Jaden from Pool Technicians came out today to look at two issues I was having with my pool: 1)…read more the lack of any pressure from the jets in the adjacent hot tub and 2) a salt cell chlorinator that was not working. I thought both were going to be major issues. I thought I needed an additional pump for the hot tub. And I thought the salt cell chlorinator would need at least a new motherboard, if not a complete replacement. Jaden did about 10 minutes of poking around and told me that 1) the pump issue was simply being caused by a rock that was jammed into one of the pumps, likely from the construction stage and 2) the salt cell was not receiving power because a previous (another company) technicians rewired it to a non-functional part of my panel. So, after an hour, I had fully functioning jets in the hot tub. A functional salt cell. And he even got my pool lights working. (I had never been able to use them and had given it up). So can't recommend this company and Jaden specifically any more highly.

Jadon has come out to my property twice nice to assist me with some leaks in my pool pump system…read more He is a wealth of knowledge and he explains everything thoroughly on how he is addressing the issue and how I can maintain the system in the future. This is extremely important to be as I clean and maintain my salt water pool on my own without a pool maintenance company. I highly recommend Jadon and Pool Technicians for your pool maintenance jobs.

Initially, I was very impressed with the responsiveness of Rolando, who is very good at…read morecommunicating both via phone and text and he came to my house to do an evaluation of the pool refurbishment/ remodel project and appeared very very knowledgeable, and personable.

AWFUL vendor. L and R pool has left us in the lurch several times since they started servicing our…read moreCondo property at Quail Lakes. The company does not care about the details, they are an awful vendor. We did not have so many issues with our last vendor. The pool seldom works well, the vendor leaves it in a poor state. Most recently we documented them cleaning the pool filters out into our pond and water features, what Great work ethic!

Teserra did an amazing job installing our pool and hardscape! Adam and the entire Teserra team…read morewere incredible to work with and provided outstanding design options. Our pool and spa came out great!!! Definitely recommend for pool/spa installations and landscaping. Thanks Adam and Teserra team!!

At first I thought my sister was crazy for agreeing to let Teserra do her backyard at Cotino in…read moreRancho Mirage while her house was under construction. She wanted it finished when she moved in March which ended up to be a fabulous idea. I thought the price was outrageous however after seeing the amount of time and work her project took before, during , and after I agree this was the only way to go. The amount of money was justified by the scope of the project. They are the only ones that Disney allows to landscape in the community. Good choice by Disney. They have a Beautiful design center if you would like to be a part of the process. If not, they are capable of planning your project. My sister lived out of town so I worked with Graham and Gregory for many days just in the planning stage because my sister has a very large lot somewhat pie shaped and hard to figure out. She did not want a pool just two separate water features. Gregory was very patient with the plans and plant selection. We even met him at their nursery to pick out all the trees and plants! And Graham is such a nice man , extremely knowledgeable, and he tries very hard to please and always comes through on his word. My sister and I are thrilled with her yard and customer service from every last person who worked on her project at Teserra . All,pictures were taken the first week so plants need time to grow Thank you Teressa

I made an appointment for them to review the property. They never showed up and they never…read morecontacted me to explain why. I'd say they are highly unreliable.

We hired One Team Property to remove a ficus hedge and replace it with a fence. Ronnie, the sales…read moreperson was wonderful to work with. He researched the type of fence we wanted and found it in Utah. Once the fence came in, the work was scheduled. The focuses were removed, and the fence was installed a day later. Enrique and Jesus performed the labor both days. They were respectful and hard-working. We highly recommend One Team Property for any of your outdoor projects.

The job was done okay for the price. However, stone tiles were poorly sealed at the rim. I'll be…read moreusing a different company next time :))

They are nice people....but not only could they not keep the pool salt or PH balanced but they also…read moredamaged a lot of property repeatedly. I had them for about 2 years. I switched and after a year with this new company I can say this is not normal. They overcharged for everything. They destroyed plants breaking branches, lawn - pouring pool water on it (still can't grow back) and when the pump broke they said they'd maintain the water while we waited for repair. They not only didn't maintain it but I had to drain it 3 times in 2 months because they could even get the water balanced from scratch. They were also dishonest on occasion about repair and showing up. Nice people but not acceptable service. I caution anyone from working with these guys. It's expensive and the damage is even more expensive.

We had a new heater put in. Everything has been swimmingly great... the pool is far more efficient…read morethan it has been for at least a year.

Splash Pools redid the coping around our pool in Palm Springs in January 2026. We are very pleased…read morewith the end result. The crew was professional and courteous and they cleaned up their workspace as much as possible at the end of the day. Thomas kept us informed of the progress on a constant basis, so there were no surprises. During the bidding process, Thomas answered all our questions and showed us pictures of other projects they did. I also had a chance to speak with some of their references. We recommend this company and will use them again in the future!.

Beck did a great job on my pool repairs. They diagnosed the problem and fixed it quickly soread more

I had a pool that was losing water and 3 different pool companies said I had an issue with my…read moreleveler. One company came out to replace the leveler and I was still losing water at a cost of $1500. I hired Ted to review the situation and he identified that my skimmer had multiple palm trees growing in it and was the source of the leak. In fact both of the skimmers were leaking and needed to be replaced. My only regret is that I didn't call Ted first Very professional, fair fees.

The plaster and tile needed to be replaced within my in-ground pool and spa combo. As an automatic,…read moreI turned to Yelp to seek project bids and read reviews. I was quite impressed with the Yelp reviews of Melo's Pools. I sent a quote request via Yelp and had a response within 10 minutes! Appointment was set for five days later. Albert and Pablo arrived to my home on time. They measured, took pictures and assessed the pool along with the pool pump system. We discussed ideas, timelines, finance options and they left me with a book that contained sample ideas. The following week I met both of them at their showroom to look at the actual tiles and find a match for the pebble. Albert and Pablo were great at making suggestions and giving me space without any pressures of making a decision, signing a contract, etc. A couple weeks later I signed contract and a demo date was set. The crew was on time the first day, and that stayed true until end of project. To no surprise there was a leak detected after opening up the plaster. Mauricio, the project manager, brought it to my attention immediately. He showed me the issue, explained what needed to be done, had a plan ready to go and with my sign off they had the issue fixed expeditiously and the project was kept on track. As a matter of fact, the project was completed a week earlier! Even my neighbors commented how quickly they worked and how great the pool turned out. From Day 1 to the end, the entire crew was respectful. Mauricio kept me updated on the progress of the project. Even after the project, Pablo and Mauricio came back (each separately) to ensure all was good. As I explained to them both, the tile is even more beautiful in the daylight and the colored grout was a perfect match! Worth every penny. Customer service is above and beyond at Melo's. Working with Melo's was effortless. Thanks to Melo's, I love my pool again. Thank you, Albert, Pablo, Mauricio, Art and crew!

My husband and I recently decided to remodel our pool, which was 12 years old and ready for a…read morerefresh. Before moving forward, we obtained three bids, including one from Melo's Pools and two other pool companies. While Melo's quote came in between the other two, we felt confident they would work closely with us to create our dream pool. Their detailed project timeline and professionalism gave us confidence from the start. We had already selected a glass waterline tile and needed expert guidance in choosing a pool finish that would be both beautiful and durable for years to come. Our Project Manager, Joaquin, recommended that we visit the NPT showroom in Palm Desert to explore our options. Following his expert advice, we selected a Stonescapes Mini Pebble finish in an aqua-blue color that perfectly complemented our tile choice. Throughout the demolition and remodeling process, Joaquin was always available to answer questions and provide guidance. His professionalism, confidence, and attention to detail helped ease any concerns and reassured us that our project was in capable hands. The day before demolition, Gabriel from the Melo's team arrived to drain the pool. The following morning, another crew arrived promptly at 7:00 a.m. to remove the old plaster finish and ceramic tile. That same week, Melo's tile crew installed our beautiful new glass tile and worked with us to create custom accents on the spa seating area, spa steps, and pool entry steps. Once the tile work was completed, another crew arrived as scheduled to apply the new Stonescapes Mini Pebble finish. After the finish was installed and the pool was refilled, Carlos from Melo's took over the startup and curing process. For the next six weeks, Carlos visited two to three times per week to ensure the new finish cured properly and that the water chemistry remained perfectly balanced. Carlos's professionalism, friendliness, thoroughness, and expertise in pool chemistry were truly impressive. He not only maintained the pool meticulously but also took the time to teach us how to properly care for and adjust the water once the startup period was complete. Throughout the entire renovation, Joaquin and the Melo's team maintained regular communication, ensuring that we were informed every step of the way. Every member of the team was professional, courteous, and genuinely focused on delivering an exceptional customer experience. Our newly renovated pool was delivered in perfect working order, and the results are absolutely stunning. We could not be happier with the finished product or our experience working with Melo's Pools. We highly recommend Albert Melo, Joaquin, Carlos, and the entire Melo's Pools team. We wouldn't trust any other company with our pool needs.