Highly recommend this business! The owner responded to my message quickly with a fair price for my…read morephone screen repair. I went in this am and was helped quickly. Staff was professional and friendly. It turned out I did actually have a screen protector so I just had to replace that and it took just a few minutes. Easy peasy!

If I could give more than five stars I would. I am addicted to my laptop. Imagine my horror when I…read morerealized laptop wasn't charging. Took it to this business and learned that a small piece of plastic chipped around the area where I plug in my charger. My battery isn't removable so they ordered a new piece that came in quickly. I live in Georgetown, but it was totally worth the drive to get my computer repaired by nice people! They responded right away to my cry for help. Other businesses that waited too long lost out. Will definitely refer friends here for their computer repairs!

I sent my 16 inch MacBook Pro to Rossman Repair Group in Mid December, 2025. My laptop had died,…read moreunable to reboot about a week after updating the OS. The Genius Bar at Apple told me it could not be repaired and I would need to replace the Logic Board for $850 or "just buy a new one." A local (Orange County) 3rd party repair shop, after having it for a week, told me it couldn't be repaired. I then went to Reddit for help and suggestions. There were several referrals to Rossmann Repair Group. I contacted them through their online contact form. They immediately messaged with a few more questions and then gave me the necessary details to send my device to them in Austin. I did so - of course, the holidays slowed things down a bit, but by the second week in January, I received word that my lap top had been successfully repaired, losing NONE of my data. Amazing! The cost? A mere $459 which includes shipping back (USPS) to me, signing at delivery. I did have go pay for shipping to get it to them. Totally worth it to me. To insure safe and speedy delivery, signing upon delivery, to them. I paid about $89 for UPS, not including double boxing and bubble wrap. So, in total, I paid $638, for shipping to, repair, shipping back. I didn't lose ANY of my data. I am sooo happy and thankful to Rossmann Repair Group. Thank you!!!

I went in on a Friday midday in June. Was quickly greeted by a worker. I gave him a broken MacBook…read moreand he said it'll take 5-10 minutes for a free diagnosis. After about 5 minutes he came back stating the power rail was broken, but I did not proceed with the repair, as the cost of repair was more than the value of the laptop. The quote was half of Apple's quote and came with a guarantee if that I will not pay if they can't successfully fix it. This is miles better than the Apple store as they would make you wait over 15 minutes even though you had an appointment just for the "genius" to say you need to quote an $800 logic board replacement. Best of all there was a cool painting of Clinton the cat!

Came here despite the single 1 star review and I'm glad I did…read more I had a very specific job: move over an old HDD PCB along with a BIOS chip that requires some soldering. They did it in about an hour and charged me less than what the "more reputable" shop downtown quoted. Best part is, the HDD now powers on and I can rescue the files that I thought were lost!

Quick cheap real technician out in 30 minutes This business…read moredoes technical repair & service. No frills.

Highly impressed by the service at 1Up! It's never fun to have a cracked screen, especially on a…read moreSaturday night. I found 1Up online and made an appointment for first thing Sunday. They give you a 10% off coupon for making an appointment, and make sure to get you right in, and out! They had my repair done in less than 15 minutes, and it only cost $67 for an iPhone 7 screen repair. They didn't mind me bringing my dog in with me either on a very hot day. I highly recommend them and would definitely use them again, and refer anyone in need! Tip: parking is a nightmare because it's on the drag, so either give yourself plenty of time to circle, or just park in a safe lot and walk!!

Just giving this place a 5 stars because they continuously keep cleaning out my phone for free for…read moreme when it gets too dirty to charge up. They could have charged me for it, but they never do.

I was told to go here by Samsung simply to be told that cosmetic scratches voided MY 3 months old…read moreSamsung Z Fold 6. Instead I have to pay $250 to get a refurbished $2000.00 phone. The customer service sucked, he didn't even tell me what was wrong with the phone or offer any type of diagnostic. He seen the scratches and shut down giving any advice or suggestions.. I will call Samsung and give them a earfull. I'm a customer experience manager and if I were to ever hear of one of my associates giving this type of half hearted effort to ANY CUSTOMER, they would be reintroduced to a training class.. Whoever replies to these comments, please miss me with the copy & paste response. Tell how your associate could have made this experience much better. IF you can't do that, don't embarrass yourself with a copy and paste reply.

Super nice and helpful service! I came in toward the end of the day and they unboxed a shipment of…read morescreens for me so they could get my phone fixed same day.

would you like a great example of honesty? We ll here's one…read morefrom my experience with Longhorn Mac Repair. I brought my iPhone into them for the repair of a cracked screen. I had been quoted a price of $250. The higher price was because I requested the use of OEM parts. The gentleman at the shop took it and was giving it a thorough inspection. He asked me what I had been quoted and then said lI think I'm going to save you some money. He peeled of the glass protective cover. the screen wasn't broken, it was the protective cover! He put on a new one and charged me $5.00. A dishonest business could have easily told me to come back in an hour and charged me the original quoted price. I would have been none the wiser. Thank you Longhorn.

Got hit with the classic "why today?" Mac hiccup and needed a no-nonsense fix. Longhorn Mac Repair…read morecame up with solid reviews and quick turnaround, so I gave them a shot. Atmosphere: Nothing flashy--just functional, which is exactly what you want when your laptop is on the fritz. Service: Friendly, efficient, and communicative. They're good about quoting before work starts and answering questions clearly (even after hours in some cases), and they'll tell you what can be done same-day vs. what needs parts. I spoke mostly with Patrick and he was very cordial and to the point. These guys know what they are doing, since most of them are former Apple specialists. Notes/Tips: Call ahead or request a quote online if you're on a tight schedule. Bring your charger if the issue seems power-related--it helps them test faster. (General best practice.) Definitely my top recommended for any Apple based repairs needed

If I could give iTech 10 stars I would. Note: THIS IS NOT A PAID OR SOLICITED review…read more A bit of background... I've been having issues with my Samsung phone where the phone will be fully charged and less than 4 hours later, while only on standby, be totally dead. On Saturday, I took the phone to The Best Buy (I originally purchased the device at a Best Buy) in Round Rock, which is the only one of their stores in the Austin area that services the device. The "technician" tested my device and said the battery was fine and they couldn't replace it because it past their "thorough test". Not one to take things at face value, I went over to iTech in the Domain. The technician was knowledgeable and pleasant and agreed there was something up with the phone. He opened up the device (with me standing there) and to both of our surprise the battery was swollen to twice it's correct size and ready to explode. Remember all those people who couldn't get on airplanes last year because their Galaxy Note 7's were ticking time bombs?...yeah like that! New battery installed and I've had zero issues with it since. Apparently, Best Buy's rigorous test was to ask "is it a battery?" and if the answer is "yes" it passes. I will NEVER give Best Buy my business again. Not only did they fail to correctly diagnose the issue with my device but they let me walk out the door with a device that could have caused physical harm or fire damage. (and yes, I'll be leaving them a review also.) So, in short, bring your device to iTech in the domain with the confidence that it's in good hands. Best Buy....I hope Amazon puts you out of business.

My second time using this business. They're incredibly honest here, reasonably priced compared to…read morenearby competitors and quick!

The city of Austin is so fortunate to have this guy..great personality ..great knowledge ..great…read moreservice ..he's worked on many stuff for me over the years..most recent ..a Leak stereo 50 amp and Leak Point One preamp. Sonic bliss.

Alberto is the friendliest most helpful person. He helped clean my amp and replace a burnt out…read morebulb. The quickest turnaround time with quality work done by a true professional

Buyer Beware Space Baby was a total disappointment. Most…read moreimportantly, he did not honor his 90 day warranty. My stereo worked fine after I picked it up following repairs, but it broke down in about a month. I messaged him through his portal and left voice mails informing him of what happened, but he did not reply to any of my messages. I was forced to find a different repair service. Also, there were other lapses. He kept my receiver about six weeks longer than the estimated time for repairs and during that time he did not reply to the messages I sent asking for an update.

This is the only place to go for this kind of quality work. Everything was thoroughly explained and…read morethere were no nasty surprises. The friendly shop dogs are an added bonus.