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    Texas Event Shuttle

    5.0 (2 reviews)
    Open Open 24 hours

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    4 years ago

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    Curtis H.

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    4 years ago

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    Curtis H.

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    Austin Charter Services

    Austin Charter Services

    (32 reviews)

    Had experience using the services of the company during the wedding event. At first, there was a…read moremisunderstanding with the type of bus - instead of what we expected, the school arrived. Not exactly what I wanted to see at such a moment. As it turned out later, technically, the error was in our order, but it would be nice if this detail was spelled out more clearly. After the appeal, the situation was quickly corrected, and by the next stage of the incident we were waiting for a much more comfortable transport solution. This made a positive impression, especially considering that there was a reaction and a desire to correct the situation. The drivers were professional, the organization on the routes - without significant failures. There are things that can be improved in terms of communication and transparency in the choice of transport, but in general the experience remains rather positive.

    The Ultimate Customer Service Story…read more We chartered a bus and coach for our daughter's wedding in Austin on March 30th. As the Father of the Bride I was shocked when the bus that showed up to bring our guests to the church was a school bus. After the ceremony I called Abdul to address my concern. After speaking to him it became clear that in reality the mistake was ours, not his. We had chartered a "transit" bus, which when you look on the website is a school bus. I wish the contract was more specific; as "school bus" certainly would have jumped out. But live and learn. Now to the good part. With my frustration high, Abdul was calm, cool and reasonable. He immediately realized I was not happy and kicked into high gear to see what he could do. While we had to take the school bus back to the hotel, by the time we left for the reception...less than one hour later...a gleaming full scale motor coach was sitting in front of the hotel instead of a school bus. Wow! I can't thank Abdul enough for stepping up. I was thoroughly impressed. When it comes to satisfying customers in a crisis, Austin Charter Services proves that it can still be done the old fashion way...do whatever you can to make your customer happy. I'll be back again some day for the next daughter. Thanks Abdul! Mike McCauley Argyle, TX P.S. The coach we ordered for the wedding party was perfect and the drivers were top notch.

    FlixBus - UNIT #2270

    FlixBus

    (46 reviews)

    Sixth Street District, Downtown

    It gets you from point A to Point B. Sometimes, it's a nice bus. Sometimes, it's not. Sometimes,…read morethe bus arrives and departs early. Sometimes, it arrives and departs late. There isn't an office/lounge/official waiting area location as it's usually gas stations or random street corners so you're exposed to the elements. However, it does get you from point A to point B. It's a service I use out of desperation when flight times don't make sense for my needs.

    Have ridden from Austin to Katy round-trip and Dallas to Houston. Each time, the driver seems to…read morehave an attitude problem or desire to flex their authority. Have seen the driver deny access to people waiting 4 minutes before departure time, not to mention the people who arrived less than 4 minutes to departure time, but still before departure time. Have also seen the driver on the Dallas to Houston trip make a student buy them snacks. Like when the student didn't immediately say okay to paying for his snacks, he stared her down and repeated himself until she got off the bus and walked to the counter to pay for his snacks. This is coercement. She probably only paid because she was afraid he'd leave her stranded at the midway stop instead of her destination. If this system wasn't essentially the only reliable way to travel between these cities without relying on carpooling with strangers, I would not be using it. One way tickets on Friday/Sunday were $30-$40 each on a random non holiday week, so the trip wasn't extremely cheap either.

    Megabus - Babysitters, that's the look of contentment that was experienced due to the relaxing trip provided by Megabus.

    Megabus

    (164 reviews)

    Downtown

    Don't want to drive to Austin? This is your answer. My friends and I booked our tickets online…read more We arrived at Fuel City Taco/Carwash to catch the bus on a Saturday morning. Arrived in Austin within 3ish hours. The sucky thing is the seats are really small. You are cramped up. The charging stations at each seat is just a plug. No USB charging here. The free wifi sucks as well. The good thing is if the bus isn't full you can move to another seat. Our first bus driver was a chatty Kathy, but I had earpods in and watched nexflix on my phone. Our driver on the way home gave a Sunday sermon before we left Austin and it was awkward. All in all. Put your earbuds in and sit back, relax (if there's room) and let someone else take the stress out of your drive to and from Austin. The drive goes by so fast. PS - looking at the photos - we did not get a double decker bus to or from Austin.

    If you are not familiar with the Megabus system, it may be confusing especially with multiple buses…read moregoing to different locations. You can check in with the people inside the center by showing your ticket. It is always better to arrive early than late because the buses usually leave on time. I like how there is a waiting area. There are also restrooms. (There are restrooms on the bus too and they're usually clean). Most of the time, there is no Wi-Fi on the Megabus even though they do say they have it. Sometimes the outlets don't work so you should fully charge what you need. It is a good way for an inexpensive longer ride. They can be as low as $1 if you get them early. You do have to ride with strangers though.

    Clark Travel Inc - 35 Passenger Mini-Coach!

    Clark Travel Inc

    (14 reviews)

    Left stranded! 50 girls for a volleyball team teambuilding in the hill country were excitedly…read morewaiting for our confirmed Clark Travel charter bus. No one showed or called! Left stranded and waiting. No answers from the driver, no call from the driver and three messages left at the emergency line at Clark travel...still haven't heard from them (5 hours later).

    We hired Clark Travel for our wedding transportation for the wedding party and all of our guests…read more We ordered two 56-person charter busses for 10 hours each. On the day of the event, the wedding party was picked up by one 56-person charter bus and two smaller busses (without bathrooms) - we were not informed of the change of plans and paid extra for the luxury buses with bathrooms. All buses were then supposed to pick up guests at our hotel block downtown after dropping off the wedding party. Only the charter bus went to pick people up and after the bus filled up, the bus driver informed the remaining guests another bus would be there shortly. There wasn't. More than 20 guests had to pay for an Uber/Lyft to attend our wedding, several of which missed the ceremony. Upon reaching out for a refund, we were offered a measly 10% discount and they would not budge. It then took them 6 weeks to process our request and we are still awaiting a check. While customer service in the planning phase was top-notch, their handling of the service day-of and resolution after-the-fact was piss-poor at best. Would recommend finding another vendor over Clark Travel.

    Texas Event Shuttle - partybusrentals - Updated May 2026

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