Quick turn around. Diagnosed same day and repaired fully by the next morning. The guy was…read moreknowledgeable, professional, and kind. Fair pricing. Also had phone cases and power cords for computers. I would definitely return.

Amazing ! Took my phone and got same day service for two phones and we're done within two hours !…read moreDefinitely coming back for any tech related inquiry!!

Great customer service from start to finish. I brought in a cracked-back iPhone, and Phone Mart…read morehandled the repair quickly and professionally. They even helped me transfer data to a newer phone they had for sale. It's nice to find a place that does both phone repair and trade-ins under one roof.

If I could, I would rate this place 0 stars...I went in to get my screen fixed and they said it was…read more$290 to fix, not bad at all but then when they fixed it. there was a black blob on the side of my phone IN THE PHONE so I went back and had them fix it. Now I am getting notifs about something misplaced or something that is not genuine apple so they did sometning IN MY PHONE when i didnt pay them to do something like that. Yall wish me luck. Imma go get it fixed AGAIN!

I went into Olive Street Design to get my website on mobile devices. I am very pleased with how it…read moreturned out. I love the click to call and email and Map displayed right on the top of my mobile site which makes it easier to convert customers. They also made my site very fast.

From the owner: Olive Street Mobile is helping small to medium size businesses go mobile…read more We'd love to help you too. Our target client is a small to medium business that needs a very responsive partner to take care of their business online, especially their mobile needs. Olive Street Mobile wants to make going mobile simple. Get you mobile and have clients click-to-call you, find you on a map and email you from their smartphones. Think of us as your personal partner helping the world find you.

Ok generally I don't like most Verizon stores but I came in here this past Saturday and was quite…read moreimpressed. The rep was extremely helpful. He helped me get the phone I wanted at a price to my liking. I had strong reserves against the edge program at one point. I saw it as another Verizon scheme. This rep talked me into the edge program, got me a note 4 for 150 wit a ton of accessories that would've cost me over wat I paid & my bill is only going up $10 with full insurance. Walked out of a Verizon store happy for once.

I just Spent nearly 30 minutes sitting down waiting for a simple answer, until I decided to walk…read moreout. I don't understand why no one could have just asked their coworkers simple question of " Does Verizon pay off phone balance from Total Wireless Prepaid service"? I sat waited for a simple question, deciding to switch to actual Verizon.

7/14/2022 - I'm not very tech savvy and needed to sign up for a mobile hotspot. The gentleman who…read morehelped, Melo, was very patient and answered all of my questions. I was very pleased with the service.

1st off let me start off buy saying, going to this locating was the worst decision I've made on the…read more1st day of 2022. So my family members and I went to this location to upgrade our family plan and phones. My aunt entered the store 1st and started speaking to a rude ass employee who's face stayed glued to her phone the entire time we were in there, she never made eye contact nor looked up to speak, which I later found out who's name was Maggie, my aunt told her we were looking to upgrade our phones to 2 iPhone 13 minis and 2 iPhone 13 pro's and her only response while playing with her phone was "We don't have them in the store" nothing else ( now a normal employee would've said "I'm sorry we don't have them in stock but we can order them for you"! But nope not Rude bad customer service skills having ass Maggie, if that's even her name. Just in case that's not her name, she was an Hispanic lady with pink and black hair. Now I know why T Mobile is at the bottom for the Totem pole for cellphone service compared to AT&T and Verizon. Luckily we were able to go to the T Mobile store in Elmhurst right off of route 83 and experienced excellent customer service by all of the employees there, now we're just waiting on our phones to shipped to us!

Someone please coach Raul on customer service. We're in Oak Brook, not the city, the wieners circle…read morecustomer service don't work here. Purchased an accessory online as a gift for one of my nephews, website said it would be ready by 10am, had a pretty free morning, waited around... nothing. called at 1pm was told to wait for a minute while they find it and within a minute it became ready for pickup. Got to the store to pick it up, was given an open box. When I brought it up to their attention they said that it was on sale because it's an open box, even though I purchased a new product online. Raul who was not a part of my transaction kept jumping in with smart remarks mentioning that if he received an open box as a gift he would be very happy with it, and that it was on discount because it was opened. Meanwhile, another employee in the peanut gallery chimed in that they often arrive opened directly from Apple. Lots of peanut gallery comments in this interaction while the person helping me was checking for another case. Asked for them to just return and refund as I'm really not a fan of the smart ass comments, one of the guys working offered to swap for a different color, I declined and they proceeded to attempt a return. It was just an attempt though as they claimed that their system would allow the return but it was not going through. They told me they could mail me a check weeks later but refund to PayPal was not possible. The person who was now working with me offered again to swap to a different color, at this point I just want to leave this place and their poor customer service so I accept the swap. Forward 20 min they can't do that either (not sure why they offer something more then once before seeing if they can even do it). Ended up there for over an hr and a half with one employee calling core and being cold transferred between departments and what seemed like an AI service agents. I'm glad I'm not a Verizon customer, it seems like this was a regular thing for people who place orders but aren't active customers. Overall Verizon is exactly what comes to mind when u think of bad customer service along with piss poor back end systems so that when you buy things from Verizon the back and system is too incompetent to be able to reverse or refund a transaction. I smell a class action lawsuit possible here but that's none of my business. lol. Ended up wasting an hour and a half, going to just dispute on PayPal and let Verizon recover their product. Worst case, it was a lesson which cost me more in time and patience then anything else. PLEASE STAY AWAY from Verizon if you are not a wireless customer of theirs.

Came in with my wife as she had a couple questions about her Internet device. It's amazing how lean…read morethe stores run nowadays. Years ago, it was wall to wall with devices, phones, cases, you name it. The staff was friendly. Unfortunately, they couldn't help much in this situation.

My mom went to get a new phone last week. She later received an email that she left a review for…read moreangel. Which she did NOT! My mom trusted him with her phone and he used it to leave a review for himself. Today we went to the location and spoke to the manager Jasmine. Her response was "I'll have a talk with him. Angel likes his Google reviews". No apology, no empathy, and when I asked her what she was going to do to rectify the situation for my mom she responded with an attitude, "what would you like me to do? I can help change your Google password". We told her she could have at least apologized in which her response was a condescending I'm sorry but what else do you want me to do? In what world would I have mom trust her with her phone again? Honestly it's more upsetting of how the manager jasmine responded to the whole situation. I attached the fake review attached to my mom's name and email.

This is an authorized T-mobile dealer so unfortunately, will not be up to standards of the actual…read moreT-mobile storefront. The person who helped me added a case, pop-socket and a screen protector at a crazy cost. I never gave permission to when purchasing my iPhone. Terrible. Dishonest. They need to shut this store down and hire new folks.

Staff very honest and considerate, never try to rip you off. waiting time and price are all…read moreacceptable.

Best prices around, and I tried to research a good deal before I made a decision (unfortunately…read moreBatteries Plus was my bad first decision- don't go there whatever you do!) The guy who helped me here was fast, kind, and informative. I'm coming back here when I inevitably shatter my phone screen again.