We called Techpro Builders to repair our AC. Park was fantastic. He diagnosed and fixed the issue quickly and efficiently all while explaining what he was doing and why. Park was very professional and clearly has a passion for his work! read more

I spoke with 4 companies about having HVAC installed. I'd say that Tech Pro was likely the second most competent (at least in quote phase), while also having the same price (about) as 3 of the 4 companies. The most competent (IMHO) company was literally double TechPro's quote and I had some large concerns with them, so I didn't use them and instead used Tech Pro. Tech Pro seems to be run by Armen. Armen is sales rather than worker. He has various crews that do all the work. The biggest negative I'll give to Armen himself is how imprecise he is. He didn't do manual J calculations to size the heating and cooling. Did not do manual D calculations for ductwork. This really drove me crazy. This is such a massive red flag and I was stupid to ignore it. I found that I had to babysit his crews as they would cut corners constantly if I wasn't yelling at them. A lot of them were also completely clueless. It's a problem when the homeowner knows more about HVAC than the crew installing the HVAC system. There was one time where I had to tell them three times not to do something and they only gave up on it when I escalated to Armen. Really, really bad experience. It meant I missed a lot of work, and was incredibly stressed out about the whole process. They made various silly mistakes. Punched some holes in walls that didn't need holes to be made. Miswired the heating (wired it as one stage instead of as two stage, I caught that). Miswired the condensate pump (wire was simply not attached - which meant that I ended up with a few liters of water dumped in my crawl space before I noticed). Did not install condenstate neutralizer. Made holes in plenum that I told them not to make, that they then patched (poorly) when they realized I was right. With all the negatives listed above, the one strong positive I'll give is that Armen really, really wants the customer to be happy. When I would point out problems he would always fix them. I do think he is fairly honest, too. I think his primary goal is to keep customers happy, and that is reflected in his very postive Yelp reviews. At the end of the day I have a functional, but FAR from perfect, HVAC system that is able to heat and cool my house. But it could have been a lot better - it is unbalanced, loud, and was very stressful for me to have installed. read more

Park was extremely helpful, provided a ton of great knowledge about my system and tips to better maintain, and took the time to help answer all questions I had in great detail. I've had Techpro come for both my AC install and maintenance, and they have always been very professional and detailed in their work. Highly recommend Park and TechPro! read more

Techpro builders is very knowledgeable. They provided a maintenance service on a unit installed by another contractor, and provided high quality feedback and guidance for proper use/care of the system. read more

Techpro installed new ducting and a heat pump + gas furnace HVAC system for our remodel. There were a couple of minor issues that needed adjustments/replacement after installation. Park from Techpro responded promptly each time, diagnosed the issues and resolved the problems completely. The system works very well and we're very happy with not only the products but the customer service is top-notch. Definitely recommend. read more

I used TechPro to install a heat pump and was very happy with the communication, install process, cleanliness each day, and follow up when we had an issue with both a small noise issue that was resolved and a small issue when the inspector came out from the city. They are handling my rebate as well and while I haven't received that yet so far the communication around required documentation has been timely. Park is the chief tech and he was great as was the 2 man crew who did the main removal of the old and install of the new. Works great and would highly recommend TechPro for your project. read more

Amazing service from start to finish. I put in a new electric heat pump water heater in late December 2023. From the initial quote to the installation of the unit, everything was outstanding. They delivered on what they promised. The entire team is professional and honest. read more

Park is fantastic. He is very knowledgeable on all HVAC systems. His work is great. He even goes above and beyond what problem he came to fix. I will always use TechPro for my HVAC needs. read more

After having such a positive experience with Techpro for our wall heater install several years ago (2017), we decided to contact them again to install a mini split A/C. They were the first ones we reached out to and we were hoping that we would get some benefit as repeat customers. Unfortunately, the poor customer service this time around during the estimate/quoting process was very frustrating. The estimate guy came out and took a look at our situation and told me that he would get back to me with a quote after consulting someone. After not hearing back for a few days, I had to reach out to them multiple times and finally received the quote over a week after the visit. After a bit of email back and forth, we revised the scope of the quote and it was determined that they would need another appointment to take a look at our attic to make sure there is enough space for the A/C line set. On a Tuesday, they told us that they could come by on that Saturday. I responded that Saturday afternoon would work since we were planning to be out in the morning. Then radio silence. I sent multiple emails throughout the week to confirm the time but they never responded. Then on Friday evening, he calls and leaves a voicemail that he will be there Saturday morning. I frantically called back to try and clarify that Saturday morning will not work (as I explained in my emails), but the call went to the main hotline. The receptionist didn't know the estimate guy's schedule and couldn't help me. She forwarded me to someone else but they couldn't help me either. Eventually, I was able to get a hold of the estimates guy on Saturday morning to explain that the time wouldn't work and we needed to reschedule. He came by later in the day to take a look at the attic and claimed that he didn't see my emails. After all of this, I was just so disappointed in the poor communication (which I had no issue with back in 2017) and it seemed pretty clear to me that they weren't valuing my business. They made a lot of excuses throughout like they were really busy or that they were going through some changes, but that doesn't really excuse what happened. Needless to say, we decided to move forward with a different company for our mini-split installation. read more

Referred by a friend and will refer to more friends. Great experience! Nice people with professional skills.

Techpro install 2 set of hvac in my house. They did a great job on that. Also their technician Park was extremely helpful, patient and tend to details. Highly recommend Park and TechPro! read more

Mr. Park quickly identified the problem with our AC and repaired the unit. He communicated clearly and was detail oriented. I will be using them again in the future. read more

Just an update to this. After reading my review they reached out to me and asked if they could give me a quote. I took them up on the offer and they came out on the agreed upon time. I had a very frank conversation with what I believe was the owner about their customer service and how hard it was to get a quote. Basically what he told me was they were so overwhelmed with work that priority goes to their existing customers when busy and new customers, quotes etc, are a last priority. The quote he gave was roughly 10% higher than the quote from another company I ultimately went with. I do appreciate them trying to salvage this relationship, but I'm still very skeptical about their "if you are a current customer, we will answer your call" mentality. He even talked about a special number existing customers get where they will actually answer the phone. It was all just a bit much for me and my initial experience, coupled with the high quote and sketchy promise to answer my call if I spend 20K with them, I just went a different direction. read more

My furnace went out during a cold spell and Park was quick to respond. He came off as personable, knowledgeable, and professional. He diagnosed the problem quickly and fixed it in no time. Besides his diagnosis of my heating system, I appreciated his follow up afterwards. I definitely would recommend Techpro Builders. Their service and quality of work is top notch and their pricing is very fair. read more

Amazing service on my furnace and ac system. They told me upfront if there were any issues and always kept me in the loop with any changes or extra charges. Total value for money and I can highly recommend them. read more

I used Techpro Builders' service several years ago. Recently I reached out to them again for heater repair. Armen put me in touch with Park. Park (along with other team members) communicated with me in a timely and efficient manner. I am very pleased with his service. Park solved the problem on one visit. His diagnosis of the problem was correct the first time around, he is sincere, caring, responsible, experienced and follows thru on his work by calling me a day or two after he left to make sure that the heather continued be working well. Park has high work ethics that is hard to find. I am sure other technicians under Armen's leadership are equally good. I am currently waiting for an estimate for another job that involves Armen coordinating with another type of contractor. I look forward to working with them on this project. I do highly recommend Techpro to others :D read more

Great guys! Helped me with moving AC condenser. Park was communicative and very detail oriented. I got a good quote for the work as well.

The heat coming out of our furnace wasn't being distributed throughout our house properly. Park from Techpro Builders did an amazing job at figuring out a quick fix that immediately improved the situation for us without having to do a huge job. read more

Our broken-down furnace was replaced by TechPro Builders recently, and I can only say the best things about them. Park was very thorough in sizing up the furnace capacity required for the air ducts already in place, instead of just going with the rating of the old furnace. He didn't try to include additional services or replacements in their quote beyond what was reasonable, but made sure that everything was going to be up to city code. He was very responsive at all times, and genuinely cared that we would not be without heating for too long, and made sure that the repair took place as soon as possible. The technicians who were performing the installation were very knowledgeable as well, and finished the job quickly and carefully without any issues. Any small concerns we had about the installation they addressed immediately and gladly. We also had an ongoing conversation with the furnace manufacturer with regards to some warranty claims, and TechPro offered to keep the old furnace at their own location for several weeks after the replacement while this was ongoing, in case an inspection needed to take place. Really appreciated the gesture. It just happened that our water heater also started leaking within a few days at around the same time, and we asked TechPro Builders to replace that as well. Garen and another two technicians came out this time for this straightforward job, which they did well as well. I asked them to make some adjustments to the water tank after the installation was finished, and they did that as well gladly the next day. Garen, like Park, is very easy to talk with and get information from, and he even volunteered to give good advice about completely unrelated issues around the house. Very nice. I especially appreciated that they were always very responsive and eager to start the jobs when we were in need, as soon as possible (literally within a workday or two). They seem to have a low-key and direct approach to their operations with no overhead of online scheduling, etc., but to us it just worked out better, given how responsive and proactive they are with the actual repair services that they provide. read more

I had contacted Techpro Builders to repair my very, very old furnace. Unfortunately, I didn't have the funding to purchase a new furnace. Park was assigned to my job and provided to me awesome technical assistance. Park was extremely knowledgeable about furnaces and very patient in attempting to find a replacement gas valve for my very old furnace. Park never pushed me at any time to purchase a new furnace but gave me an approximation on what it would cost. End result was that the furnace is too old and I'll need to purchase a new furnace. I plan to go to Techpro Builders for the new furnace when I do have the funding since Park has demonstrated to me the type of service, responsiveness, and honesty that I can expect from Techpro Builders. Techpro Builders is a top notch honest company that looks after the customer and that's the type of company where I'll be a repeat customer! read more

Techpro installed Daikin minisplits in my home about a year ago. We had some other construction done recently and one of the units started leaking. I called up Techpro and they had a technician come out to fix it inside of a week. The technician was very professional and diagnosed and fixed the problem in a few hours. read more

Techpro Builders are the " best of the best" Park, was very accommodating with my work schedule, looked at my furnace, and figured out the issue immediately. It literally took him about 30 minutes, start to finish. Also made sure I had carbon monoxide alarms installed, and working. Professional, friendly, and clean. Called the day after to make sure it was working properly. Heater works like a charm now. read more

Very recently 3 out of 4 mini split systems failed due to electrical and circulation problems. Even though it was during a very cold spell and many companies were swamped, due to our urgency, Armen accessed the varied problems involved and had them all up and running in 2 days! Excellent customer service and work!! read more

Park and TechPro Builders are absolutely wonderful! Literally the most thorough HVAC company that we have experienced! We were looking for a company that we could get started with on a routine maintenance plan, rather then just calling when something went wrong. I am so thankful we found Park! He was so thorough in checking our unit and did a complete maintenance at a very reasonable cost. I really appreciated how he explained all of his findings and suggestions. He is very friendly, efficient, and knowledgeable. We look forward to working with him from now on for our HVAC needs! Highly recommend!!! read more

This is a solid outfit....called in for broken HVAC unit a week before Christmas. Got a tech to come out the next business days. All in all very responsive and professional. They covered the floor/working area with a tarp before bringing any tools, big plus in my book. Did the work supper clean and had all the replacement parts in the truck. Special Tnx to Park for a clean and painless service calls!!!! read more

I reached out to Techpro over the holidays for some help with a smart thermostat gift. Amazing service. Park gave me some help over the phone and marked up some pictures of what I needed to access on my furnace. In the end I was able to do it myself. He even followed up a few days later to see if I was successful or needed more help. Great service, advice and follow up. And extra impressive when they were backed up over the holidays! read more

We had the furnace installed by Techpro in Dec 2018 but lately it started having issue when turning on. Since we had good experience with Techpro in 2018, we contacted them again. Park was very nice to help us get some discount after learning we were returned customer and referred our neighbor to them as well. Park was also very responsive and professional. He arrived on time, identified the issue right away, and helped us fix it in less than an hour. During his visit, he wore a mask and put a blanket on the floor to keep the house clean. We highly recommend Park and Techpro for any HVAC service. read more

I had a complicated project but techpro came out with a great quote and executed it. Our Eichler house does not have an attic so we had to install ducts above the roof by cutting through. Garen and his team were thorough in their work and every single item was done to perfection. From insulating the ducts to hanging the HVAC from the ceiling to save my garage space to high quality electrical work. He has many good members in his team who know what they are doing. He had to work with another roofing contractor but they executed that partnership nicely by coordinating well. I am writing this review after 4-5 months of testing and am happy with the work and will definitely recommend Garen and Techpro team. read more

Techpro installed a new furnace, ductwork and 4 vents in the narrow, rocky crawl space of my home. A challenging 5-day job that they completed with no problem. They thought through all the small details in their proposal and checked off all the boxes. I met the owner, estimator, and 3 crew members in-person, and other staff over the phone. Everyone in the organization is incredibly professional and polite, and very responsive to calls and emails. They really do excellent work. I highly recommend this company. read more

Armen and his team installed all the ducts as well as heating / AC in our home back in September 2019. They are very prompt and professional in communication, which we appreciated a lot! (Hi Donna!) During the install, they also offered to remove our old wall heaters and disposed them for us, and even found someone to help paint and patch over the wall where the wall heater had been. It was so helpful for us. This week our AC needed some maintenance and the Techpro team (Park) was able to get over to our house within a few hours of us raising the issue. Park was prompt, helpful, and got things sorted quickly. He also wore his mask the entire time, which we appreciated. They really are an awesome team! read more

Armen and his folks (including Park) have done a few jobs for us -- installed a mini split system (love it!), replaced our main furnace, and two rounds of general inspection and maintenance. In all cases they've come on time and been helpful and professional and did a great job. I will definitely use them again. read more

He was great. We got a fair price, the fix was fast, and we got some feedback on some maintenance. I will definitely call use them again!

I used TechPro Builders for the first time yesterday. Parc was the technician who serviced my heater. He was very efficient, personable and also very accommodating to a senior who is hearing impaired. I am very pleased with the service and their level of professionalism. I highly recommend them!! read more

I've used Techpro as our go to HVAC company for the last few years. They've done annual maintenance for us as well as installing new AC units and minisplits. Everything has been great. They've always been responsive, honest, and fair. Special acknowledgement to Park, the technician I always ask for to service our property, because he's always willing to explain what he's doing and what he's found and has often gone above and beyond to resolve our issues. read more

I needed an inspection done on my HVAC system and Techpro Builders were very easy to work with. After the inspection, they left detailed notes on what they found, suggestions on how to move forward and preventative maintenance that we could do on our end to increase the lifespan of our HVAC system. I'd highly recommend Techpro builders to everyone. read more

I contacted Techpro to service my high efficiency gas furnace. The overall experience was beyond my expectations. The Techpro technician, Park, was extremely easy to work with. He was extremely courteous throughout the process - from appointment setting to the actual service. Park showed up on time, performed the service in 2 hours, and proactively identified and fixed issues that I would have not even thought of, including resealing broken caulking around vent pipes going through the roof. He left me with valuable suggestions on how to make sure the furnace is running as efficiently as possible, and I feel like I learned something new about how my home works. Price was reasonable and I look forward to having Techpro come by again. read more

We had our Carrier Heater go out late on Wed,12/22/21. I left messages for multiple HVAC company's, all saying they could not respond until after the holidays except for Techpro Service. On Thursday morning 12/23, right before the Holidays, and with a booked day, they said they would have a Tech out at 9:30 am! Park, our tech arrived on time, resolved our issue in about 20 minutes, also ran entire diagnostics our old heater and resealed a vent that was not done properly 10 years ago. Park's courtesy and efficiency was beyond compare! He was kind enough to explain what he was doing and instructed us on how we can better maintain our heater in the future. Thanks again to Techpro and specifically Park for repairing our heater on such short notice. Techpro will be our go to HVAC repair company from now on! They earned our trust and their charges were more than fair for the work done. read more

We had a HVAC issue with our AC and Furnace, and Park was able to diagnose the issue quickly and methodically. He talked me through both his diagnostic process, explained what he discovered and ruled out, and talked me through potential issues and solution options including potential costs. I appreciated him educating me during the entire process as it gave me the opportunity to make a more informed decision. He then quickly fixed the overall issue. Great experience with Park, and would recommend him! read more

Our old AC unit has a bad connector and thus keeps running forever. I was able to get a quick turnaround from Techpro and the technician Park delivered excellent services. Not only he fixed the issue efficiently, his shared plenty of tips for maintenance, upgrade etc. I would definitely consider working with this group again. read more

I had my furnace replaced last October 2022. I chose Techpro to install it. I chose Techpro over all the others that gave me estimates as they were the only ones who did not require full payment even before installation. Apart from this my choice was based on conversations I had with each of them and Techpro was the only one that really gave me confidence about their company. I should mention that I also was influenced by the reviews I had read about the company. Coincidentally, Techpro's estimate was the lowest among the estimates I received and this was because they had quoted a furnace that had an 80,000 BTU whereas the other companies had quoted furnaces that were rated at 100,000 BTU. I was rather apprehensive about this but after talking with them and getting their assurance, I finally went with Techpro. The installation went well and I am happy with my furnace. Initially I had a problem with the thermostat. I had programmed the furnace to start at 4:30am but it kept kicking in at about 3:30. After some followups the company changed the thermostat. The same problem occurred but a couple of days later, Park, the one who replaced the thermostat advised me that he had gotten in touch with the manufacturer and that he was advised that the thermostat had a default start time which was about an hour earlier that whatever may have been programmed. With this info, I programmed the thermostat accordingly and everything is going fine. I rate this company at 4 Stars. I never give a 5 star rating as that means the company is perfect which it never is. There is always room for improvement. My only criticism about the company is the fact that I needed to be following up on what was happening. It would be better for the company to regularly update their clients on the progress of any post installation problems that may need to be solved. read more