I purchased my last two computers from Castro Computer and was pleased with Raj and the…read moreinstallation process. Unfortunately, I had a recent power outage that rendered my NUC unable to turn on. I'm challenged with contacting them. Their website has no telephone number. I've been sending requests through the site but have not received a response in days. I found a telephone number on the net which refers you to a different tel number that circles back to the 1st number. Does anyone know anyone I can go to for help?

Raj is awesome- my hubby and I share the same Apple ID/iTunes account for our old iPhone 8 and we…read morehad some log in security issues since 12/30/23 and Raj was very reassuring and helpful and fixed the issues (he was booked but was able to squeeze me in for today) I will be having him update my old laptop soon

Steve came over to my home on a moment's notice to un-tangle a few very serious issues I was having…read morewith my MAC desktop. By explaining what his recommendations were before he did them, I was able to make the decision and understand the outcome of my decision. I've had my MAC for 2 years and Steve showed me a few nice pointers to save me time, especially with creating files and backups. Make your life easier; I wish I would've called NerdBusters sooner!

My husband had one of those dreaded tech. emergencies - he had just finished writing a…read moretime-consuming piece for work and somehow ended up losing it ... trashed AND emptied the trash (I think it was karma for always trying to get rid of my so-called clutter... i.e. handbag collection and other such things). Anyhow we panicked and started looking for data recovery do-it-yourself online but didn't find anything that good and certainly nothing that was free. I wasn't confident we could do it without professional help esp. since everything we read said try not to use your computer after the loss. I quickly did some research and found Nerd Busters, was able to talk the professional quickly and directly. Though he was booked for the day - I called early evening - he came over first thing in the morning, took a look and fixed the problem within 24 hours (my husband's laptop is old so he needed to take it offsite for a bit). It was door-to-door and whenever I spoke to him on the phone he seemed honestly concerned and was very helpful (sometimes tech. folks can be a little patronizing I've found). Best of all the price was totally reasonable - and I compared it with the 'Geeks' - considering he probably had to do more than the hour of work he charged us for not to mention having to drive to/from our place twice. I would definitely use them again (though hopefully I won't have to!) AND enthusiastically recommend them to anyone. Nerd Busters is YOUR BEST friend when technology is not...!

I have had the pleasure of working with the team at Jones IT for some time now, and it is so nice…read moreto know I can come to them with whatever issue I have and it will be resolved in a timely manner, and with a friendly interaction. Recently Daniel helped me with a persistent laptop issue that involved several moving pieces, troubleshooting, and shipping, all with interference from my schedule, needing the laptop free at specific times for my job. He followed up regularly, helped me understand what the next steps were, and was kind as I fumbled a bit with terminology (this is not my area of expertise!). Thanks to the whole team to the support, and particularly Daniel in making sure I got my ol' workhorse figured out so I could get back to full productivity.

This company only works with business clients so if you're looking for work that would be done in…read moreyour home go elsewhere.

It's Saturday today, but Guillermo came in to fix our copier since he knows we need it fixed before…read morethe week starts. We've been using Pro-Tech for years now. Guillermo has always helped us find the best way to keep our copier running at an annual cost that works out to something like 1/10th what Ikon or other companies charge to lease a copier. (What a scam. You're much better off getting a reliable machine from Pro-Tech and having them service it for you.) We generally replace our copiers when they get up to about 1,000,000 copies on the copy counter, and we're on our 7th copier, and are considering our 8th. (Tip: I have had good luck with Canon copiers.) Oh, Guillermo is really friendly to boot. Always cheerful, in a good mood, and he takes his time to explain to you what's going on.

N.B.: There doesn't seem to be a category for photocopier repairs and sales, but that is what…read morePro-Tech Business Systems does. I've been with Guillermo and his crew for almost ten years now, and let them take care of all of my copiers. His rates are very reasonable, he's always friendly and polite, and he can fix a lot of things without replacing them. Just yesterday, for example--I'd called him up on Saturday (try getting another copy repair company to answer on the weekend!) with an error code. He said that generally meant it was a board part or the hard drive. He showed up on Monday with a new board, but he tested a couple of other things first. He found it was something else, much less expensive to fix. I've found that Guillermo does such a good job with my copiers that I work with him on a per-incident basis rather than on a contract (which most companies will try to tie you into). I also know that he handles a lot of independent Kinkos-like places, as well, which to me says a lot about the value and quality that his small company offers.

Extremely responsive and very helpful in navigating me from windows 10 to windows 11…read moreMitch is now on my speed dial for IT support

Mitch was unable to provide the hardware repair I needed but he did refer me to someone who could…read morehelp.

My desktop PC for work kept mysteriously crashing. It was extremely difficult to re-create the…read moreissue. After spending hours trying to solve the issue on my own, and THEN sending it to another tech who could not solve the problem, Tech in SF was able to fix it. Mike was very communicative, kind, and thorough in his diagnosis of the problem. I would work with them again, and I highly recommend them !

I am so happy with this company! My technician was Mike. He was calm, friendly, and I did not feel…read morerushed when talking to him. If you're in SF they will pickup and deliver for free, which is amazing! He diagnosed over the phone, got the battery in, then picked up fixed and delivered back same day. He also cleaned out the dust. He also showed me the battery settings and info and told me how to use the battery to keep it long lasting. For any women reading this, I felt safe letting him in my apt. No wierd vibes.

Professional and responsive support…read more We had a wireless issue at our business, which we use to entertain our customers and also for email marketing purposes. We called the support line, and they were able to come out within a few hours. They fixed the issue, and gave recommendations on how to to better utilize the technology we have. The tech was friendly, and we didn't feel at all rushed. Highly recommended

Super quick service. I attempted to install my Nest to no avail, so I looked around and found…read morethese guys online. They came out the same day and installed my thermometer, plus showed me how I can get the most out the settings and the app itself . They had a two hours min for the visit, so the tech asked if he could help with other technical questions. I had them check my wireless security. Everything checkout ok, so there was nothing for him to do, but I was a nice gusture. Not rushed at all. Im a happy customer :-)

Very happy. My elderly Dell was shouting beep codes at me. The techs fixed her and were great about…read morecommunicating what the issue and fix were. Quick turnaround. She's old, but she's red and I'm not ready to transition to the chrome/grey (boring) colored ones. : )

I bought sone RAM from this place. Good quality and good…read moreprice. I would recommend this place