Have had outstanding experience For past several years…read moreHad cataract surgery and follow ups Everyone is nice and highly professional Wonderful experience

Maybe it was the day I was in there but I left not understanding why I should be getting the most…read moreexpensive lens replacement. Maybe that's what I needed but I'm a fairly intelligent person and I asked a lot of questions and I just felt confused.

I had an artificial lens put in about 1.5 years ago and it was life changing and such an easy…read moreend-to-end process. I love Dr. Strange and his entire staff. I highly recommend you doing this for yourself if you can afford to. It was a big ask for me and I didn't want to spend the money on myself but I did and I'm so grateful.

From the owner: Taylor Strange, D.O., is a board-certified ophthalmologist and an expert LASIK surgeon and cataract…read moresurgeon at Alliance Ophthalmology in Fort Worth, TX. Dr. Strange has years of experience that have given him a deep knowledge of different ways to tailor your vision correction procedure to your needs. He'll work closely with you to find your most comfortable path to clear vision. For life-changing vision correction surgery, schedule a consultation with Dr. Taylor Strange at Alliance Ophthalmology in Fort Worth, TX.

SCLERAL CONTACT USERS WILL HAVE TO PAY OUT OF POCKET THEY DO NOT ACCEPT INSURANCE FOR SCLERAL…read moreLENSES. I've been waiting almost a month to be seen and was not informed that scleral lenses are exclusively billed out of pocket until the day of my appointment. They are not timely when responding to voicemails, and they did not inform me of this policy when I made my appointment despite clarifying exactly what I needed done and what insurance I would need to have in order to be covered. I'm wildly frustrated and angry because my eyes have been in so much pain because every time I try to get seen to have my sclerals replaced, I deal with more and more problems with insurance and have to reschedule a month down the line at a new facility every time. I literally just want to see and not be in pain, and it's facilities like this with nonsensical policies and inconsistent communication that keep me from having pain-free, clear vision.

*Please read* If there was a way to give a zero star review I would. I've gone to this location 3…read moretimes since the beginning of the year figuring out why my vision is getting worse (I'm in my early 30's) after taking various medications and getting told I might have glaucoma after my first appointment. The ironic part is that first visit I mentioned my issues I have had past blunt trauma with my eye at a younger age so part of my peripheral vision was gone since then. It took 3 visits to finally getting a basic test conducted to see if my peripheral vision was not good (obviously it's not when told from the beginning) so then the next conclusion from the doctor is I need to see a neurologist (I might have a tumor or mass behind my eye her words directly). Get referred to then said neurologist, wasn't even in the office for 15 minutes and said I don't know how to put this, but the doctor (Dr. Garcia) you had didn't notice the basic things about eye damage (I have a detached retina) so he was amazing by getting me help immediately which is leading to me getting surgery the same week. If I didn't meet this neurologist I still would of been praying to get the right answer. Overall summary is it took me almost 4 months to get a answer and it took me meeting someone other than Dr. Garcia to find out. I wouldn't recommend this place to my worst enemy.

I was unhappy with the place I've been going to for the past 5 yrs for my eye exams. I found Keller…read morePremier Eye Care. The staff are friendly and knowledgeable. The office and exam rooms are clean. Dr Etame is through and explains everything in detail. Dr Etame is caring. In addition, I was very very pleased that the waiting time to be seen was less than 5 min. Also the cost of my glasses was reasonable. I highly recommend this Keller Premier Eye Care.

Very friendly and professional and supportive with exceptional care. Dr. Pam Thomas is very…read moreknowledgeable and very helpful in diagnosing eye problems. I highly recommend Keller Eye Care to anyone needing excellent ophthalmological service.

The doctor was great but sadly the front office staff is unpleasant and slow with processing phone…read morerequest.. I wish I would have read the reviews before hand!!

I have a fantastic experience. The doctor was polite and very professional. I would recommend this…read moreplace to my friends and family. I was given recommendations and care Beyond the scope of the appointment. The doctor was efficient and very skilled. I loved my experience here!

Went there for an eye emergency right when they opened and was told that there were no appointments…read moreuntil later in the day. What part of emergency did they NOT understand? As a long term customer I was dismayed about their lack of care for this situation. I ended up having to go the ER and the diagnosis was a scratched cornea. Very disappointed and they lost myself and my family as customers. Beware if you are going here for any eye care without an appointment.

Went in for my annual eye appointment because I kept getting text messages that it was time for my…read moreannual eye appointment. I didn't really 'need' an appointment, but figured I might as well go. I told them upfront I didn't need a new contact lens prescription. I had just ordered more. Eye dr asks me what I normally wear and I tell him mix of glasses & contacts yada yada, he gives me a sample of some new lenses I'm sure a brand rep came in and is trying to push for a kickback considering I saw the past two patients before me walk out with the same brand samples they gave me. I get to the end of my appointment and peruse the glasses section, and asked the tech to tighten my frames since they've gotten loose over time. She says sure, takes them to the back, and returns with them broken, provides an insincere 'sorry' and no resolution, until I prompted for one. She said they could give me 50% off of the frames if they still sell them. They don't still sell them (shocking), and her next resolution was to try and sell me something else. 'We have frames as low as $90' she said, verbatim. I walked in the door with a $400 pair of Tiffany & Co frames that I purchased from them in 2023. Hell would freeze over before I walk out the door with a ~$150 pair that isn't even comparable to what I walked in the door with. She didn't disclose that there was a possibility of damage, and I didn't consider this was in the realm of possibility considering the screws on the arms simply needed tightened. I believe (I can't prove it), that they were heated and she tried to bend the plastic into position instead of just tightening the screws. Then, at the end after I'm already boiling because she broke my frames, they try to hit me with a $169 bill. I was confused, and asked for a price breakdown. $125 of the bill was for a contact lens 'fitting'. I said I didn't have a fitting, he gave me a sample, I didn't need a new lens prescription, and you didn't sit me down in the subsequent area where the 'fitting' actually happens. She tells me I should have known that him talking to me about contacts was a fitting fee, and next time they bring up contacts I should 'stop them before I receive the service'. I didn't receive what I understood as a service. If that's how you charge that's fine, but you need to be clear upfront that it's $125 for the optometrist to say the word contacts with you in the room. I told her I already have a new lens prescription, and ordered more from 1-800 contacts. She said well this isn't 1-800 contacts, you saw a doctor, yeah - I obviously know that. The POINT is I didn't NEED a NEW prescription. She's giving me a lecture about how 'next time I schedule don't select that you wear glasses & contacts'. 1. There will be no 'next time' 2. When you ask me that question when I'm scheduling, I take it literally. I do wear glasses and contacts. So they're trying to send me out the door $569 worse off than when I walked in without a single thing in hand. Didn't get new glasses, didn't order contacts, just $169 fee and a broken pair of $400 frames. I tell her I'm not paying $125 for a lens fitting when I didn't need a new prescription. I wouldn't have been so PO'd if she wouldn't have broken my frames without offering a resolution, and at a bare minimum, a sincere apology. If my frames hadn't been broken, I wouldn't have been complaining about the $169. I pay my $44 for imagining, and she tells me she'll remove the contact lens prescription from their portal since I'm refusing to pay for the lens 'fitting'. I told her that's fine because I. Didn't. Need. A. New. Prescription.!!!! This place was great before it got bought out by private equity. I've been going here for at least a decade. I hope Dr. Colvin gets to retire soon, because this place is ruined. The icing on the cake was when I got home, my new contact order (from 1-800 Contacts) was already delivered, because like I said from the start of the appointment: I. Didn't. Need. A. New. Prescription. I am also not exaggerating the price point - these are the comps online. They're probably going for more now than what I originally paid for them. [comp listing 1](https://www.ebay.com/itm/168069210050) [comp listing 2](https://www.etsy.com/listing/4438128440/?ref=share_ios_native_control) [comp listing 3](https://eyewear-collections.com/products/tiffany-co-tf-2074-8239-cat-eye-eyeglasses-54-mm?srsltid=AfmBOoqHlSl1j7OAGSiV-sQMBGuMW3FZ1ZtNf3B2v0KNZXb5DAhsyRNQ) End of the day, I will not be returning to the only eye dr office I've been going to for a decade. I was already dissatisfied when they sold out to private equity, but this experience put me over the edge. I don't recommend this practice, or any other MyEyeDr affiliated practice.

The person that assisted me was great. She had a full showroom of people and she was all alone and…read morebalanced everything wonderfully. She was knowledgeable and efficient and answered all my questions without ever appearing frustrated but the volume of people waiting.

I went in because my glasses broke and Fa fixed them in no time. She was so friendly and helpful…read more It was busy, but she helped everyone quickly. I will be back next time I need new glasses. Thanks Fa.

Terrible customer service. Rude and unprofessional. Made an appointment and never received an email…read moreor text confirmation. When I showed up for my appointment, they told me that it was "the day before." They then claimed that they called to remind me - I did not receive a phone call. Avoid this office!

I had an appt this afternoon at Azure Eye Center and it was the worst experience I've ever had at a…read moremedical facility. I made an appt to have my chilazion looked at. Once I was taken back to a room, I was told that I'd be getting a full eye exam including dilation. I actually just had a complete eye exam 2 months ago so I didn't feel that getting another one today was necessary. I was told that it's protocol for the Dr to know the health of my eyes before seeing me. Well, I could've asked that my records be sent over so the Dr could go back as many years as he wanted, but that wasn't an option. They were adamant that I receive a duplicate eye exam today, at my expense. I declined and made sure that the staff knew that I don't have issues with my vision and that I just needed an external bump looked at. They refused to let me go any further without that exam. An exam that I didn't need because I JUST had one 2 months ago. I knew that my regular optometrist couldn't drain a chilazion which is why I chose to go Azure and see an ophthalmologist. I took time off of work to get to this appointment and my time was wasted. They were so concerned with their protocol that they were not understanding that having two eye exams done for no reason is a waste of money. My insurance isn't great and I know I would've been stuck with a large bill for the dilated exam I didn't need. I am very disappointed in this facility. My time was wasted.

Even though it says 1 hour same day delivery that's false not true it's a ploy to get you to call…read morethem and then they try to set you up an appointment even though they know they don't make glasses even single vision in an hour so why would you go with somebody that already doesn't tell the truth

Love my new eye Dr. Glad I finally went. I have been putting it off for awhile and they put me at…read moreease. Very informative and great prices.