Great job. Reached on-time in a rainy day. Gave us his professional opinion. Will use his service…read moreagain.

Available 24/7 at no extra charge. Outstanding customer service! Came to our house on a Friday…read morenight within one hour of my call at 8 p.m. to fix our A/C. Charged us a very cheap price for the services rendered. Tech was knowledgeable and quickly and accurately diagnosed and fixed the problem. Absolutely my new go-to for A/C issues!

After using various AC companies over the past 15 years we have been using New Balance for the past…read more3 years. They had installed the ACs in the house we moved into so we continued on with them for maintenance. We have had to replace both systems since moving into the house (due to age) and felt that we were given a very fair price. We had some issues with the installation of the second unit last year and even when things were not going to plan New Balance handled the situation with grace. They always do a very thorough job with the annual maintenance and we have never worked with a technician that hasn't been knowledgeable and efficient.

I have been using New Balance since 2016. I would highly recommend to all…read more Always great work .Employees are knowledgable and polite. They are always timely and fair priced. Certainly a 5 star company!!!

We have had two different employees from Air Wise work on our A/C unit over the last 7 years on 3…read moreoccasions. Both Mitch and Auggie were super helpful and very knowledgeable. They not only fixed our issues, but went above and beyond making sure I understood what the issue was and how it was resolved. They were also very great with my dog, who is slow to warm up with men.

I have a Mitsubishi Mini Split that had been leaking into the apt. I was referred to Air…read moreWise-Mitch by a neighbor. He responded quickly to my text and showed up as scheduled. They did a professional job cleaning the mini split unit. Mitch had amazing customer service and explained the process in detail. They left the job site clean and just at the time he had mentioned it would take. I recommend Mitch for you AC needs especially a Mini Split. He was a pleasure to talk to.

Theyre awesome, on time. Quick to reply. They are the only ones i call if there is an issue and…read morethey explain and show you what wrong.

5 Star A/C & Filter were very responsive and willing to help out on a moments notice. The…read moregentlemen that came out to work on my heater found the issue quickly and made sure to test and confirm everything was done to my satisfaction. They are my new HVAC company!

They are back again. Never a pleasant experience when the AC is out. But they were here first thing…read morein the morning, diagnosed the problem, and had it repaired in minutes. He explained why I had the problem and it made total sense. They charged a very reasonable service fee and advised me that equipment is under warranty... who knew? I am always happy when Greg shows up. I always ask him to skip up to the house like he does in the video. I refer all of my clients to them.

I previously gave them a 5 star review, but that service no longer exists…read more We had a problem with our front heater and called Northwind because other service was good. The guy who came out took over 3 hours to "Diagnose" the problem, but because he had taken way longer than it should have, he only charged us for two hours. Got an estimate that the unit needed a new heat kit and we accepted it. NOTE: Their estimates try to be general and I do not like a general estimate when the cost is over a thousand dollars. They came out and put in the 'heat kit' and the heat worked. The only problem was it would not shut off when it reached the correct temp on the thermostat. We called Northwind and told them of the problem and they sent someone out. This guy was similar to the other in that it took him 4 hours to diagnose the problem and each time he would tell us it was a problem, we would say, "But your guys fixed that." and his story as to what the problem was would change. We were told at least 4 different reasons this was not working. He finally settled on it was a valve on the roof and he had tested it with a magnet. The other problem was the guy would stand around and talk to employees the whole time he was here. Then he called a manager up to the front to tell her he was only going to charge for 2 hours. I was there and heard it and left her to sign. The next morning I get an invoice charging us 4 hours for sending out the village idiot. I immediately called Northwind and was put through to someone named Dale with an attitude. I explained the issue and he had said well you don't have to be upset and I told him I wasn't and was speaking in a normal tone and am just telling him the issue. He apologized and made a comment that he was just saying it because of others?!? Then he told me he was going to check into it and call me back. That was on 1/25, a week ago yesterday, and he still hasn't gotten around to it. I called another A/C company and they immediately found the problem. Whoever put in the heat kit or the person coming to 'diagnose' the overheating issue had burned out an entire circuit board. The actual problem was fixed when they reset the thermostat but now we have to buy a new board to be able to have heat in the front of the building. Northwind used to be good. Undoubtedly they are scraping the bottom of the hiring barrel now due to their growth. The people they are sending out now are incompetent, lazy, and slow. Oh, but they do continuously send you reminders that you have an estimate you haven't agreed to!!! You need to sign it so they can send another village idiot out. USE ANYONE ELSE

I've been using Texas Pride Air Conditioning for 4 years to maintain my 2 AC units. Their techs are…read morealways on time, thorough, well trained and professional!! Best service I've ever had!

Our unit stopped blowing cold air one evening and I called Texas Pride that night and they were…read moreable to come out the next day. Kenny, the lead tech, had great knowledge of HVAC and was able to figure out the issue, apparently a pretty rare one, quickly and got to work on the solution. I'm very pleased with Kenny's attention to detail and knowledge. He explained in detail the steps he was taking to diagnose issues throughout, and also the steps and costs associated with the solutions so you had a rough estimate throughout the process. I've been surprised by costs after some minor HVAC work before, so it was nice to know throughout the process what the work and parts would cost me. Texas Pride is now my go to HVAC provider and I'd recommend them to anyone.

Topnotch Ac Systems redefines service and value. Daniel has installed 2 AC systems and done repairs…read moreto old units for me. He is punctual, professional and really knows his stuff. This company provides customer service AND value , over & beyond. I HIGHLY recommend Topnotch.

We were referred to Top Notch Air Systems by our son, who lives in Sugarland. We are in west…read moreHouston, and the owner came out the very next day and did an evaluation of our a/c. We did have to replace our unit, but we felt very comfortable , as we were shown what the issues were by Daniel, in a very professional manner, at a fair price. The entire new system was working beautifully by the next day! The installation team was very neat and respectful, and we could not have been happier with the customer service and attention to detail. We have found our new A/C company!

His phone don't work, he don't answer or answer his calls. He has disappeared. He was referred by…read moremy co-worker

Félix is as honest a person with his customers that I have ever dealt with. He fixed a problem that…read morecould have cost me a lot of money, for a much cheaper price. There is no replacement for having someone you can trust ,as well as does good work Thanks for all you do.