As an update to my previous review. The team was prompt to respond. They gave us a fair refund for…read morethe cost of all the chair wheel replacements. We are pleased with how it turned out.

Solid selection and range of office chairs available at very reasonable prices. My husband and I…read morejust bought our second Steelcase chair from them -- despite being used office chairs they're in great condition for a fraction of the price of buying new. Friendly workers that are available for questions if you have them, but that will leave you alone to sit in a bunch of the chairs if you'd prefer to look solo.

It was a printer emergency. The printer had run out of ink and I needed to print over a hundred…read morepages. My first thought was Office Depot because they have a huge selection of ink at a reasonable price. It was chance that there was only one two pack combo left of the ink I needed and the girl behind the register said they weren't getting anymore in until March. Fifteen minutes and $60 later, I was back on the road to completing my print job. Thanks for saving the day!!

Good overall store for office supplies. I have a filing project that I've been feeding with…read moresupplies from this store. And I am happy with my purchases. The staff is helpful and friendly.

I don't recommend this place at all. I was working with the Newark location and the "operations…read moremanager" Sean had the most douche bag cocky attitude and treated me and my client like we were not worthy of his business. He humiliated us and looking at previous reviews and hearing from others he didn't fail to surprise me. Glad I didn't make business with this company! I'll take my chances with A Better Source in Hayward

Terrible products, missing pieces for installation, the holes don't line up, the instructions are…read morestraight wrong and good luck getting any response from them. Don't waste your money, buy anything else.

Shirley is very amazing to work with. We moved into a new office that was already furnished and the…read morechairs there were terrible, but Shirley was able to help us find some very expensive Herman Miller chairs to replace the bad ones in our office. She was open and honest about the quality and made sure we got ones that were gently used or almost in brand new condition. She also was very flexible with the negotiation and the delivery. We have done repeat business with Cycon and will continue to look to them first for our office furniture needs.

I did the research and pretty much knew what I wanted. I was torn between two chairs and Shirley…read morewas helpful and let me hop back and forth between the two and scoot around the floor. I finally decided and paid cash and left a happy girl. She's honest and I like that. She even told me what chair she uses and why.

Nick, Allyza, and the whole team have been incredibly helpful. I am a private customer, not a…read morebusiness, and made the mistake of buying a cheap sit-stand desk from Amazon without realizing it doesn't go as low as my old desk. As a result, my chair was not high enough when in the sitting position. Nick showed me multiple options, including footrests, custom keyboard trays (I use a large keyboard and would need an extra large one), chairs, etc. I settled on a footrest and new chair that goes higher. When it finally arrived and I couldn't get comfortable in it, he had me bring it in and helped me adjust it to the perfect settings. They also helped me get the footrest just right and I'm finally comfortable in both positions. Great customer service. Thank you, ErgoDirect!

We went in to look at office chairs because it is difficult to just order one and know if you will…read morelike it! We didn't realize the show room was by appointment, but they were so kind and allowed us to come in and try the chairs anyway. I found the perfect chair for me, literally the exact thing I was looking for! And Nick came and made things even better by adding arms to it since we weren't sure if we wanted to go armless or not. The entire experience was fantastic and I am so glad to meet people who actually care about physical health and how your equipment in the office can impact it. I will be coming back soon to get a standing desk adjuster!

I waited over 2 months to get my Hag Capisco chair delivered because of manufacturing isses and was…read moreeventually adviced to cancel my order. I wish that I was adviced to cancel my order much sooner; the delay was originally significantly underestimated and whether that's to blame on Ergoworkx or Hag it reflects poorly on the former from my perspective. Nevertheless I would order from Ergoworkx again thanks to my good experience with Daniel Stueckrath who made the cancellation and refund go through smoothly.

We needed a basic desk that could support an adjustable keyboard tray. Most businesses offering…read moreergonomic solutions only sold extremely expensive desks. Inexpensive stores had desks with either too thin tops and/or metal under bracing that interfered with keyboard tray installation. At Ergo Works, Liz worked very patiently (explaining edge details and shape options) with us to design a simple laminate top table with very sturdy legs. She even called the manufacturer to see what tabletops might be in stock and sent photos of color/pattern. Our many questions were answered quickly. The keyboard tray and table are ordered by Ergo Works. Delivery and installation are done in one efficient appointment on site.

To Chelsea B who posted on 12/8/15 - Phoenix no longer works there for good reason. She appeared…read morecompetent and caring until we signed the contract. But after that, she not only lied to us, she made multiple errors in our Kyocera contract, our return info on our previous copier, our training, etc. And KBA management left us 'holding the bag' and has done absolutely nothing to help us. Their management fosters a culture that discourages their employees from taking responsibility and encourages them to blame customers and anyone and everyone else involved. Their tech department, however, is surprisingly, quite good.

I worked with Phoenix at KBA and she is great! She actually took the time to sit down with me in…read moreperson and explain my printers, copiers and fax machines and how I could save money and have personalized customer service. I was very impressed and switched from a Big Box store to KBA for all my printer and supply needs!

I purchased an office chair from Arranged for Comfort for almost $900 in August 2021. The chair…read morewas finally delivered in December 2021. In April 2022 I reported to Arranged for Comfort that my chair was broken. In July of 2022, a repairperson came to fix the chair but did not have the correct part. In November 2022, a repairman was scheduled to come fix the chair but did not show because of a scheduling mistake. In January 2023, I spoke to the store manager in person and asked for my money back. The manager promised me that she would arrange to swap my broken chair for a chair in their showroom during the week of Januay 23, 2023. I never heard from the store or the store manager again and it's February 2 21, 023! I have not had a good experience with either the store or their product. My experience with this store has not been good.

I have bought an ergonomic chair and driving support cushion from Susan Hannah and Arranged4Comfort…read moreand am satisfied with both. Susan was helpful and pleasant to deal with. She has been working in the ergonomics and wellness business for more than 15 years in this area. She handles business accounts and also sells retail direct to consumers from her store on Laurel Ave. If you want to improve you or your team's work productivity and general wellness go and check them out.