James and Tony are an amazing team! They earned my business because they are professional,…read moreaccommodating, and truly listen to what their clients need. From the very beginning, they were straightforward about pricing, the installation process, the timeline, and exactly how my new alarm and monitoring system would work. There were no surprises, just honest communication and exceptional customer service. I was in the market for a new alarm and monitoring system, and they made the entire experience seamless and stress-free. Their knowledge, patience, and commitment to ensuring I had the right system for my home exceeded my expectations. A special shout-out to Ms. Janet, who is the closer! Once I decided to move forward, she contacted me and had everything set up in less than 10 minutes. She was professional, efficient, personable, and made the process incredibly easy. She is not only friendly, but she also provides outstanding customer service. What impressed me even more was the follow-up after the installation. I received calls to ensure my alarm system was working properly and to make sure I was completely satisfied. That level of follow-up demonstrated that they genuinely value their customers long after the sale is complete. I truly felt like my business mattered to the company. I've already shared my experience with family and friends because great service deserves to be recognized. James and Tony didn't just gain a customer, they gained an advocate. At this point, they're family. If you're in the market for a new alarm and monitoring system, I highly encourage you to give Tony and James the opportunity to earn your business. Their professionalism, honesty, and commitment to customer satisfaction are second to none. They will not disappoint.

We have had nothing but a good experience from this company from the start. We originally had…read moreVivint, which turned out to be a total nightmare after moving. We found Hitech and they have been nothing but friendly, honest, and just easy to work with. We got a quote before initially even getting any work done. There was NO sales pressure to make a decision that day or any ridiculous upselling. We got our quote, they left, and we thought on it before calling them back. They literally gave us our available options and we went from there. The equipment works well, no issues. Highly recommend these guys!

I had been researching bookshelf speakers for months before I decided on the Klipsch RB-51 II. I…read morehad experienced the disappointment of ordering speakers online without having heard them first, so I wanted to experience the Klipsch before I bought them. I called these guys and not only did they have the RB-51s in stock, they set them up in their listening room while I drove over there. In the listening room, Jeff was able to do a side by side comparison between the Klipsch and two other brands of similar size, power, and price. My intuition was correct and the Klipsch were far superior to the others, but only this kind of comparison would have shown me the difference. The listening room is perfectly set up for choosing between different brands and models, choosing to use a subwoofer or not, and choosing how powerful a setup you need. Jeff was able to answer my technical questions and did not leave my side until I walked out the door with my brand new Klipsch RB-51s. They were also $120 cheaper than the price listed online. Great customer service, great value, knowledgeable and friendly staff.

Highly recommend NOAV! Richie and his team are very knowledgeable, professional and helpful. We are…read moreextremely pleased with our new home systems.

Great home automation service. They do smart doorbell, smart ac controller, any kind of system that…read moreyou can control your home from anywhere

We have been using Crimetek for over ten years and service quality always exceptional. Jonathan and…read moreeveryone works at Crimetek are extremely knowledgeable and helpful, it is a delight to work with them. Yesterday we had new cameras installed in our new home in Old Metairie and are so happy with professional work done by Crimetek. We highly recommend this company!!

I can't say horrible service because I can't get any service. Jessica the assistant has an…read moreattitude. No one ever returns calls. I can't even get an answer on when my cameras could be serviced. Afyer over a week with no follow up, I advised without any idea if the time frame of when I could even be scheduled I would have to consider another provider. She said ok byeeeeee...

If you're looking for a system that will work for a bit, if you don't mind paying for things you…read moredon't receive, if you're extremely tech savvy and can figure out everything on your own and/or if you have the time to wait around for no one to show up, Craig (CEO and owner of Tec Lynx) is your guy. _________________________ Two years ago, Craig installed a $2k security system for me that included 3 cameras and 1TB hard drive. Since he installed it, I've had some issues and have called him to come fix it. In my experience, scheduling with him has always been difficult. Like most service repairs, I'm completely ok with a 2-4 hour time frame. BUT when you say you're coming at 2:30 and you don't show up at 2:30 or 3 or 4 or even 6 and you don't call or text... and I have to text you the next day to ask what happened and reschedule, it's kind of frustrating. I thought it was me. Maybe I did something to offend him? I mean, I pay him on the spot and I really don't say much when he comes to fix it... everything is inside, so it's not like I'm asking him to work in the heat or anything. Could it be me? Surely this isn't how he treats all his customers? I reached out to the woman who referred him to me and she said he was the same with her so she found someone else. I reached out to another friend who I knew used him as well, she said the same thing. Problem is, when they got their new security system person, they had to get a whole new system. I don't want to spend another $2k! So I kept trying to be patient and rescheduling with Craig. Now I'm at the point where the system will not record anything or show the live stream and it's constantly beeping. I called and asked Craig to take a look. That was 3 months ago... still haven't gotten him to the house. I've unplugged it because the beeping every 5 seconds was super annoying. Google told me it was probably my hard drive... I'm pretty tech savvy, so I opened up the DVR to replace the hard drive. Much to my surprise, there was a 80 GB hard drive in there with a 2009 manufacturing date... and yet I paid for a 1 TB in 2017 (which was a line item on my receipt and separate from the DVR)   I let that go because, whatever, just a few less GBs than what I paid for (920 GB less to be exact)... not even worth bringing it up 2 years later. While I had the DVR apart, I also noticed the manufacturing date of the DVR was 2015. When I had the system installed in 2017, I thought I was getting a brand NEW system (and not one that already had 2 years in it). Again, let that go because this is 2 years later. But it sure was shady to have me pay for something that wasn't provided. Keep in mind, the only reason I know ANY of this was because I had to take it apart and try to fix it myself. I wouldn't have had a clue if he would have shown up like he said he would. After ordering a new hard drive and installing it myself, the DVR is still beeping! I called Craig AGAIN and basically begged for him to stop by and fix it. He gave me a time and date... wouldn't you know, he stood me up AGAIN. No call. No text. No apology. No attempt to reschedule. Nothing. Not a peep! I'm done. D.O.N.E. I have a new security guy and a new ($2k) system. Why a whole new system? Well, because a 2015 system is considered "antiquated" in the technology industry and finding someone local to fix such a system was impossible. Images of manufacturing dates and what I paid for versus what I got.

This company came out and gave me a free estimate on an alarm and cameras. The price was great and…read morethe tech was extremely helpful. I love my system, I would recommend this company to others.

Mr. Moore was able to mount outside ac wall mounts and repaired an outdoor outlet. He diagnosed…read moreproblem with outlet and informed me original outlet was not only incorrect but was installed incorrectly as well. He was very quick and even made sure to weather proof outlet. There's now an outlet cover insuring plug for pool pump is safe. Very satisfied.

Loved that they should up in a mask. They also had gloves on throughout the installments. Equipment…read moreon hand and asked professional questions beforehand. FIX the electrical problems quick, safety and affordable. They also explained each steps at a safe distance to help me better understand the situation with the electrical system. Great customer service with great experience!