I highly recommend this transmission shop, they put a transmission in my 2011 town and country. I…read morenow have driven it for over 2000 miles, it shifts like it did when it was new. I am very happy with the service.

they will not stand behind a warranty unless they are the ones to remove the transmission, tear it…read moreapart, put it back together in another factory, ship it back, and put it back in. They also charge out the ass for a rebuild, we're talking 3500 or more

Very pleased with their services and business values. Dustin and the rest of the team displayed…read moreexcellent customer service on multiple occasions. I'd recommend this business to anyone dealing with transmission issues, you won't be disappointed.

The transmission American rebuilt completely failed at eleven months. No warranty because my…read moreService Engine Soon light stays on. I changed the parts they requested and still no warranty. They didn't show me the scan results afterwards. Someone tell me, a former ASE certified transmission mechanic why a transmission completely locked up because of their claim of a bad EGR valve. A year of training for an ultra marathon shut down due to the expenses. Thanks a lot guys. My engine runs like it should. Warranty or not. The transmission completely failed in less than a year.

After having a bad experience with another mobile mechanic a little over a year ago, my husband and…read moreI were reluctant to find someone to come to our rescue. Luckily, after some research (which didn't take long!), we were able to locate Joshua. From the very beginning, he was professional and extremely helpful ensuring we got the correct parts and saved us a little money in the process. He followed up a few times and made sure to get us in on a late night, which he did not have to do. He called ahead of time to ensure obligations were still the same, and came ready to work. He fixed our brakes and now we drive with ease. Something that I have, admitedly, put off for quite some time - he was able to do in less than an hour. I STRONGLY recommend Bums Basic Mobile for all your car needs! We will be using him in the near future!

We had a non-running Polaris Ranger that also needed an emergency brake replacement, and thankfully…read morewe found Joshua! He went above and beyond from the very beginning--helping us navigate which parts to pre-order, saving time, money and potential headaches. His communication was excellent: prompt, clear, and professional throughout the whole process. He showed up exactly when he said he would and did outstanding work. It's not easy to find someone this reliable, skilled, and easy to work with. Highly recommend Joshua if you need a mobile mechanic you can trust!

I feel like Hazelrigg's is a trustworthy shop for Springfield residents. I called a different shop…read moreabout my splash shield coming loose and that shop quoted $79 just for "diagnostics" before parts and labor. For an UNDERCARRIAGE SPLASH SHIELD. My son mentioned Hazelrigg's so I called, got an appointment scheduled and the work was done quickly and at a fair and completely normal price without trying to rob me. And my son took in his truck that had been parked, unmoved for more than 3 years and they did excellent work to get it running again at a fair price and very timely. And the desk staff is courteous, friendly and professional. The lobby is nice but bring your snacks with you as there isn't a coffee station, water bottles or vending. When I'm in Springfield if I need automotive work this is where I'm going.

I had an issue with the plastic skid plate falling off and they fixed it for me free of charge…read more.. so helpful for a college student and makes me want to recommend them to everyone!

Excellent service! Out my Jeep up and running! Honest and great at having work done when they said!read more

Honesty and fair work are not available here. You will not…read moreget a square deal. Ask around town before you come here. I wish I would have and I know better now. Hard lesson learned.

Personal experience. Took Silverado truck on 7/21/25 to have 3 very specific things fixed…read more Received text and call on 7/22/25 that 125.00 was due for diagnostic and none of the three things could be done without more diagnostic and what they would do may not fix problem. One of the three things, they could not hear noise (which was very obvious). Did not need a diagnostic of entire vehicle or ask for it, from Diagnostic, had long list of items to repair that I did not ask for. Just paid for diagnostic and left. Felt very scammed and ripped off. Would not recommend. Had previously been to Campbell Automotive with no issues but was not the case now. Very disappointed and felt cheated. First review I have written.

Normally I work on my own vehicles but at the time I was too busy and wanted the repair done…read morequickly. They had my vehicle for 5 weeks and the issue was still not resolved so I told them I needed it back. When I went to pick up the vehicle the guy behind the counter was rude and insulted me. Took the vehicle home and had it fix in a day and it ended up being an issue I had expressed to them twice I thought could be the potential problem. The owner seems like a nice enough guy and didn't charge me anything but I was still out 5 weeks of not having my vehicle. My biggest complaint is the treatment I received from the guy in the front office at the desk. He needs to learn how to speak to customers.

I was wanting a truck put back together, it was a mess. After getting the run around by a couple of…read morepeople . I was fed up and Googled Auto repair and 417 Mobile Auto Repair popped up. I called and they came out ASAP and had the truck towed to their shop. After they gather all the parts. A month later truck is on the road. The price was affordable . Being a women they didn't try to screw me over, like alot of auto shop I've at and got quotes. Thank you for being honest.

I called them out to do a fuel pump on a Chevy Malibu 2008 LTZ I bought the part his guy he sent…read moreout did not check the power or the ground which one is what the pump was not pumping remotely at all he tried to blame it on the wiring diagram when the owner came out 3 days later 3 days I paid him before the job was complete $250 and he said it's not my mechanic's fault he is a new guy doesn't know what he's doing I'm a Master mechanic and then he told me that he wanted to charge me another fee of $100 and then on top of everything he took a picture of my VIN number and told me if I don't pay him that he was going to put a lien on my vehicle he is such a sketchy owner Al his name is on top of it he got it working he was out there for 3 hours but if he sent a boy to do a man's job what do you expect why did he come and do the job himself why did his helper his employee mechanic guy whoever his name is he seemed to be legit but why did he check the power and the ground and make sure that he had it hooked up correctly that he did not it was very obvious the pump was not pumping I was down a vehicle for 4 days because of him and I was trying to save some money and he charged me $250 and I paid him ahead of time before the job was even complete shame on me I put a stop payment on it I'm still bickering with my credit card Bank and he wants to charge me another $100 for his time he is no good remotely at all I hate to see that about people when they're in business for themselves but you need to take care of the customer he sent his guy out there for 45 minutes to try to figure out what he did incorrectly and he left he said he'll come back and he was complaining about the owner his boss and it's just a shame I had to go through that and then he tried to tell me he's going to put a lien on my vehicle I called the police made a report and I'm waiting for him to do something cuz he's such a sketchy person do not repeat do not use him at all and his sight where he conducts his business over here off of division looks like a junkyard sad should not be in business for himself at all I wish that I would not have gone through this and I hope that nobody ever goes through this ever again and tries to recharge the customer for something they did incorrectly that you paid good money for I'm not exaggerating remotely all this is the exact truth and the only reason I'm doing this is because he should not be in business and he should be kinder to people and understanding and take care of his customers cuz I have other work that I need to get done and I found somebody else thank God cuz he's a legit mechanic!!.. the review wants me to leave a star and they don't have -5 that's sad

Nice folks, did fix our truck. Huge complaint is no sign at debit card machine to tell you they are…read morecharging you an extra $33 dollars because you used your debit card. Not good business there! Not sure I would return.

Love these guys. Won't go anywhere else. They are incredibly friendly, VERY reasonably priced,…read morefast, communicative, and do great work. Couldn't ask for more. They fixed my AC, replaced a battery, fixed the idler pulley, did alignment and put on new tires, plus fixed a couple other small things I needed a hand with. Fantastic group of people. 10/10 highly recommend.