James and Tony are an amazing team! They earned my business because they are professional,…read moreaccommodating, and truly listen to what their clients need. From the very beginning, they were straightforward about pricing, the installation process, the timeline, and exactly how my new alarm and monitoring system would work. There were no surprises, just honest communication and exceptional customer service. I was in the market for a new alarm and monitoring system, and they made the entire experience seamless and stress-free. Their knowledge, patience, and commitment to ensuring I had the right system for my home exceeded my expectations. A special shout-out to Ms. Janet, who is the closer! Once I decided to move forward, she contacted me and had everything set up in less than 10 minutes. She was professional, efficient, personable, and made the process incredibly easy. She is not only friendly, but she also provides outstanding customer service. What impressed me even more was the follow-up after the installation. I received calls to ensure my alarm system was working properly and to make sure I was completely satisfied. That level of follow-up demonstrated that they genuinely value their customers long after the sale is complete. I truly felt like my business mattered to the company. I've already shared my experience with family and friends because great service deserves to be recognized. James and Tony didn't just gain a customer, they gained an advocate. At this point, they're family. If you're in the market for a new alarm and monitoring system, I highly encourage you to give Tony and James the opportunity to earn your business. Their professionalism, honesty, and commitment to customer satisfaction are second to none. They will not disappoint.

We have had nothing but a good experience from this company from the start. We originally had…read moreVivint, which turned out to be a total nightmare after moving. We found Hitech and they have been nothing but friendly, honest, and just easy to work with. We got a quote before initially even getting any work done. There was NO sales pressure to make a decision that day or any ridiculous upselling. We got our quote, they left, and we thought on it before calling them back. They literally gave us our available options and we went from there. The equipment works well, no issues. Highly recommend these guys!

AGAIN!! DO NOT USE THIS COMPANY!!! Had issues for the past few days trying to login to their app on…read moremy phone. Come to find out they had switched my emails to be the username unbeknownst to me. So I had to reset my password 3 times. AND they come off a condescending on the phone. This company is a POS!

Excellent products! Excellent installers and techs. They can handle anything security, automation,…read moresound! And they make it all look good!

Bryon did a great job hanging a couple of TVs and installing shelves for our house. He's also got…read moreskills building furniture, outdoor security systems and such. I would definitely recommend him for any of those jobs!!

Absolutely professional job. I will definately use this company again. The work was great and a…read morevery professional young man.

Unreliable, unresponsive, and disrespectful to the customer. The best part was when the rep came…read moreout but after that it was all downhill. Promised a same day estimate but it arrived nearly two weeks later only after I called the office twice. Then I responded with some written questions about the proposal but never heard back even after a follow up email from me. My experience was very similar to another review by M.H. that is for some reason "Not Recommended." Unprofessional and shabby customer service. I wish I had had a five star experience but I didn't. And the interesting part is that I really was inclined to do business with them.

Garrit, LYNC Security's owner, and Andrew just installed six security cameras about my home. At…read more100+ years old and with 45 year-old doorbell circuitry, I wanted a pro. The cameras were all of exceptional quality and resolution. Porch pirates and those who break into my car will hopefully choose some other victim. Understanding how to provide admissible video evidence of a crime was something I didn't know that I didn't know. From phone or laptop, my wife and I can monitor what is happening around our home from anywhere with Internet. LYNC Security merits my highest rating and I will recommend them to friends.

Great Staff, they helped me will all my needs! Amanda is the best. She helped me…read morewith all my questions and concerns.

I have been using United Security Alarm for so long now I don't remember not having them as my…read moremonitoring service. Prices are fair, their employees are very polite and very efficient, and I've never had an issue with them at all.

Eldridge was great. I needed my projector bulb replaced and scheduled an appointment…read more Eldridge was on time, professional, and completed the work quickly. The price was exactly what he quoted me on the phone. In talking with Eldridge, I realized he has a DEEP knowledge of home theater, home automation, televisions, etc. This stuff is one of my hobbies so I recognize when someone knows their stuff. Definitely give him a call if you need help with any aspect of home entertainment or automation. Highly recommended.

They installed my TVs and speakers as well as my outdoor security cameras on two different houses…read moreover the last 2 years. Great employees great work. I definitely recommend. There prices may not be the cheapest but they are a much better value because of the quality of work they do. They were also very accommodating of my schedule

We were able to find a solution. Very understanding. We are glad to find a solution…read more There maybe ups and downs, and from the downside, we found a positive solution. Thanks.

My experience with Toca Alarm has been sheer misery. I paid approximately $40,000 to have a…read moresecurity system installed at my horse rescue sanctuary in Folsom. Jimmy the salesperson promised fully reliable, hassle-free security service on my property in order to keep me and my vulnerable rescue horses safe; there had been dangerous trespassing in my pastures. I specifically mentioned I wanted access to playback from certain cameras and a personal alert button for my safety. Jimmy assured me this would be no problem. Toca insisted I use one cell provider; I had grave concerns bc it is known to provide weak signals out here. The reality after my huge check had been cashed: the cameras did not function consistently bc of weak signal, as feared. One of the $4000 cameras had to be replaced entirely. I had to try two other service providers to get them to work. Yes, that is three in total. I've been charged nearly $500 by the first cell provider months after the contract terminated. I cannot receive playback of my cameras without a DVR but the system does not interface with Starlink so I needed to get a new modem. The DVR playback of these outdoor cameras still has not been set up. It took ages to finally receive my personal alert button. Bc of an error when Toca staff was testing the button, the Fire Department with EMT was dispatched to my property! Toca disclaims responsibility for so many of these problems, insisting they are out of its control. When I was signing the $40,000 contract with Jimmy, he assured me I would be fully taken care of by Toca. He did not say: oh, you will be on your own when dealing with problems created by these third parties who control much of the service related to your security and surveillance system. Toca won't be responsible. I have enormous responsibilities caring for 65 rescue horses and donkeys at my sanctuary: I told Jimmy I had to have a seamless, comprehensive and reliable security system bc I don't have the time to deal with constant malfunctions. He promised me that this was what I was getting with Toca. I cannot stress enough how much I regret ever having called Toca Alarm Company.