I just had the back glass repaired, but they reset my entire phone and I lost everything. That was…read morereally careless.

Drove 30 minutes to pick up my phone because they couldn't fix and they closed early with no update…read moreto the website or store hours.

There are two kinds of IT people, the ones who leave you more confused than when you started, and…read morethe ones who quietly solve the problem and get you back to running your business. Working with Matt was exactly that. He was prompt, professional, and refreshingly easy to work with. No unnecessary jargon, no drama, just honest expertise and a genuine commitment to getting the job done right. As a small business owner, having someone reliable to call when technology gets in the way is invaluable. If you're looking for an IT professional who knows his craft, communicates well, and delivers on his promises, I highly recommend him. Good people are hard to find. Great IT people are even harder.

I can't say enough great things about Matt. He absolutely saved me this week…read more My Lenovo laptop completely failed to boot after a graphics driver cleanup utility corrupted the Windows boot configuration and recovery environment. The system was stuck in a recovery loop, BitLocker was triggered, and Windows wouldn't load or even reliably enter repair mode. Multiple shops I called said it would take several days just to diagnose the issue. Matt turned it around in essentially one day. He was able to manually access the system, unlock BitLocker, repair the corrupted boot configuration, rebuild the necessary Windows files, and get the machine fully operational again -- without wiping my data. That was critical, as I had local files that weren't backed up to the cloud. Beyond the technical expertise, what impressed me most was: * Clear communication * Fast turnaround * Extremely reasonable pricing * No upselling, no unnecessary "reinstall everything" approach He diagnosed the real issue quickly and fixed it correctly the first time. If you're an independent contractor who depends on your machine daily, or you run a small to mid-sized business and need reliable, competent IT support, Matt is exactly who you want on your side. Look no further. Highly, highly recommend.

Reasonable pricing, really nice service and my damaged phone screen was done within an hour and a…read morehalf. Highly recommend!

They do not answer the phone. They take on line appointments but then do not show up. I waited 30…read moreminutes but finally gave up. Do not waster your time on this unreliable business.

Stefan always knows how to fix my laptop. Had the McAfee malware and he got rid of it in a day…read more Highly recommend!!!

Fixed my computer quickly and for a very fair price. Very knowledgeable and helpful!…read more It's never good to have a broken computer, but it was great to find a local business to make it painless.

Craig has fixed multiple iPhones (3) and an iPad for me over the years. Each repair has been…read moreperfect and with quality parts. I stoped by again today and he mentioned to me that he recently switched companies so I wanted to leave a review for his new company. (His old company had all five star reviews...this guy knows what he's doing!). He is still located inside the Macnician office in Highland Park behind the Dunkin' Donuts. I didn't know that there was a difference in screen repairs until I broke my phone when I was in downtown Chicago and I went to a different place that put in a cheap screen that failed and then a second cheap screen that had a big white mark on it. I've never had these issues with Craig and I would recommend him 100%. His screen replacement cost is very inexpensive and again, it's always perfect. Thanks Craig!

Stopped by thinking my iPhones port needed replacing. Would have gladly paid the $55 to do so…read more Instead they dug out the port taking a good ten minutes and sent me on my way. It is nice to deal with honest people. Next time I have an issue Mac related they will be my go to service.

This review is way overdue! My wife needed to replace her screen on her iPhone plus but every place…read morewe called quoted us above $100. We initially went to ubreakifix on Golf rd but were turned off by the rude attendant. I am glad I pulled up Yelp and found Barry! Barry was able to fix my wife's phone at a fraction of the price, keep in mind that yelp also gives you a coupon if you check in! We were in and out within 15 minutes, phone looked brand new. Will definitely be back!

They provided a clear explanation of the issue and the repair process, putting my concerns at ease…read more The repair was completed in a timely manner, and the final result was excellent.

If I could put zero stars I would. I paid over $100 for my iPhone 6 screen to be replaced and…read morewithin six weeks the glue between the glass and the framing started separating (which after research found out this is due to cheap and sub par replacement parts). Although I paid for a 1yr warranty the store refused to replace or even help fix their wrongdoing, and insisted that I pay full price again for a replacement because the screen has a hairline scratch which voids their warranty. The warranty they offer is obviously subject to their discretion at which they will use any excuse to not to fix. This issue seemed second nature to them which made me realize this is a scam they frequently use, and more importantly us to pressure women into further sales. I wouldn't wish this treatment upon anyone.

My girlfriend has a cracked screen on her 3GS. We got there and the guy who helped us was VERY…read morehelpful. We got there and he fixed her cell phone in much less than 15minutes. It works great and she has no problems what so ever with it . If she knew it was going to be this quick and painless she would have came much sooner. I highly recommend this store

Hands down best Mac service in Chicagoland. Had used Lapin for years prior. Jett and his team…read morerebuilt my MacBook pro to ensure I'll get another 8 years out of it. White glove service. Couldn't be happier.

Chicago Northshore Mac & PC (formerly Lapin) provided first class service. I was having problems…read moresyncing my MacBook Pro and iPhone. Brian explained the adjustments needed as he efficiently sorted the issues, answering my questions concisely and clearly. Most important, the devices now sync perfectly. This is a quality company, providing excellent service at reasonable fees. CNS Mac & PC earned five stars.

I was looking for a company I could trust to take care of my personal laptop, which was sluggish…read moreand freezing up quite a bit, I asked around and Micro Tech was recommended by both family and friends. Starting with my phone call to the Office Manager, everyone was courteous, and professional . I was kept informed along the way of what was wrong and what was needed and it was returned to me like new. It's nice to find a company you can rely on and trust with your personal information. Mark ... and company, your expertise and profesionalism are much appreciated.

I have been working with Micro Tech for over 20 years, their expertise and reliability is…read moreastounding! They have repaired and built so many computers (laptops and towers) through the years, as well as repaired and built new servers. They are quick to troubleshoot any issue I or other staff have had and are detailed in their explanation of how my/ our issue was fixed. Everyone at Micro Tech (Mark, Mike, Janet and Tom) are as nice as can be and I highly recommend working with them !