While away, my tenants were to get a dishwasher installed but Costco wasn't able do due to a rusted…read moreangle valve and no stop gap. Comfort air was able to install it next day(Saturday) so that Costco could come by Sunday to try installing the dishwasher again. Overall good experience. The price was slightly on the higher side but it was a weekend and was urgent so in the end was worth the cost. I did find other estimates but comfort air could come the earliest

To the Coachella Valley community: I'm continuing to respond here to help others avoid the…read moresituation we experienced. Comfort air is not trustworthy - get second opinions and document EVERYTHING yourself. ....................... Hi Paul, Thank you for your response--it confirms my point: Comfort Air does not stand behind its work. After multiple opportunities to address issues tied to your original installation, your team instead presented repair quotes. The main issue, that completely stopped our unit from working, stems from your installation. Presenting $2,853+ in "options" for issues you created is not thoroughness--it's avoiding accountability and taking advantage. Example: We were told no leak could be found, and was likely in our line - which was later proven incorrect. That's either a failure in diagnosis or a lack of proper inspection--neither is acceptable. In addition, I paid your company $50 to present those absurd quotes to me and this was a critical issue that took our unit completely offline. Pressuring us with $10k quotes with no working air conditioner... had this been summer, you and your team would have put us in an even worse position. The cherry on top? I recently received photos of your company's work that I had requested years ago. Those photos show installation issues that were never disclosed or corrected--even after your personal inspection and the 6+ times your team has "serviced" our equipment since. I'm not sure what you deem as "thorough" but I respectfully disagree with your definition. I gave multiple opportunities to resolve this directly before posting. A company that "stands behind its work" should have diagnosed the install issue and worked to correct the immediate problem; not try to take advantage of people that invested in your company. Thanks for the very expensive lesson. I'll never forget it.

This company is amazing. Not only are they super responsive and able to come out on a moment's…read morenotice, but they are all really, really nice people too. And that goes a long way in my book. I have a short term rental in Palm Desert and the other night my guest called me to tell me the A/C wasn't blowing at all. I called Paul Mitchell's Air Care (at 9pm by the way), and I was told they could have a tech there within 20 minutes! And, the after hours additional charge was reasonable as well. When the tech arrived, he was able to fix the issue immediately. From Bree in the office to all the techs, everyone here is top notch. I wouldn't even consider going anywhere else. They're the best!!

Every time they come out for my service, they prescribe an expensive fix. The most recent was a…read morequote for $318. I purchased the part from Ferguson for $14.91. A bracket for $15. With a pair of pliers, a screw driver and nut driver for tools, it took me (a very unskilled home owner), 20 minutes to open up the panel, photograph the part. Another 30 minutes to turn off the electric, remove three wires. Screw in a few screws. Assuming a technician could do it faster $288 for 30 minutes of labor. Look at You Tube, it's listed as a top AC scam.

First time using Absolute. Excellent company on time within…read morethe schedule appt . Came to do a summer maintenance on Ac . Reasonable price and very professional.. Definitely will use again. ...

Outstanding service and very competitive pricing! The owner is very hands-on, thoroughly explained…read moremy options, the pros and cons of each, at length, which was much appreciated. He fixed a botched repair done by another HVAC company, and he worked 2-3 hours to you get it just right. Would and have used again!

I initially reached out to them for a routine maintenance on my 3 ton Carrier unit as well as my…read moresplit unit in the garage. Their reviews as well as overall ratings were what attracted me to use them as well as their experience with split units. My call was answered right away & I was able to get an appointment the next day. That went very smoothly & the technician was very professional & helpful. Unfortunately a while later my Carrier unit's fan motor started making noise. It was Easter weekend, but I called them to see if they could send someone to at least take a look at it. Chris the owner responded to my call & despite being with his family, said he'd be over later that day. When he arrived, he assessed the situation and explained to me that the previous repairs on the ac unit had replaced the fan motor with the wrong size motor for that unit. He took the time to educate me on why the motor was wrong & had resulted in damage to the fan. As a result, both the motor & the damaged fan would need to be replaced. He said he'd work on getting both a new fan and motor for the unit. Unfortunately there were non in stock from the local suppliers as well as LA. We're able to find the right motor & fan at an out of state supplier which was able to ship it UPS 3 day delivery. Parts came a day early, & Chris was there the next day to install both! He again showed me how the new motor & fan were not only the right ones for my unit, but also how it would be more energy efficient as well. Chris is a true professional who genuinely cares for his customers! I'd definitely recommend him to any of my friends in the future!

Last month, my A/C stopped blowing cold air on one of the hottest days of the summer. I posted a…read moreproject on Yelp, and Assured A/C Services was one of the first to respond--with a quick reply and a very reasonable quote. Before the tech could come out, the unit started working again, so I canceled. Kali, who I'd been in contact with, was super understanding and didn't make me feel bad at all. She even offered a discount for a future check-up--seriously great customer service! Fast forward to Labor Day weekend--of course, the A/C dies again, late at night. Thankfully, a storm rolled in and cooled things off just enough to sleep. I immediately reached back out to Kali the following morning, and she had a tech, Chris, at my place within a couple of hours. Chris was awesome--super professional, explained everything step by step, and even took photos to show me exactly what was going on. He found a few lingering issues that should've been addressed by a previous company. His quote was fair, and he gave helpful, budget-friendly recommendations without any pressure. Long story short: honest, responsive, and reliable. I'll definitely be calling Chris and Assured A/C for any future needs!

Very responsive. They gave us the best price for replacing compressor. Didn't try to upsell to a…read morenew system. Explained things other techs hadn't. Would use again.

I'm so glad I found Harmony Heating & Cooling - they were awesome! Steve was very responsive,…read moreexplained the whole process well, and followed through on everything. They gave me the best price out of the four companies I've contacted and didn't try to upsell. By far the best service/experience I had since we moved to the desert eight years ago. I'll be using them for all my AC/Heating-related needs again. Highly recommend! Thank you, Steve!

Adrian came today and did a fantastic job. We love this company and they always follow through…read more Never had an issue. Adrian was knowledgeable, pleasant, professional and checked everything to do with our furnace! We have an existing maintenance contract with them for our new home and they always follow through. No issues with air conditioning either as they double checked that back in July. We are happy and happy we got Adrian

Hi I contact Anthem co for AC maintenance…read more And the technician said everything was good but a week after the service the AC unit stop working I went out hit it on top and it started the. Few hours later stoped again! I don't understand AC unit is 3 years old I service it and now this happened

To Whom it May concern; I was searching for a company to…read morereplace 2 A/Cs I have. I got an appointment with Next Level Air for 5/13/26 The representative showed up Julien Roussos he was absolutely the most curtious knowledgeable person I have met in a very long. I am amazed that both jobs were completed with in 2 days. At an extremely fair price. The service fellows involved were Jorge Chris and Daniel. I commend all of your employees with the highest regard. Thankyou for a job very well done Len Knight 75840 Altamira Dr Indian Wells. CA 92210

Living in the desert you HAVE to have air conditioning! I just replaced a 20 year old unit. I…read morecontacted NEXT LEVEL and I'm so glad I did. The guys are so nice and knowledgeable. They answered my questions. They put a large portable air conditioning unit in my bedroom so I could sleep comfortably. Communication through out was perfect! Call them!