When Steve and I were planning our trip to Austin, Texas we realized fairly quickly that we didn't…read moreknow the city very well at all. In previous vacations we took bus tours to get a little bit more familiar with the city and that is what we did with Austin. Only this time we rode a Double Decker bus! I have seen this kind of bus tour here and there and have seen it when I am in Seattle. Officially I think after this particular bus tour it was my first time riding a Double Decker bus. The weather was typical spring weather on our entire visit but the day we chose to take this tour it was nice and warm and a perfect time to go ride this bus followed by rain for a few days (This took place in April). The ride was so much fun and the tour guide was great! Austin is definitely a different cut than the rest of Texas and that was reflected in many of the people we met. Open mindedness being one and we really felt that with the tour guide. He was so knowledgeable of the city and the neighborhoods and all that made this bus tour all the more amazing. But of course they would probably have staff with personalities that would be compatible in this way. Riding on the top of the bus was so much fun. A few times we had to duck from tree branches and I lowered my head a few times from the traffic lights but that was just me getting nervous with being that high to a light. You see all the sights, famous buildings, museums, local culture, restaurant recommendations and so much more while on this tour. So this was a great experience! I was in Austin proper once a very long time ago and saw just how much it's grown. So it was cool getting acquainted with the city one more time thanks to this bus tour!

I was so looking forward to finally taking a tour of the city. I've been coming here visiting my…read moreson for the last dozen or so years and I've never done it. At first, I sat on the upper level. It was wonderful to be out in the fresh air. However, the sun was a little too much for me so I had to move down to the inside area. I was the only one down there which was fine, but it was really quite filthy. There was thick gray dust on the top rail of all the seats and the fabric on the seats themselves was all thick with black grease. The tour guide was really wonderful. Entertaining and knowledgeable with one exception that was actually kind of disturbing to me personally. When we got to South Congress he talked about the "I love you so much" wall. His story of a husband painting it for his wife could not have been more wrong. It was in fact done by an artist named Amy for her then girlfriend Liz an infamous Austin hotelier and restauranteur. It is an incredibly iconic part of Austin history and if it's told it should be not fiction. I hope for sure this can be corrected for future tours.

We stayed at Blue Hills Resort on a whim and had the best time. There were so many animals to…read moreinteract with and meet. Mostly they are nice but can be a bit food motivated and come right up to you expecting some snacks. The cabin we stayed in was just enough for our needs since it was just my husband and me. We did the guided safari and was amazed at the vastness of the area. Ryan our guide was amazing and so knowledgeable. We had a great time. Matt was extremely helpful. The entire staff is kind and willing to listen.

We had an amazing time at Blue Hills Ranch in Waco, TX- I highly recommend a trip out there to get…read morethe up-close and personal experience we enjoyed with all the amazing animals! Fantastic staff, happy animals, well-kept facilities...what an incredible day we had. It feels like a dream. Easy day trip outing with the family or as a date- book your animal experiences online like we did at https://www.bluehillsranch.com . The staff was flexible to shift timing of the experiences so we didn't have to wait long in between- they were extremely accommodating and we never felt rushed either. The otter swim/playtime experience was originally what drew us, and it was even better than I'd imagined. Worth every penny! Then we got to feed and pet the capybaras, which were way friendlier than I thought they would be! The babies enjoyed some extra belly rubs too. Bottle feeding the kangaroo was so fun too- little Dundee was SO soft and loved all the pets, even gave us kisses! The giraffes were super friendly and greeted us every time we were nearby; feeding and getting quality time with them was an extra treat. The safari ride tour was also amazing- 5 of us fit comfortably and got to feed/see lots of animals that we wouldn't normally get to experience. We were surprised at how this place wasn't crowded at all in the middle of July when it is peak vacation season, so it really felt like we had the whole place to ourselves. They also have a beautiful main lodge area that is comfortable and welcoming with additional animals to enjoy.

Mauricio-it was awesome! Our group of eight was visiting Austin for our for family trip and were…read morespending a day at Lake Travis we had a lot of things planned and a few last-minute stop along the way, so having a cleaning and comfortable way to get there, a place leave things while we were out on the lake or zip lining, and just the ease of knowing our stuff was safe we made our trip so much easier. Communication was great and he was more than willing to add any last-minute stops we had along the way.

Great service. Promptly responded to my request for next day transportation. Fair pricing. Got…read morethere early. Great service.

We used their services for a corporate event traveling from Canyon Lake to Fredericksburg, and…read moreeverything from start to finish was top-notch. They responded quickly with quotes, the bus was clean and comfortable, and the driver was excellent. We made a last-minute request to detour and even went over our scheduled time, but it was never an issue -- they were flexible, accommodating, and professional throughout. Their pricing was also very competitive compared to other options we looked at. We will absolutely use them again. Thank you for such outstanding service!

We had a fantastic experience with 360 Transportation. To start with the communication was timely…read more Someone seemed to be available to answer a question at any moment of the day. We booked the limo for our son's wedding getaway car. The driver arrived in plenty of time and the car looked fantastic. Our son and his bride said the ride was top notch. The price was quite reasonable as well. If we're ever in need of transportation in the Austin area, we'll be booking with 360. Thank you!

Three years later we are back and brought family visiting from out of town. The captain was great…read moreand very informative without it being boring. We were a group of 11 ranging from age 11 through 94 and everyone liked it. You can either park on the street for free or at the Hyatt. If you park at the Hyatt, Capital Cruises will give you a coupon so the What a fun experience!

We rented a swan paddle boat for an hour. Since free parking can be tricky, we parked in the River…read moresouth parking garage for a flat fee for the day. It was a short walk after that. The paddle boats are first come first serve and since we were there on a school day mid afternoon, there was no wait. The staff took great care of us and got us on our way quickly. The boat worked well even in really windy conditions. It was fun to just relax on the lake while getting a little leg workout! This is a fun, quirky experience to do on the lake!

We had incredible, unforgettable time at the Caiman, Pantanal. Jorge at Amazon Adventures set up…read moreeverything perfectly for us, was always helpful and responsive and ensured that the whole experience was magical. Everything went smoothly, from the welcome at the airport and the transfer to the hotel, to the hospitality, accommodation, delicious food options, friendly staff, the location and facilities. Of course, the highlight was the day with Onçafari. Our guide and driver were superb, and thanks to their expertise and dedication, we got the chance to see - but not disturb - two of the collared adult females, one with her cubs, and one uncollared adult male. It was an awe-inspiring experience, and so important to be able to support this vital initiative. Thank you to Amazon Adventures for setting it all up.

After seeing the movie "The Embrace of the Serpent", we wanted to see the place where it was…read morefilmed: the Mavecure Hills in Colombia. Amazon Adventures was able to arrange a 5-day tour for us, it went really well - even when we missed our flight out of the jungle (no cell coverage and they moved the flight earlier!!) we had a hotel arranged and a flight the next day. Spectacular trip. Would definitely use this company again!

YES YES YES!!! SO MUCH FUN!!! I can't recommend this tour enough. We went on the van tour and…read morewent to three different locations. Our tour guide took time at every location to thoroughly go through all of the "Haunted Tales" and give all of the background information. It was definitely an interesting and unique tour that would be a big miss if you come to Austin and didn't take this tour. My favorite location was the second stop, which is now an Indian restaurant. I don't want to give too much away, but this felt the most haunted of the locations. It took about 2 1/2 hours-ish so plan accordingly.

All right to start off with I have to say how easy it was to get an adjustment for our party of…read moreeight. So typically the van is only able to hold so many people and in order to make accommodations for our party, the reservation was able to be combined with a second reservation to allow the group to be all together. Next it is super cool that you can bring your own beverages if you would like and that definitely allowed the group to be a little bit more silly with each other nothing too crazy, and I believed our guide Matthew really enjoyed the high energy we were bringing to the tour. The tour overall was super fun and educational regarding the different historical landmarks within Austin. The ending at the Littlefield house was super interesting because it tied into the Bell Tower incident and how those two individuals though decades and decades apart had similar visions within their stories. Highly recommend Matthew with his Scooby-Doo mystery van vibes and his awesome Halloween playlist. We are so excited that we got a chance to do this for my sister's bachelorette party. And also great suggestions given by Matthew regarding speakeasy bars and pubs around the area that you would never have thought were there.

I'm proud to be able to review Sherpalux, as I'm a repeat customer of Joe M's. I trust his…read moreexpertise on timing, his courtesy and commitment to excellence, AND when time permits his photography skills of the surrounding area. He helps put the nuanced moments in play to enhance your memories and nostalgia. Awesome guy! Been using the service for 11 years now.

My wife and daughter were in Austin with friends to pick out a wedding dress for our daughter…read more Being Halloween night I knew parking in downtown Austin would be a challenge. I looked online to review car services and decided on SherpaLux. Joe gave me a good quote within a couple hours. It was the best decision I could have made. The large SUV was beautiful and clean, and Joe was super friendly and courteous. The night was perfect and memorable for everyone. If you are looking for a professional and first class car service, please consider SherpaLux. You will not be disappointed.

Had experience using the services of the company during the wedding event. At first, there was a…read moremisunderstanding with the type of bus - instead of what we expected, the school arrived. Not exactly what I wanted to see at such a moment. As it turned out later, technically, the error was in our order, but it would be nice if this detail was spelled out more clearly. After the appeal, the situation was quickly corrected, and by the next stage of the incident we were waiting for a much more comfortable transport solution. This made a positive impression, especially considering that there was a reaction and a desire to correct the situation. The drivers were professional, the organization on the routes - without significant failures. There are things that can be improved in terms of communication and transparency in the choice of transport, but in general the experience remains rather positive.

The Ultimate Customer Service Story…read more We chartered a bus and coach for our daughter's wedding in Austin on March 30th. As the Father of the Bride I was shocked when the bus that showed up to bring our guests to the church was a school bus. After the ceremony I called Abdul to address my concern. After speaking to him it became clear that in reality the mistake was ours, not his. We had chartered a "transit" bus, which when you look on the website is a school bus. I wish the contract was more specific; as "school bus" certainly would have jumped out. But live and learn. Now to the good part. With my frustration high, Abdul was calm, cool and reasonable. He immediately realized I was not happy and kicked into high gear to see what he could do. While we had to take the school bus back to the hotel, by the time we left for the reception...less than one hour later...a gleaming full scale motor coach was sitting in front of the hotel instead of a school bus. Wow! I can't thank Abdul enough for stepping up. I was thoroughly impressed. When it comes to satisfying customers in a crisis, Austin Charter Services proves that it can still be done the old fashion way...do whatever you can to make your customer happy. I'll be back again some day for the next daughter. Thanks Abdul! Mike McCauley Argyle, TX P.S. The coach we ordered for the wedding party was perfect and the drivers were top notch.

Curtis made our experience a breeze! Great communication, we were quickly set up with a driver and…read morevehicle on short notice. Julie was our driver, she was so sweet & such a careful driver. HIGHLY recommend them!!

Curtis is seriously amazing! The price was so practical, he was always available and responsive…read morethroughout the booking and leading up to the event, and so kind! I recommend him and this service to any group looking to truly relax and be hands free of stress. He took care of it all. We went to a boat party for the day and he even brought us 2 coolers along with ice for our trip. A true gem! Thank you Curtis you rock!!