This was our second time using The One Floors Store and Mr. Hank for our floors, and we were as…read morepleased this time as we were the first time 3 years ago. As always, he came through as promised and was able to move up the installation date of our flooring by a week on a moment's notice when time opened up for us! His team was very professional and detailed in their installation of our wood flooring and as before it turned out beautifully. I cannot say enough about how pleased we are about the completed floors and if we had more floors to be done they would be done without hesitation by Mr. Hank and his fantastic, attention-to-detail crew. They are all perfectionists and take pride in the work that they do.

Excellent quality, price, installation and good service. A++ business…read more I paid $4300 for 1,404 sq ft. of one of the best carpets he carries. I am very happy with my results. Hank was great to work with. Not a pushy salesperson and (most importantly) delivered! His install crew, led by Eduardo, are real pros and super clean. They worked 11a to 9p! I have white walls that stain just by breathing heavily on them. Eduardo's crew did all that work and left only one small smudge. He offered to touch up, but I declined. I expected worse. If you are in Spring, Magnolia, etc, I def. recommend giving Hank a call before you purchase. We were about to pay 20% more. The only minus is Hank never inspected the installation job. But that's fine by me. It's been 4 weeks and carpet still looks new.

Joe was extremely helpful with helping my husband and I refinish our floors. As first time home…read moreowners we had little to no knowledge of what we wanted to do to our old oak floors, but we knew that we wanted to give them a fresh new look. Our floors were in a pretty terrible condition, but Joe and his team did an amazing job at making them look brand new and they look better than we could have ever imagined. He made sure to keep us updated throughout the whole process and answer any questions we had. I would highly recommend Joe and his team as they were quick, affordable, and reliable.

Order: Remove existing Bamboo floors on second floor and stairs. Inspect the floors and area of…read morewater damage.; make necessary repairs. Install new hardwood floors, conduct final inspection. Estimate Total: $7,814.16. (May 2018) Job was Completed the first week of December 2018. Final Cost: Stairs: $2,369 (16 Stairs) Labor: $3,136.50 (597 Square feet) $3,536.84 (Wood) Total: $9,042.34 Note: Joe said the cost of the wood went up because of the Tariffs and trade wars. This caused the wood price to go up and my final price to increase. This also includes the additional hidden cost for leveling (I will discuss this in further detail below) Joe (Owner): Very nice and completed a fast quote in a timely manner. Does not perform an on-site post job inspection. Very hard to get a hold of to fix an issue. Will not fix an issue if it will cost him more money. Contract (estimate): Very detailed, I highly recommend you read every section and have a clear understanding of the contact before he performs work. One of the hidden contract fees are leveling, Joe gave me a very not good answer as to why this is not included in the initial estimate. I was charged an additional $540 for 6 square feet of concrete in various locations. I would have been ok with the charge, he could have at least had an estimated cost. As his contracts say estimate at the top. I take the blame for not accounting for this cost, I did not think I would have to pay an extra $500. I did not take off for this in my final three-star rating. Communication: Very poor, I had issues after the job, and he would not answer the phone. I would call for a few days before I received a response. He will respond rapidly if you offer him a new job. Then he would recommend fixing the issue with the new job. None of the workers speak English very well or at all, I don't have a problem with this issue. I did have a problem when they did not re-install the stand on my cabinets. They did not understand the issue and I still have a stand not install on my cabinet. Cleanliness: The workers left wood dust daily and left a shirt and wood pieces. The workers retrieved the shirt three days after I let Joe know. Joe apologized. Workers: The workers changed twice in during the job, I would have liked to have the same workers every-day. Or at least one familiar face. Craftsmanship: I had a squeak in my floor during installation, I alerted the guys as the installed the floors. They ignored me (communication issue), once completed I alerted Joe and he had them come out two weeks later and use all of my extra wood to fix the issue. The squeak is still in my floors.

Chic Floors redid my floors in my home in 2024. They were easy to work with, helped me make a good…read moredecision, did a great job on the installation, and everything still looks fabulous 2. 25 years later. I'd work with them again and I would recommend them to anyone. They were patient with me in explaining things as I don't have knowledge and expertise in this area. I was in there during a weekday when it was quiet and they could help me evaluate the pros and cons of different choices. They came to my house on the same day to take measurements so that they could get an estimate prepared very quickly.

The process for getting our old carpets removed and new flooring installed was fantastic. This is a…read moreone stop shop. They are local so they care over the long term(Unlike the national brand guys). I truly appreciated Ihab and his frank advise and recommendations in picking our flooring. The crew showed up on schedule and we able to strip out the old, level and install 4 rooms in the space of about 7 hours. Sergio is on top of it and ensure a great result. Also, Chic is less expensive than the other guys I talked to where I had to go and find my own flooring (they would pick it up), charge me for the disposal of the old and the follow-up guarantee, warranty was highly supect. Chic has a customer for life.

Locksmith arrived quickly, provided clear options with cost, completed the work promptly and…read moreeffectively. All in all an excellent experience.

Everyone loves the tile floor that Mike and his group installed…read more They completed the work in a timely fashion so as not to hold up our home renovation. Fair price and good work.

Great work and service! Love the new tile flooring that looks like hardwood. Professional and…read moredetailed on all interactions.

Pat (of Marshburn's) was recommended to me years ago. I'd always said if I was at the point where…read moreI was going to replace flooring at a specific property, I'd give them a shout. 1. Better selection than at the other, bigger, chain stores 2. Better pricing than at the other, bigger, chain stores 3. Pat's measurements were spot on - and the chain store wanted me to buy 300 sq ft more of flooring (which wasn't needed) 4. Quick quote and quicker installation Our install crew was great - very friendly, listened when I wanted something changed, and were on-time, clean, and spoke English. I HIGHLY recommend!

Lorenzo and his crew came to clean my limestone floors. My floors are white and were needing a good…read moreclean. Limestone is a porous stone more delicate then marble. He was very knowledgeable and didn't over promise results. He was pretty firm on what he believed the outcome would be. We agreed he would clean and do a light hone vs a polish and then seal. My floors went from a off white to almost a bright white. It changed the whole look. The floors kept the matte look with a slight shine. The floors looks new again. I will repeat yearly with a good cleaning and seal. After completion he recommended proper maintenance and solutions to use for cleaning. His crew was great. Consider them on your next cleaning. Price is the cost of good work. You can't cheap out when dealing with stone. I think the price was fair for market. Really more pleased with the results I wanted.

I had my terrazzo floors supposedly diamond sanded to the tune of more than $3,000.00. The results…read morewere nothing like the results depicted in "before and after" photos here or on Facebook. My floors were clean , but they still looked pretty much the same as before. I was disappointed, but didn't make a fuss. However, in the 3-4 weeks since Total Finish treated my floors, large numbers of deep holes have been appearing in my floor, as if it is disintegrating. This morning so many new holes appeared that I called Lorenzo in a panic. He came by this evening and before even getting from the front door to the living room (while still in entryway) declared that the damage had already been there (even before seeing all of the damage). He then implied that I was lying. I immediately called the realtor and former homeowner IN FRONT of Lorenzo. When the former owner confirmed that the floors were not damaged at the time of sale, Lorenzo again insinuated that I was lying, implying that I wasn't actually talking to the former owner. I then texted several other witnesses who also confirmed the previous condition of my floors, yet Lorenzo refused to even consider that they might have caused the damage. The fact that he appeared to abdicate all responsibility before even seeing the extent of the damage, as well as calling me a liar, was disappointing. This is not the way a decent, honorable, honest, and ethical company does business. I am a nurse and work hard for my money. I don't have $3500 to flush down the drain and then pay even more to fix the damage this company caused. I feel cheated, scammed, insulted, and lied to. He then sent me a partial video in which the guys who actually worked on the floors appear to complain about not being tipped (as I had to go to medical appointment and they were not finished)? I would never hire this company to work on terrazzo floors, and I intend to pursue every avenue of lawful remedy available to me, including but not limited to taking them to court. They claim to offer a guarantee but then appear to attempt to wriggle their way out by falsely claiming any damage was pre-existing. This is not the way our fathers did business. Regardless, the damage present now (with new holes appearing daily) is NOT present in the video they themselves took. Something is seriously wrong with my floors, and these damages and ongoing issues were not present before Total Finish worked on my floors.added photos hope they upload.

We HIGHLY recommend Luis Landin to install wood floors. We were absolutely so impressed with his…read moreattention to detail and his perfectionist attitude as he installed our wood floors. We marvel at the outcome!!!!!!

From start to finish, this company was fabulous to work with. When they came for my initial…read moreconsultation, they were extremely thorough and explained the entire process. They went above and beyond during demolition and installation and even did extra work to make the baseboards seamlessly blend with the rest of the home. I would 1000% recommend their services and plan to use them again if I ever need flooring.

Excellent work remodeling our Master Bathroom! From demo to final install, the crews were on time…read moreand very professional. Their craftsmanship is impressive and we're enjoying the result. Any issues were small and dealt with immediately. I will definitely use them on any future projects.

I had an excellent experience with Modern Design and Remodeling from start to finish. They were…read moreextremely prompt and professional, and no project felt too small or too large. Leslie came to my home for a consultation and truly helped bring my vision to life. Their modern showroom is beautiful and inspiring. The project manager was very responsive and always quick to communicate. The workers were clean, respectful, and took great care to protect all surrounding areas of my home during the work. I felt their pricing was very fair, and the quality of the work exceeded my expectations--beautiful, precise, and completed efficiently. I truly felt like I was their only customer throughout the entire process. I will absolutely be using Modern Design and Remodeling for future projects in my home. If you're on the fence about starting a project, you can't go wrong contacting Leslie to help turn your vision into a reality. Thank you for my beautiful new fireplace!