1. uBreakiFix by Asurion

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Northbrook, IL

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7 months ago

I just had the back glass repaired, but they reset my entire phone and I lost everything. That was really careless.

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UBreakiFix

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1 year ago

Drove 30 minutes to pick up my phone because they couldn't fix and they closed early with no update to the website or store hours.

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3 years ago

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2 years ago

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4 years ago

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5 years ago

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3 years ago

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3 years ago

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2 years ago

This place has fantastic communication and really helpful staff!! I would recommend UBreakiFix to anyone

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2 years ago

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4 years ago

We got Great service and great attitude. Fixed my phone while I waited. Highly recommend.

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3 years ago

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4 years ago

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4 years ago

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4 years ago

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4 years ago

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5 years ago

Fantastic service on my Xbox. Were able to quickly diagnose my issue. Communication was also fantastic.

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5 years ago

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Ask the Community - uBreakiFix by Asurion

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M@ The IT Guy - Old computer could mean dirty computer! Dirt could stop the computer from keeping cool which will slow it down! Let me clean that mess!

M@ The IT Guy

(67 reviews)

There are two kinds of IT people, the ones who leave you more confused than when you started, and…read morethe ones who quietly solve the problem and get you back to running your business. Working with Matt was exactly that. He was prompt, professional, and refreshingly easy to work with. No unnecessary jargon, no drama, just honest expertise and a genuine commitment to getting the job done right. As a small business owner, having someone reliable to call when technology gets in the way is invaluable. If you're looking for an IT professional who knows his craft, communicates well, and delivers on his promises, I highly recommend him. Good people are hard to find. Great IT people are even harder.

I can't say enough great things about Matt. He absolutely saved me this week…read more My Lenovo laptop completely failed to boot after a graphics driver cleanup utility corrupted the Windows boot configuration and recovery environment. The system was stuck in a recovery loop, BitLocker was triggered, and Windows wouldn't load or even reliably enter repair mode. Multiple shops I called said it would take several days just to diagnose the issue. Matt turned it around in essentially one day. He was able to manually access the system, unlock BitLocker, repair the corrupted boot configuration, rebuild the necessary Windows files, and get the machine fully operational again -- without wiping my data. That was critical, as I had local files that weren't backed up to the cloud. Beyond the technical expertise, what impressed me most was: * Clear communication * Fast turnaround * Extremely reasonable pricing * No upselling, no unnecessary "reinstall everything" approach He diagnosed the real issue quickly and fixed it correctly the first time. If you're an independent contractor who depends on your machine daily, or you run a small to mid-sized business and need reliable, competent IT support, Matt is exactly who you want on your side. Look no further. Highly, highly recommend.

uBreakiFix by Asurion - mobilephonerepair - Updated October 2026

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