I was so looking forward to finally taking a tour of the city. I've been coming here visiting my…read moreson for the last dozen or so years and I've never done it. At first, I sat on the upper level. It was wonderful to be out in the fresh air. However, the sun was a little too much for me so I had to move down to the inside area. I was the only one down there which was fine, but it was really quite filthy. There was thick gray dust on the top rail of all the seats and the fabric on the seats themselves was all thick with black grease. The tour guide was really wonderful. Entertaining and knowledgeable with one exception that was actually kind of disturbing to me personally. When we got to South Congress he talked about the "I love you so much" wall. His story of a husband painting it for his wife could not have been more wrong. It was in fact done by an artist named Amy for her then girlfriend Liz an infamous Austin hotelier and restauranteur. It is an incredibly iconic part of Austin history and if it's told it should be not fiction. I hope for sure this can be corrected for future tours.

Really good tour led by Jason, who was very upbeat and knowledgeable…read more Did the tour at the start of our trip which gave us a preview of the city; additional places to check out, and how neighborhoods intertwined. A few tips: - Don't forget your sunglasses and sunscreen if you plan to sit on the upper deck. -If you're tall, consider sitting on the left side of the upper deck to reduce the chance of getting hit in the head by low branches. -Bring cash in case you'd like to tip at the end (optional). -If you're hearing impaired, arrive early to increase your chances of getting a seat up front (on upper deck) closer to the guide. Despite being mic'd, there were times it was a bit challenging to hear. -If you get a single loop trip, you're better off staying on the bus the whole tour. If you get off at any of the stops, you won't be able to hop back on. Have an open mind and have fun!

Blue Hills Ranch is a can't miss experience. The staff were so incredibly welcoming, warm, and…read moreknowledgable. They went above and beyond to make us feel like family and at home. The animals are so well taken care of and loved. It was truly a once in a lifetime experience, and we are so glad to have stayed there. Special shout out to Allen the Chef who made some of the most delicious meals I have had and Anne and Jackie who were so knowledgeable about otters and kangaroos. We also loved Dundee (their baby kangaroo.)

Spent the weekend here and had great animal adventures. We stayed in the kangaroo cabins. The cabin…read moreitself had everything and was great accommodations. The place was clean and just the right size for my wife and I. Being city folks you forget how dark it is out in the country at nights. It was nice. We signed up for these adventures to make the weekend even more fun: 1. Feed baby kangaroo(Bodhi). This was about a 30 minute session where we got to feed him a bottle and kibble. It really was an amazing experience. 2. Bucket of food and self guided feeding of animals. We walked the property and hid to feed so many animals. All of the animals were friendly toward people. They were all very good motivated. We encountered a giraffe, donkeys, zebras, horses, cows, pigs, dwarf steers, camels, emu, deer, buffalo and more. The animals were often trying to bully their way to the front of the line. The cow Oreo who has not skipped a meal was always front of the line. 3. Afternoon safari ride in ATV. This was a fun ride around the property. Did not see any new animals but had a great time. The cows out at pasture were thrilled to be fed. 4. Giraffe encounter and meal. This was a little expensive but I would spend it again. The giraffes were super friendly and personable. We wanted to take them home because they were so much fun. The guide, experience and never felt rushed made this worth it. Our guide was top notch. I think her name was Jackie but could be wrong.

This was the least expensive shuttle service available for Sxsw in Austin. I knew there would be a…read morelot of demand and traffic. Booking the charter Shuttle was reassuring and easy, and the driver drove very safe, which matched the reassuring booking experience. It was a big commercial Shuttle Van; it was new and clean. I was grateful to have found them.

Mauricio was fantastic! Really easy and open communication and we had multiple stops on our journey…read morein RoundTop. Very reasonable pricing as well. We would definitely use this service again!

We used their services for a corporate event traveling from Canyon Lake to Fredericksburg, and…read moreeverything from start to finish was top-notch. They responded quickly with quotes, the bus was clean and comfortable, and the driver was excellent. We made a last-minute request to detour and even went over our scheduled time, but it was never an issue -- they were flexible, accommodating, and professional throughout. Their pricing was also very competitive compared to other options we looked at. We will absolutely use them again. Thank you for such outstanding service!

Trent was amazing. Nothing short of spectacular first class. he was on time he was polite and he…read morewas on point for a three day weekend with my family.

Captain Sean was the BEST!! My experience was nothing shy of AMAZING! He was educated, experienced,…read morefunny as EVER!!! I had the best time!!

Three years later we are back and brought family visiting from out of town. The captain was great…read moreand very informative without it being boring. We were a group of 11 ranging from age 11 through 94 and everyone liked it. You can either park on the street for free or at the Hyatt. If you park at the Hyatt, Capital Cruises will give you a coupon so the What a fun experience!

After seeing the movie "The Embrace of the Serpent", we wanted to see the place where it was…read morefilmed: the Mavecure Hills in Colombia. Amazon Adventures was able to arrange a 5-day tour for us, it went really well - even when we missed our flight out of the jungle (no cell coverage and they moved the flight earlier!!) we had a hotel arranged and a flight the next day. Spectacular trip. Would definitely use this company again!

I contacted Jim at Amazon Adventures to arrange a trip to the Pantanal in Brazil. I had tried to…read moremake a few arrangements on my own and was completely frustrated. I shouldn't have wasted my time and just emailed Jim right from the start. He was immediately responsive. Through a series of emails over the course of a week, he offered a couple of options at different price points. I should mention that I was trying to arrange our trip for peak season and was a bit late for booking travel at that time. Unfortunately, our trip was cancelled due to the pandemic. But Jim came through again, helping us to obtain a refund. Through all our interactions, Jim was helpful, informative and pleasant. Perhaps most impressively, he always responded promptly -- I think always within 24 hours. I highly recommend Amazon Adventures and will contact Jim again when we are able to travel once more.

I loved the tour! I had a very unique supernatural experience. The private tour was amazing!read more

YES YES YES!!! SO MUCH FUN!!! I can't recommend this tour enough. We went on the van tour and…read morewent to three different locations. Our tour guide took time at every location to thoroughly go through all of the "Haunted Tales" and give all of the background information. It was definitely an interesting and unique tour that would be a big miss if you come to Austin and didn't take this tour. My favorite location was the second stop, which is now an Indian restaurant. I don't want to give too much away, but this felt the most haunted of the locations. It took about 2 1/2 hours-ish so plan accordingly.

My wife and daughter were in Austin with friends to pick out a wedding dress for our daughter…read more Being Halloween night I knew parking in downtown Austin would be a challenge. I looked online to review car services and decided on SherpaLux. Joe gave me a good quote within a couple hours. It was the best decision I could have made. The large SUV was beautiful and clean, and Joe was super friendly and courteous. The night was perfect and memorable for everyone. If you are looking for a professional and first class car service, please consider SherpaLux. You will not be disappointed.

If you need to go anywhere in style in the Austin Texas. USE THIS SERVICE. Great accommodating…read moredrivers, there on time (matter of fact they were always early) Blue tooth, great vibes. I dealt with Joseph who set up everything and responded every time in a timely manner and communicated everything very well with pickup and drop off locations. Heavily recommend this service again to anyone in the Austin area.

Had experience using the services of the company during the wedding event. At first, there was a…read moremisunderstanding with the type of bus - instead of what we expected, the school arrived. Not exactly what I wanted to see at such a moment. As it turned out later, technically, the error was in our order, but it would be nice if this detail was spelled out more clearly. After the appeal, the situation was quickly corrected, and by the next stage of the incident we were waiting for a much more comfortable transport solution. This made a positive impression, especially considering that there was a reaction and a desire to correct the situation. The drivers were professional, the organization on the routes - without significant failures. There are things that can be improved in terms of communication and transparency in the choice of transport, but in general the experience remains rather positive.

The Ultimate Customer Service Story…read more We chartered a bus and coach for our daughter's wedding in Austin on March 30th. As the Father of the Bride I was shocked when the bus that showed up to bring our guests to the church was a school bus. After the ceremony I called Abdul to address my concern. After speaking to him it became clear that in reality the mistake was ours, not his. We had chartered a "transit" bus, which when you look on the website is a school bus. I wish the contract was more specific; as "school bus" certainly would have jumped out. But live and learn. Now to the good part. With my frustration high, Abdul was calm, cool and reasonable. He immediately realized I was not happy and kicked into high gear to see what he could do. While we had to take the school bus back to the hotel, by the time we left for the reception...less than one hour later...a gleaming full scale motor coach was sitting in front of the hotel instead of a school bus. Wow! I can't thank Abdul enough for stepping up. I was thoroughly impressed. When it comes to satisfying customers in a crisis, Austin Charter Services proves that it can still be done the old fashion way...do whatever you can to make your customer happy. I'll be back again some day for the next daughter. Thanks Abdul! Mike McCauley Argyle, TX P.S. The coach we ordered for the wedding party was perfect and the drivers were top notch.

Curtis made our experience a breeze! Great communication, we were quickly set up with a driver and…read morevehicle on short notice. Julie was our driver, she was so sweet & such a careful driver. HIGHLY recommend them!!

Curtis is seriously amazing! The price was so practical, he was always available and responsive…read morethroughout the booking and leading up to the event, and so kind! I recommend him and this service to any group looking to truly relax and be hands free of stress. He took care of it all. We went to a boat party for the day and he even brought us 2 coolers along with ice for our trip. A true gem! Thank you Curtis you rock!!