My husband and I were so pleased to have Justin back to fix our antiquated Apple computers. We have…read moreused him in the past and remembered that he always provided us with top notch quality service. Today he fixed and solved all our computer issues dealing with complex configurations. Justin is punctual, trustworthy, patient and has a pleasant demeanor which makes him very easy to work with. We highly recommend Justin to be your go to expert for issues relating to your computer.

Justin sold me a great laptop at a very good price and has given me excellent software advice. If…read moreyou need help with your computer, data management or other problems, Justin will assist you quickly and professionally.

I will not be shopping at this Best Buy again. While I fully understand and respect the importance…read moreof loss prevention, being closely monitored by a police officer while shopping and having my receipt aggressively checked at the exit, when not all customers appeared to receive the same treatment, left me feeling uncomfortable and singled out rather than welcomed. A customer's skin color should not determine how they are treated. I made a legitimate purchase of Apple AirPods, yet the experience made me feel unfairly scrutinized. As a result, the product is being returned, and I will not be spending any more money at this location. To make matters worse, after escalating my concerns to Best Buy's executive team, I received a follow-up call that felt dismissive and failed to meaningfully address the issue. Customer service at this location has clearly declined. If this behavior continues, it is not surprising that customers will take their business elsewhere. Treatment like this does not belong in Silver Spring or anywhere else.

Before last weekend, I hadn't been here in close to a decade. At that time, it seemed as though the…read morestore was going downhill. So when my mom needed a new laptop, I dreaded coming to this location with the expectation that it must have been awful by now. To my surprise, we actually had a very positive experience! We dropped by on a Saturday afternoon so I was anticipating crowds and difficulty finding someone to answer any questions my mom might have. But we experienced the exact opposite. The store felt almost empty aside from folks working and just a handful of customers shopping. We were able to find someone immediately to answer my mom's questions and we were able to buy her a new laptop quickly with confidence and excitement that she found the perfect one for her needs. It was also so easy to find parking here which is always a bonus. Overall, the store was clean, organized and everyone we interacted with that worked here was friendly and helpful so I'll definitely be open minded about returning here in the future.

A2Z Technology Services is my 'go to' resource for all forms of PC support! I met Ari at a…read morenetworking event a few years ago and have even referred him to my own clients here in silver spring. Great services. :)

I am posting this on behalf of an elderly person who is limited in her mobility and is thus highly…read moredependent on the Net for her daily needs and social interaction. She recently acquired a new PC-to replace a ten-year old one, and asked me to please find some help for her to install it in her home. A2Z responded promptly to our request and, in just a brief visit to her home, the technician (Ari G.) configured her computer, connected it to the Internet, restored a lapsed email account, installed an anti virus program and several apps and shortcuts that she used regularly on her old computer. The next day, she told me thankfully that Ari completed all of these tasks successfully, that he was proficient, very kind and patient, that he explained what he was doing, and clear in his instructions in what she could safely do and not do with her new PC. She is very thankful and would recommend A2Z and Ari highly to anyone needing help of any kind with their computer.

Although the person working the counter was unable to be of help to me due to the fact that my…read moreToshiba computer was too old for him to try to service and it was determined not worth his time or my money to diagnose when there were a lot of other things in the appearance of the computer which caused him to render that verdict.

Bill was very helpful. After I explained the issue with my Samsung phone and what might be the…read moreproblem, he took it back for a check and kindly explained that I actually didn't need service on the device. He had suggestions for checking the other device to which I had tried to connect. No charge!

In today's age, a personal computer is more than email and web surfing. It could be a person's…read morewhole means of banking, communicating and such. When a big name computer center did not touch my pc for four days, I reached out to Fatech. In a few moments the issue was determined and a course of action agreed to. I got my PC back in less time than it sat at the other store. These folks are great. I will definitely come back for future PC needs.

Had some trouble with a case swap on a high end gaming pc. They were able to help me super quickly…read moreand charged a very reasonable price. Very knowledgeable and made sure I was well informed about my new rig. Highly recommend!

My Windows computer was restarting constantly and couldn't be used, so I took it to the Computer…read moreTechnology Center. It had restarted so many times that some security feature was preventing all logins. First, they had to solve the login problem by cracking Windows security. Then they ran diagnostic tests that revealed RAM faults, requiring a new motherboard. In a few days, the new motherboard arrived, and now the computer is back home and working perfectly. This is the same sort of experience I've had before with the Computer Technology Center, so I was not surprised. Their office is open--they don't take your machine to another room. They'll do the diagnosis right in front of you. If the repair is simple, they'll make the repair while you watch. This openness gives one great confidence in their work. The price for the work was very reasonable. I hope I don't have another computer failure soon, but when I do, there's no question where I will go.

Fast service at a very reasonable cost. Laptop is running well, now. I would not hesitate to use…read moreagain. The office is accessed to the side of the building, up stairs and on your left. Thank you.

He's a very honest guy. I dropped my 2011 MacBook off because I was having start up issues. He…read morediagnosed It as a battery issue and put replacement parts in It. Called me when It was available and we turned It off and on while I was there It worked. The next day I go to turn It on and I began having the same issues. I called him back and he told me to drop It back off. I drop It off he did another diagnostic and turns out the entire motherboard is dead. Once he realized that he refunded me what I paid the day before because I decided to just buy a new computer. I really appreciate his prompt service and policies. If I ever have cpu issues again I would definitely be back.

Apple told me that the only way to fix my MacBook Pro was to completely replace the insides for…read more$1400. I would have lost my data. URgeeks said that he would attempt a repair (and he generally does not charge if he cannot fix it). He gave me a price range depending on what had to be done. In the end he was able to fix it for $350 and the data was saved.

LOVE IT! Came In Around 4 Rushed To Get My PS5 HDMI Port Fixed & It Got Finished Under 2 Hours,…read moreOther Competitors Told Me To Come The Next Day. The Lady Behind The Desk Was Sweet And Was Funny Def coming back for other repair

I cracked my iphone screen and called to make a reservation and they fixed it pretty quick. Simple,…read morefast and good prices. thank you Jose.

Great communication, said exactly what was wrong with the printer and a good estimate of what it…read morewould cost to fix. Fast turnaround time. Highly recommend!

They did a great job of fixing my broken laptop case and were the first shop to respond to my…read moreinquiry. The part took a few days to get but the fixed the machine a few hours later. Great job!