Never will buy from them again. Bought a rackmount and casters and was hoping to properly use it…read morebased on their ad. When got it, there were no instructions on how to line it up. Emailed them several times and the incompetent account mgr there kept sending me a link to the instructions. But the link she sent was a absolute path to her hard drive therefore I could never get it. Told her several times but she never understood.

They helped me find what I needed fast as we were on a project deadline. Was able to fit a wall…read moremount cabinet in a tight space that was in stock and arrived right on time! Friendly and informative staff too.

What a great company and will beat other company prices for a repair. They are fast and I have no…read moreproblems with my computer. Check them out! Ask for Ali.

These guys are the absolute worst in the business. Do not even consider them for your business or…read morepersonal IT needs. Regular billing mistakes and errors. No organization at all, my company computers & emails were hacked more than once including QuickBooks under their watch. Excuses for everything they do, always blame someone or something else for the IT problems they create or left us vulnerable to. When I finally discontinued using them the owner of this company maliciously got into or server remotely and pulled MS licenses and totally crippled my business operations. Black screens on every computer and our network was disabled. He refused to contact us and give us our passwords to rebuild the network. He incorrectly double billed us for MS licenses and we paid him thousands for the same equipment twice. It has cost me thousands of dollars to repair and restructure my office computers and network they intentionally destroyed. We have taken this to the authorities. This company is a total train wreck and the owner is the most unprofessional cowardly individual I have ever worked with.

This company does excellent work. Whether you are a small business or a large corporation, they can…read moremeet your exact needs. Shane is a consummate professional who will work for your budget, not against it with various monthly packages to suit your desires & there isn't anyone better to have on site for easy OR complicated fixes than Aaron. Don't look any further, you will be glad you didn't.

Thanks for the great service! We got the motherboard right on time. It was well packaged and our…read moresystem worked as soon as we put in. Saved us lot of machine downtime.

I placed an urgent order and it took almost 2 weeks for them to actually order it from overseas…read more The sales rep. went out sick so John Oshodi took over the order and it was a disaster. Not only did he obviously not know what he was doing, but he was afraid to place the order AFTER already taking our money. Then we found out that he had more than doubled the price. We had many days of machine down time and spent much more than we should have. I wouldn't recommend this company to my worst enemy!

I took my Epson printer to the RO Company for repairs. They called the next day and said they…read morecould not duplicate the problem. THEY DID NOT CHARGE ANYTHING!! In these days of extremely poor customer service almost everywhere, this is a refreshing place to do business. I took the printer home and it works fine.

While the RO Company was not able to repair my printer, I don't blame the RO Company, I blame…read moreEpson. The way product companies work, is that they know all the details of how their product works. They patent them, they engineer them, they build them and they sell them. But when repairs are needed, a product company has incentive to sell a new product and not have it's existing, already sold product repaired. So they have incentive to assure the product can't be repaired. This is exactly what occurred with Epson. They kept suggesting that new parts be purchased without providing any evidence that the new part would resolve the problem. In the end a new product was purchased. An HP Printer, for less than half the cost of the Epson ET-8700 I bought, which is not a cheap machine. So far, the HP has exceeded expectations, not to mention the quality and features of the original Epson, for half the cost. RO had the printer for 5 weeks or so, and the cost for repairs was the diagnostic about 21 dollars. They even absorbed the cost of one part replaced, I wasn't charged for the part since it didn't fix the problem. I would recommend the RO company to anyone who has a problem with a printer and doesn't want to get ripped off in the process. Can't say the same for Epson Printers, though.

We needed our screens fixed in 24 hours and Azar rushed to our rescue. So thankful! Family owned…read moreand operated so we're so happy to support this business. They truly value their customers and we will definitely be brining all of our led trucks here as long as possible. Thank you Javad and your team.

We purchased a digital signage solution, and very pleased with every step of the process. It's a P4…read moreLED resolution, and this works perfectly at 30+ down to 5 feet. The accompanying software is super complete, and easy to use. Most impressive is the customer service. They know the product well, understood the problem we caused, and had us up and running immediately. We are a remote customer on the other side of the country, and we felt like we got platinum level response.

How this business is run is very nice for our modern schedules and how we can be in and out of the…read morehouse a lot or sometimes just stuck at the house and can't leave. He offers a service he can come to your home and work on your IT or computer issue for no extra charge. I got my laptop repaired. He came and picked it up from my home, we kept in contact the entire time about the status of the update and the ordering the parts. I am already using him for further work. Highly recommend.

The word of the day is trust. If I allow someone to come into my home, walk around my house, crawl…read morethrough my attic; I have to trust them. Benchmark IT & Telecom came to my house to help me with my new projector, this involved running a new HDMI cable and ethernet. The technician was on time and well versed. He showed me and my home respect and was very educated in his field. The install went great and fast and when complete he cleaned up his work area. Here's where Benchmark IT & Telecom excelled. An hour or so later, I found that a cable was knocked loose in my attic and I lost communication to some of my devices. I realized that this is something that happens sometimes with installs, but wondered how they would handle my call. I called the tech and he was very apologetic. He was happy to return and fix the issue ASAP. I unfortunately was not able to meet that day, but he gladly returned the next business day (with a second tech) and finished the job. To be clear, I know my technology, I've worked in this field for many years. These guys know their stuff. I will for sure call these guys for anything I need done Home Automation or Networking, they are trustworthy and great at what they do. Bravo for being a great business and for showing that there are honest people that still believe in getting the job done!

I trusted them to replace my MacBook Pro screen. Several weeks later they returned y computer with…read morea new screen which did not function. When I connected to an external monitor, the computer malfunctioned. Bottom line, I paid for a new screen that did not work and on top of that they damaged the computer so it malfunctioned. I contacted them multiple times which was usually ignored. When they did respond, the owner (Ron) said it was likely a computer chip problem and they would give me my money back if I gave them the computer so they could remove the screen. When I tried to arrange they went radio silent. Now their website is down which leads me to think they are out of business or have changed the name of their business because of unhappy customers like me?

Thank you for fixing my MacBook screen. I have broken my laptop screens in the past while traveling…read morebut never had anyone come to me on the same day and replace it at my hotel. Great job and thank you. I can work again.