This dealership is very sincere and genuinely nice ! They kept it real with the price and the car…read moreis a wonder to drive . No pushy sales pitch just excellent customer service I was in and out in an hour ! I bought a Lincoln and I would recommend this place to everyone looking for a no gimmick kind of place !

Danny was a pleasure to do business with. Straight to the point without any hassle. No surprise…read morefees! I would recommend anyone to do business with Forest City Motor Company.

I cannot begin to tell you how amazing my experience was! I went in with a specific car and price…read morein mind. I was expecting to have to fight to get what I wanted. I did not leave with what I intended... I actually got the car of my dreams because of Andre and the staff there. I was going for a used Crosstrek and I walked away with a used Outback. Now I know that might seem unimpressive but let me tell you... The Crosstrek had nice features it was the mood model which is called the Premium package and it ended up being a little out of my range. Do Andre asked me how I felt about the Outbacks. I absolutely love them but they are usually way more expensive. That being said, the Crosstrek was a 2019 Premium and it really made no sense to go with it because the new version was only like $2-3k higher and the 2019 had around 20-30k miles. I can't remember the exact. I purchased a 2017 Outback Limited edition with only 7800 miles on it. It is fully loaded with all the bells and whistles... Leather, he's heated front AND back seats, navigation, and do much more for the same money. Yes I know that it's 2 years older but it had cloth, no navigation, no moon roof, and was basically missing the wow features. Limited to no warranty... I didn't care for the colors I had to choose from. They got the Outback certified so I have 3 years or 36k miles bumper to bumper which includes key fob replacement and programming, electrical and so on. If you are on the market for a car, YOU HAVE TO TRY THEM OUT!!!

DO NOT TAKE YOUR CAR HERE! We trusted Napleton to work on our Escalade as a certified Cadillac…read moremechanic dealership and that was a mistake. Our truck left running worse than it was when we took it in and they have no interest in making it right after contacting them. They made their $220/hr labor through warranty and out of our pocket and suggested we check and change the spark plugs and wires. They didn't check them, only suggested. They didn't fix the problem, only made it worse. I understand paying for quality work and willing to, but also expect the problem to be corrected. Don't waste your time, money, or energy dealing with Napleton. Update: Buttia Brothers diagnosed the problem accurately and fixed it. Seals and gaskets needed to be replaced, which is something that a certified technician should have been able to diagnose and correct. Napleton is not contacting me to take any accountability for their lack of knowledge in diagnosing, after several attempts to contact them.

This review is wayyy overdue, but I had to share how great my purchase experience was with Charlie…read more I bought my 2022 Audi Q8 in Dec 2021 and now almost 2 years later everything has been awesome with the car. The financing was fantastic and easy and Charlie was super helpful on everything I needed with the car. Additionally, he was able to help my wife out with some information she needed for her Audi which was unrelated to this purchase. I'll definitely be coming back to him and Napleton Auto Werks when I'm ready for an upgrade. Everything was awesome and I couldn't have asked for a smoother purchasing process!

do not buy or get vehicle repaired here! these lazy pathetic mfs had my vehicle for 2 months for a…read morecontrol module! then refuse to release vehicle until deductible paid for the loaner that was in an accident! mind you I have full coverage and bill was paid for personal car! they have no legal authority to withhold my personal vehicle over deductible which I'm sure was just billed since accident just happened! so I have no car I pay a note on because they refused to release it. also like a bully making me pay deductible right now after having my personal car for over 2 months! like they kept stringing me along to see what insurance company would say! anywho I'm filing a lawsuit against these people because nowhere in loaner agreement does it state my personal vehicle can be held hostage until deductible is paid! these people are crooks with suits just doing illegal things to customers! this place along with the one in calumet city should be shut down or change management!

Our second time getting a car. We won't go anywhere else. Price are good. They work with you to…read moregive you the best.

My husband and I went to Windsor Auto Sales in November. I am late in writing this with the…read moreholidays and all. Dave Juhre was very helpful and Jose Gonzales worked very hard at getting our financing. Which I know was not easy. We didn't get the exact payment that we wanted but that's more on us and not them. Jose worked very hard for us. We are very happy with our vehicle and the service from Windsor Auto Sales. I would definitely recommend them to anyone. We will come back again.

Great Honest and Trustworthy place to buy any vehicle. Stands behind his Cars.read more

Service is quick and dependable! Would recommend! Service agents are professional and communicate…read morewell! The seating area is nice with a good selection of complimentary drinks and snacks. Had 3 services scheduled and in and out in 2hrs.

Went in to buy a truck. Ready to purchase. Service manager said they didn't do the oil change…read more There was an issue with a tire so it needs 3 other new ones and it recently had a leak that was fixed and needs a fuel filter. Told the used sales manager we'd take it for the price it's listed out the door. He looked at us and said "if you can't afford it you can just leave". His name is Rob Drake. That is the most prejudice comment I've ever heard. DO NOT BUY A USED VEHICLE HERE. Our salesman Stephen was kind though and even apologized afterwards.

I JUST bought my new Defender from here tonight (10/8). This was the ONLY dealership out of 10…read moredealerships in Illinois that didn't jerk u around with pricing, low ball your trade in or flat out lie to you just to get u to come in!! I HIGHLY recommend these guys in being the ONLY Land Rover dealer in Illinois that seriously didn't waste my time and made the buying process super easy! Thank you. HIGHLY Recommend!

Great people who really care and offer nice vehicles in great condition! Thank you Roland!!read more

I want to make a long story short. My daughter car was stolen and I told her let's go see Pat at…read more World Class Motors. When she was ready to purchase another car, she told me world-class motors didn't have what she wanted. I've purchased two cars from world class and I know the owner well I first met him as a customer, purchasing a car for my daughter when she was a teenager and then when I was ready for a car, he went and found the car that I wanted. World Class Motors is the kind of place you want to do business with. My daughter decided to go elsewhere and that was a word I can't say kind of show. There were a lot of things that happened there that didn't sit easy with me , so I called Pat. Mind you I didn't purchase a car from him, but he was kind enough to look at the loan and things that this dealership added unnecessarily. He educated me about dealership markups that were on the bill of sale. He also gave me great advice to make a bad situation somewhat better and I don't know how many dealerships would actually do that for you. If you are looking to purchase a car I highly, and I do mean highly recommend that you go to World Class Motors they have an extremely high standard when it comes to customer service. And I could just be biased because I consider the owner Pat, my friend. He treats everybody with respect and transparency. You can't go wrong with his business.

Had an amazing experience purchasing my vehicle with Bill at Lexus of Rockford. My engine went out…read morein my vehicle and I needed a new vehicle immediately. Bill made the entire process seamless and enjoyable. I could not recommend enough!

I bought a used Lexus and couldn't figure out the navigation with my phone/Android. So Steve the…read moretech expert and also sales person, helped me out. He was very kind and didn't act like I was a pain in the..... He gave me many tips and hints. Sadly the navigation won't work with my phone. Frustrating but oh well. But I wouldn't hesitate to purchase a vehicle from this company and Steve Anderson.