David Altar is an excellent tech support person. We've had him update firmware, replace batteries,…read moreand even purchase a new laptop for us when our old one died. He's prompt, very reasonably priced, and very knowledgeable.

Wow. 5 stars plus. I emailed him on a Friday night. I told him what the problem seemed to be…read more He knew the cause. He ordered the part and came to my home in Gaithersburg and replaced the part on Monday afternoon. Very reasonable cost. David - MoCo Tech Support will get all my local referrals in the future!

Adrian was professional and knowledgeable about computer services. He explained every issue in…read moredetail, was very transparent, and fixed my laptop quickly. I recommend AZ Computer Services in Gaithersburg to everyone

I shorted my laptop when I was changing my battery. Then I asked this company for a diagnostics and…read morerepair. On the call he made a verbal promise that the job would only cost $50. Once there, he made me sign a document without notifying that the diagnostics fee has jumped from $50 to $250. I did not caught on this immediately since he requested credit card information during the call before coming and so he charge the card once the "agreement" is signed. He defended the charge by stating that the agreement is signed by me and is recorded on the CCTV. However, not notifying the customers that the fee has increased by $200 only after they sign the form is extremely scummy and dishonest.

Here is an honest businessman: he recommended that I not use him!…read more I had an older model broken laptop and called Restart. Oren picked up the phone and was happy to speak with me. After I described the issue to him, Oren advised me, honestly, that buying a new laptop was more cost-effective than using his services. I knew he was right after hearing his explanation, which was patient, courteous, and very thorough--all for someone he was advising against being his customer. I deeply admire and respect professionalism like that, and I so I felt motivated to write this review. Honest and trustworthy people like that deserve your business. Use these guys; I will.

Oren was recommended by a former co-worker and we hired him to perform IT work in our town…read moregovernment office. Oren is very knowledgeable, professional, reliable and honest. He will tell you if something doesn't need to be done, or if it can be done at less cost. He's also a really nice guy. These are some of the things he helped us with: Switching our email system from Google Workspace to Microsoft Office 365 for business, including email migration, calendars, and files shared between all the users, He synced our computers and mobile phones, and backed up emails. He also set up Office online so we could have access to our files and contacts when not in the office. He set up daily computer backups on a local network storage device and to a cloud service. Oren suggested installing remote access on our computers so he could do evaluations and diagnostics remotely. That really came in handy for us as he was able to provide support even when he was elsewhere or had a break between clients but was too far to make an in-person visit. IT consulting and training. Troubleshoot computer hardware and software issues. I highly recommend Oren at Restart Computer Services for your computer needs for office or home use. He's very good at explaining things so if you don't know how to do something, he'll show you how.

My husband and I were so pleased to have Justin back to fix our antiquated Apple computers. We have…read moreused him in the past and remembered that he always provided us with top notch quality service. Today he fixed and solved all our computer issues dealing with complex configurations. Justin is punctual, trustworthy, patient and has a pleasant demeanor which makes him very easy to work with. We highly recommend Justin to be your go to expert for issues relating to your computer.

Justin sold me a great laptop at a very good price and has given me excellent software advice. If…read moreyou need help with your computer, data management or other problems, Justin will assist you quickly and professionally.

Fast service at a very reasonable cost. Laptop is running well, now. I would not hesitate to use…read moreagain. The office is accessed to the side of the building, up stairs and on your left. Thank you.

My Windows computer was restarting constantly and couldn't be used, so I took it to the Computer…read moreTechnology Center. It had restarted so many times that some security feature was preventing all logins. First, they had to solve the login problem by cracking Windows security. Then they ran diagnostic tests that revealed RAM faults, requiring a new motherboard. In a few days, the new motherboard arrived, and now the computer is back home and working perfectly. This is the same sort of experience I've had before with the Computer Technology Center, so I was not surprised. Their office is open--they don't take your machine to another room. They'll do the diagnosis right in front of you. If the repair is simple, they'll make the repair while you watch. This openness gives one great confidence in their work. The price for the work was very reasonable. I hope I don't have another computer failure soon, but when I do, there's no question where I will go.

Have been taking my computers to Jack for over 20 years, I trust no one else. He has consistently…read morebeen able to quickly diagnose a problem, fix it quicker and less expensive than anyone else I have tried. Having referred dozens of people to Jack and his company all have called to express their thanks and to rave about what an professional Jack is. Truly an exceptional computer expert repair specialist and an amazing custom build and graphics technician. His work with builds and graphics computer technology is unsurpassed by larger much more expensive firms. This is the computer shop you should go to first, always!!

I had an excellent experience with JL computer service. The customer service was truly high…read morequality--friendly, professional, and patient in explaining everything clearly. I really appreciated how responsive and honest they were throughout the process. Jack (the owner) went ABOVE and BEYOND. He came in when the office was CLOSED to work on my laptop in order to meet my timetable. I wouldn't hesitate to recommend them to anyone looking for reliable, top-notch computer repair.

Winston repaired my beloved printer promptly, skillfully, and at a very reasonable price. I feel…read morehe also gave me some good advice about repair vs. replacement. I am a raving fan.

Found this business from a Yelp search. My computer hinge came apart. Winstonn communicated well,…read morevia text & call. And was flexible with me to be able to meet at his house & drop off my laptop. The issue was the left side hinge that someone came undone. He left me know he needed to order some screws and the updated price. Once he had the hinge "fixed" he didn't like the way the laptop screen now "stuck out". So he brought a new screen/backing for my laptop. Since he was not personally happy with the way it looked, he offered to buy me a new/used latop. I never saw it with the "poked out" screen but I would have rather kept my laptop. He said he would take some time and research for laptops of my specified specs. So, I said okay. Please let me know what you find before making any purchases. A few days later he calls and tell me that he opened up my laptop, saw water damage, and now miraculousy my laptop NO LONGER WORKS. The screen does not appear - even with external monitors, just black. This was very disappointing and frustrating. Laptop worked fine before I dropped it off, with the exception of the hinge that came undone. Not sure why he didn't check everything (atleast turning it on/off) in the beginning. I even asked if he wanted the power charging cord when I dropped off the laptop. Still dont understand why he would offer a new laptop and then a few days later say my laptop doesnt work and he's not going to replace my laptop. I paid $170 for the service & to get my laptop back, that is NO LONGER works now. Ultimately, I had to purchase a new laptop. I personally would not recommend Added for owners comment : I would not drive nearly an hour back and forth and pay to get the hinge fixed on a broken laptop.. Please, let's be serious here. laptop worked perfectly fine before and when I dropped it off to you. I even sent you pics during our texting. And I offered to leave my charging cord so you could keep it charged etc. as needed. Also, I am not a "computer tech" why didn't/don't you ask questions before anyone drops equipment off to you to make sure you are not wasting yours or anyone's time? I am not being dishonest here or with my review- and I greatly don't appreciate you calling me a liar. Think my review is still fair and told you in person I was disappointed in your service. I waiting patiently for the fix, which you already ordered both parts - and then you asked me WEEKS after the purchase of parts & from when I dropped it off, you asked about water damage for which I said yes- water may have gotten into like two years ago - however it still worked fine for an almost 4 year old computer, so why would I think to mention that? Also, if there was water damage and the laptop was inoperable I would have gotten a new laptop years ago and not went to you to fix a hinge. Perhaps ask questions of customers and their equipment before you take on their project and for you to educate them, for all parties to agree or decline for you to take on their project upfront? That would be a recommendation for my honest, fair review here There is nothing more to say here, I don't generally go back and forth with people but you're trying to defame my character and I don't appreciate that. We will leave my review at this, You seem to have pretty good reviews so ppl can base their desire to use your service on those . I just didn't have a good experience. Good day

Manny recently helped me secure my network after someone in my building decided to hack in out of…read moreboredom. Manny was professional and knowledgeable, helping me change and update my router settings and also ensuring that it wouldn't happen again. I'm 100% happy to refer him as he goes above and beyond what is required to make sure the client is satisfied and has what they need to be successful.

I ran across The GoTo Tech Guru on Yelp. I was in search of some reliable local computer support…read morefor my small business to help keep our computers up to date and in good shape. I have an extreme lack of knowledge when it comes to computers so I was very grateful for Manny's expertise. He was professional, knowledgeable, and friendly. He patiently educated us on the basic workings of our computers and offered us many helpful tips regarding what we could be doing differently to maximize our computer's capabilities and security. He asked thoughtful questions in assessing the technological needs of our business and informed us of the exact type of computer and software that would best serve us going forward. A++ service...a true Tech Guru!