I came here to scan some docs to a memory stick…read more The copiers were clean and efficient. Store was well lit and clean. Parking: ez.

I had placed an order online for a custom print. While the online instructions said it wouldn't be…read moreready until 7 pm the next evening, I got a text within an hour saying my order was ready for pickup. Talk about underpromising, overdelivering! It wasn't immediately clear to me where to go for my pickup but a helpful associate pointed me in the right direction. Once I got the counter, I was immediately asked if I needed help and when I gave them my name for the pickup order, they were able to easily find it and give me my item and I was on my way.

Bought a clock on Amazon that turned out to be broken on arrival. Luckily it had a return procedure…read morewhere I could drop it off at Staples. Nice. I simply began the process online and then took the clock to Staples. I've been going to the South City location for years and it a good store. The team there are helpful even though at times it feels a little understaffed. Regardless, the associates do there best too assist customers. So, now I have an easier way to process a return through Amazon should I need. Oh, yeah. Pics...

I had a disappointing experience here. I had a return for…read moreGap that was set up through "Happy Returns" I walked into the store and there is zero signage referencing Happy Returns, and there were no cashiers at the registers to ask. I saw signs for "Amazon Returns", so I hopped in that line. There were 3 or 4 people ahead of me, and one of them seemed like she was returning half of the stuff sold on Amazon. 15-20 minutes later, I finally get to the counter and I'm told "Oh, Happy Returns are over there at the Printing section at the other end of the store." Needless to say, I was frustrated that I just wasted all that time in the wrong line. If you're going to offer a service, at the very least, have some kind of signage directing people where to go.

I had a very time intense job that required photo printing on 2'x3' easel sized foam backing. This…read morejob entailed getting the highest quality photos from both Android and iPhone for superior printing. It worked and I and the project team were quite pleased. On the second related job, I needed a photo produced on super high glossy paper for the awards which were given to the honorees of our Rotary Club of San Francisco. Once again I was not let down. The key here is that they understood the job requirements and specifications and even helped make the "right" recommendations (photo quality, sizing) to ensure a job was well done. We've used this company on / off for label printing and letters but this was truly a great job that required more skills to complete.

This is the best place to print! I came in last week and Kelly was so helpful! She made sure to…read moretell me to check everything before I left. I did and noticed some pages were zoomed in, and I let her know to be honest I was not expecting it to get fixed, but wow! Kelly reprinted everything and it looked amazing! They are really experts when it comes to printing and she knew exactly what to do with the settings for it to come out perfect. On top of that, their service is great, they are fast and very good price. I will always support a local business like theirs over any other chain. I will definitely be coming back.

I'm writing an update because it's been 8 years since it changed to Office Depot. The staff changed…read moreand try to be helpful. It's good for certain needs like pens, paper, and ink.

The worst Office Depot in the world. The customer service here is non existent and the manager /…read morestaff are just angry & irritated answering my questions. I felt ashamed asking for help here. The trickle down from manager and all employees are reflected. Everyone hates working here except the one older gentlemen which was super nice. I guess I'll be buying my office supplies from Amazon.

A wonderful company run by wonderful people. My boyfriend and I have been looking to get him an…read moreEmbody chair for his home setup (work and gaming) for forever! But of course, that chair at retail price could cost us up to $2k for a new one. We heard about Better Source from a friend and decided to go check it out. Lo and behold, they had the perfect Embody chair - and in PERFECT condition - going for $700! That's more than 1/2 off! The process was so incredibly smooth. We spoke to the man upfront (unfortunately I never got his name - shame on me!) who was extremely helpful in the purchasing process. He allowed my boyfriend to reserve a chair (and he even picked out the "best" one for him) without a deposit. On the week of July 4th we were able to pick it up and see it for ourselves. It was perfect. ZERO flaws. We basically got a whole new Embody chair and it didn't cost us $2k. I have been interested in getting an Uplift desk for quite some time and I heard that they'll be getting more with different tops. We will continue to come back here and see what more they'll get in the future. We have zero reservations when it comes to supporting such an excellent business like this. Thanks, Better Source, for making our home setup dreams come true! :)

Solid selection and range of office chairs available at very reasonable prices. My husband and I…read morejust bought our second Steelcase chair from them -- despite being used office chairs they're in great condition for a fraction of the price of buying new. Friendly workers that are available for questions if you have them, but that will leave you alone to sit in a bunch of the chairs if you'd prefer to look solo.

We were mildly surprised to find this local establishment that sold quality furniture. We didn't…read morehave high expectations except for the Yelp reviews which were very positive. And in our case, it was well-deserved. Eun Soon greeted us and after letting her know what we were looking for, showed us some really interesting items. She showed us a sleeper from Finland which met all our needs. It was a Luonto Nico King sleeper. It would take a few weeks to get in. Semi, the other half of the store staff, was our contact after this point and she really delivered. After the sleeper was delivered, we noticed there was a 3cm gash in the corner of one of the arms. It matched a gash in the bubble wrap so probably happened in transit. Anyway, the manufacturer was not the most responsive in getting this addressed although they filed a claim with the freight company. After the Christmas holidays, we contacted the manufacturer again who then told us they could not give us information directly and we would have to work with Furniture Innovation. Bummer since it's been weeks since they were notified. We then got in touch with Semi, who promptly put in an order for the arm, which could be replaced instead of swapping the entire sleeper. The replacement part did not match the original so a new part had to be ordered. Instead of us waiting another few weeks for the replacement, FI removed an arm from one of the same sleepers they had in the store and had the repair team come back on the same day and swap out the arm. They knew we already waited weeks for a resolution and worked out something out so we didn't have to wait even longer. We very much appreciated the extra effort on their part to make sure we were taken care of. Also, much kudos to the delivery/repair team who also went above first noticing the part was not an exact match, then came back the same day to do the repair. We would definitely go back to Furniture Innovation for future purchases, which we're already thinking about. Great people to work with.

High-end quality furniture. Great selection of leather couches, with many from Italy and other…read moreEuropean countries. Long lead times. Lots of customization choices and pricing to reflect. Knowledgeable sales staff

I bought a Cross pen here and within a couple of weeks, the clip fell off. I only used it to clip…read morethe pen to the inside breast pocket of my blazer, which I consider normal use. I mean, that's what it's for, right? For $100, I expect a pen to last longer than that before falling apart. They really, truly don't make 'em like they used to. I didn't actually have a receipt, but I did have the credit transaction in the app on my phone. And the employee at the register replaced the pen, just like that. In and out in five minutes. Excellent customer service! I unfortunately failed to ask the gentleman's name, but it was around 10 am on a Friday. I love this place, and I hope they never go under.

There's very few of these types of office supplies stores left in the U.S.. I love one when I see…read moreone and always go in because they usually have items that are difficult to find nowadays. Plus, they typically have unique gift items and they overall have a feeling of times when people were people. This particular Patrick & Co. location was an absolute treat to browse through. Items that took us down memory lane. Gifts for people in our lives. And organizational tools that we didn't know we needed until we came upon them. Prices might be higher than a big box store but not overly expensive. Some of the merchandise was priced in-line with what I've seen elsewhere. It was a delightful time strolling through the aisles. If we lived in San Francisco, and nearby, I'd be a regular customer.

We worked with Cory's team for our office liquidation and had a great experience. They were super…read moreresponsive and came out quickly to assess our space, gave us a quote right away, and scheduled a pick-up date soon after. While they didn't purchase any of our equipment (understandably, since most of it was heavily used and we didn't have multiples), the fee they charged to haul everything out and clean up was more than fair especially compared to other liquidators we looked into. The crew was efficient, friendly, and communicative throughout the entire two-day process. I'd definitely recommend them to any company planning a move or needing to offload office equipment.

Great assortment of office and kitchen furniture. On site staff is really fantastic. Prices are…read moredecent but not great as more worn items should be more heavily discounted. Subtract 1* because everything is jammed like sardines into warehouse and difficult to get phone/online info.

I drafted my business card but did not know how to upload it to the OfficeMax website. I went to…read morethe Alameda, CA Office Max at 1:00 p.m., and Mee P. advised me to enlarge the font size to make the card clearer and add a background color for a better presentation. Although she was the only person working at the counter, she multitasked efficiently and still took the time to help finalize my business card. She remained patient, calm, and professional while assisting four different customers at the same time as I worked on enlarging my font size. The final product looked great. I left the store at 2:00 p.m. and will return after 6:00 p.m. to pick up my order of 250 business cards. The $10 design assistance fee was absolutely worth it, along with the order of 250 business cards. I highly recommend Mee P. to anyone visiting the store for help with their projects.

Last year Brett helped me print show flyers. He was so helpful and so knowledgeable I was 100%…read morehappy with his service and my flyers. This was a five star experience. A year later I returned and asked the employee (Mee) at the print center for help and she told me I had to order online. I said "OK but last year when I was here somebody helped me. Can you help with me with these so I can get them today?" She repeated that I would have to go online. "OK, so I just wanna be clear-- you're not gonna help me?" She reluctantly helped me and printed a of couple flyers (which took less than five minutes) and then I ordered the rest online. I should've known better than to order more flyers, so I should probably rent myself one out of five stars as well. I placed two orders by 2 PM on a Tuesday because I needed them on Thursday so I knew they would be ready on Wednesday. They were NOT ready by Thursday. I needed some of the items on Friday so I went in to see what the holdup was. Mee was there. She could not explain why nothing was ready. I asked, "How long will it take for me to get to one flyer?" She told me 30 minutes. "30 minutes? To print ONE flyer?" "Yeah, because it evolves cutting." Really? One piece of paper that you don't have to cut at all will take 30 minutes because it involves cutting? I did not have 30 minutes to watch her print one simple piece of paper because I had to go to get ready for this event. One of my orders was ready on Saturday and the other one was ready on Monday. Apparently someone messed up the second order because even though I received a phone call that it was available, I could not find it in the order pick up area. I looked through each order three times. Then Mee couldn't find it. She didn't seem to believe me that someone called me, so I literally played the voicemail for her twice. She found it in a different area where packages are delivered. Apparently my order was shipped to another location and then someone caught the mistake and shipped it to Alameda. I would never trust them with another order again.