When Steve and I were planning our trip to Austin, Texas we realized fairly quickly that we didn't…read moreknow the city very well at all. In previous vacations we took bus tours to get a little bit more familiar with the city and that is what we did with Austin. Only this time we rode a Double Decker bus! I have seen this kind of bus tour here and there and have seen it when I am in Seattle. Officially I think after this particular bus tour it was my first time riding a Double Decker bus. The weather was typical spring weather on our entire visit but the day we chose to take this tour it was nice and warm and a perfect time to go ride this bus followed by rain for a few days (This took place in April). The ride was so much fun and the tour guide was great! Austin is definitely a different cut than the rest of Texas and that was reflected in many of the people we met. Open mindedness being one and we really felt that with the tour guide. He was so knowledgeable of the city and the neighborhoods and all that made this bus tour all the more amazing. But of course they would probably have staff with personalities that would be compatible in this way. Riding on the top of the bus was so much fun. A few times we had to duck from tree branches and I lowered my head a few times from the traffic lights but that was just me getting nervous with being that high to a light. You see all the sights, famous buildings, museums, local culture, restaurant recommendations and so much more while on this tour. So this was a great experience! I was in Austin proper once a very long time ago and saw just how much it's grown. So it was cool getting acquainted with the city one more time thanks to this bus tour!

I was so looking forward to finally taking a tour of the city. I've been coming here visiting my…read moreson for the last dozen or so years and I've never done it. At first, I sat on the upper level. It was wonderful to be out in the fresh air. However, the sun was a little too much for me so I had to move down to the inside area. I was the only one down there which was fine, but it was really quite filthy. There was thick gray dust on the top rail of all the seats and the fabric on the seats themselves was all thick with black grease. The tour guide was really wonderful. Entertaining and knowledgeable with one exception that was actually kind of disturbing to me personally. When we got to South Congress he talked about the "I love you so much" wall. His story of a husband painting it for his wife could not have been more wrong. It was in fact done by an artist named Amy for her then girlfriend Liz an infamous Austin hotelier and restauranteur. It is an incredibly iconic part of Austin history and if it's told it should be not fiction. I hope for sure this can be corrected for future tours.

Absolutely incredible weekend at Blue Hills Ranch. We were fortunate to stay in the stunning…read moreGiraffe Villa... a hefty price, but worth it if you can afford it. The Giraffe barn is attached to one side of the house, and their pasture is on the other side. It is the most fabulous "Barndominium" with incredible finishes and clearly thoughtfully designed. That experience alone was mind-blowing.... however we also had the Gold Packages and were able to experience everything the ranch had to offer! Zebras, Capybaras, Kangaroos, Otters, Deer, Homer the Dromedary!!! Everywhere you turned there were more animals and more experiences offered. My children and I were in absolute animal heaven and will be thrilled to return. I will say, our vacation was expensive and it did not disappoint. However, I do believe you can absolutely visit this ranch on a budget.... Probably one of the best experiences was their ranch safari and that is a nominal price and totally worth it! You can see the entire property and all of the animals on the safari trip. Additionally they have fantastic cabins that are themed, and if you have children under the age of 10, the pirate themed cabins are beyond your wildest imagination.... as far as I am aware all of the sleeping accommodations include kitchens so you can absolutely cook for your family instead of paying for the delicious ranch food. That said... Chef Alan is phenomenal and out of this world excellent chef. Each meal was made with love and artistry. The staff at Blue Hills Ranch all go above and beyond to create lasting memories for you. I absolutely recommend this experience as a NOT TO BE MISSED event! We are already planning a return in October/November depending on availability . Cannot wait. Looking forward to being among these amazing staff members (shout-out to Jen, Anne, Shelby, Emily, Chesney, Alan...) the guard dogs, and all of the incredible exotic animals. Thank you, Matt!

All I can say is WOW! This ranch was an unbelievable experience from the moment we booked our stay…read moreuntil the moment we left. The entire staff was absolutely amazing--so accommodating, personable, welcoming, and attentive to every detail. The chef was incredible! Not only was the food delicious, but he was also so personable. He would come out and sit with us, talk with us, and make sure we were happy with everything. That personal touch made the experience even more special. The staff truly went above and beyond to make sure my husband and I had one of the most memorable weekends of our lives. We felt genuinely cared for throughout our entire stay. I cannot recommend this ranch enough. If you're looking for a special getaway with wonderful people, amazing food, and exceptional hospitality, this is the place. We had such an incredible experience and will definitely be back!

Mauricio-it was awesome! Our group of eight was visiting Austin for our for family trip and were…read morespending a day at Lake Travis we had a lot of things planned and a few last-minute stop along the way, so having a cleaning and comfortable way to get there, a place leave things while we were out on the lake or zip lining, and just the ease of knowing our stuff was safe we made our trip so much easier. Communication was great and he was more than willing to add any last-minute stops we had along the way.

Great service. Promptly responded to my request for next day transportation. Fair pricing. Got…read morethere early. Great service.

We used 360 Transportation for a wine tasting day in Fredericksburg on Saturday and had an…read moreincredible experience! Our driver, Aaron, was a true professional and gentleman. He was incredibly helpful, assisting everyone on and off the bus, and even came prepared with ice for our snacks and cold water--fantastic little touches! Beyond that, the service was completely reliable: Aaron was prompt for both pick-up and drop-off. If you need transport for a wine tour, highly recommend the seamless service from 360 Transportation!

We used their services for a corporate event traveling from Canyon Lake to Fredericksburg, and…read moreeverything from start to finish was top-notch. They responded quickly with quotes, the bus was clean and comfortable, and the driver was excellent. We made a last-minute request to detour and even went over our scheduled time, but it was never an issue -- they were flexible, accommodating, and professional throughout. Their pricing was also very competitive compared to other options we looked at. We will absolutely use them again. Thank you for such outstanding service!

Alec was great. He was very informative, while waiting for the bats to make their appearance. I…read moreloved the breeze rounds. Thx

Three years later we are back and brought family visiting from out of town. The captain was great…read moreand very informative without it being boring. We were a group of 11 ranging from age 11 through 94 and everyone liked it. You can either park on the street for free or at the Hyatt. If you park at the Hyatt, Capital Cruises will give you a coupon so the What a fun experience!

We had incredible, unforgettable time at the Caiman, Pantanal. Jorge at Amazon Adventures set up…read moreeverything perfectly for us, was always helpful and responsive and ensured that the whole experience was magical. Everything went smoothly, from the welcome at the airport and the transfer to the hotel, to the hospitality, accommodation, delicious food options, friendly staff, the location and facilities. Of course, the highlight was the day with Onçafari. Our guide and driver were superb, and thanks to their expertise and dedication, we got the chance to see - but not disturb - two of the collared adult females, one with her cubs, and one uncollared adult male. It was an awe-inspiring experience, and so important to be able to support this vital initiative. Thank you to Amazon Adventures for setting it all up.

After seeing the movie "The Embrace of the Serpent", we wanted to see the place where it was…read morefilmed: the Mavecure Hills in Colombia. Amazon Adventures was able to arrange a 5-day tour for us, it went really well - even when we missed our flight out of the jungle (no cell coverage and they moved the flight earlier!!) we had a hotel arranged and a flight the next day. Spectacular trip. Would definitely use this company again!

YES YES YES!!! SO MUCH FUN!!! I can't recommend this tour enough. We went on the van tour and…read morewent to three different locations. Our tour guide took time at every location to thoroughly go through all of the "Haunted Tales" and give all of the background information. It was definitely an interesting and unique tour that would be a big miss if you come to Austin and didn't take this tour. My favorite location was the second stop, which is now an Indian restaurant. I don't want to give too much away, but this felt the most haunted of the locations. It took about 2 1/2 hours-ish so plan accordingly.

All right to start off with I have to say how easy it was to get an adjustment for our party of…read moreeight. So typically the van is only able to hold so many people and in order to make accommodations for our party, the reservation was able to be combined with a second reservation to allow the group to be all together. Next it is super cool that you can bring your own beverages if you would like and that definitely allowed the group to be a little bit more silly with each other nothing too crazy, and I believed our guide Matthew really enjoyed the high energy we were bringing to the tour. The tour overall was super fun and educational regarding the different historical landmarks within Austin. The ending at the Littlefield house was super interesting because it tied into the Bell Tower incident and how those two individuals though decades and decades apart had similar visions within their stories. Highly recommend Matthew with his Scooby-Doo mystery van vibes and his awesome Halloween playlist. We are so excited that we got a chance to do this for my sister's bachelorette party. And also great suggestions given by Matthew regarding speakeasy bars and pubs around the area that you would never have thought were there.

I'm proud to be able to review Sherpalux, as I'm a repeat customer of Joe M's. I trust his…read moreexpertise on timing, his courtesy and commitment to excellence, AND when time permits his photography skills of the surrounding area. He helps put the nuanced moments in play to enhance your memories and nostalgia. Awesome guy! Been using the service for 11 years now.

My wife and daughter were in Austin with friends to pick out a wedding dress for our daughter…read more Being Halloween night I knew parking in downtown Austin would be a challenge. I looked online to review car services and decided on SherpaLux. Joe gave me a good quote within a couple hours. It was the best decision I could have made. The large SUV was beautiful and clean, and Joe was super friendly and courteous. The night was perfect and memorable for everyone. If you are looking for a professional and first class car service, please consider SherpaLux. You will not be disappointed.

Had experience using the services of the company during the wedding event. At first, there was a…read moremisunderstanding with the type of bus - instead of what we expected, the school arrived. Not exactly what I wanted to see at such a moment. As it turned out later, technically, the error was in our order, but it would be nice if this detail was spelled out more clearly. After the appeal, the situation was quickly corrected, and by the next stage of the incident we were waiting for a much more comfortable transport solution. This made a positive impression, especially considering that there was a reaction and a desire to correct the situation. The drivers were professional, the organization on the routes - without significant failures. There are things that can be improved in terms of communication and transparency in the choice of transport, but in general the experience remains rather positive.

The Ultimate Customer Service Story…read more We chartered a bus and coach for our daughter's wedding in Austin on March 30th. As the Father of the Bride I was shocked when the bus that showed up to bring our guests to the church was a school bus. After the ceremony I called Abdul to address my concern. After speaking to him it became clear that in reality the mistake was ours, not his. We had chartered a "transit" bus, which when you look on the website is a school bus. I wish the contract was more specific; as "school bus" certainly would have jumped out. But live and learn. Now to the good part. With my frustration high, Abdul was calm, cool and reasonable. He immediately realized I was not happy and kicked into high gear to see what he could do. While we had to take the school bus back to the hotel, by the time we left for the reception...less than one hour later...a gleaming full scale motor coach was sitting in front of the hotel instead of a school bus. Wow! I can't thank Abdul enough for stepping up. I was thoroughly impressed. When it comes to satisfying customers in a crisis, Austin Charter Services proves that it can still be done the old fashion way...do whatever you can to make your customer happy. I'll be back again some day for the next daughter. Thanks Abdul! Mike McCauley Argyle, TX P.S. The coach we ordered for the wedding party was perfect and the drivers were top notch.

Curtis made our experience a breeze! Great communication, we were quickly set up with a driver and…read morevehicle on short notice. Julie was our driver, she was so sweet & such a careful driver. HIGHLY recommend them!!

Curtis is seriously amazing! The price was so practical, he was always available and responsive…read morethroughout the booking and leading up to the event, and so kind! I recommend him and this service to any group looking to truly relax and be hands free of stress. He took care of it all. We went to a boat party for the day and he even brought us 2 coolers along with ice for our trip. A true gem! Thank you Curtis you rock!!