Great service replaced iphone battery in 20 minutes for half the cost of other placesread more

I brought my Timex Ironman watch in to get a new battery. I've had the battery replaced in this…read morewatch many times, but never before at this Batteries Plus location. We'd recently moved to a different state, so I had to go to a different store. I took my watch home and re-set the time and date, and put the watch in my jewelry tray. A few days later, I was heading to the pool to swim. I use the watch when I'm swimming. It's water resistant to 100 M (328 feet), and is specifically made for water sports. When I was done with my swim, I looked at my watch. The display was completely gray and brown, and there were water bubbles floating in the display behind the crystal! I immediately went back to the Batteries Plus since it's right near my gym, and the guy told me that because I wore it in the pool it's not his problem! Oh my God, it's a water resistant watch, and it says so right on the front of the watch! It's intended to get wet and be submerged in a pool! I had to argue with the guy to at least give me a refund for the battery price... As it was, I was paying for them to have ruined my watch. I did get my twentyish dollars back for the battery, but I'm out a $65 watch! Will I ever go back there? Never! UPDATE 5/10/25: The day after posting this review, "Frank M." from Batteries Plus replied to my review asking me to get in touch with them about improving my experience. (You can see that reply below.) Based on the email address, I believe that was someone at the corporate level of Batteries Plus. I sent an email to the address provided, asking them to reimburse me for the watch that was ruined. A few days later I received an email from Russell, the store manager at the Geneva location, asking for photos of the watch so that he could get the model number for the watch and replace it! I'd just recently thrown the watch away, but was able to retrieve it from my office wastebasket, and send him photos of the watch along with the user's guide that had identifying information and a long list of the watch's features and functions. Luckily, I still had the user guide from when I purchased the watch and didn't even think of that until Russell asked for the model number. Unfortunately, as I'd already discovered because I'd been looking for a replacement, that particular watch was no longer available. I gave Russell a couple of other options for a substitute and he graciously replaced the watch which I received this afternoon. I am upgrading my review from one star to four stars. (A five star rating would have been if my original watch hadn't been ruined, and if I didn't have to leave a negative Yelp review to get to as satisfactory resolution.) But, all's well that ends well. It's nice to know that this company will own up to their mistakes.

I've had other security and internet services out to look at my apartment building but they always…read moreseemed to make me more confused about the options than I was before. Tom was different. He was really invested in making sure I had the most streamlined, cost-effective, integrated systems. He explained my options so well that I actually understood what I was getting. I was using the security system he recommended within minutes to watch what was going on outside my building (the very first night I saw someone stealing a cobblestone from my garden!) And he saved me a lot of money by figuring out a way that I could completely eliminate one of the Comcast internet accounts in my building and get faster service in the process. This is a problem that at least a dozen visits by Comcast over the years couldn't figure out (or they didn't want to because they wanted me to have two accounts). I highly recommend HookUp Solutions. In fact, I would go as far to say that I feel sorry for anyone who doesn't use them because you're probably getting ripped off.

We built a new home and i knew that i wanted to have audio throughout. I remembered watching…read moreBlackhawk Down on a home theater system Tom set up for a buddy and I knew that he would be a good fit for our home. Tom is one of those anomalies in the service world - he actually cares about quality and refuses for anything with his name on it to be less than perfect. He can build systems that are so powerful they will shake your neighbors homes when you turn on your favorite tunes. He can also tailor a simple system for a kids space. He understands how to set realistic budgets and expectations. One very important attribute I learned about Tom is that he is a man of his word. If he tells you something will happen, you can bank on it. When you couple this with his impeccable honesty you end up with a great package. Stereo, video, etc systems can be overwhelming and it would be easy for someone to take advantage of the not-so-knowledgable consumer. With Tom at the helm, you need not worry. He will build a custom-fit solution for your exact need, within the budget you design, on time, and accurate.

Don't usually give reviews so I'm not going to give a 5 star but CTS would be close enough for me…read moreto actually write a review. I recently bought a office building and one of my tenants moved out. Needless to say they must have been running the Internet out of that office. There were tons of cables coming out everywhere (i.e ceilings, walls,closet, underneath carpets). I kid you not must have been literally a ton of copper there. There basically was no room above the drop ceiling if you can picture this. Well CTS came and cleaned up the mess, rewired all the jacks and closets. They were even nice enough to update some of the closets though out the building with some of the equipment left behind by my previous tenants. Good Price, Professional, and project was done on schedule. No complaints No mess. I would recommend CTS.

Took me forever to find someone reliable to hang up my TV. Matt and his team knew exactly what they…read morewere doing. He was very responsive before my appointment, which I really loved. Communication was great. When he came, he hung up my 82" TV with no problem. The he went and looked at my other home audio and visual issues and will eventually help me set things up. Definitely recommend Smrter Home.

The most amazing service. Matt came by the same day and spent a bunch of time with me figuring out…read morehow to rewire the internet from my garage to the basement. We finally found what needed to go where, he got everything setup and cleaned up and it works. I'm very happy with the service and would highly recommend.

The service here is fantastic! We've gotten many jobs done here lately, and the staff is patient…read moreand kind, no matter if you're doing a big or small job. Cassie does a great job of communicating and their graphic design team is quick. We've had jobs with deadlines, which they've been great about too. For one order, we were unsure about which materials to use, and Elizabeth came to us with samples and encouraged us to get what worked for us, not just what was more expensive. We love Fast Signs and will continue to use them as our local printer!

Well I can't review the sign because I don't have it yet!! Fast sign?? Update, I did receive the…read moresign and they came out fine. Not impressed with the way I was treated on the phone when calling about the ETA. Seems there is " a big project " everyone is working on,Delaying mine. I can tell it's a go to excuse. Or maybe expectations on how fast it should be done was wrong. I dont know ? Never take a customer for granted.

I received amazing service from Alex last weekend! She answered all of my questions. We transferred…read moreone phone to a new account and I also bought a new phone. Alex was so helpful throughout the entire process. I'd definitely go back to her if I had any questions or concerns

Adem is great! Always giving the best customer service . Today he was the only employee there with…read morethree customers who needed his time and attention ,he helped each one of us with a smile and patience and kindness . He didn't rush but took his time and made sure we left happy and satisfied .

Was a great experience and super friendly and very helpful. Put our mind at ease. We are very…read moreappreciative

Beware before signing up! Safe Street Security locks…read morecustomers into a 36-month contract with steep cancellation fees. A pushy representative convinced me to purchase a Google camera that turned out to be useless--its night vision is terrible. I replaced it with a SeeVision camera from Amazon that works perfectly day and night. Despite multiple attempts to cancel, every representative refused to stop the $16 monthly charge. This company prioritizes profits over customer satisfaction. I strongly recommend choosing a provider that truly values its customers.

I have had them in three times to solve my home theater issue. It has yet to be fixed, yet I pay a…read moresignificant bill every time they come in and can't solve the issue. It's either bad equipment or untrained technicians.

I am a Realtor in Chicago for over 25 years and thru my professional life and personal life I have…read moreworked with many Media/Technology companies. In this time some have met expectations while many have not. In ALL of my experience NONE have gone to the level of Exceeding Expectations as Dan Daker and his firm of Media Tech. I have used Dan and his talented team to upgrade and change my personal media systems in both of my homes. He and his team from the office receptionist to service technicians have a high level of customer service initiative, knowledge and experience in this ever changing landscape of Media and Technology. I have confidently recommend Dan Daker and Media Tech to all of my clients and friends and to you who is reading this recommendation. Sincerely, Stephen J. Bognar Senior Broker Baird & Warner Real Estate