I have been dealing with Marathon Coach for over the past 5 years. To this day I am blown away by…read moretheir superb customer service and superior work. There is nothing that they cannot fix, customize, repair or paint. Their quality and workmanship is truly second to known. It is very apparent that Marathon Coach is a company with great passion and integrity for what they do, which is offer superior unmatched quality work, customer service and customer satisfaction. If you can dream it Marathon can build it and maintain it. From your first visit to Marathon Coach you will experience true world class customer service. You may come in as a customer but you will leave as a part of the Marathon Family. There are so many quality employees at Marathon Coach but if you truly want THE BEST of the BEST, for a true Marathon experience see Chris Welch the Service Director. Sept 2016: I have been a loyal Marathon Coach service department customer for 6 years now. I have been blessed to have had two prior Marathon Coach's that I have purchased via private party. We recently decided to buy a new / preowned bus from Marathon Coach sales department. The overall sales experience was a great one. There where a few things we wanted changed, a few upgrades and a few things that need fixed and repaired. Marathon Coach literally made our new /preowned bus look flawless and in brand new condition when we took delivery. They also made sure that it was in perfect mechanical condition and fully serviced as well. Since taking delivery we did experience a few small issues that Marathon immediately took care of under warranty. I would never buy a bus from anyone else other than Marathon Coach. You can definitely buy with confidence knowing Marathon Coach stands behind their bus's. They will make sure you have a true Marathon Experience. Feb 2017: Another great service experience at Marathon Coach. They continue to keep raising the bar higher than even I can believe. Whether you have a Prevost or a Class A motorhome know one does it better than Marathon Coach. Nov 2017: I have always been able to share my incredible service experiences with Marathon Coach over the years. Today I am able to share my recent experience with the Sales Department. I would like to thank Rick Mount and Steve Irvin for a incredible deal and exceptional customer service that has exceeded my highest expectations. Whether you are shopping for a new or preowned bus Rick Mount can make your dream become a reality. Feb 2018: What can I say but another great service experience at Marathon Coach. A special thanks to Chris Welch and his entire service staff for a top notch service experience. Have a Blessed Day

We purchased our first Marathon Coach (an H3-40) in 2000. We used that coach 14 years and we took…read moreit "in harms way". When we sold that coach, it was better than when we originally purchased it. The Marathon Service department made maintaining our coach easy. The coach was kept working extremely well. And they were timely. We got service when we needed service. On the road with a problem? They will overnight the parts you need. Or help find a service shop near you. The person buying our 20 year old coach got a bargain. It worked perfectly when we sold it. And it still looked like new (They do paint touch ups also.) We sold it because the new coach they offered had compelling new features. Marathon Coach fully deserves their 5 star service rating.

There are not enough superlatives to express our gratitude to all of the fine people at Oregon…read moreMotorcoach Center! Under the ownership and direction of Matt and Elaina Carr, this facility is a customer's dream! We recently purchased a 2000 County Coach Magna. She is a bit long in the tooth, but our dream coach none the less. We embarked on our maiden/shakedown journey on July 15th. To our dismay our aged Dometic refrigerator took her last gasp outside of San Antonio, Tx, on our 3rd day of our 9 week trip! I made an appointment for service with Oregon Motorcoach Center for August 22nd, knowing that that was soonest we'd be able to get there. I then tried to locate a suitable replacement for the refrigerator and decided that we'd also replace the microwave, which worked perfectly but was losing bits and pieces with every mile traveled. After many attempts to locate units that would be available for delivery on our arrival date, I settled on an independent appliance dealer in Eugene called Kelly's Appliances (wonderful place!; product knowledge, and delivered as promised to Oregon Motorcoach as promised on Aug.21st. Thank you Kory!) But I digress...anyway, during the next 5 weeks of travel a multitude of issues arose, none critical, but all in need of attention upon our arrival. The issues in order of occurance were: 1. Coolant leak requiring that we add 1/2 gallon of same every morning or 350 miles. 2. Dash A/C blower motors (2) seized on our way out of Texas so no dash air. 3. Installation of motor and drive shaft for the passenger seat foot rest. My feet were dangling for 5 weeks. 4. Installation of a backup camera as well as a functional GPS navigation system. 5. Instalation of a digital antenna for both of the smart TVs 6. Replace all of the rear sockets for the tail lights - only one on each side worked. 7. Installation of a new black water gate - found to be functional without replacement. 8. Replacement of both of the plumbing fixtures in the kitchen and bathroom vanity. 9. Replacement of stove cover (broken by the dealer prior to our taking posession) with a beautiful bamboo cutting board - much more functional and much less fragile. 10. Replacement of the toilet seat, so we didn't slide off! 11. And finally, as of this morning, just prior to our departure, the handle on the electric toilet refused to work. All that being said, I simply must thank each person who worked so tirelessly to get us back on the road - in order of contact - Brenda, the lovely lady, who helped make the appointment and facilitated the delivery of the appliances; Arlene, our dear friend from the Country Coach days, an ever smiling face who welcomed us with open arms; Jim Cooley, Master schedular/forman/and all around miricle worker; Glenn, the wizard who installed the refrigerator, toilet seat and handle as if they had been original equipment; David, who gave us the news that our radiator was fine and that the issue was the coolant pump and nothing more as well as the dash a/c only needed replacement motors - the rest was fine; Bart, who faught the good fight with our plumbing and WON; John, who installed the the GPS and backup camera, enabling us to see where we had been and get where we are going; Jim, who fixed the booboo, and finally thank you too, to the gentleman who made the cutting board in a day. We are forever grateful for your professionalism, your kindness, your care, and infinite patience with customers like us who are forever finding "just one more thing". THANK YOU! See you next year. Hilton and Suzanne Smack

Impeccable service! They made me feel so comfortable while I waited for my rig to be worked on…read more They kept me informed without me even having to ask. They accommodated my extra requests and let me park behind their gates and made me feel so safe at night. I also love how they wanted to take every precaution to keep me safe in my rig and not overlook anything! Aside from great service, they are the kindest people ever and made me feel like family! Thank you so much for everything! Truly so happy with my rig now!!!

RV sales of Oregon is now Royal Coach Sales. Great people. Easy to work with…read more ---------------------------------------

Our Monaco Dynasty Motorhome was sold by Gary, on consignment, without notification or payment…read moreexceeding 30 days. We contacted him every week after we found that it had sold & got poor excuses why he did not have the money for us. After several weeks of this and many times of not getting a call back, I contacted the Eugene Police, they suggested filing a complaint with the Oregon DMV. I ended up talking with an Oregon DMV Investigator who, after hearing my complaint, said she would call RV Sales of Oregon and get back to me. WOOOW, 20 minutes later she called me back and said we would have our money next week AND WE DID !!!

We just purchase our Intech Chase last weekend. RV Outpost was around 500 miles from home but was…read moreabsolutely worth the journey. Veronica and Eric took wonderful care of us. They were able to save us over $2,000 compared to our closest dealer in Tracy Ca. They are both really good people and it was a pleasure meeting and doing business with them. When we went to hook up the trailer we realized that we were missing the electrical hookup on our Sprinter Van. It was already 1:30pm on Saturday. We were afraid we were going to have to leave and come back again. But George the technician saved us by wiring a temporary setup that got everything working. He was amazing. My family and I highly recommend RV Outpost. They will take good care of you. Thank you again Veronica, Eric , Nic and George.

Poor follow up. Asked for minor maintenance on my Luna, kept asking. Nothing complicated just…read morerequested a quote and provided pictures. Owner responded that they've just been too busy. We're all busy lady. Your job that you chose to do happens to be in service and in this case you fail. A customer shouldn't be following up with you, it's the other way around. Taking it to Guaranty Rv. Got right back to me.

My wife and I bought a used fifth wheel from Dan and Hunter on 9/11/26. We have bought several RV's…read moreover the years. Our experience at Royal Coach was great from beginning to end. Everyone we spoke to during the sale and delivery was very nice and professional. I would highly recommend using these folks for your RV purchase. They answered all our questions quickly and fulfilled all promises made in regards to work done to the RV. I can't say enough good things about our experience. Thanks to the owner Dan and his son Hunter!

We had an incredible experience purchasing our motorhome from Royal Coach Sales…read more Dan treated us like family from the very beginning. There was never any pressure, and he followed through on everything he said he was going to do while making sure everything was right before we took delivery. Chris made the financing process easy and communicated with us every step of the way. Hunter, the technician, was patient and professional, answered all of our questions, and made us feel like no question was a dumb question while showing us the ropes of our new RV. We're so glad we chose to buy from Royal Coach Sales! Dan went above and beyond the level of service that we would have ever expected! What a refreshing experience to be treated like a valued customer. We highly recommend!!

Very happy with the rack install for my kayaks. I live outside the area, set up everything via…read moreemail and a phone call. Had in me in and out the door within a hour. Thank you Oregon paddle sports

Very friendly and welcoming business. This is a good thing as there's a dearth of paddling shops…read morein the mid- and south Willamette Valley. The people on staff are actually paddlers and/or rowers, so they understand what it's all about. Their small retail location is generally well-stocked, and if there's something they don't have, they'll get it. Returns are painless and easy. Fair prices, and they do custom work if you want something special built for you. Do I miss Oregon River Sports? Well, yeah, kind of. It probably took them closing shop for Oregon Paddle Sports to be able to open a retail shop. The only complaint is their online catalog is really difficult to use, and has no prices. But they're not a mail order shop; they are a retail store! Thanks for being around for us!

Always had good service from Carrier. Known them for years and they will work on older units.read more

Tom and Theresa are one of the last honest folks in the industry. A few years back, both my…read morebatteries were stolen off my trailer and I couldn't figure out how to hook both new batteries up. I took it to Carrier and Tom helped me hook it all up. Tom didn't charge me for the service and gave me some pointers how to secure my new batteries. Their kindness showed me that he and his wife were really good people and cared about simple folks in their community. I have told so many folks about Carrier RV and you can bet they will get all of my business.

We bought our used 5th wheel from Kasey. He was great and held it onsite with no charges for…read more2-months until our site was ready for it. He's very helpful with answering questions and even promptly sent someone out for a false alarm situation and didn't even charge us. Would definitely buy again from him.