I originally gave this business a great review because my experience with the salesperson was pleasant. Although I appreciate the deal on the appliance, once I paid my money things changed. First, I was scheduled for next day delivery and we agreed to 5:30. I mentioned the commute home was long but I would check to see if my mom could wait for the delivery person. We still agreed on 5:30. I asked are there any other days available and I was told the driver doesn't work on Friday and Saturday wasn't available. Additionally, I was asked if the appliances were going to be upstairs. I said yes. Mr. Black said he only had one delivery person and he cannot make the delivery alone. He said since the delivery person would have to use his wife for the delivery, would I pay an additional 50.00 "to the wife????" Are you kidding! I received a call from the delivery person at 5:16, he was upset I was not there. He was agitated and yelling. I confirmed delivery was for 5:30 and my eta was 5:26. The delivery said " that's another 10 minutes!!." Wow. Removing both units from upstairs and installing two units is minimum 1 hour. Once I arrived the driver had unboxed the units and had the in the middle of my driveway along with his truck. As I pulled up and placed my hazards on, the driver miraculously is nice and insist I can drive around and park in my garage. Ok? Fast-forward, the driver and his wife take out my old units and bring in the new units. Upon seeing the drainage pan of the washer, he offered to replace it for 250.00. A 37.00 pan?? No thanks. He connected the washer and immediately said my pipes were frozen and I would need to call a plumber. The house is 10 years old. I stated that my washer was replaced before and I never heard such a thing. Magically, the water ran to the washer. The dryer was disconnected and there was a ball of lint. The delivery person quickly reconnected the hose and told me I need to call to get the line cleared because it was a fire hazard. So why not give me the option to leave the hose disconnected? Finally, as the couple were leaving, I was mopping up the spilled water from my old units and noticed the doorway panel was broken and set back in place. I hurried to catch the driver and couldn't so I called. I asked why didn't he mention the panel was broken. Why did he just put it back as if I don't own my house and wouldn't notice???? The installer, adamantly denied that he caused the damage. Rather the argue, I reached out to the owner or sales person Mr. Black and not only did I send the picture of the damage, he never answered the call nor did he respond the next day. Definitely, disappointed. read more

Temecula Appliances - Broken panel. - Appliances Near Me - Murrieta, California

Rude with an attitude! I can't imagine the post sale service. Not impressed and prices are the same at Home Depot and Lowes. read more

Just bought my second washer had a good experience and my questions were answered by Jaime.

Great service, super fast delivery, and lowest price in town. The owner Rick was helpful and patient with all of our questions

Rick was able to work with me and helped me find the stove I was looking for at a great price compared to Home Depot. Jaime was also very helpful and set it up for me with no issues. Excellent service read more

Rick and James gave me really good services , sold me a stove , they are really helpful and I would recommend them to anybody looking for any kinds of appliances and services.. read more

Awesome experience! Rick was wonderful! Great communication, BEST price around. Easy, fast purchase. Thank you

Me and my wife when there to look, but I end up buying my appliances there , their prices I got and Rick was , so helpful, he Gide us to and answer all our questions. Rick was very professional and the delivery guys were wonderful. read more

Horrible service. The owner told me that if I didn't buy my appliance package that day that it was going to go up 30%, so I believed him and made the purchase. It never increased. I have all our conversations in texts. Our range arrived dented on the side and he accused us of doing it. Once I was in the store and Rick (owner) was showing a woman a washer and dryer set and she asked for his business card and told him she was going to look at a couple other places and he actually said "Why?! You're not coming back!" Do yourself a favor and go anywhere else!! Poor attitude and customer service along with lies do not make for a business we should be doing business with! read more

Seem friendly while buying the appliances. But not during the process of delivery and setup.

Went in needing a washer as ours had fried and needed it today. 2 hours later new washer (and dryer) installed and running. Great service in store and with the installations / removal. Wish we knew about this place earlier! read more

We knew precisely what washing machine we wanted and Temecula Appliance gave us the best out-the-door price over the phone. They honored their quote, didn't try to up sell, and even placed it in our van for us. The whole transaction took 10 minutes. I will definitely come back for my next appliance. Ask for Rick... great guy. read more

Great service and prices. We have bought several appliances from this location. A stove and dishwasher a couple of years back and more recently today a brand new refrigerator. We are extremely satisfied with our experience. read more

Excellent service and fair price.! Very happy after speaking with the sales people and getting pricing and delivery set up.. highly recommend. read more

Bought a washer and dryer here and they came and installed it. First load of use and it leaked and flooded my laundry room. Called Rick at Temecula Appliance and he said he is out of town and can't help me. I need to call LG. When I was there he kept raving about how he was just as good as Costco with customer service. Then get left hanging when I had an issue. Paid the same price even more maybe than Costco for crappy service. And had to pay additional for installation. read more

Owner Rick is a stand up guy. He custom ordered a refridgerator and same day picked up for me. Had a minor issue after i used first time but rick sent his driver to me next day and fixed the issue I created. Will be back soon for my next purchase. read more

Temecula Appliances - The refridgerator i purchased. - Appliances Near Me - Murrieta, California

OMG, I'll start by saying "Read my Best Buy review before you finish this!" This place SAVED THE DAY!!! After 3 failed attempts to get a new refrigerator delivered from Best Buy for the last 8 days...I called this place at the suggestion of another Yelper & her 5-star review below! The owner, Rick called me back, invited me down & when I got there, the service was great. We found the perfect frig, I paid & was setup for delivery...simple process! I asked for delivery ASAP (today or tomorrow if possible & they delivered the lovely brand new frig, in box within 5 hrs of me arriving at their door! *If you need nice, new appliances & don't want to wait months to get them...DITCH BEST BUY...GO HERE, period. Oh, did I forget to say that Paco came in & didn't dent or scratch anything? He installed the water line, filter, tested the water & removed some of the packing materials in about 10 minutes flat. (I asked that he not remove all of the plastic, so I can unwrap my new gift myself, LOL) I'm a forever customer. #ditchbestbuy read more

Temecula Appliances - AFTER! - Appliances Near Me - Murrieta, California

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This is the best place I'm town to get your appliances and plumbing fixtures. They will give you the best deals.

I called Rick to inquire about a range power supply. I wasn't sure if it was a 240 or a 110. Rick assured me it was 110 or the range was free. Rick was right, it was a 110. But that was all. So in addition to the range, I also bought Kitchen Aid refrigerator and a dishwasher. Rick assured me I would receive them in a week. Rick also said that he would throw in the accessories for the appliances. Altogether, I spent almost $10K. Three days later, the range was delivered but the colored doors were not. I called Rick and he does not know anything about. I also, told him that the refrigerator and the dishwasher were not going to be delivered on time. I need them to be delivered within the time frame that Rick stated or risk paying additional money for installation. Rick stated that he would get his guys to come and install them. I had to contact the shipping company directly to get any information about delivery. I called Rick again but he stated that he was busy and would call me back, but he never did. On his website, it stated free installation. When I asked about it, he stated that it was a typo. Rick says a lot of things to make the sales but he never delivers. That is very disappointing. He'll take your money and that is the only thing he's good at. read more

Had a wonderful experience with Temecula appliance after hassling with lowes and home Depot, and not being able to get a quick delivery. Found the perfect fridge for my space and was able to get same day delivery. I can't imagine a better experience than what I had here. I'll be starting here for any future appliance purchases and know I'm in good hands. read more

If you are looking for large appliances, a good selection and good prices.....stop in at Temecula Appliances and see Rick!

I have nothing but good things to say about Temecula appliances! They have the best prices in town and were able to take care of me the same day. The delivery guy (Jaime) was very knowledgeable and professional. I would highly recommend Temecula appliances to anyone looking for good service and quality appliances. read more

We needed a gas dryer (they are hard to find) and this place had one and got it delivered the next day.

We bought an LG fridgerator from Rick about 3 months ago. We searched all around town at all of the open box stores. Rick gave us the best price of our side by side fridge that had a couple of dents on it. It was originally over $2k, but definitely got it for less than half for that quality product. We are heading there soon for a washer and dryer combo. read more

So back story, I had ordered a refrigerator from Best Buy----a nightmare. Didn't get my fridge delivered TWICE! But then my sister had helped me look online and she found this store and right away called and was told they had fridges brand new to come and look. Me, my husband and sister and her husband all drove down and found a brand new beautiful black stainless steel fridge way cheaper! The owner was so nice and helpful and very knowledgeable. Answered all our questions and was just an overall, relieving experience. Definitely helped me and my husband when we desperately needed it! Thank you so much!! read more

The owner Rick is a friendly, stand up guy. I came in looking for a dishwasher and refrigerator and Rick gave me a great deal. He was also very flexible when it came to delivering and installing the appliances for me. I needed a dishwasher installed the same day and he was able to get someone to get the service done. I would definitely do business with them again. Support your local business and go with Temecula Appliance! read more

He gave me great price discount of brand new LG washer dryer. No one could beat this deal. No overhead so they beat the prices of other stores. Im buying all my appliances here. read more

We bought a LG refrigerator from Temecula Appliances. They have been advertising same day delivery, but it took three days to deliver. That 's fine. The bigger issue is that it didn't cool since the beginning. Called the store the same day, and was told to wait for 24 hours. We then went on traveling for a week. It was still not cooling when we came back home. Called the store and talked to the owner again, and was told to call LG instead. Called LG, was given a repair shop's phone number. Called them and was dispatched a technician after 5 days. The technician said it requires major repair, and we better off to ask the store to get us an exchange. Called the store again, and Rick Black the owner refused to give us an exchange, even on the receipt it clearly noted with black ink that there is 30 day exchange. Called LG again, and was told that the technician ordered parts. When can the parts arrive? Don't know. SO it has been 18 days that we don't have a refrigerator. Still don't know when they can fix it. This is what I wrote in a Google review, with all basic facts. However, the store owner Rick Black called my husband at work and threatened to cancel the warranty if we don't take down the review. How could he do that? He took our money $1903, plus $160 delivery fee for nothing? Got a supervisor call from LG Customer Service this morning and said they could still try to repair, but the stores usually would give a return or replacement if it was within 30 days. However, this store not only refuses to exchange, but also threatened us to cancel the warranty. read more

Me & my husband came in the other day, and got a kickass deal for a washer/dryer set AND a refrigerator for our new home. HIGHLY RECOMMEND!!! read more

Don't walk, run.....run away from this place! They only carry appliances that the stores can't sell. Lots of non-name brands and refrigerators that are over priced with lots of gizmos that break. When you walk in the door, you are prevented from entering the warehouse and kept confined in a small front office where you are interrogated by the owner. Whatever you may be looking for, his job is to talk you out of it and tell you that what you want is only the junk he stocks, if it isn't a brand that he carries. He then tells you that he used to be an appliance repair man, and knows what is good and what is bad and only carries the good ones. Though Whirlpool is the best refrigerator out there and has the longest lifespan of them all according to many consumer reports and surveys, he has no Whirlpool products. Why? Because the stores can't keep them in stock since they sell out so fast. So no overstock. He gets all the stuff they can't sell, and tells you it is the best. He also tries to talk you out of a standard, top mount freezer refrigerator because those are the most economical and are the number one sellers (ie, so he can't get any and can't make any money on them if he did get one). His goal is to try and dump all of his $1500-$2500 refrigerators that are glitzy double door and bottom freezers versions, usually the big box store floor models with lots of mark-up. Any refrigerator that isn't super fancy and highly priced, he calls a "garage refrigerator" and asks why you would put that in your home? If that's what you insist on purchasing, he then asks if you are low income, live in a senior apartment or other small quarters and don't own a home and tries to shame you into buying what he has in stock (aka, all the ones the big box stores couldn't get rid of). Your best option for purchasing a refrigerator is at either Lowe's or Best Buy. They have the most brands and usually care about customer service. Whirlpool is always the best, and you may have to order one as they are often out of stock. Don't buy an unknown brand that you have never heard of. There's a reason you have never heard of it. read more

Purchased a fantastic fridge craft ice! Great price and great guy. Working with him to update all appliances now. Super easy to work with, no BS! read more

Hi, went to this shop to buy washer and dryer, irrespective of fraudulent pricing, the owner was very rude when I told him the next day that I wanted a different model and the model you sold me is cheaper at Best Buy, he started using abusive words and said I don't want to sale you anymore and called me dishonest, just because I showed him the price on Best Buy. Definitely not recommended, once you talk to him (owner) you will know what I am talking about. read more

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Absolutely 5 Star Service!! Rick the owner was very professional and honest!! He doesn't try to upsell you. He really listened to our needs and found us the exact appliances we were looking for. We were waiting to close on our new house and he really worked with us to help schedule a delivery date as close to our closing date as possible. We closed and our appliances were delivered and installed the very next day. 5 Star service all the way around. Thank you Rick!! If you need appliances....go see Rick at Temecula Appliances. You won't be disappointed !! read more

If you are looking for a lower and cheaper price for kitchen appliances, I highly recommend Temecula Appliance. We purchased all our kitchen appliances from them, we saved more than $2000. They are way cheaper than Lowes and Home Depot, and they also have delivery and installation. read more

After looking around several stores this place had what we were looking for, out of the box and better yet in stock which was hard to find. Ricks service was great, he helped us and advised us as to which products were best for us. Paco the delivery guy was super helpful too and great at what he does, delivering and installation! Totally recommend this place! read more

Great buy ....same day delivery and awesome customer service ! Thank you ! Would recommend! read more

Temecula Appliances - Love our new fridge delivered same day ! - Appliances Near Me - Murrieta, California

I worked with the best customer service rep named Levi. He provided hands down the best customer service I have received in a long while. After going around and around with Whirlpool regarding an extended warranty we purchased, I called the store back a bit frustrated. Levi was calm and collected and immediately found out the issue and addressed it. Highly recommend asking for him for your customer service needs, Pacific Sales make sure to retain this employee he is stellar. samantha read more

Excellent customer service with a wide selection and really nice people! I highly recommend this business. read more

Their customer service is HORRIBLE!!!! They are rude and quick to catch an attitude with you especially over the phone. They promise you one thing and then do what they want and then hassle you about it even though they are the ones who screwed up and then have you fork out more money because they screwed up. read more

Great service the owner was very friendly. I love my refrigerator. The delivery was great just confirm the morning of.