Alan & Jack helped us out on a couple projects and we're great! Easy scheduling, arrived on time,…read morekept us in the loop the whole way and no surprising costs. Definitely keeping Priority One in our bookmarks for future use!

One of the worst customer service experiences I've ever had. I don't like leaving negative reviews…read moreand as a former business owner, I always strive to resolve things with the business before taking to the internet. This is a lost cause. We called over a week in advance for an inspection on a house we are closing on, already in escrow. I let the person booking know that we needed a sewer inspection and that contingencies were being removed so it was crucial that we get the inspection as promised. I was told we would get an estimate for services in advance. Despite calling back three times prior to the inspection, I never got an estimate. It was too late to find a new service. On the day, we were able to get a price, which seemed fair. Our window was 12p-2p. Alan, the tech, showed up at 2:30 and only when it was time to do the video inspection of the sewer did they discover that the battery for the video unit was not charged. They dispatched another battery, but our realtor had to leave by 3:15, and there was just not enough time. How do you show up to do a video inspection and not have a charged battery, not have a backup, and not KNOW in advance your battery is dead? OK, not great. Alan promised us he would return at 10:30 the next morning. I explained to him that this meant we'd have to book another night at the hotel, and incur expenses for the dogs, food etc. All in all, it cost us an additional $350 because of their failure to bring a charged battery, Not happy. My jaw hit the floor when Alan informed us that there'd likely be an additional charge to come back the next day which was a Saturday, but then quickly backtracked, saying it wasn't his call. We spoke to someone on the phone who assured us that since the error was theirs, they wouldn't uncharge us for having to come back the next day. Well, thank you SO MUCH. Needless to say, the next day, after having incurred a $350 hotel stay, plus dining, toiletries, etc. NO ONE SHOWED. The realtor was with us, having left her family for the appointment. After 40 minutes of trying to figure out where the hell Alan was, we were told that unless we paid the additional $150 - again DUE TO THEIR MISTAKE WHICH ALREADY COST US AN ADDITIONAL DAY AND $350 - no one would show. And they didn't!! UNREAL. The guy we spoke to on the phone was cold, displayed no remorse or empathy, It felt like a total shakedown. What a great grift - have your battery not charged and up-charge people for it when you can hold them up in the wild. We ended up calling USA Drain and Plumbing who were courteous, understanding, and sent someone right out to do the job at a fair price. They also wrote a great report. Again, I hate to write bad reviews as you can see from the vast majority of my reviews. This one though left us no choice. I wish there was an option for ZERO stars.

Just finished our annual a/c maintenance. Technician was very professional and finished the…read moreinspections quickly and competently. Explained everything he was doing and what he found.

We had many questions and Luis Renteria was so patient and answered all questions of our questions…read more We will definitely use Comfort Air for our job.

We had a "no airflow" condition on our roof mounted home HVAC, regardless of selecting heating or…read morecooling operation. I called Paul Mitchell's Air Care at 8am to get an appointment, and the tech, Michael Dominguez, showed up at 10:30 to inspect. Within minutes, he found a loose bolt on the fan mount and was able to immediately correct the problem. Total cost for service call...$75. It's an older unit, and we were expecting a big expense, not having any idea what was wrong...what a relief! I would not hesitate to recommend Paul Mitchell Air Care to anyone for any HVAC need. We were treated professionally, fairly, and we're back online far sooner than we expected. Thank you Michael D. , you represented the company well! Kevin W. (la Quinta Cove)

Every time they come out for my service, they prescribe an expensive fix. The most recent was a…read morequote for $318. I purchased the part from Ferguson for $14.91. A bracket for $15. With a pair of pliers, a screw driver and nut driver for tools, it took me (a very unskilled home owner), 20 minutes to open up the panel, photograph the part. Another 30 minutes to turn off the electric, remove three wires. Screw in a few screws. Assuming a technician could do it faster $288 for 30 minutes of labor. Look at You Tube, it's listed as a top AC scam.

First time using Absolute. Excellent company on time within…read morethe schedule appt . Came to do a summer maintenance on Ac . Reasonable price and very professional.. Definitely will use again. ...

Good service. Contacted manufacturer about equipment problems, thus obtaining replacement parts…read moreunder warranty.

I initially reached out to them for a routine maintenance on my 3 ton Carrier unit as well as my…read moresplit unit in the garage. Their reviews as well as overall ratings were what attracted me to use them as well as their experience with split units. My call was answered right away & I was able to get an appointment the next day. That went very smoothly & the technician was very professional & helpful. Unfortunately a while later my Carrier unit's fan motor started making noise. It was Easter weekend, but I called them to see if they could send someone to at least take a look at it. Chris the owner responded to my call & despite being with his family, said he'd be over later that day. When he arrived, he assessed the situation and explained to me that the previous repairs on the ac unit had replaced the fan motor with the wrong size motor for that unit. He took the time to educate me on why the motor was wrong & had resulted in damage to the fan. As a result, both the motor & the damaged fan would need to be replaced. He said he'd work on getting both a new fan and motor for the unit. Unfortunately there were non in stock from the local suppliers as well as LA. We're able to find the right motor & fan at an out of state supplier which was able to ship it UPS 3 day delivery. Parts came a day early, & Chris was there the next day to install both! He again showed me how the new motor & fan were not only the right ones for my unit, but also how it would be more energy efficient as well. Chris is a true professional who genuinely cares for his customers! I'd definitely recommend him to any of my friends in the future!

My husband and I are so impressed by the honesty, integrity and professionalism Assured Heating and…read moreAir conditioning displayed in our home. Wow! their attitude, service and unbelievable honest approach is so refreshing in this environment. They absolutely put the customer first in every way! We highly recommend Chris and his team for all of your Heating and air conditioning needs if you want not only a fair price but an excellent job well done!

Very responsive. They gave us the best price for replacing compressor. Didn't try to upsell to a…read morenew system. Explained things other techs hadn't. Would use again.

I'm so glad I found Harmony Heating & Cooling - they were awesome! Steve was very responsive,…read moreexplained the whole process well, and followed through on everything. They gave me the best price out of the four companies I've contacted and didn't try to upsell. By far the best service/experience I had since we moved to the desert eight years ago. I'll be using them for all my AC/Heating-related needs again. Highly recommend! Thank you, Steve!

Adrian came today and did a fantastic job. We love this company and they always follow through…read more Never had an issue. Adrian was knowledgeable, pleasant, professional and checked everything to do with our furnace! We have an existing maintenance contract with them for our new home and they always follow through. No issues with air conditioning either as they double checked that back in July. We are happy and happy we got Adrian

"We had to file a claim with Anthem / Insurance companies but the process was frustrating as they…read morechanged their position multiple times. In the end, they denied coverage because we had another company come out to properly fix the issue-this included replacing the coil, installing it correctly, replacing the drain pan (which Anthem never addressed), and installing both a new drain line and a secondary backup drain line. Unfortunately, Anthem refused to cover the damage they caused. This company should be considered a last resort."

To Whom it May concern; I was searching for a company to…read morereplace 2 A/Cs I have. I got an appointment with Next Level Air for 5/13/26 The representative showed up Julien Roussos he was absolutely the most curtious knowledgeable person I have met in a very long. I am amazed that both jobs were completed with in 2 days. At an extremely fair price. The service fellows involved were Jorge Chris and Daniel. I commend all of your employees with the highest regard. Thankyou for a job very well done Len Knight 75840 Altamira Dr Indian Wells. CA 92210

Great experience. A representative contacted us within 30 minutes of my Yelp request, and scheduled…read morean appointment for the next morning. The team showed up right on time the next day. Both Mira and Chris were very professional, went through the entire system looking for something that might cause my intermittent problem--fixed several minor issues, and did a general maintenance. All for a very reasonable price. They were courteous, tidy and thorough. We will use them again, and highly recommend this company.

I called several AC companies after my system suddenly stopped cooling, and most were either…read moreunavailable or couldn't help anytime soon. When I purchased my home last year, my home inspector had already warned me that the AC system might only last another summer or two. Unfortunately, it didn't make it past the second summer. I was stressed about how long the process would take, especially in the Coachella Valley heat. Alex and his team at Lua's Air Conditioning responded so quickly that everything moved within about 24 hours. I was honestly surprised at how fast it happened. Within a very short time, the entire HVAC system was replaced, and the team worked like they were on a mission to get everything done right and efficiently. My kids didn't even notice the AC wasn't working because of how fast and efficient the process was. They provided several options and explained everything clearly, helping me feel comfortable making the best decision financially and for the future of my home. Now my home is ice cold, and everything is brand new, clean, and up to code. This was a major purchase, but I do not regret it at all because of the knowledge and guidance Lua's Air Conditioning provided before I made my decision. If you want something done right, this is the company you can rely on. Highly recommend!

Requested a quote from jaime for a new ac unit. First thing he did was rule out if i even needed a…read morenew ac and after he showed me all the issues my aging ac unit had he reccomended a few units and prices along with payment plans. Him and his team are very thorough, quick and professional i'll be sticking with them for whatever ac related issues i have for the foreseable future.

First Choice installed a new Amana HVAC system in 2018. We have had their annual service plan since…read morepurchase. Techs come out in spring (AC) and fall (heat) and service the system. Every visit has been professional and technicians arrive as scheduled or call to announce ETA. Company has been outstanding regarding service and communication.

I have used First Choice for quite a while a few years and won't use anyone else. Never a problem…read morewith setting up my annual service and like clock work a technician arrives as promised. I get a diagnosis of my system with the annual service sent to email and if a part is failing the technician will let me know without paying a service call. There may be other companies offering special prices but there is no better honest professional company than First Choice.