I am glad I went to Central Oregon Auto Body (COAB). They made a difficult time easier to get thru…read more The whole process went smoothly including them being an advocate with difficult Insurance issues. COAB did a high-quality job restoring my car after the collision. A special thanks to Jacob, JR and Brad.

First of all the service was great they helped me out right away and came outside to look and my…read morecar, not mention they were very nice. The shop has a comfortable feel, lots of space to sit and relax while I was waiting. My wheel well was falling apart and rubbing on the tire so I took my car in for some advice on what to do. The person helping me then told me he would cut the excess plastic off with no charge. Just got the vibe that these were very caring people. Thank you! Best auto body shop I've been to in Bend.

Driving through Crater Lake National Park, a foreign tourist in a rented RV (yikes!), demolished…read moreour driver's side mirror. There are few things in life I dread as much as auto repair, but these guys made it remarkably painless. They worked with our insurance company, made sure they had the right part by the time we got there the next morning, and took care of it while we waited. The job was done fast and very well. They even gave us cokes in glass bottles and had a shady fenced yard for our dog to play in while they worked. Wow, that's some real customer service. I would highly recommend Ron's Auto Body to anyone. Thanks again, guys.

I called this company on Tuesday..... it's now Friday and no one has called me back. Guess they…read moredon't need the business. Which is fine by me as I found JR's could see me immediately and gave me a quote Tuesday morning and insurance approved that very next day and I've scheduled for the repairs on Monday. You snooze you loose.

Crabtree is a top of line auto body shop. Adriana at the front desk, robert the owner, and Josh…read morehave all been super helpful, efficient and honest. I will be coming here anytime I need something done. Fair priced and transparent about pricing. Thank you, Happy customer.

This is a great shop! The folks there are kind, helpful and HONEST!…read moreThey were by far the best price and most flexible for what actually needed to be done. I would give them 10 stars if I could!

Main Auto Body is awesome. I had taken my car to another shop in town that was recommended to me…read morebefore finding Main Auto Body. The other shop (who shall remain nameless) completely screwed up the repairs - and the repair work they did literally began to fall apart while I was driving around. Main Auto Body was COMPLETELY different - Ellie and Antonio gave me fantastic customer service from start to finish. They basically had to redo work from the other shop - and walked me through each step. The work done was like night and day - they did such a good job and my car feels rock solid again. They also handled everything with my insurance agency - and the whole process felt incredibly smooth. Highly recommend.

This shop is now Caliber Collision. I took my Ford Escape there for an estimate on a repair to a…read moresmall dent in the front fender. Josh, who helped me, said that 10 minutes of work with a heat gun would restore 90 percent of the damage, and he wouldn't charge me for it. It did ... and he didn't! I can't say enough good things about this place.

Ellie did a superb job throughout the entire process, communicating with us as well as working with…read morethe other party's insurance company. The quality of repair on our Jeep was also exceptional. Their bid was also the most reasonable of the three that we obtained.

Rear Plastic Bumper Out of sorts. Fantastic service!…read more The ladies at the front desk were friendly and the technician, Antonio was fast and fixed the bumper in about 5 minutes. I did not have an appointment but called in and was told to show up at a certain time when they would look at the problem, which they did. Easy peasy fix -AND at no charge. My Bend dealership on the other hand had told me they would need to take the bumper off and the cost estimate $275 ! It pays to check around and do your homework before committing to a repair.

Service was great. They did an excellent job on repairing my Bronco…read more also my Vechicle was clean up inside and out. will recommend take your Vechicle there for any repairs

$10,000 dollars and the repaired door is not flush with the rest of the vehicle. Very sad. After…read morewaiting 7 weeks for my car I am now discussing a different shop with my adjuster to finish the job that wasn't completed. Lines aren't clean and housing on rear view mirror, passenger side was left detached. I'd consider a different shop or possibly setting the expectation that you would like your vehicle to repaired to "as is was prior to the accident" condition. I thought that was understood before my insurance company stroked a check.

Also known as cheap and dirty autobody. If that's what you're looking for go for it. Probably won't…read moreget a lot of attention. Probably will be late. And the work will be if low-quality. Also they will argue with you when you object to the low-quality late work. It probably will be cheap though.

Dave was incredibly helpful fixing an issue with my car door. after several poor experiences at…read moreother shops in town that were dead ends, he was able to identify the issue on the spot and fix it in just 15 minutes. Would highly recommend

Sliding door on my van wouldn't close. Spontaneously stopped by Crash for a brief exam and quote…read more Holly came outside, looked at my problem - solved! Free!! Can't beat that!!! Shop was very clean and impressive. I used to drive race cars - like clean, professional shops Would happily go back with any future issues.

My experience suggested unequal treatment, and it appeared that service may have been influenced by…read moremy skin color.

I was hit from behind at a stop light. She was going fast. Totaled the rear end along with my bike…read morerack. My car looks brand new. The inside rear needed replacing along with the exterior rear and rack. It looks brand new. They even ordered, put together and installed the rack. They kept me updated on progress throughout the job. Very happy with ##lithiabodyandpaint.

It is an unhappy thing to have something happen where one has a reason to update a review for an…read moreauto body repair place. But it is a happy thing if you need auto body repair to work with Lithia. My original review was to sing Lithia's praises for the top notch work they did on fixing door damage done to our car when we got side swiped when parked in a local lot. This time we needed extensive auto repair and auto body work after we hit a deer on the freeway while we were traveling 55mph. So, perhaps there was serendipity in the previous need for the minor body work because as the tow truck driver picked us up and loaded our undriveable vehicle on his truck and asked if we had a body shop in mind, we said, "Yes. Lithia in Bend." Once again, superior customer communication by them at every step during the nearly four week repair process, top notch attention to getting every detail right in the repair and a well itemized (four page no less) list of the parts used and work needed, including towing the vehicle to the local dealer where specialized mechanics could reset all of the car's computer settings. Ten grand later, they delivered our trusty MDX back to us in the same new and perfect running condition it was in before the ill fated collission with the deer. We recently referred friends to Lithia after their new Toyota SUV had been crunched in a parking lot fender-bender and they too said they had the same five star, six star really, experience for communication and work quality by Lithia as did we. The bottom line is, it is an unhappy thing to need auto body services. But if you do it is a very happy thing to have Lithia do the work.

Anthony, Help me with my car repair. He provided excellent…read more service and met all my needs. My car is fixed and I plan to keep it a long time. We have other trucks and cars and "Hopefully they won't need repaired"; But if they do I will be bringing them to Carstar.

Most unprofessional body shop I've ever seen. brought my vehicle to them for a quote, and repair…read more Sent them pictutes of the vehicle before hand to see if they could actually repair it, and they said yes bring it by. 750$ and a week later gave me a nonsensical quote without so much as jacking the car up and looking underneath. Then they told me they actually couldn't do the work. Waste of time And money. Highly recommend not doing business with this company.