The wife had lasik surgery here the experience has been positive and professional as should be…read more The ladies at the reception were friendly and helpful. The billing process and options available wete throughly explained with 24 months 0% fiance through Synchrony's Care Credit if needed.She can now see with 20/20 vision in both eyes. Now she realized without a doubt what a handsome fella I am.

The optometrist who did the pre-op missed some very important issues with my eye. I am still…read morestruggling over a year later with permanent damage to my optic nerve in my left eye after cataract surgery. I would recommend having cataract surgery done with a Dr who does the pre-op as well as the surgery- not one who passes off this important part of the process to an optometrist instead of an ophthalmologist. Hard lesson learned.

My vision is pretty bad - astigmatism and 5.somethings in both eyes. I went in to this local office…read morefor contacts and glasses since the readers weren't cutting it anymore. I have spent a hefty amount on office visits, contact fittings, 2 rounds of eye dilations and the lens and frame. It's been a non-stop process for about a month now. I went in on Thursday for an eye dilation to help my eyes "adjust to the prescription" and I have worn either the glasses or contacts religiously. I am still not adjusting. I am not driving since I don't feel comfortable. I just called and they can't see me until the 22nd (dr is going on vacation) and said they will check but I might have to pay another visit fee. Is this all normal or do they just suck? The contacts are a little better distance wise but it just doesn't feel "clear". Vision is worse than before and my bank account is down $700.

First off, the new facility is amazing! They did the best they could across the street, but this…read morenew location is huge and super nice. Front desk staff had me checked in quickly and the initial vision tests were performed quickly. I don't recall her name, but she was very thorough and personable--asking the right questions before Dr. Patel met with me. Dr. Patel conducted full vision tests, reviewed my exams and asked what I was looking for from my glasses (seeing far/close, my line of work, hobbies that might require vision needs, etc.). During my frames and lense selection, Kendall was excellent. She had me select frames that I liked, then offered similar looking alternatives that actually ended up being the frames I selected. She then went thru the lenses options and offered input to ensure I was making the best decisions for my needs. I can't thank her enough! Overall, this is exactly how the process should work. My appointment took less than an hour, I was involved in the feedback and selection process from start to finish, and the staff were both friendly and seemed to enjoy their jobs.

Dr. Nguyen is the best optometrist out there. She will make sure you are fully taken care of, does…read moregreat at reassuring you of anything you may be concerned of, and also has great staff to check you in and assist with finding glasses to fit your face, as well as budget if that matters to you. Yen helped me find great fitting glasses that were fully covered by my insurance and gave me recommendations on lens to help my eyes long term. After finding this place, I would never want to go back to any of my previous optometrists so as long as Dr. Nguyen is there. She is also very time efficient without rushing the eye exam process at all, which has typically been the case for me with other doctors that want to get you in and out. Most importantly, my prescription has never been better and more accurate which means a lot to me. Thank you Dr. Nguyen and staff!

I can't say enough good things about this optometrist clinic! The staff and doctors are seriously…read moresome of the friendliest people I've ever met. From the moment I walked in, they made me feel welcome, and my eye exam was super thorough without feeling rushed. They helped me find glasses and contacts that actually fit my style, and they have so many stylish and cool frames, including some from Japan!! Plus, they even had hypoallergenic options (huge win for me since I'm allergic to acrylic). They told me if I ended up having a reaction, I could return my glasses within 3 months, no stress at all :)) It honestly felt like they genuinely cared about helping me, and I left feeling excited about my new glasses. If you're looking for an eye doctor who treats you with kindness and makes the whole experience fun, go here! PS: Be careful, you might leave with glasses so cute you'll start planning outfits around them!!! \(^_^)/

Have known Steve at Keller Eye Care (Dr. Thomas Office) for years. I do not have insurance and he…read moreworked with me to where it was affordable. I came back on a separate visit to pick out glasses with my wife and we chose 2 pairs. He said he could have one pair ready 30 minutes later. I returned and was surprised that both pairs were finished. Love the fact that they over delivered my expectations. Clean and courteous establishment and staff. Yes you can go somewhere like "Target" or "Wal-Mart" but why would you when you can receive exceptional service. Customer for life + Affordable prices = Awesome! Best Wishes Wes

My wife has been going to this clinic for sometime and she has always been treated with good…read moreservice. My issue here is the lack of accountability with their billing department that is a third party. I received a letter stating that I owe an amount, when I call the clinic they told me to call my insurance. My insurance tells me they already paid one claim but have not received the 2nd one. When I called the eye clinic they were unaware of this told me they will get back to me but received no call. Almost a month have past and I still have no answer, I still have to wait fir the third party to figure out if I owe something from one year ago.

I was unhappy with the place I've been going to for the past 5 yrs for my eye exams. I found Keller…read morePremier Eye Care. The staff are friendly and knowledgeable. The office and exam rooms are clean. Dr Etame is through and explains everything in detail. Dr Etame is caring. In addition, I was very very pleased that the waiting time to be seen was less than 5 min. Also the cost of my glasses was reasonable. I highly recommend this Keller Premier Eye Care.

Very friendly and professional and supportive with exceptional care. Dr. Pam Thomas is very…read moreknowledgeable and very helpful in diagnosing eye problems. I highly recommend Keller Eye Care to anyone needing excellent ophthalmological service.

I called the office needing to see the optometrist ASAP. They gave me a same-day appointment for…read morevery uncomfortable symptoms of dry-eye irritation. I was seen by the optometrist Dr Zhou. He did a thorough eye exam, even checking my eye pressure but couldn't find any real reason for my condition & gave me steroidal lubricating eye drops & told me to lessen the time I spent looking at my computer & phone screens. The eye drops seemed to help but the irritation returned after finishing them. So I began using a gel eye lubricating drop with high ratings on Amazon. That did the trick as well as limiting my screen time. I would highly recommend the Nethery Eye Assoc & Dr Zhou.

This office is ON TOP of things! Very professional and friendly staff. Dr. Sears is down to earth…read moreand very knowledgeable. Dr. Nethery is great too, my mother saw him for years and I saw him as well at first. I had to see Dr. Sears as Dr. Nethery was going to be out of town and I've just stayed with Dr. Sears. No matter who you SEE you'll be taken good care of.

Ill try and keep this brief because I feel as if I've already wasted enough time with this…read morebusiness. I had an appointment July 2nd which was completed on that same date. On that date I paid for my exam for lenses which included a pair of designer frames and contacts as well. Three weeks pass and I hear nothing so I call to check in. The person who is spoke to did not provide an update on when I could expect to come and pick up the glasses but advised me to call back in two weeks. I wait 3 weeks and reach back out to them August 25th or 26th regarding the matter. On this date the representative placed me on a hold advised that she needed to speak with her manager and someone would call me back. I give them a business day and do not hear anything so I call back on Friday 8/28/26. Then the rep tells me the frames arrived. So then they send out to me the automated texts that my eye wear is ready for pick up. I take time out of my work day to go to clarckson eye care on 8/31/26. I'm greeted by the two reps at the front desk which who at least one of the young ladies I corresponded with on the phone. I neglected to mention she was very rude. She asked to place me on hold and before I could say anything I heard the hold music. Her customer service skills were awful. So awful in fact normally I let things like this slide and move forward but I feel the only way to be heard is to take more time to leave this review of the atrocious service. Now when I arrived on 8/31/26 the young lady sitting to the right asked me to take a seat. Where I waited. She then comes out and asks me did I order lenses only? Who orders lenses only. Secondly no the receipt which I had which no one cared to look at shows at the bottom I ordered frames as well. She goes back into the back office. Mind you when all this is happening the girl is continually laughing at what seems to be my visible frustration with the situation. She showed no empathy only amused that I was dissatisfied. She herself or someone from the back room comes back and pulls frames from the wall. These were the frames that I did order. I think asked the woman if these frames were from the wall and she goes she thinks so she will get her co worker. Another woman comes from the back and tells me they did not have my frames so they are giving me the display frames from the wall. I hesitantly tried them on and they did appear to fit so instead of causing a stir I took the frames home with me. But here are my issues. How come I ordered those frames 7/2/26 but I was not notified by anyone until 8/31/26 when I went to pick up my eyewear the frames I ordered were not carried. That was the whole point of spending the time on 7/2/26 picked out the frames I wanted so they could be ordered from wherever they were stored. If I would have been told the frames were not being carried anymore at the time of sale I would have chose different frames or at least known what is was getting. On that note if the frames were already there on the wall? When did the lenses arrive and how come you couldn't have the decency to have them installed upon my arrival? They removed the option for me to choose if I wanted display frames before running the transaction billing my insurance. That in my opinion is not right. This whole process could have been remedied with simple communications like cause for the delay in handling .I know from experience and per the clarckson themselves most frames do not take this long. All they had to do is call and explain the delay and set some expectations which is not unreasonable for a repeat or any paying customer. In addition I was never contacted by a manger never advised of the delay never advised of when the lenses came in. They left me in the dark about everything. I will never come back to this place, it's a perfect example of once they get your money that's all they care about once that's complete you become an after thought. If I could rate them lower I would. Buyer beware make sure to asked them details prior to your purchase

I am so upset, they didn't tell me that they changed insurance and after I paid $147 for my initial…read moreexam, they charged me an additional $225 after my visit. I will never go back here and i don't recommend you do either. I did call and talk to the billing department and they said they would take care of it, so they sent it to a collections company to get their money. Totally uncool!

The office staff is great and Dr. Patel is wonderful. I trust my eyes to her! We are monitoring the…read morepressures to prevent damage to the optic nerves. I'm glad I was referred here by my optician.

Ever since Dr. SMYTH retired, the quality of care went way down. They put me on a new eye drop,then…read morecalled to tell me to stop using it. I called back two times aski g if I was supposed to go back to my old drops. Never got a call back with an answer. Last 2 visits, I waited over an hour to see a doctor. I was told that my doctor was in surgery, resulting in the delays. Both times. I would have understood if they had contacted me about moving appointment time.