Had my car break down at Sonic today and they were there to tow it in an hour- super affordable and the guy was super sweet about my kids wanting to watch him work and even let them help with the levers where it was safe! They made a really hard situation for us into the best part of my kids day and that is exactly the reminder we needed that we would get through at and things will be okay! read more

Great experience with this place. Would take my vehicle to him when I need anything in the future

Really disappointed after they quoted me 1306.00 to change my alternator and belt . I had been calling around to see what parts cost one call was to my dealership they quoted me 611 for my my alternator so I called O'Reillys to see what a aftermarket would be and they 240. asked Kelly' while he was explaining why it was so expensive that the part he quoted me was 608 and I said that a OEM Correct? He said no aftermarket rebuild . I said but The OEM for my car at the dealership is 611 at that point he get very short and rude I called other shops to get quoted one shop wanted 743.00 while the other was 660 00 . I'd be very careful using Kelly's auto do you homework' ladies they are dishonest and rude. I only give them a 1 cause I have too Update after Firestone fixed my car I DID NIT NEED A BELT! Hope these guys go out of business !! read more

Extremely rude, called about a window motor was cussed at and given attitude for calling at 4:30 am I work night shift and sleep during the day this place is open 24 hours so it was one of the only places I could call, I'm not one to complain but I was very nice about it and just asked "hey are yall able to change out a window motor and if so how much would it cost?" And was greeted with "what the F*** this couldn't wait? Do you realize it's 4:30 in the morning?" Was extremely unprofessional and rude. read more

Very friendly and did what he said he would do and when he said he would do it. Job well done.

I had my son's car towed because it overheated. I was charged $325 for Terry's Garage to say there was nothing wrong with the car other than he added 2.5 liters of antifReese. Needless to say, I left feeling screwed because obviously there was a reason there was no antifreeze!!! Today, his car lost all its antifreeze again!!!!!! I called them, and they said they did everything they knew to do!! Really??? Go somewhere else!!!!!!!! Now I'm out $325 and the car is still broken with the EXACT same problem!!! read more

Terry's Auto Service And Towing - Antifreeze pouring into the street from my son's fixed car!!!!!!!! - Towing Near Me - Springfield, Missouri

I broke down in front of a McDonald's. Terry's towing showed up in about 30 minutes and helped figure out what was wrong and made sure I made it to my local shop safely, before I McMealed myself to death. They are friendly and very reliable. If I break down again I'll be requesting them. read more

Fast service and resolved the issue quickly! Was able to walk me thru the issue and the solution

Terry and his teammates were great to have. We got in a accident comming from Branson and the police called them for towing. They went above and beyond. Thank again! read more

I called terry's auto service when I had a flat tire and had to pull into a parking lot and stop. I called Terry's and they were at my location within 10 minutes. They sent Jason to change my flat tire. He was quick, efficient and friendly! I would recommend Terry's auto service for your next roadside emergency. read more

I had traveled from Arizona to Springfield MO to visit family. During my travels I had rear brake problems on my 1999 Winnebago motorhome. I called several places and was finally referred to Terry's. They repaired my motorhome on the same day I brought it in and for less than I thought I would have to spend. Their shop is clean and professional. I would not hesitate to take any vehicle to them for repair and would refer any of my family or friends to them. When you find a competent and honest repair shop, they are invaluable. read more

My family has been a customer of Terry's for the last 14+ years. NEVER a complaint or concern with any service they have done. Knowledgeable and Capable of any requests I have had, and trust me - on towing & assistance- I have put some hard to deal with jobs in their path! When I need a wrecker within 150 miles of Springfield ( my traveling zone ) Terry's IS our ONE & ONLY ! read more

After getting into a car accident, Terry was at my location in less than 20 minutes. Towing was smooth.

Terry's was great! Jason (Truck 10) met me and was quick, efficient, and EXTREMELY professional and accommodating. Would give 10 Stars! Ask for Jason if you can! read more

Awesome guys. We're 3 hours from home and had a dead battery in Springfield. They got to us right away. Very professional outfit. We definitely recommend. read more

These guys are absolutely awesome. I called them this morning for a flat tire. They came right out and had my flat fixed in mimutes. Everyone was polite and completely professional--I've got them saved in my phone from now on. I totally recommend them! read more

While driving my truck from WI to TX I had an engine issue that needed that needed a quick fix. Being from out of town and on a schedule Terry's mechanics were quick and efficient. It was just a small fix, tightening down a pipe, so they weren't going to charge me anything. I gave them some cash anyway and was on my way in about 10 minutes! Thanks guys, you're awesome! read more

Do not hesitate to do business with Terry's Auto Service! It is an understatement to say Terry went above and beyond to help my daughter when her car window was busted and she was out of State. I will recommend them to everyone I know in the area and anytime I need service, he will be the first I call. Thank you Terry and your staff! Customer Service is A-One! read more

Very nice guys to help me at 6pm on Sunday to pull out a wracked car on the roadside a couple of miles east of 65! They reacted so quickly and finished the job including finding the car within an hour. Great job done! However, they never told you the cost until you came to pick up the car for $880!!!! It's always very basic and honest to let the custom know the cost before providing their service, so the custom can make a choice. This is totally not acceptable. He just told me that it costs a lot of money to run his business, but this is not the reason to hurt the customers so badly! read more

Great place with above and beyond customer service I broke down on a Sunday, Terry and his crew towed me in and took me to a hotel. They promptly worked on my vehicle the next day, even working past there closing time to get me back on the road. The price was reasonable, just about what I had thought. I would highly recommend bringing your vehicle here, very honest and trustworthy. If I lived here this would be my regular shop, unfortunately I live in New Mexico read more

Car wouldn't start, so need a tow home. Called Terry's, met me quickly and I was parked at MSU, in an angled parking spot. Driver Jason got it out and placed it in my driveway. The key fob wouldn't work, so couldn't take outta gear or turn wheels. Jason called Mercedes and did it safe and properly. Jason was very knowledgable, took care towing the vehicle, and expertly dropped it in my driveway. Even though he couldn't turn the wheels! Highly recommend them read more

I had the unfortunate experience of striking a deer head-on at night, on a busy highway, in the middle of nowhere, and in a rental car. Totaled the car and the deer. Fortunately, I was able to walk away, After calling the Highway Patrol, I called the car rental company, and they dispatched Terry's for the tow back to Springfield, about 50 miles away. Terry himself showed up, in the middle of a rainstorm, and had the car and me loaded up and headed back to Springfield in about 10 minutes. Not only was he efficient and courteous, but he also called the rental agency on the way and convinced a representative to stay a little past closing time to enable me to rent a replacement vehicle. Then, with the car still in tow, he drove me to the rental lot, and I was able to transfer all of my belongings from the wreck to the replacement. I can't say enough good things about Terry and the assistance he provided. And, I got to ride in a very new, very comfortable, tow truck. Thanks, Terry. read more

I have used Terry's in the past so they were the first one I called today. The roads are icy and my daughter slid into a ditch right outside of our community. Whomever answered the phone was more interested in ordering his breakfast and making sure he got extra gravy. He had no idea when he would get to her and the price was estimated at "well over $100." The last time I used them it was $60. This place is obviously not concerned about the customer's safety and food and money are the priority. read more

This auto shop is top notch. My car had a big problem and Terry's team fixed my car in the same day. While other shops would have kept my car for a few days. Terry also worked very hard in giving me the best deal possible. He said my car would most likely cost up to $400-600 to fix but I only ended up paying $300. Terry was there to help me along the whole way and I really appreciate this shop for helping me. I would only recommend Terry's shop for all your car needs. read more