I ordered home delivery - the order got mixed up. I called and the restaunrant made more than whole…read more- they redid my entire order and brought it to our house as fast thet could. BIG thanks

I don't usually post negative reviews, but after giving Fogo de Chão Burlington a couple of weeks…read moreto make things right, I feel it's important to share our experience. My daughter and I were looking forward to a special lunch together, but unfortunately it turned into one of the most disappointing restaurant experiences I've ever had. After waiting more than 20 minutes for my meal, I was served chicken that was visibly undercooked. I immediately asked to speak with a manager and explained that I was no longer comfortable eating meat. Instead of bringing a manager, I was incessantly pressured to accept another serving. I reluctantly agreed, only to receive another piece of chicken that was bleeding. It then took another 15 minutes before someone in junior management came to speak with us, and the only resolution offered was to remove my meal from the bill. No GM ever came by. I chose not to post immediately because I wanted to give the restaurant an opportunity to make things right. I contacted corporate and received an acknowledgment that my email had been received and would be reviewed. Since then, no one has reached out to have a conversation with me, no one has taken the time to understand the full impact of what happened, and no one has offered any opportunity to make up for what was supposed to be a special lunch with my daughter. What makes this especially disappointing is that Fogo de Chão has been one of my family's favorite places to celebrate. I've brought friends and family there for birthdays, Mother's Day, and other special occasions over the years. I was a loyal, frequent customer who enthusiastically recommended the restaurant to others. Mistakes can happen at any restaurant. What matters is how they're handled. Unfortunately, the lack of meaningful follow-up has been just as disappointing as the experience itself. As a result, Fogo de Chão has lost a loyal customer. I truly wish this situation had been handled differently.

There are two Brazilian restaurants near where I live and they are Tudo Na Brasa and Fogo de Chão…read more I am choosing Tudo Na Brasa every time over the other place. This small, family-owned and operated restaurant makes food that is authentic and tastes delicious. They make a delicious feijoada, offer all the best meats for churrasco, and they make probably the best caipirinha in the entire state of MA. If you are in the area and looking for good Brazilian food, don't go anywhere else. Go to Tudo Na Brasa. Tem dois restaurantes do Brasil perto de eu moro e eles são Tudo Na Brada e Fogo de Chão. Eu tô escolhendo Tudo Na Brasa toda vez. Eles fazem uma feijoada deliciosa, oferecem todos carnes melhores pro churrasco, e fazem a caipirinha melhor no tudo estado de MA. Se você está na área e buscando pra comida boa do Brasil, não vai pra outro restaurante. Vai a Tudo Na Brasa.

OMG, I love this place! First of all the staff is unbelievably friendly and create an awesome…read moreatmosphere. Most importantly the food is very good. As a Brazilian, I can tell you that it was great to find a place in Boston where I felt like the flavors were authentic, and it felt like home. I will absolutely be coming back!

This is a review based on the quality of the food and warmth of the stuff. There have been a few…read morewrinkles that I will mention but am willing to forgive because the food really is so delicious. The feijoada is one of the best I've ever had. No off cuts that would scare away those intimidated by some of the more rustic ingredients that are sometimes found in feijoada. There are beautiful ribs and delicious smokey flavor here and nothing to fear or peck at. The condiments. The chef from São Paulo has a real mastery of condiments. His salad dressing will literally turn you into a salad person even if you don't enjoy or typically opt for a salad. There is a little vinegar-based pepper condiment for the feijoada that perfectly balances the wieght of the dish. Don't sleep on any of the little liquids in plastic cups that are served to you. They are all gold. The few issues I've had are regarding communication to customers. I've driven to the restaurant during normal business hours THREE times in a row to find them closed. On two occasions they closed early because it was a slow day. This is especially odd because their hours are lunch-focused as opposed to dinner focused. This is common in Brazil but I feel a little out of place in the U.S. Being closed for dinner is not great, in my personal opinion. Another time they were closed for participating in a culture festival, which is wonderful, but when I called before coming there was no automated message or any type of communication at all informing me that they wouldn't be open that day. It was irritating. Despite the above, when you can make it in, call to make sure they are actually there, and your visit will be well worth it. They are a tiny, family-run kitchen, and I'm ok overlooking to bumps in the road for superb food and very nice people.

The best steak I've had around Lowell, juicy, tasty and scrumptious! What a dish for dinner, the…read moreseasoning is out of this world. I highly recommend it, specially if you're into Brazilian food, but regardless, every time I'm around I have me some. I haven't had the other dishes on the menu but I bet it's on the same level. Very clean space and fresh ingredients, I mean you can tell. The chef is super friendly and interact with customers frequently, I say that because every time I come here I see him talking with them. I think it's worth mentioning because I don't see a lot of that around, most places they're in the hurry and don't really give customers that special treatment. Its family owned and family oriented.

The only negative thing about this fantastic buffet was their subjective pricing. As other…read morereviewers mentioned they sometimes change you more per pound (if you're paying per pound) if you have "more meat than buffet items." I tried to balance out my plate to be half and half and scored the 14.49 rate but if the staff thought I had too much meat I would have paid 19.99 per pound instead. lol. Otherwise I was a fan, the meat was tender juicy and flavorful (especially the steak) and the buffet items were really good as well (polenta and fried plantains were standouts) The wait staff were just okay, my waitress was just standing near the front and I tried to get her eye contact but that didn't work so when the manager came by to check on me (she didn't) I asked him if he could send her to pay. Overall a decent experience but because of their pricing model I won't likely come again.

This place was packed on Sunday around 2pm, seems like it's the go-to spot for post Church lunch…read more Honestly, it was giving chaos. It was our first time and we just got in line, luckily, someone let us know we had to go up and leave our name with the guy holding the tablet ; there were no directions/signs or staff to direct. Despite the crowd, we were seated in about 20ish minutes. We did the per pound option instead of AYCE and that's what most folks were doing. Service, once we were seated, was attentive, food was good. They could have done a better job at keeping the buffet options stalked, they were out of 3 options. This is definitely a more casual place, no frills and closer to an everyday Brazilian churrascaria. Overall, it was fine, if I were in the neighborhood and looking for a bite, I would stop in again.

The best Brazilian in Massachusetts!…read more On street parking. Incredible and changing buffet of sides. I highly recommend the collard greens and vinaigrette combination. Meats: beef, chick, chicken wrapped in bacon, sweet or spicy sausage, chicken hearts and livers. Really nice flan and specialty desserts. Guarana that is stored nice and cold. Really wonderful staff. Price per pound. You cannot go wrong!!!

Came here on a Saturday evening because we had a hankering for a variety of meats and had driven by…read morethis place many times. As you walk in, you are greeted by a salad bar and table with plates or takeout containers. You grab whatever you want from the salad bar buffet (which has a small selection of meat at the end) and then head over to the grill. There are a different cuts of chicken, beef, pork, and lamb that you can request. Once you're done ordering, they weigh your plate and you pay based upon that. There are different prices for salad bar only, salad bar and grilled meats, and grilled meats only). Then you can either take it to go or sit in the dining area behind the bar. There was a TV playing a concert and some other folks back in the casual dining area. The picanha and other beef was a bit overcooked the night we went, but that doesn't take away from how great the other meats were. The chicken breast wrapped in bacon was super juicy and flavorful as was the pork and spiced chicken sausage. I also tried the chicken heart just to try something new and it was also pretty good. The chicken wings were also a hit. I didn't try anything from the salad bar, but my compatriots said the pork meatballs were also fantastic! Overall the meats are great albeit some of the steak was overcooked, however the value for this meal was excellent. With tip, I paid $21 for nearly 1.4 pounds of various meats. Worth a try if you're in the area and I suspect we'll be coming back when our next carnivore craving hits!

We got to the restaurant an hour before closing and didn't have very high expectations. But we were…read moremistaken. Right away we were greeted by an attendant asking us if we were familiar with the place and process and then walked us through what to do. A big in my book. We got our food and sat down and were happy that someone checked in on us and made sure to clear plates as needed. The place is cafeteria like but is clean and has some decor on the walls. Now the food: The buffet food was good. The roasted pork was the big surprise as it was so tender and moist. They had fried pork belly which was ok but would have been better straight from the fryer. The meat off the grill was all great. Not overly salty. Fresh and hot. Favorites of the night were the bacon chicken and garlic steak. And hubby loved the pork sausages. Overall Pruller is great. Parking is street or a small lot next door. It took a few minutes but we were able to park nearby. Worth a try for sure.

Come hungry for the yummy buffet. It is clear that they care about the food they offer and want you…read moreto learn and enjoy. The bacon wrapped chicken is SO good as are all the meats. If you have not been here before, the staff is happy to walk you through the process, as well as the foods. The ambiance is casual so come as you are but be sure to come hungry!

The food was fantastic. As close to being in Portugal as possible. Homemade dishes with large…read moreportions. Nice service and cute restaurant.

Came here for dinner on a busy Saturday night. Large parties beware as they are a small…read moreestablishment and do not take reservations. We were seated immediately as we arrived before the 6 pm rush. Our table ordered an array of appetizers including the lapas, linguica, codfish fritters, and mussels. All the appetizers were very tasty. For entrees our table ordered grilled octopus, octopus stew, and the rice dish that came with half a lobster. While everyone else said their meals were great, my grilled octopus lacked flavor and was extremely chewy. Our server was kind and very helpful. I would give this place another try but maybe try a different dish.

What a gem! Everything is delicious. We went in based on reviews and so glad that we did. We tried…read moreseveral things on the menu and a few recommendations from the bartender and everything was fresh and outstanding. The owner also came over to greet us and thank us for coming in. If you're craving fresh, delicious, homemade food, you will not be disappointed. Support a great local business!

Well, I tried my lunch…read more The pichana is tender, the brisket is tender and the chicken hearts are crunchy. But the sides, the pasta salad is creamy. If I want takeout again, I would rather have the same thing.

My friend and I were in for lunch for the first time today. It's a large open space with floor to…read moreceiling windows facing the parking lot allowing light into the dining area. This is a self-service buffet style cafe for most of the food. You take your place off a stack and service yourself. We each took rice, carrots, lettuce and beans. At the end of this short line, there are meat carvers and servers who will service you your meat choices at any degree of cooking: rare, medium rare, etc. Alice had chicken, and I had beef and sausage. Once your place is filled to your choosing at the meat station, it's weighed, and you're presented with a hand-written receipt with the cost. We ate very well for very little money. Our foods were delicious. There are beverages and a bar. We arrived at Noon with approximately 10 other people at tables. By 1pm there were at least 30 people eating. I formed the impression that many were regulars. The staff are very friendly, and this has to be one of most economical and delicious meals I've had this year. We both plan to return.

We did a good to go order of food they other wise would have been wasted.... the chicken, noodles,…read morerice was so good... there also was Cesar salad and black beans included... will definitly be trying some other menu items...

No frills place to get Brazilian churrasco and sides. Food is fresh and tasty. Don't get the meat…read morewell done, it will be dry, pick cuts with fat, the fraldinha or skirt steak is my go-to along with the chicken hearts (these you should get well done!). This place has been around for along time and is a good place to get Brazilian food. Only down side is no parking.