I called Astound, with the thought process of canceling the service because of the auto increase…read more However, Dominick (Customer service Supervisor) was able to turn the negative experience into a very pleasant one. He handled everything professionally and figured out the relevant plans to be applied in order to win the customer experience. I was on the phone for almost 2 hours though. So, not very happy about that.

WORST INTERNET SERVICE PROVIDER IN MY AREA! Sadly their…read morenetwork is extremely vintage with all outdated hardware running on the Americast broadband cable that is from the 1980's! If your not pushing out FIBER by 2026 your DONE FOR! Your Network is OVERLOADED AND YOU can't even achieve a 20MBPS UPLOAD SPEED.......... overloaded network??? Unacceptable in 2026!!! wake up and smell the coffee you losing thousands of customers daily........

I somehow had my phone hi-jacked and the displays were all different. My Daughter who is tech savvy…read moretried for 30 minutes to switch the home screen back to it's original home page without and luck. It even had the scam where the scammers display a message that your phone is infected with a virus. Click here to fix it. We all know how that turns out! When I entered the Verizon store at 1600 Lake Street Ste 105 in Addison, Illinois I was greeted by Heather Obrien with a smile and saying welcome to the Verizon store. How may I help you? After verifying my account, I showed her my phone. She said that she has seen this display a few times before, and in a couple of minutes she had my screen showing the proper screen. She then wont through my aps to see if and known ones were loaded on it that she knows might cause a problem. After removing those app that I never used anyway, she said that my phone did not have a virus and was glad that I didn't click on the fix it link. Heather is a fantastic employee and an asset to Verizon! She really made my day!

I recently visited the Verizon Wireless store in Addison, Illinois to switch my family over from…read moreT-Mobile, and I'm extremely glad we made the move. From the moment we walked in, the customer service was outstanding. Ricky, our sales representative, was incredibly knowledgeable and patient. He took the time to explain all the phone options, helped us find the best service deal, and made sure we understood everything before making the switch. He made the whole process smooth and stress free. The store manager, Rashid, was also fantastic. He stepped in to help us finalize the purchase and made sure we were getting the best value for our new phones and plan. His professionalism and friendly attitude really stood out. Overall, both Ricky and Rashid went above and beyond. If you're thinking about switching carriers or upgrading your phone, I highly recommend visiting this Verizon location in Addison, IL. Excellent service, great deals, and a team that truly cares about their customers.

Great internet speed, especially for the country! I've only had one outage, and was able to talk to…read morereal person when I called. I've been very happy!

I recently switched internet providers from AT&T to e-vergent for my business. Wish I had done it…read moremonths ago. I am saving 25% over AT&T (which was 25% less than Comcast) with much more speed. Although I did have to pay for the installation hardware the savings will make up for it in the first 6 months. It has now been 6 months with no issues, and we are very happy. Now are switching our home service to e-vergent also. In addition, our family is always looking to support smaller privately owned businesses which e-vergent is.

At 1:15 the doors were locked with 5 plus customers outside. I then called the number provided and…read morewas told she'd be back shortly. She sat in her car for 5 mins in rear of parking lot. I drove a mile down to Barrington Rd and saw James the owner operator of another Boost mobile store and had the greatest experience. He Helped me for ridiculous amount of time. Do yourself a favor and see James.

Very rude and childish customer service, they charged me for things that I never got ! They steal…read morein this location !!! Do not come to this location.

The knowledge and expertise you get from Future Link IT is top notch. I have used this company for…read moreboth personal and business and they are nothing short of awesome. They take the time to understand your specific needs and diagnose your network problems or issues and do not try to inflate the problem for their benefit. Future Link IT truly has your best interest in mind and can be trusted. I feel safe using the internet with their security package. That trust goes a long way.

Saved me $680/yr over ATT internet and phone service..Great customer service should a situation…read morearise... VERY SATISFIED CUSTOMER HERE!!

I have to admit I'm not good at computer. Tony responded quickly (same day) and got everything up…read moreand running at my business. Later I had one other issue and again he called within 30 minutes and helped walk me through the problem. A very nice and knowledgeable man who I would recommend.

From the owner: We have been providing IT services and security camera systems to businesses in the Chicago area…read morefor 23 years. Free consultation. We have partnerships with Microsoft, Symantec, Comcast, SonicWall and Webroot, and other companeis. We support the following Microsoft products: Windows Server through 2022 (the latest) Windows desktop through Windows 11 (The latest) Office 365 Office 2007 - 2022 We provide service on most business phone systems We install data and voice cabling throughout offices and factories.

These guys are awesome. We use them for our colocation and they are extremely knowledgeable and…read morehelpful. They have impressed me on multiple occasions with their willingness to go the extra mile for customers. Special shout out to Brian Clark, who has assisted me and saved me from headaches a number of times.

From the owner: Based in Chicago's western suburbs, XNet provides data center infrastructure and cloud-based…read moreservices for business customers of all sizes, throughout the country. Built upon on high-performance, ultra-customizable options, XNet delivers cloud services and virtual machines, hardware colocation, website and application hosting, email hosting, and dedicated connectivity.