These guys fixed my ancient system and did a few upgrades (thermostat and connection to my smart…read morehome monitoring system) at a much lower price than I expected. The diagnosis was fast and professional, plus they showed up when scheduled, right on time, which is rare lately. They were recommended by a friend who used them for a full new system install. (Who knew condensation can form inside a thermostat if the wall is not insulated and the wire penetration is not sealed? I didn't - but they did)

This company is extremely thorough and hard working, yet is very reasonable in rates. The…read moretechnician was kind and respectful of my home. I will definitely have them back wherever I live in Austin.

Tim and his team are great! I asked to take on a strange case: I needed an assessment after a…read morevandalism case, where my AC pipes were stolen and broken off. Some folks took the copper pipes from my HVAC system. I got a very detailed report with images, Tim takes time to explain the otherwise complicated terms in a simple way. Also reasonable pricing, and overall a very reliable service. Recommend.

Ryan H showed up after calling their office to have someone come out to check out our hvac that was…read moreacting strange. Going on then off. We have 2 units in a newer build home (going on 2yrs). A live voice answered the phone, got us someone to come out during the week within 1hr. We live about 35min west of Austin in the hill country. Its mid June so we all know how hot central TX gets and how much we rely on ac to keep us safe during the summers. Ryan H was very professional, friendly, trustworthy and found the issue within the first 10min. Clogging hvac drain. He went into our attic, did his hvac magic.. got the system working again, told us how to maintain it and cleaned up as we worked. He was very respectful of our home. They have now been added to our must call group of house support in my cell phone. We are also happy to suggest them to any of our neighbors who need hvac services. Super fair prices, honest work, professional and just did an overall outstanding job.

Best customer service ever. On a Monday, a repairman (Juan Jimenez) came out to check my central…read moreair conditioning and informed me that the whole system needed to be replaced. He followed up with what my home warranty would pay for and the company sent me e-mails with replacement estimates. I had no A/C in temps over 90 degrees, just an oscillating fan. On Tuesday, two of the employees, Juan Jimenez & Cody Bagby, brought a portable A/C unit to my condo and set it up for me to use at no charge until they replaced the system. They were more than polite and courteous to me while setting it up and looked at the old system and gave me an update. The office called me later to confirm the day they would come and replace my old system. On the day of the appointment, I was called an hour prior to them coming to my condo and they were right on time. Juan and Cody went to work taking out the old system & replaced it with a new one, giving me updates as they went. What could have been a horrible time without an A/c, turned out to be a much better one thanks to these guys going above and beyond to make sure I was taken care of. I will use them in the future and recommend Precision Mechanical to anyone that needs an A/c, heating repair....

Precision Mechanical has the best customer service! I was directed to the company through our home…read morewarranty, AHS when our AC went out. Ami, the office manager was a pleasure to work with in regard to scheduling. She made scheduling easy and went out of her way to find times to accommodate my husband and I's hectic work schedule. Juan, the technician sent to our home was great as well. He was thorough, and explained our needs clearly. He was out to our house multiple times until it was time to replace the unit. Cody helped negotiate price with our home warranty. He worked with us on price and delivered a product and service that is well beyond my expectation. Everyone was trustworthy, efficient, and dependable. I would highly recommend this company for your next AC or heating repair.

Highly Recommended!!! Very few genuine guys in the HVAC world…read more Didn't try to sell anything and also offered to come and do a check up in few days...

I had my Trane system go down last night. I've called a few AC companies not to be named but the…read moreguys that came were not qualified to debug a Trane control panel. This morning I called and in two hours Bogh showed up at my door step. Professional equipment and appearance. He was seasoned in AC systems including Trane. He had us up and running by eliminating one internal stage one compressor and changing the system to run on the stage two compressor. He knew how to electrically bypass some things to get the equipment functioning. Most companies would have said you need a new compressor. This company is world class quality

After a rough start to my hvac leak, Totally Cool came through with flying colors, spending time to…read morediagnose the issue, fix it and checked back to make sure it was working correctly. I appreciate Anthony's time and care and the sincere apology for the rough start.

I really wanted to give this business a higher rating because my initial experience with Anthony…read morewas fantastic. He provided a thorough inspection and great feedback as we looked to upgrade our AC and centralize our system. Unfortunately, that's where the service ended. Despite following up multiple times since the summer, I never received a quote or a return call. To make matters worse, the office staff was incredibly unprofessional; the woman I spoke with was short, dismissive, and lacked basic customer service skills. Do yourself a favor--there are many other companies in Austin that are more responsive and work directly with Austin Energy (CoA) for incentives. For a comprehensive list, check the Austin Energy website, but here are the companies currently listed as participating in home energy savings: 1st Choice Energy Abacus Plumbing, Air Conditioning & Electrical AC&A INC dba American Conservation & Air Airco Mechanical, LTD Attic Insulation & Energy Savers LLC Castillo's Service Conservation Services Exalted Solutions LLC Green Collar Operations Intelligent Air Services McCullough Heating and Air Conditioning Quality Living Services Stan's Heating & AC The Solution Finders AC & Heating LLC We ultimately went with Service Wizard for our new install and highly recommend them. They were prompt, efficient, and cost-competitive. I still recommend getting at least 3 quotes to ensure a fair price, but save yourself the time and skip this company.

I am very happy for the AC service I received from Tylan and his helper Jared. The PVC pipe had…read moreseparated from the coupling on the AC drain line. Tylan wasted no time getting it reconnected securely and he made sure the seal was tight. They tested the drain line by pouring water down it, and Tylan confirmed there were no leaks. Tylan was professional and genuinely cared about the quality of the work. I highly recommend Kindred Services and Tylan for all your HVAC service needs!

Thorough job, good communication, fair pricing. I've used Kindred services twice now and I'll…read morecontinue to call them for my commercial and residential HVAC work.

I have re-written this several times because it is not near good enough for the great service I…read morereceived from Matt and his team at Pure Aire HVAC. Not only great service, but also a great price. I originally was going with another company that I canceled the day they came to install a new system. I won't go into details about how bad they were because this isn't about that company. I was given Matt's number and I'm so happy I was. I was given two options and a very clear estimate. I went with Pure Aire and I'm so glad I did. The crew showed up on time and got to work. The crew was courteous, friendly and kept me informed. Matt, the owner was wonderful. He came out quickly and we were able to move forward. I can highly recommend this company. You will not regret it. Thank you Matt and the rest of your crew!

I'm very disappointed with the lack of communication from Pure Aire HVAC. I reached out multiple…read moretimes by phone regarding my service needs, and despite leaving messages, I never received a return call. Reliable communication is a basic expectation when dealing with an HVAC company, especially when customers may be dealing with time-sensitive issues. Unfortunately, my experience showed a complete lack of follow-up. Based on this experience, I would hesitate to recommend Pure Aire HVAC to anyone who values responsiveness and professionalism.

I had lots of questions and requirements and they worked with me respectfully on all of them. The…read morefirst variable speed HVAC system they installed was so great we decided to pre-emt the failure of our second system and replace it with a variable speed system. Very happy.

Incredible service!…read more We've been having our system checked twice a year by these professionals. So when the coils in the attic leaked all the coolant it was a no brainer who to call! You won't see tv ads for these guys because they believe your satisfaction is the best advertising. They certainly gave us satisfaction! Rapid service at very reasonable prices along with very approachable staff! I'd give them 10 stars if I could!