- this young lady is to be watched and prepped for promo. Our section was packed and she didn't miss a beat. She was courteous, knowledgeable, kind, and attentive. One to watch out for! Go to the RH. Eat BIG!! read more

This Texas Roadhouse like many others is very busy so if possible, I suggest not coming here during the weekend as there will be a wait. Inside is what you'd expect from a Texas Roadhouse: loud music, loud people, a lot of people. However, service is top notch. If you prefer a more quiet dinner experience, this is not the place. The prices at Texas Roadhouse are low compared to other steakhouses, which contribute to their popularity. Their fresh-baked dinner rolls are probably their post popular item and it's easy to stuff yourself on it before your meal even arrives. Their steaks...are not the best quality although they aren't bad by any means. They just are a step below mid-tier steakhouses..which is fine, you get what you pay for. The star of the show are their sides...everyone of them are great. Cesar salad is simple and flavorful while sweet potatoes baked just right. Overall, it's a fun dining experience. Not sure if it's some place to go frequently due to the loud environment, but definitely on occasion the Roadhouse experience delivers. read more

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Kids were able to get us on list and we were able to get a table as we walked in. I thought it was at full capacity and was I wrong! We were just at pre prime time. I ordered ribeye with salad & baked potato. Daughter got the chicken salad and it was big! Son ordered ribeye with shrimp and got the ribeye with ribs. It all worked out. Granddaughter loved when the line dancing was happening. I'm going to have to show her the steps. If you see a wee one dancing she's more than likely mine! read more

Texas Roadhouse - Door art - Steakhouses Near Me - Tempe, Arizona

This location has their act together. My server must have come by my table at least 20 times and that is not an exaggeration. Brought drinks before I asked for them and did her job 100%. The manager also came by to check on me. I had a steak, loaded potato, house salad and those awesome rolls. A 5 star meal cooked as ordered and fast turnaround time. read more

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Food great as always. Waited only about 10 to get seated. Adrianna didn't check on us once. Didn't get our drinks refilled, and there was a wrong charge on the ticket. Forgot to take picks off our plates. read more

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A big THANK YOU, again to TR for honoring our Veterans. They were very busy, but staff was prepared and working together for dine-in or takeout. The ribs, salad, and bread were excellent. The beef was tough (filet is not minion). Overall great experience and much appreciated. read more

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The food is always good. The dining experience was enhanced by spectacular service by Cayla! She was great! She was always smiling and friendly! She was checking on the meal and me! She was never intruding. Thanks Cayla! read more

We had a party of eleven for a birthday. Like any other Texas Roadhouse, the workers we dealt with were very friendly and very cordial. Every time I go to a Texas Roadhouse, I'll try something different. This time it was the ribs. Well I wasn't that impressed. It was a little dry. But the meat did just fell off the bones. I did have one issue. For the party of eleven we had. They seated us at two booths, instead of tables that could have been put together. read more

Always a target for dinner as they have pretty consistent quality steaks, their sirloin can be hit or miss, like anywhere. It's pretty easy to stay low-carb, although their chili has its fair share of carbs, still tolerable as a diabetic, but not for keto. Atmosphere is always upbeat and festive, sometimes a bit loud - but the Birthday celebrations are a treat and most people jump in to help celebrate. read more

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Generous portions and delicious food! I ordered the baby back ribs, and they were cooked to perfection, tender and falling off the bone. Service was fast, and the restaurant is spacious with plenty of room to relax. The standout, though, is the freshly warmed cinnamon buns, soft, sweet, and absolutely unforgettable. I'd come back just for those buns alone! read more

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I love texas roadhouse i get beef tips every time and they are always bussin. Service is always great too, always attentive and quick. Our server tonight was Nate and he was awesome! He is very kind and great at his job! read more

Jan is the JAM. From start to finish her hospitality made my boyfriend and I feel so welcome the entire visit. Besides her making us laugh the whole time, she also provided us with legendary service. We will be back for her!! read more

Texas Roadhouse - Steakhouses Near Me - Tempe, Arizona

Had a great meal at Texas road house tonight. We got there at 5pm on a Wednesday thinking we beat the crowd, but they were slammed! We got on the waitlist through the app on our way over. (Just remember they won't seat you until your whole party is there). Our waitress was amazing! She had so many tables but never neglected us and was so nice! Everything we ordered was just really good and cooked perfectly. It's always a little loud and chaotic, but that's normal for Texas Roadhouse I think. read more

Texas Roadhouse - Hand-Cut Sirloin* and Sweet Potato - Steakhouses Near Me - Tempe, Arizona

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We had amazing service tonight! Our server, Lauren, checked on our table countless times. She was quick to greet us and gave exceptional service. My daughter raved it was the best birthday ever! The manager, Anthony, was also seen multiple times checking on tables and being attentive. For being a full house, my family and I were highly impressed. Thanks, Texas Roadhouse! read more

Always a great American dining joint, service is fast even when there's a line or wait. The whole crew is great; tonight we had the pleasure of Kylie being our server. She was attentive of all of our requests and very friendly; thank you so much! Steak was cooked perfectly and they sure know how to make a cocktail. read more

We just had an incredible experience at Texas Roadhouse. The food was cooked to perfection. What made this experience one to remember was the waiter. Alis's service skills were absolutely the best. I have not experienced such great service in a long time. It's refreshing to go to an establishment and be provided with such great customer service. We never had to ask for a thing. Every time we needed something, before we even thought to ask, Alis already had it coming. We just want to thank you Alis for such an incredible experience, we truly appreciate it. Continue creating memorable experiences for families! read more

Texas Roadhouse - 16oz Ft. Worth Ribeye - Steakhouses Near Me - Tempe, Arizona

What an interesting policy! We came in and tried to sit down for a meal. My oldest daughter hadn't made it yet! We were told we couldn't be on the list or sit down until we were all on-site and arrived. Keep in mind that I have children with me, too, and we are being asked to wait for one person. No food, no drinks. The other five are available, and we would sit at the same table whether we had 5 or 6. Instead, the wait grew longer, and I grew angrier! This will be the last time I come to a Texas roadhouse, or in the future, I will tell them I have 5, and we will add a 6th later! They have posted the policy. Instead of being apologetic and showing empathy, they pointed and said read. When I questioned the policy, another gentleman walked up and said, "That's our policy." read more

Texas Roadhouse - Policy - Steakhouses Near Me - Tempe, Arizona

Hunter was our server tonight and very attentive when needed. Food here is always delicious and you can't beat the sirloin/grilled shrimp price. Best loaded baked potatoes anywhere read more

I am writing to formally express my deep dissatisfaction with the service my family received at your Tempe location on Emerald Drive. For over 20 years, dining at Texas Roadhouse has been a cherished family tradition. Every Christmas, we exchange gift cards specifically to gather for a large family meal. However, after the treatment we received yesterday, that tradition has come to an end. Our party of 11 arrived before the restaurant opened to ensure we could be seated during a less busy window. We were missing one member of our group due to a personal emergency, and we were informed we could not be seated until the entire party arrived. While we respected the policy, our final guest arrived only 15 minutes later. Despite being complete, we were made to wait an additional 15 minutes before being led to our seats. The seating arrangements provided were unacceptable. We were directed to two small booths, which typically accommodate four people comfortably, and told we had to fit six people into one. When I observed several open tables that could have easily accommodated a group of our size more comfortably, I requested a move. I was told flatly that there were no other options. The situation escalated when I sought management assistance: Justin (Service Manager): Was dismissive and stern, offering no solutions and simply stating, "It is what it is." Brian Warren (District Manager/Market Partner): When I reached out to the contact provided at the front of the store, the experience worsened. Mr. Warren offered no apology and doubled down on the "zero tolerance" policy regarding incomplete parties. Most shockingly, when I informed him I would be escalating this to the corporate office, he replied that corporate would simply email him, he would call me back, and he would tell me "the exact same thing." As a loyal customer of 20 years, I expected a level of hospitality that matches the "legendary" service Texas Roadhouse claims to provide. Instead, we were met with rigidness and a complete lack of empathy from the local leadership. While I understand that one family's departure may not significantly impact your bottom line, I want it known that you have lost a long-term customer and an advocate for your brand. I will be sharing this experience with my network to ensure others are aware of how this location treats its regulars. Sincerely, read more

I've have given up on the Roadhouse. The quality of the meat isn't what it used to be, and the Prime Rib I had tonight was horrible. It was so soaked in liquid smoke that that's all you could taste. Just a salty liquid smoke flavor on the meat, and more than 1/4 of the 16oz cut was one huge chunk of fat that should have been trimmed off . Besides the quality of the food the biggest complaint about the evening was a couple of tables with small screaming babies, and young children. I watched my 85 year old mother shake every time one of the kids let out a yell or a cry. This was her birthday, but we couldn't wait to get out of the restaurant. We didn't even wait for the free ice cream, because the 2 kids started a screaming contest yet again. I'll find a new place for prime rib, and I will stick to Longhorn for my steaks going forward. It's a much more civilized place! read more

Thanks for a great dinner. The music was a blast and lots of people celebrating their birthdays. My server which I missed his name was a 5 star personality. My porterhouse steak was made exactly as I wanted it. My wife's ribs were made tasty and meaty. Both of our potatoes were on point. Caesar salads cool and crispy. The rolls nice and warm that we ate a bunch loads. read more

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The food from Texas Roadhouse always hits the spot and its always pretty consistent. What changes, is the service you receive from its employees. We stopped by for lunch on Sunday and it was our first time at this location. It was around 2:30pm and thankfully is was not busy as there was no one waiting. We were seated right away and the host was nice. Our server came over a few minutes after we sat down and he quickly told us that he would be back in a few minutes. Those few minutes turned into about 20 minutes....... He was busy running around and he finally made it over to us. We were parched, we had eaten all our bread, and were ready to order our meals. He took our orders and off he went. The drinks came out a few minutes after that and he brought us more bread. After that, we didn't really see him anymore. Our food was brought out by another employee and that employee asked us if we needed anything else. We asked him for ranch and he never brought it to us and our server was MIA. We finally got checked on at the end of our meal and we just asked for to go boxes. Surprisingly those came out fast. Although the server was very friendly, he seemed stressed and was maybe overwhelmed. The service here was not good. Food was yummy though! read more

I almost went to another steakhouse and thought, "Wait - the first Texas Roadhouse I ever visited was in Phoenix with Arturo." Everything was perfect. I join the waitlist on the app, was seated at a table, was served an awesome martini, my 8 ounce Dallas filet was perfectly done. The sides were consistent - green beans and loaded mashed potatoes. A 'Texas' pour of Josh Cabernet was my traditional choice of beverage for the meal. Could not be happier. read more

Texas Roadhouse - 8 ounce Dallas filet, loaded mashed potatoes and green beans. I usually save the dinner rolls to have for breakfast. - Steakhouses Near Me - Tempe, Arizona

Man, Texas Roadhouse used to "hit" every time. The last 2-3 visits have been subpar. Our usuals are layered fries, chicken fried chicken with green beans and mashed potatoes with cream gravy and chicken critters with house salad with fries and ranch. Like top tier fried meal, not good for ya cuz it sticks to your ribs but makes you happy meal? That's what it used to be. Fast forward to giving it another try today. We get in around 2pm. They are busy, which usually is a good sign. We ordered our usual as stated above, minus the cheese fries and instead of green beans, got their Mac n cheese(completely gross. Wow. Idk what that was. Wanted to try something new, nope.) and two half cut iced teas and extra lemon. We had to ask FOUR times for lemons. Four times, I'm not even joking, 3 times to our server and one to the guy who dropped off our food and asked if we needed anything else? Yes, please, lemon. Do I need to pay extra to the lemon gods to get some? Thank god the guy asked if we needed anything else because she didnt even check on us after we got our food. Only when she noticed we weren't eating any more. It still took at least another 3-5 minutes to get the lemon that was dropped off by our server. No "sorry about that! Completely forgot." We totally get stuff happens and it's easy to forget things but she really just clearly did not care. Do better. She didn't deserve anything near a 20% tip but I also believe people have bad days. But BASIC service needs were not met in the least bit. PS the chicken critters I was served were lukewarm, at best. Sitting under the heat lamp had made them dry. Sad. I couldn't even tell her because she didn't show up until I decided to just eat the food I was served. read more

food sucks, service sucks. thought i'd try it one more time to give it a shot. things were fine until the food came out. got a sirloin steak, came out looking like a microwave salisbury steak. caesar salad was smothered in dressing, just not my liking. server walked away when my friend was trying to ask for something to go, he walked away and i said excuse me (politely), he came back and in the middle of her asking he walked away to the table next to us to check on them, he walked passed once more and i said excuse me again and she finally got to ask for bread. 3x is crazy esp when full eye contact was made and it was mid conversation. manager asked if food was good and if service was good i said it was alright. asked if there's anything they could do but honestly not sure what could make it right. i'm not the type to ask for a discount or to get anyone in trouble. just writing this to tell you to save your money and eat at home or somewhere with better food + service. pic for reference: does this look like $9 worth of cheesecake? the strawberry dressing was just thrown in like that with chunks of cheesecake like someone shook the container. smh, longhorns better. edit: thought about this on the way home: the ribs were hella ass too, i didnt even finish most of my meal. on top of all of this, when my server came back with the bread, he said sorry guys i tried to give it to you for free but my manager told me to charge you guys. this is really the cherry on top of the bs because this tells me the manager really didn't gaf to make anything right. yall give bread out for free when ppl eat in, we say the service and food wasn't all that, nothing to really make it right, yeah go ahead and pay for that bread. my friend had every intention on paying for the bread anyways but it's the principle really. read more

Texas Roadhouse - Strawberry Cheesecake - Steakhouses Near Me - Tempe, Arizona

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Was a group of 12, and was seated separately, maybe 4 tables down from the other part of our family's table and was not told previously. as the table behind my family was clearing maybe 2 minutes after we got seated, we asked if we could sit behind them so we could at least sit near our family. then was told with an attitude by one of the lady servers no that's the way we do it, do you need me to grab my manager with a very very nasty attitude. Through out the night that same server kept giving us looks and rolling her eyes. read more

Our first time to this place and we loved it! I had the Country Fried Chicken with brown gravy which I would recommend. Service was great and the biscuits and butter were delicious! read more

Texas Roadhouse - Country Fried Chicken - Steakhouses Near Me - Tempe, Arizona

I love coming to Texas Roadhouse!!! Whether it's for a special occasion or just a random date! The food is always amazing, especially the cinnamon butter and rolls! Don't hesitate in checking this location out, the service is always on point! read more

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Yikes! Not sure what was going on tonight. I ordered takeout out Burger and fries. Simple enough, right? I went to pick my order up no one was at takeout window for about 10 min and I had to go inside and ask for assistance. Once, someone came to assist me she had me my bag with gloves on that had butter all over her gloves therefore on my bag. When I asked for napkins she said they didn't have any. Fine, I went home to eat my burger. It was cold, salty, the bun tasted weird. The fries were also cold. I don't frequent here a lot but I could have went to In N Out and got a better burger and customer service. read more

Not really sure why but we ended up coming for dinner, having eaten her in the past. We were greeted and seated immediately upon arriving; we remembered peanuts but that didn't seem to be part of the experience anymore. I went to use the women's room upon arriving to wash my hands...whoa! It was a mess in there with paper everywhere, empty soap dispense, just a complete disaster. I let the front desk know and was told by one of the women standing there that she had gone in and made the mess and was on her way to clean it up. Walked away shaking my head but ok...suppose it was supposed to be humorous? An order of their yummy rolls was delivered to the table along with the cinnamon butter. As good as we remembered. Thanks to Yelp, I had an appetizer gift for checking in, so we ordered the Cactus Bloom (onion rings), which were ok. A tad on the greasy side and the sauce could have used a bit of more kick to it. Wife had a Blue Moon, which was on tap...which she said was wonderful! Ordered salad with ranch, a New York strip (Medium rare) and corn. Frozen corn I would guess, cooked in water with butter and seasoning. The steak was very good, cooked to perfection and doused with the butter topping to make if flavorful. Ok, the salad...it's really sad when the kitchen/server can bring a salad to the table full of brown lettuce. Our server was great and said he would bring another plate, which is exactly the same as the first. He agreed although said it was from a fresh bag just opened. Sorry...no brown lettuce for me. He offered to replace it with romaine and I agreed and it was much better for sure. Wife ordered her salad with blue cheese and because she isn't as picky, she was able to eat her brown lettuce! She ordered the rib eye with a loaded potato. She ordered her meat medium well and it was well and cooked so she was happy. Said it was flavorful and tender. Their potatoes are cooked with a salt coating and looked great. She was happy! Overall it was chain restaurant experience. We know there are way better steak houses in the area and I think this just reminded us why we don't choose Texas Roadhouse for steak dinners! read more

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We cant get enough of the early dine deals! The steak and county fried steak are delicious. Service is always great! Greetings all around, and they make sure to take care of your every need. Ambiance is family-friendly, inviting, and enjoyable. read more

Ordered two steaks medium rare, one came out raw, the other one was well done. Hair found in baked potato and we told waitress and she completely ignored us. All food came out cold Edit: the manager was amazing and super nice. He offered to give us a partial refund or a voucher in return. I didn't have a great experience there with my waiter, but the manager was very respectful and understanding. read more

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I was spoiled with Texas Roadhouse for Mother's Day dinner. I absolutely love Texas Roadhouse, especially their rolls . My partner made a reservation online, knowing it would be busy. It stated a 40-50 min wait. Upon arriving we checked in and we were notified if would be an additional 30-40 minutes. It was PACKED!!! After an additional 50 min of waiting we where sent a text letting us know we were next in line, which we were then ushered into the crowded lobby to wait another 20 minutes. If we would have had an idea it would be a few hour wait, we probably would have went else where. I will say the wait was worth it, as the food was tasty. My partner and I shared a mom margarita, as it was a huge and VERY strong! We also ordered the snakebites as an appetizer, alongside 2 steak dinners with ribs and Mac and cheese kids meal for our daughter. One thing about TRH, they know how to cook a steak to PERFECTION!! All of our food was delicious, fresh and hot, making it a perfect mamas day dinner. We had plenty of leftovers and we were even given rolls to go:) The tables were very close together and it was extremely crowded but the dining experience was still comfortable. Shout out to the employees who ran non stop to ensure everyone was cared for and had a great experience. They're rockstars! read more

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Missing Silverware, have to tell two servers. ordered Food came wrong, Baked Potato came with Cheese (ordered without because of allergies), Steak not coked right (ordered Mediumwell, came totally pink and bloody. Green beans i ordered had other food (big piece of potato in it). Server just respond, it's just a potato. Manager came i told thats the worst Texas Roadhouse Experience i ever had, just say oh and left..... i would recommend every other Texas Roadhouse in the Country expect THIS one... Never Again here.... Update Server took 5$ off because of the inconvenience. Talk to the Manager again, he explained she put the order wrong in the system. And in the green beans it was just a fries what fell in..... overall i'm very dissatisfied with the hole visit, costumer service ZERO Star! read more

Set out to have a birthday dinner at this place that we've gone to many times to be honest, I had dinner just a few days ago there came home. So sick I did contact a manager. I mentioned to him everything that occurred after traveling home from eating dinner there. He was corjo, but he was also very adamant. That nothing has gone wrong there ever. And recently, nothing regarding what I might have gotten sick from, okay, that's a valid reply. But at the same time he gave me no options. On to make it better, maybe come back. And have dinner on them, which I would probably stay away from salads, because that's what I think got me. Sick being that my husband and I had the same exact meal. Regardless, he did not have the salad. I did I explain the Saul to the manager adamant as he might have been and not really concerned about me. The customer I felt it was very important for me to score them at a 2 at this point. I don't think we'll be going to that particular Texas Roadhouse. Matt was our waiter, he was very nice. Actually, that evening, not so many bounty points on the manager. Discuss the situation with. read more