I can't give this place a high enough rating. These doctors are the best and know their stuff…read more It's true that you do have to wait a while to see the doctor...however it is always worth the wait. I would not go to any other group of doctors for retina problems. I have been to several of their offices...Arlington, Fort Worth and Grapevine and they are rate the highest rating I could ever give. These doctors saved my sight twice; detached retina in both eyes and I can't sing their praises enough. I've seen 4 of the doctors in the practice and 2 of them have operated on my retina and they are all wonderful!

Everyone here seems very good at their jobs. Wait is often very long. What I did not like is that…read moreeven though there are numerous huge signs stating Masks are necessary, at least one doctor does not wear his mask. I find this to be very questionable and hypocritical. I won't be returning since he doesn't seem to care about his patients' well-being concerning COVID-19.

This is how a medical office should be! From the moment you…read moreenter the office, until the second you want out the door, it is a wonderful experience! The staff greet you with a warm smile and that never stops. They are friendly, courteous and informative, all while being personable and helpful! Dr Khetpal assumes people don't understand eyes and vision and explained everything in clear, precise ways that make sense and are easily understood. He discusses all the options and provides the outcomes to help you make an educated decision. I wish every Medical experience was this pleasurable and helpful!

I have been coming to see Dr. Khetpal for quite a number of years now and before he moved into his…read morelocation on 121 in Allen. I basically suffer from a unique eye disease that Dr. Khetpal helps me to treat. I really haven't had any flair ups in awhile but I still visit with him regularly to monitor my condition. Every time I come in the Front office staff is always very friendly and then the technical staff who help run the tests are familiar with us and always ask how things are going and what we have been doing like vacations. And finally after running the eye tests and dilation I then see Dr. Khetpal and asks if I have had any issues and then we catch up on what we have done. But really pleased to have found him as he is one of the few eye doctors that can help treat my condition.

The staff and Dr Qureshi were great. They saw me on very short notice. Hardly had to wait at any…read morepoint during visit. Dr Qureshi was very knowledgeable and informative. Thank you to him.

I saw Dr Musa Abdelaziz for a Virectomy in January of 2026. He is amazing. Love the entire staff…read more You can't go wrong getting treatment at this facility.

Yesterday was an extremely busy day at Alliance, so I had to park at a different building around…read morethe corner. Serious issues with parking here. But I got in a lot of extra steps for my daily count. I arrived a little early for my annual macular degeneration checkup - no change in over 2 years, so I'll keep taking Areds2 vitamins daily. The doctor goes by whatever her assistants inform her of, so if the assistants don't get it right, the doctor doesn't diagnose properly. Today I lightly mentioned a scar (I have had for 35 years) that has changed a shade darker. That was misinterpreted as I have floaters. They even gave me a printed out paper on floaters. So 3 hours of dilation and $250 out of pocket and a diagnosis of something I do not have. At least I got the photos taken so I can compare to my previous and best set. 3 star rating because of the photo quality. The assistants and support employees are very nice.

The last thing you want to hear is that you have to be referred to a retina specialist. Few things…read moreare more terrifying! However, if you have CRVO or BRVO (branch retina vein occlusion), this is the place you want to be! When someone tells you that you might have to have shots in your eyes for the rest of your life, you want doctors who really know their stuff! Dr. Mai and Dr. Bolesetti are some of the very best you can hope to find! Whether it's injections or surgery, they will fight hard to find you the correct solution! Plus, this staff is amazing! They will fight with "gatekeeper/ schedulers/ secretaries having a bad day" on your behalf! There's a lot that can go wrong with your eyes... from occlusions to macular degeneration to edema, to tons of diseases! Put your future vision in the right hands! 5 STARS! They couldn't be any better... and when it comes to your eyesight, do NOT trust anyone less than the very best!

Everything during my visit was outstanding. Doctor was very professional and did a thorough exam…read moreand explained everything to me in detail. Strongly recommend this facility and Doctor.

Update: I had a new eye issue come up. They were able to get me in that afternoon with Dr…read more Warminski. When I arrived it was only 5 minutes passed when they called me in to begin testing. This time they put me in docs exam room right away. Dr. Warminski came in maybe 15 minutes later (which was much better than previous visits)! He was friendly, professional and concerned about my issue. He immediately called in a prescription and I was in and out within 25 minutes this time. Kudos to him and the staff for improving the experience!!

Picked up some snazzy post care eyewear from Dr Choi! I didn't "want to" have to come in for a 2nd…read moreopinion on my retinal holes/tears/floaters/flashes but hey it's your eyes after all and better safe than sorry. Leaving here feeling really good about and confident in my previous retinal treatment with Dr Rostami. Kudos to him on his good work! However going forward I will be moving on over to this office. Here's why: *friendly efficient staff *very "dialed in" system here (very little waiting) *I was in and out of office in under 1 hour *Dr Choi has excellent bedside manner *Super knowledgeable about all areas effecting the retina and mine specifically *He put my big scary fears at ease *He explained things to me about the "trifecta" or perfect storm as he calls it in regards to my left eye. *This office also has a team of surgeons just like Dr Choi, season experienced and highly knowledgeable. *Dr Choi also discouraged me from Lasik with my left eye - too risky on that left eye. *Told me not to try and correct the floaters too risky Bottom line getting older sucks, being very near sighted sucks but at least I have Retina Specialists and Dr Choi in my corner! Feeling thankful! Should you choose to come here I know you're in great hands!

The Plano Office: The front office staff, MA/Tech, and Dr. Patel were all equally inept and…read moreuncaring. The front office staff were unhappy, unkind, and not receptive. They didn't even open the front window to provide patients with forms until AFTER 10-15 mins after we signed the sign-in sheet. Thankfully, I already filled out the forms online, so I only had to wait an hour. :/ After waiting an hour to be called back, the gal taking images of my eyes on the OCT machine didn't even wait until the light was green. It was mostly blue or red when she snapped a shot. The medical records gal was very unkind as well. She claimed some of my meds were not real meds because they were "just over-the-counter vitamins". When I told her 2 were treatment for severe Vitamin B12 and D deficiencies, she just said, "Oh". Not, "I'm sorry." Just, a callous "Oh". When we got to allergies, she claimed my allergy to a med wasn't a real allergy. So when I told her that that's what the hospital staff told me when I was treated for the allergic reaction to the med, I just got another uncaring "Oh". Dr. Santosh Patel was no better. He decided since I only have blurry vision and difficulty reading and making out details, but don't have light flickers or floaters, then there's no way I have a macular hole. This, BEFORE he even looked at the images of my eyes or reviewed my medical records. Then he belittled my Optometrist saying, "I can't believe he thought you had a hole in your right eye when you obviously have blood leakage". I told him, "I can believe it...because it was my LEFT eye he saw the hole in, not my right." When I asked him why I have bleeding in the retinal part of my right eye, he said it's either due to my diabetes or hypertension. When I told him I have neither. He said, "Oh, then there's no reason for the bleeding since you don't have either, and you're in perfectly good health otherwise." I said, "Really? Because I've had 13 surgeries, 3 in the past year and the most recent was my 3rd heart surgery, which I had a month ago. So do you think the bleeding might be due to any of my other health issues or meds, like Eliquis?" He said, "No, it's nothing to be concerned about. It'll resolve itself." Dr. Santosh Patel told me to return in 6 months to recheck. Not happening. STAY. AWAY. FROM. THIS. OFFICE.

11/28/18 update…read more They seem to have been able to speed up appointments. The longest we have waited to be seen is 20 minutes which is reasonable vs the 2 hrs in the summer. The staff is nice and professional. Only one doctor has been seen but he is attentive and asks good questions as to eye health. Very professional

No problem with the staff or doctor. Just be prepared to spend at least three hours for an office…read morevisit. On the line to reschedule an appointment (at their direction...doctor was to be out of the office) and their office representative stated that a three-hour wait was not unusual. Maybe not unusual for them, but totally unacceptable and asinine. Office manager needs to read these reviews and realize that their system is broken.

I'm not sure I should discuss this or not but had a very bad experience with the last surgery I had…read morethere I was left permanently disfigured in my left eye and still unable to see and they weren't very concerned about it all in fact dismissive more than anything telling me not to dwell on it more or less.the disfigurement that is.

I was visiting our daughter from out of state when I acquired a Retinal tear…read more I called & got in right away. I have Parkinson's Disease which at times makes my ability to take a step difficult. The staff went over and beyond to place visual clues on the floor to help me get throughout the office. Their kindness & patience was beyond our expectations. I felt very comfortable and I'd even say my care was exceptional especially being that I'm not familiar with any medical care in the state.

I have been seeing Dr Crawford for over a year & very happy with his knowledge and care of my wet…read moremacular degeneration. Yes, they do overbook their appointments, but a great doctor is worth waiting for. I am very close to 80 and do not want to drive to the metroplex; so my choices are limited. Dr Crawford has a wonderful personality & he is a GO GO GO doctor. If you want him to explain further his diagnosis, then catch him as he runs into your room the second time.

This place is more interested in seeing how many patients they can herd like cattle than in patient…read morecare. My 83 year old mother has macular degeneration and since seeing Dr. Crawford she has had her cornea scratched and has never been able to see the doctor at her appointment time in less than 2 hours. She has low vision and is somewhat fragile yet the nurses do not take the time to help her in and out of her exam chair. If you want personalized and compassionate treatment, this is not the place for you're self or a loved one.

Always receive great service. Easy check in the day before your appointment. They're very good at…read moreanswering all my questions if I can remember or recall all my questions.

Excellent staff and facilities. Wait times are minimal, and the staff is friendly and compassionat…read more Dr. Ford is very thorough and never makes you feel rushed.