Im not sure where to start but this company is excellent. They came to my home the same day that I…read morecalled. They were able to fix my AC system and for a very good price. They saved me thousands of dollars (A different company tried charging me $4,500 and told me I needed a bunch of stuff completely replaced with my Ac system). Jason an employee from Owen came to my house and quickly figured out what the problem was and fixed it. I feel like I've found a company I can trust and can use for the rest of my life if I need an AC repair.

Mr. Owen is honest, dependable and he has taken great care of our AC unit. When buying a new AC he…read moreasked all the right questions and gave us his best price. He's easy to reach and responds quickly. I highly recommend his company.

I didn't want to have to replace my entire heat and AC system but my 25 year old system couldn't…read morelimp along anymore. Ray and his team hooked me up with a great, highly rated Carrier system and I feel I received a fair price too. By the next afternoon, I had a whole new system. One that is certainly more efficient than my old system so I can't wait to see how much my electric bill decreases! About a month later, I had some more questions and Ray, Son and Rachel were immediately responsive. I highly recommend this company if you have any HVAC issues!!

I am beyond fed up with AC companies and their absurdly overpriced systems. Unfortunately, this…read morecompany is no exception. To be clear, the technicians at Texas Mechanical Strong were great. Professional, respectful, and clearly doing their best. My issue is entirely with the owner. I was sold an $8,000 two-ton, two-speed unit to service a roughly 600 sq ft master bedroom and bathroom. Even with my limited HVAC knowledge, I knew the unit was oversized. But the owner was extremely confident and assured me it was the right solution. It was not. The system has been a complete failure. Humidity regularly exceeds 60% RH, and trying to correct this has turned into a drawn-out mess. And the unit itself is only half the problem. The other half is the owner, Rey. Because the system wasn't performing as promised, I had to repeatedly call the company to inspect it. That is not my fault. I was sold a product that does not do what it was sold to do. During these visits, his own technicians told me that the owner referred to me as an "annoying customer." They also questioned why this particular unit was ever recommended for such a small space in the first place. I understand I was working within a budget. What I don't accept is being sold a poorly suited system just so the company could hit a price point. What made things worse was Rey repeatedly insisting that I demanded RH in the 50s. I have zero recollection of ever saying that. When I pushed back and pointed out that 50s is not the only acceptable or realistic target, he became defensive and sarcastically suggested that maybe he "isn't an expert" and "doesn't know what he's doing." He also claimed he has the same unit in his own home and that it works great. That comparison is meaningless. His home is far larger than a 600 sq ft space. The final straw was when they came out to run tests and told me they would return a week later. Whatever adjustments were made actually made things worse. Humidity began spiking into the 60s and 70s. I reached out to Rey directly and was completely ignored. I genuinely feel bad leaving this review because the technicians were solid, and they are the only reason this company isn't getting an even lower rating. But the way this situation was handled at the ownership level was insulting, dismissive, and unacceptable.

Moses Houston HVAC provided very good service. Moses and the technicians came out and reviewed my…read moreorder and the process. The fast, efficient installation only took 3 1/2 hours for a complete A/C unit and Attic furnace replacement.  The very professional staff (Arrived with COVID PPE). They were clean and left absolutely no traces of any new installation. We are very happy with the entire process. This is the best HVAC service company in Houston we've experienced in 29 years. Our past experiences with different A/C service companies certainly did not go as well. Moses Houston HVAC will get the job when my other 2 units (A/C unit and furnace) need replacement. Our permanent HVAC service. p.s. - No, we did not go with the cheapest quote.

Moses Ac& Heating is a scam! The guys is very unprofessional and way too costly. When speaking to…read moreMr. Moses, he gave me a quote which was totally different from the amount he charged to my card. The work performance was horrible. They flooded my whole home. I would not recommend Moses Ac. Total disaster.

My compressor failed just over three years after it was replaced on the HVAC system that came with…read moremy new home in 2020. Unfortunately, it turned out the company the builder used for my home warranty never submitted the paperwork to extend the warranty on the replacement compressor. Jennifer at Bruce Mechanical was outstanding. She arranged to have the entire condenser replaced at a lower cost than originally quoted for just the compressor... and with a much better unit than the one originally installed! Mateo and Eddie were friendly, professional, and efficient during the installation. The entire experience exceeded my expectations. I highly recommend Bruce Mechanical... they truly stand behind their work and are a company worth supporting!

Jason came out to fix the central air heater on Saturday, January 31, 2026. My call to Bruce…read moreMechanical was deemed an emergency due to an expected drop in temperature to 26 degrees. (Regular work days are M-F). This was a follow up second visit a few days earlier. I was not charged for a second visit. Jason was very thorough as I watched his work checking every possible aspect that could be causing the problem. Then, he ran the same test 10 consecutive times before being satisfied. All of the 5 Technicians that I have met are polite and Personable ( Blake, Jason, Mo, Zach, Victor)

Our older AC unit went out after owning our home for 5 months. We purchased a warranty from…read moreAcclaimed but had already dealt with one claim that did not go as well as hoped. I had little optimism that I could file a claim and have an outcome more positive. In fact I called a couple contractors to give me quotes after learning the hard way the contractor assigned by AHW would save me any money. Chris and his team were a huge and pleasant surprise. They communicated quickly with me on my claim, came out to assess things, and and a resolution with AHW all in a timely manner. 3 days later I have a brand new outside unit that saved me $5,000. I would highly recommend this company. Also everything was explained to me completely in a manner any average homeowners can understand.

Chris from Spring branch air-conditioning followed up on my concerns and sent out a technician. The…read moretech did a fantastic job and was very personable and professional. I'm happy with the work and I would recommend this group for your yearly check-up service!

Professional, knowledgeable, trustworthy and timely service. Fixed my heater quickly. Big relief in…read moretrying time.

Hired this company to do our warehouse and they did an OUTSTANDING JOB!! Will definitely use again!read more

Great company, professional technicians, and great customer service on the phone. They quickly…read morereturned our call last night when we requested to have our AC diagnosed for the problems it was having by not cooling anymore. Backstory: We just recently moved into a 20-year-old house in the Houston area and we love the house, but this house has a lot of internal things that still need to be fixed or serviced. Long story short after our service request call last night, the Texas Comfort Systems technicians came out the next morning and quickly diagnosed the problems with our AC unit outside. Apparently, it was the AC capacitor for our downstairs AC unit. After finding the problem, they quoted us a decent price and we felt it was fair and accepted it. On top of this, most people should not be replacing these AC parts themselves, unless they're completed by trained HVAC technicians, like those who work for Texas Comfort Systems. Overall, great service and professionalism! We're back to nice AC indoors. Thank god! The technicians, Stephen and Julio, who came out today were super professional, knowledgeable, kind, courteous, and clearly represented the great customer service of Texas Comfort Systems. Even the lady, Patricia, who we spoke to on the phone last night was great as well. We highly recommend using this company if you need your AC units at your home serviced. Stephen even educated us on a yearly service plan they have. It's clearly a win-win when you call Texas Comfort Systems. Thank you and we will always call this company for our HVAC repairs and servicing.

Had another company come out 1st thing this morning to (we thought) fix the upstairs unit, ah no,…read morethey just told us it wasn't working. I found TCS online & called before the other co. had pulled away from the curb. Patricia scheduled same day appt. Aaron arrived early went straight to work FIXED the issue and explained everything. We had him check the other units as well. I can't say enough about how impressed we were with Aaron, just have a huge appreciation for someone that knows what they are doing & does it correctly the 1st time!!! We know who to call if we have other issues arise. OH, they also charged us way less (Did more work) than the 1st co. quoted us.

This company has totally lost its way; I've spent thousands of dollars with this company and even…read morewith that, now good luck if you want to make an appointment with Red Star and STOP buyer Carrier products it's all garbage now. I'm really regretting doing any business with these guys

I had a dehumidifier and uv lights installed by this company. after installed my humidity levels…read morewere the same as before I reached out and they said it was due to not being connected to the thermostat. Later after having someone else check it I was told it was installed completely wrong and was ran by three extension cords which is very dangerous.