I had a great experience at Office Depot thanks to Queana. She was extremely patient, helpful, and…read moreprofessional while assisting me. She took the time to answer all my questions and made sure I got exactly what I needed without feeling rushed. It's rare to find customer service this attentive these days. Thank you, Queana, for your excellent support -- truly a 5-star experience!

I had placed an order online for a custom print. While the online instructions said it wouldn't be…read moreready until 7 pm the next evening, I got a text within an hour saying my order was ready for pickup. Talk about underpromising, overdelivering! It wasn't immediately clear to me where to go for my pickup but a helpful associate pointed me in the right direction. Once I got the counter, I was immediately asked if I needed help and when I gave them my name for the pickup order, they were able to easily find it and give me my item and I was on my way.

Great service when printing something. I printed a poster and it could have been easier. I was…read moretheir five minutes and the order was placed

Greetings to all, l come to this location regularly, so this review is based upon my combined…read moreexperiences; let's see how it went: Parking for this location is shared with the surrounding business in the same location; this works well for this location. Inside this location was a modestly lit atmosphere; my feelings are that it could use some brighter lighting to provide a better buying experience. The service was nice and friendly, But the Main thing that stood was the fact that there were Not Enough Workers to Run the Business; more workers can make a difference. The values are comparable to any other establishment of the same sort. Bottom Line; more workers could have more positive impact on everything.

This is the best place to print! I came in last week and Kelly was so helpful! She made sure to…read moretell me to check everything before I left. I did and noticed some pages were zoomed in, and I let her know to be honest I was not expecting it to get fixed, but wow! Kelly reprinted everything and it looked amazing! They are really experts when it comes to printing and she knew exactly what to do with the settings for it to come out perfect. On top of that, their service is great, they are fast and very good price. I will always support a local business like theirs over any other chain. I will definitely be coming back.

Amazing quality! I printed out some letter size flyers on thick paper stock for $2 each and they…read morecame out so much better than expected! The alternative I was looking at was fine art prints on Hahnemuhle Photo Rag at 10x the price, so I can't recommend this place enough!

Walking into this Office Depot is less like a retail experience and more like an unintended…read morepilgrimage through a warehouse that time--and janitors--forgot. If you are coming here for the FedEx drop-off, may the saints guide you, because the store certainly won't. There are zero visible signs indicating where to leave your packages. I eventually discovered that "service" here is a theoretical concept rather than a practiced reality. I spent enough time standing around waiting for a human being that I nearly developed a patina to match the floor. Speaking of the floor: it is impressively dirty. For a place that sells cleaning supplies, they seem remarkably hesitant to use them. The aisles are packed with merchandise, yet the store manages to feel abandoned--like a cluttered monument to corporate indifference. If you enjoy scavenger hunts in dusty, unstaffed showrooms, this is your Mecca. If you actually want to ship a package or be acknowledged as a breathing entity, literally anywhere else in the Richmond would be better.

I WAS ROBBED when I purchased a HON® 510 25"D Vertical 4-Drawer File Cabinet from Office Depot for…read more$679.99 and it was delivered smashed on the side. I made multiple attempts for 11 days where it sat outside my front door to have it picked up, and they never picked it up and never returned my money. I had someone come and take it to the dump. Attached are photos of it sitting outside my front door and a photo of the file cabinet when it was in the truck when it was being taken to the dump. You can see the dent on the right side of the file cabinet when it's lying down in the back of the truck.

As an update to my previous review. The team was prompt to respond. They gave us a fair refund for…read morethe cost of all the chair wheel replacements. We are pleased with how it turned out.

Solid selection and range of office chairs available at very reasonable prices. My husband and I…read morejust bought our second Steelcase chair from them -- despite being used office chairs they're in great condition for a fraction of the price of buying new. Friendly workers that are available for questions if you have them, but that will leave you alone to sit in a bunch of the chairs if you'd prefer to look solo.

We were mildly surprised to find this local establishment that sold quality furniture. We didn't…read morehave high expectations except for the Yelp reviews which were very positive. And in our case, it was well-deserved. Eun Soon greeted us and after letting her know what we were looking for, showed us some really interesting items. She showed us a sleeper from Finland which met all our needs. It was a Luonto Nico King sleeper. It would take a few weeks to get in. Semi, the other half of the store staff, was our contact after this point and she really delivered. After the sleeper was delivered, we noticed there was a 3cm gash in the corner of one of the arms. It matched a gash in the bubble wrap so probably happened in transit. Anyway, the manufacturer was not the most responsive in getting this addressed although they filed a claim with the freight company. After the Christmas holidays, we contacted the manufacturer again who then told us they could not give us information directly and we would have to work with Furniture Innovation. Bummer since it's been weeks since they were notified. We then got in touch with Semi, who promptly put in an order for the arm, which could be replaced instead of swapping the entire sleeper. The replacement part did not match the original so a new part had to be ordered. Instead of us waiting another few weeks for the replacement, FI removed an arm from one of the same sleepers they had in the store and had the repair team come back on the same day and swap out the arm. They knew we already waited weeks for a resolution and worked out something out so we didn't have to wait even longer. We very much appreciated the extra effort on their part to make sure we were taken care of. Also, much kudos to the delivery/repair team who also went above first noticing the part was not an exact match, then came back the same day to do the repair. We would definitely go back to Furniture Innovation for future purchases, which we're already thinking about. Great people to work with.

High-end quality furniture. Great selection of leather couches, with many from Italy and other…read moreEuropean countries. Long lead times. Lots of customization choices and pricing to reflect. Knowledgeable sales staff

When you think of San Francisco legacy business the first companies come to mind is Ghirardelli…read moreChocolate Company , Levi's Strauss, and Boudin Bakery which had their starts in the 1800's. Downtown San Francisco has blocks and blocks of different businesses. It's hard to find lots of businesses in SF which had its start within the 1800's ( not the address number but the years of the 1800's) in San Francisco. My childhood apartment in San Francisco in the Mission was my backyard and shared the same backyard with the Elixir ( one of oldest bar in San Francisco established in 1858) .When it comes to the years of technology companies which have been in business for over 20 years it seems more like 20 dog years which is the equivalent to 100 human years. There a few businesses which are over 100 years old in San Francisco and fewer that are over 150 years old in human years. There is a family owned business in San Francisco which started over 150 years ago and still exists on Market street and it's called Patrick & Co. Walking down Market street the vibe of downtown San Francisco is a blend of vintage and modern with a mix of the future. Walking past the See's Candies and The Paris Baguette and inside Patrick & Co., you will see lots of office supplies . You will also find many fun items like calendars , cards , journals, stationaries, and interesting books. You will also see anything from Hello Kitty bags to stickers of animated animals and food. This is a good place to pick up some original design greeting cards along with the pens and markers. This place is over 150 years old in San Francisco and the business feels timeless. Come visit and witness an historical San Francisco business with a modern feel. Go to a place which has supplies for business that can be "internal"or for personal secrets like getting a diary or "journal" this is one of the San Francisco businesses that's still exist and seems "eternal"and was around when Custer was still an United States Army "Colonel" This place is still open for business after 150 years in human years its considered "geriatric" hats off to the company in SF name "Patrick"it is a business that's been in business without getting " theatric"and still ticking for over 150 years all organic without a cheap trick just a consistence "hat trick"

Very fun store right on Market. I love walking in and looking at all the fun products. It's one of…read morethose great gift places that has so many different things. They have everything from tarot cards and puzzles to journals and greeting cards. There is so much to check out! I have had a lot of gifting success here with cute unique presents that you can't find at Target. Love this place!

We worked with Cory's team for our office liquidation and had a great experience. They were super…read moreresponsive and came out quickly to assess our space, gave us a quote right away, and scheduled a pick-up date soon after. While they didn't purchase any of our equipment (understandably, since most of it was heavily used and we didn't have multiples), the fee they charged to haul everything out and clean up was more than fair especially compared to other liquidators we looked into. The crew was efficient, friendly, and communicative throughout the entire two-day process. I'd definitely recommend them to any company planning a move or needing to offload office equipment.

Great assortment of office and kitchen furniture. On site staff is really fantastic. Prices are…read moredecent but not great as more worn items should be more heavily discounted. Subtract 1* because everything is jammed like sardines into warehouse and difficult to get phone/online info.

I drafted my business card but did not know how to upload it to the OfficeMax website. I went to…read morethe Alameda, CA Office Max at 1:00 p.m., and Mee P. advised me to enlarge the font size to make the card clearer and add a background color for a better presentation. Although she was the only person working at the counter, she multitasked efficiently and still took the time to help finalize my business card. She remained patient, calm, and professional while assisting four different customers at the same time as I worked on enlarging my font size. The final product looked great. I left the store at 2:00 p.m. and will return after 6:00 p.m. to pick up my order of 250 business cards. The $10 design assistance fee was absolutely worth it, along with the order of 250 business cards. I highly recommend Mee P. to anyone visiting the store for help with their projects.

Yesterday i was given a $10 off coupon with my purchase. I was ready to come back and redeem it…read moretoday when i realized it had expired a month ago, but I just received it yesterday! The associate i spoke to offered no help. Another time, i watched a little old lady come in asking to send a fax. The associate said, "printing services are closed, you can come back tomorrow or use self service." she asked for help using self service and he said, "its real easy, someone will be in printing tomorrow morning if you need help." Then leaned on a counter to chit chat with another sales associate as the little old lady, slowly walked out. I could not believe they didn't just offer to send her fax.