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Aria Limousines

5.0 (6 reviews)
Open Open 24 hours

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5 hours

Response rate

100%

Services - Aria Limousines

Limos

Party bus rentals

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Austin Choice Executive Sedan & Limo - Wedding get away with Austin Choice Limo!

Austin Choice Executive Sedan & Limo

(16 reviews)

78704 (South Austin)

The customer service at Austin choice limo was 100%. The receptionist (Karen) was nothing but…read morelovely each time I talked with her. They were accommodating, friendly and very easy to work with. Thank you Sean and Karen for your exceptional customer service.

Typically I always go with another limo service but since it was a last minute thing I decided to…read morebook through Austin choice. Was quoted time between 9-9:15pm and if the driver could get there earlier he would give us a call. Driver arrived at 8:30pm with no call/heads up. The driver did not greet us until after 5minutes of us waiting outside of limo and had to wave him down. As we get into the limo we realize it was not cleaned from the previous party. Cups with beverages everywhere with lipstick stains on cups and no ice. Normally I'd be more understanding but during covid that was not acceptable. As we pull out of the neighborhood the driver ended up going the wrong direction and claimed the GPS was not working so I guided him. Upon arrival we ended up getting stuck at the entrance of hula hut on lake Austin but the driver was able to get out after 5 minutes. We had dinner and the driver asked us to meet him up the hill since we got stuck entering. As he was exiting he ends up getting stuck. We draw attention from people walking by and the owners of the restaurant so people offered to help push to get the limo through. The driver was on the phone (what I assumed was he was calling the limo company). Find out from Karen that it was not the case and this issue was not reported from the driver. Waited about 45 minutes outside in the cold with my family while the limo was trying to get out. Typically other limo services will call a nearby driver or just let us know to uber instead and refund you the hours. Not this company. There were people on the street, on top and inside the limo that were not part of our party trying to help get the limo out which was extremely kind but becomes a liability. We finally got out and the driver drove extremely fast to get us home, sped at least 20 over and took toll roads. My family was terrified during the ride home which made this a terrible experience. I did my part and reported the issue to the main office and spoke to Karen. I have not received a refund for that last wasted hour standing in the cold outside with my family or even a simple apology for the terrible experience. So if you're going to any of those restaurants, I do not recommend taking a limo into the parking lot. I also wouldn't recommend this limo service to anyone. We were simply trying to have a good experience as a family and were put in danger several times in just 3 hours. Update: spoke to Karen over the phone and she was very disrespectful. She said "you should have told the driver about the dirty cups." First of all, those cups should not have been there. I did inform the driver about the cups and nothing was done about it, thought it was pretty common to know limos are suppose to be cleaned out after each party but I guess not for this company. I mentioned I left this review and she quickly asked when and where I wrote it. Just save your time and money, book anywhere else and I'm sure you will have much better service and an overall experience. :)

Austin Classic Limo - 1959 Jaguar

Austin Classic Limo

(40 reviews)

Circle C Ranch

From the very beginning, Phil with Austin Classic Limo, was very helpful with setting up Our…read moreSpecial Day. He was early to pick us up, stayed through our wedding, even offering to take pictures for us, and took us to a few locations for more photography opportunities. He was professional, personable, and friendly. We highly recommend Austin Classic Limo for your event.

I highly recommend Phil and his beautiful '59 Jaguar. Phil is friendly, professional and most…read moreimportant ON TIME! He was very responsive when we were booking his services. He doesn't have drivers - he is the driver so you don't have to work about anyone flaking out on you. He is a gentleman and very professional while driving, and let us stop by our house to drop of my dress and my husband's tux (didn't rush us and told us to take our time). I highly recommend him and the '59 Jag was the talk of our guests! Thank you again Phil! Also - that 3 star review is supposed to be for http://www.antique-limos.com/ because Phil doesn't even have a Bentley. They wrote it for the wrong company, just FYI. Look at the filtered reviews too, all 5 stars (I did before we booked him). He's a stand-up guy, thanks again Phil! Oh and I almost forgot he took pictures and sent them to us himself! It was a fun surprise (and free). Just a nice little extra! I too would be happy to answer any questions and be a reference - send me a message on yelp and I will be happy to give you a personal phone call recommending Phil. Phil- I will be a reference for you anytime!

Aria Limousines - limos - Updated May 2026

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