Always very helpful with any questions and fast service. Feel very safe with this company…read moreprotecting my property. Highly recommend for all home security needs.

Love that the safety or family is always taken seriously. We love how understanding they are when…read morewe are impatient due ro fear but remind us that they are protecting our family .

James and Tony are an amazing team! They earned my business because they are professional,…read moreaccommodating, and truly listen to what their clients need. From the very beginning, they were straightforward about pricing, the installation process, the timeline, and exactly how my new alarm and monitoring system would work. There were no surprises, just honest communication and exceptional customer service. I was in the market for a new alarm and monitoring system, and they made the entire experience seamless and stress-free. Their knowledge, patience, and commitment to ensuring I had the right system for my home exceeded my expectations. A special shout-out to Ms. Janet, who is the closer! Once I decided to move forward, she contacted me and had everything set up in less than 10 minutes. She was professional, efficient, personable, and made the process incredibly easy. She is not only friendly, but she also provides outstanding customer service. What impressed me even more was the follow-up after the installation. I received calls to ensure my alarm system was working properly and to make sure I was completely satisfied. That level of follow-up demonstrated that they genuinely value their customers long after the sale is complete. I truly felt like my business mattered to the company. I've already shared my experience with family and friends because great service deserves to be recognized. James and Tony didn't just gain a customer, they gained an advocate. At this point, they're family. If you're in the market for a new alarm and monitoring system, I highly encourage you to give Tony and James the opportunity to earn your business. Their professionalism, honesty, and commitment to customer satisfaction are second to none. They will not disappoint.

We have had nothing but a good experience from this company from the start. We originally had…read moreVivint, which turned out to be a total nightmare after moving. We found Hitech and they have been nothing but friendly, honest, and just easy to work with. We got a quote before initially even getting any work done. There was NO sales pressure to make a decision that day or any ridiculous upselling. We got our quote, they left, and we thought on it before calling them back. They literally gave us our available options and we went from there. The equipment works well, no issues. Highly recommend these guys!

We were able to find a solution. Very understanding. We are glad to find a solution…read more There maybe ups and downs, and from the downside, we found a positive solution. Thanks.

My experience with Toca Alarm has been sheer misery. I paid approximately $40,000 to have a…read moresecurity system installed at my horse rescue sanctuary in Folsom. Jimmy the salesperson promised fully reliable, hassle-free security service on my property in order to keep me and my vulnerable rescue horses safe; there had been dangerous trespassing in my pastures. I specifically mentioned I wanted access to playback from certain cameras and a personal alert button for my safety. Jimmy assured me this would be no problem. Toca insisted I use one cell provider; I had grave concerns bc it is known to provide weak signals out here. The reality after my huge check had been cashed: the cameras did not function consistently bc of weak signal, as feared. One of the $4000 cameras had to be replaced entirely. I had to try two other service providers to get them to work. Yes, that is three in total. I've been charged nearly $500 by the first cell provider months after the contract terminated. I cannot receive playback of my cameras without a DVR but the system does not interface with Starlink so I needed to get a new modem. The DVR playback of these outdoor cameras still has not been set up. It took ages to finally receive my personal alert button. Bc of an error when Toca staff was testing the button, the Fire Department with EMT was dispatched to my property! Toca disclaims responsibility for so many of these problems, insisting they are out of its control. When I was signing the $40,000 contract with Jimmy, he assured me I would be fully taken care of by Toca. He did not say: oh, you will be on your own when dealing with problems created by these third parties who control much of the service related to your security and surveillance system. Toca won't be responsible. I have enormous responsibilities caring for 65 rescue horses and donkeys at my sanctuary: I told Jimmy I had to have a seamless, comprehensive and reliable security system bc I don't have the time to deal with constant malfunctions. He promised me that this was what I was getting with Toca. I cannot stress enough how much I regret ever having called Toca Alarm Company.

Great Staff, they helped me will all my needs! Amanda is the best. She helped me…read morewith all my questions and concerns.

I have been using United Security Alarm for so long now I don't remember not having them as my…read moremonitoring service. Prices are fair, their employees are very polite and very efficient, and I've never had an issue with them at all.

This review is long overdue as well. Jeff Okun was recommended by a friend in 1989 and I have been…read moredoing business with him since. I had no idea how inadequate the security system was in my business until he educated me. I had him upgrade my home system to work with Alarm.com. Fantastic! The security system at my weekend home in Mississippi shorted out from an electrical surge. He drove 150 miles when I called him that Sunday to come out and replace it. He's done all my properties and his work is impeccable! No wire nuts when a splice needs to be made in a circuit; all splices are soldered so there are no loose connections and no false alarms. If you ever have a problem he's just a phone call away, any day of the week and any time. Jeff and Nancy are professionals in every way, friendly, courteous and always responsive when you need them.

No. If you want to deal with someone completely indifferent to you when there is a problem, Jeff…read moreis for you. I have texted and called this guy countless times without a single response. Not once in 3 years. Good luck if you have a problem large or small. I think all these alarm companies can offer you the same service but do you want to be completely ignored?

Excellent communication and service! I highly recommend Burl and his team! Five stars!!!read more

My roommates and I had an incredible experience working with Burl at Alpha Protection to get our…read moresecurity system set up. He and his team went above and beyond to make sure the system covered all aspects of our house. They worked with their tech support twice to tackle specific features we wanted. The whole experience was very personalized and Burl was so pleasant to work with. I also love that the system is portable so I can bring it with me to my next house. They even said they would come help move it when the time comes. I highly recommend Alpha Protection for your security needs!

Pro Audio Video & Security continues to impress -- their work is so solid that clients bring them…read morein from as far as Florida and Texas. That kind of reach says a lot about the quality of their service. Shouting out this local team for the professional work they do with home and business tech setups. From security cameras and audio systems to full AV and security installations, they've built a reputation for being dependable, detail‑oriented, and easy to work with. If you're planning upgrades or looking to improve your security, they're definitely a company worth checking out.

Seems like this place was little uncomfortable at first but thanks to warming up its amazing here…read more 10/10 would recommend

AGAIN!! DO NOT USE THIS COMPANY!!! Had issues for the past few days trying to login to their app on…read moremy phone. Come to find out they had switched my emails to be the username unbeknownst to me. So I had to reset my password 3 times. AND they come off a condescending on the phone. This company is a POS!

Excellent products! Excellent installers and techs. They can handle anything security, automation,…read moresound! And they make it all look good!