After finally admitting defeat in what felt like a never-ending battle with my 2 Brother printers,…read moreI called a few numbers to see if there was a chance I could get them serviced, rather than just buying new ones at $600 a piece. OMS was the perfect fit. Cheryl answered the phone and after confirming they could service my specific models, she said they could send a technician to my home and told me the hourly rate and also that they didn't have a 2-hr service minimum or anything like that (which other places I called did have). I'm a mobile notary so even though these printers are for my business, it's not like I have an office with enough printer problems for two hours of work. I do print around 1,000 pages/day, so they're definitely work horses and I need them running at their best or I can't get work. After the short call, I had an appointment scheduled, and a couple days later, right at 10 a.m. (for an appt window between 10 & noon), I received a call from their technician and Co-owner, David, who was already on his way). I really appreciated his timeliness and communication and all the work he put in to diagnose/repair one printer, and laying the other to rest. David was friendly and worked diligently for the entire hour-plus time that he was here. he also went over a few different printer options for when I'm ready to purchase a new one and let me know what they sell and service through their company, so I look forward to working with them again in the future!

David is hands down the best copy guy I have ever worked with! Very honest and helpful! You won't…read morebe disappointed!

Ruben provides excellent service. I reached out to him again after he upgraded my consoles internal…read morememory. He cleaned the inside of my ps5 and the turnaround time was superfast! Fair pricing! Super fast turnaround and very accommodating schedule! Highly recommend! Support small businesses!

We bought a new home and needed the sound system (tv theatre sound system and house sound via…read morespeakers) installed. Ruben was amazing! Got us everything we needed and had it working in no time! He also organized all the cords and was very tidy. And he was so pleasant and professional!

Allen did an excellent job helping me set up my TV and media storage! He is fair and honest, a…read morerarity nowadays. I highly recommend him!

If I could give six stars, I would. Allen did a fantastic job repairing (actually, cleaning) my…read moreVHS **AND** did it for a very reasonable price. My VHS player now works better than it has in probably 20 years. Thanks again!

Chris has an amazing knack for quickly diagnosing a problem on a computer, and recommending doable,…read moreaffordable solutions. Thanks so much!

I'm a repeat customer with 1st Techs. Reason? One, they make house calls at very reasonable…read morerates. Two, they're certified to service Sony Vaios (as well as Dell, Toshiba, HP, all the major PC brands). Three, they're nice guys that show up when they say they will. 1st Techs has replaced both the hard drive and the cooling fan on my much-loved and well-traveled Sony Vaio laptop. Both times they were on time, competent, friendly, and urged me to test out the repair on my laptop before they left: boot it up, check the wireless, open apps, browse to the internet. (Side note: replacing a cooling fan on a Vaio SZ laptop basically involves taking the whole thing apart. Watching the tech dismantle my laptop and carefully lay its guts out on my dining room table was an eye-opening experience.) This is a HUGE improvement over sending my laptop to Sony for six weeks with a minimum charge just to have them look at it. Super plus: while I was testing my newly repaired laptop, the repair guy was on the phone trying to help a client find creative ways to track down a stolen laptop. That's a service mentality. If you want nice repair guys that will make a house call to your home or business and do a good job at a fair price, call 1st Techs.

They are always so helpful to my team and I whenever problems arise with any of our phones,…read morecomputers, printers, etc. - whether over the phone or having a tech come to our office. We really appreciate Web dispatch!

Web Dispatch is the best. They are organized, responsive, answer phone calls, get the computer back…read moreto me quickly. I have taken computers there a number of times very successfully. I went to another highly rated computer repair and they were chaotic, disorganized, didn't return calls, kept computer a long time. So glad I went to Web Dispatch.

I waited a long time to write this review because I didn't want to do it in anger. Howard feels…read morelike a tough-luck guy, who kinda still tries; and half-ass delivers on his mess up's; For this reason I'm certain that there are many, like me, who never wrote the review warning others. I really wish people before me took the time to write a warning review. So I am now. Not to hurt Howard, but as a service to others. It's been a full year and now I feel that i can evenly share my experience. I took my mac to Howard and he added RAM. After I got the mac back, my iCloud was multiplying my contacts OUT OF CONTROL like an exponential moment in the Matrix. I took it back to him and he couldn't fix the problem. I had to go elsewhere for help. It took hours with a top tech manager at Apple to stop the madness. (He hadn't reinstalled the settings correctly, and couldn't figure out how.)

Latest computer nightmare: wifi failing every few hours, of course, right in the middle of a work…read moreproject with tight deadline and a major presentation Monday morning on WebEx. Comcast useless. Guaranteed ulcer. Called Howard and he came right over, even tho it was a Sunday morning. Through the years he's been able to fix most things remotely but this one required a house call. Meanwhile I'm going crazy and he keeps reassuring me. He just sat there patiently checking and rechecking, A- so the problem would finally be fixed and B- so I didn't end up wasting money, replacing something that wasn't the cause of the problem. Came with a load of new components (modem, airport, a gazillion wires, power extenders and who knows what else! Just in case.) Figured out the troublemaker, replaced it, and voila! Sweet and gracious as always.

Adam and his team (especially Matt) were great to work with. I had to run a long cable underground…read moreto add internet to our backyard cottage and I didn't know where to start. The Computer Courage team were super easy to work with, scoped the problem really well and gave me a few options. Not only did they help me to wire the cottage, but I was able to upgrade our entire Wifi setup and keep the parental controls that we needed to limit screen time for our kids. Overall, great team, very professional and super efficient! They even helped me to save money on hardware that I was able to source on my own!

I may have left them a great review years ago since they have been handling my tech needs for…read morealmost a decade now but here's another one. I do appreciate the professionalism, great personal attention and unflappably confident skills they have brought consistently to me over the years when I have needed help, support and guidance around my getting and keeping my system up and running after all the usual bumps and weirdnesses the equipment has thrown at me. It's not an area of expertise of mine, so I'm very happy to have found CC. Highly recommend!

efficient and competent. plus reasonably priced. thought she'd committed digit to the left on her…read moreinvoice. repaired and cleaned my three Fujitsu scanners. I'll be using her for HP printers when they need maintenance or repair.

My Brother color laser printer suddenly making a horrible clicking noise. Frances quickly…read morediagnosed the problem, which was one of the toner cartridges. I was out of town at the time, but sent a replacement set to her shop via Amazon, and it was ready to pickup when I returned home. Fast professional service at a very reasonable price! Highly recommend!