Terrible company. I asked for a future disconnection and they disconnected me the next day…read moreinstead. After jumping through hoops they said they had to send a technician out in 24 hours to enter my apartment to reconnect my service back to what it was due to their mistake. The billing was also wrong the they activated it again. And they said it would take 7-10 business days before a "ticket" could be written to compensate me for their mistake. None of my devices are now working because the WiFi is turned off and I was on the phone and talked to 3 different people and still couldn't get it fixed. A terrible terrible terrible company.

The quality of the actual Internet service is mediocre on a good day, and several days a month,…read moreit's completely nonexistent. The AI assistant is a joke. Basically the equivalent of turn it off and back on again. You can't actually call the local store, instead it's a call center where you're transferred again and again and again without any resolution of the problem. As if it isn't bad enough that the service is super unreliable, my bill has unexplainably risen by $10 three times since initiation of the service eight months ago. The irony is overwhelming. I wouldn't even mind paying more if it worked! What a joke. And this is a service I continue to pay for in a rental house for my kids who attend Purdue. We have no choice, because it's the only Internet available in the area... except that it's not really available! Just ridiculous.

He was hard working and did a great job cleaning the gutters. He did not leave a mess!read more

Had an appt set up. He confirmed the day of and then never showed or called. I had used him in the…read morepast with great results but apparently he's not reliable anymore.

Every single thing could improve. But the most most critical aspect is customer service. They went…read moreout of their way to insure I didn't get a resolution by repeatedly lying and making up nonsense. Apparently the only protocol they follow is to piss you off. Interestingly enough the scathing reply I left to an email I received, generic but an email none the less, was removed without comment by the sender named Ali. I thought this was a nice touch to end weeks of asking for a resolution. Read some of the other reviews that will enlighten you to the service and assure you that I was not alone.

We had moved to a new home and needed Xfinity to set up a new line at the house. They got out with…read moreno issue and told us they'd be back to bury the cable in 2 weeks. The initial service was December 14th. It is now March 5th and I have had 5 separate "appointments" made to get this job done, and it's still not done. I was again assured that today they'd get here by 7 p.m. and was given a phone number to call in case it didn't happen again. Called the number and it was for a service team in Florida. My kids have been injured tripping over this line as it runs across our driveway, and everytime I try to get help I get the same garbage about escalation and how they "understand my frustration". Do not understand any circumstances sign up for Xfinity services.

I do not have an account with these clowns anymore-this is why: I switched to another carrier last…read moreSpring. Returned their equipment, ended my business relationship, etc. Went with a different company altogether. They are STILL charging my bank account every month; I have been told every conceivable reason they are doing it-and today, when I talked to them AGAIN-they said they will CHANGE THE NEW NAME ON THE ACCOUNT BACK TO MINE as a solution. I am paying someone else's bill and have been for FOUR MONTHS. The offer they made last month to reimburse the roughly $500 they had taken then has apparently expired. This is FRAUD, openly committed! Comcast is a criminal enterprise-and they are OK with cheating former customers openly.

Been waiting for 3 weeks for internet service to be restored. 4 appointments have been no show…read more Line is laying on the ground next to my house And needs to be reconnected to the pole. A simple 15 min job. This is terrible customer service. I am not a happy custome. That is no cell phone or tv service as it all goes through the internet service. This is ridiculou.

Adam G helped my husband and I this evening and we were so happy with the excellent customer…read moreservice we received. Adam and his coworker were both very helpful and knew exactly what they were doing. Adam saved us money with our current phone situation and made the process so quick and easy. My husband and I live in Crawfordsville but we will be using this AT&T location when needed from now on.

The manager is a real jerk. Do waste your time at this store. Go to the corporate store on 52 and…read morereal. They actually give good service unlike this place.

SAVE YOURSELF AND DO NOT GIVE THEM BUSINESS! I have been trying to ensure my services are cancelled…read moreon top of getting a return label for their equipment for over a week now. I have done calls, chats, and now emails and I still do not have a label to send equipment back with. After cancelling my service, I shut off autopay, yet they still took a payment without my consent. The employees are rude and just flat out dumb. One employee didn't know Alaska and Hawaii are states. I have no words. Please file complaints on every platform possible to bring this company to its end.

this is the worst company I've ever dealt with in my life. Supplied student ID for discount. Two…read moremonths later, the rate went back up -- did this three times. Then, when I moved out, they failed to transfer the account to my son after providing them with the request form twice. Then I canceled the account, and they did not send a confirmation. On the phone right now, for the seventh time. This company is a rip-off.

I'm beyond livid. I don't know why there is even a issue but my entire box isn't working it's…read moreFriday evening I'm a single mother on a fixed income with two children and I'm being told no one can come out to troubleshoot untill Tuesday between 8am and 12pm and someone has to be here in order for them to fix it!um are yall going to tell my job this when I tell them "hey I'm not coming into work today because I have to be present for a Internet company who's defected device isn't working " let's not even mention the money I'm going to lose in those 4hours of work. You would think with as much money as frontier is making they would have nightly technicians to ensure things like this are fixed. Oh yah I'm also a college student with a project due Sunday evening guess I should call the school and explain I have to wait literally four days for frontier to decide when it's important enough to come fix my problem! This is our TVs our computers and our weekend entertainment I will not recommend this to anyone and I will not be continuing services frontier is backtier frfr yall suck and are wrong customer service is the last thing your trying to provide

I don't know if I can convey how poorly this particular company operates. Their service is…read moresporatic, they appear to have purposely built their customer service system to avoid interaction with their customers and based on the speed in which they rectify outages, it is likely they have one technician working in any given area. The general model for managing customer service issues is to be routed to the app, which has an extremely limited response matrix but will eventually connect you with someone at a chat center. This persons job is to intermittently ignore the details of your issue and offer scripted questions or fixes for problems you aren't having. All the while, they are blanketing you with dispassionate apologies and generic (condescending) acknowledgements about "understanding your frustrations." The frustration comes from a lack of transparency. after jumping through a considerable number of hoops to speak to a real person, I am connected to someone halfway around the world who will read from the same troubleshooting script offered by the app chat bot or, when eventually sensing they are satisfying your request...state that they it in a ticket and that their team is working "really hard" to fix the issue. I don't actually care how hard they are working as long as what they are doing is effective. and simply being giving a good time frame for completion of repairs would alleviate 75% of my frustration. maybe spending some money to maintain infrastructure would cover the other 25%. Unfortunately, given the nature of my apartment complex, I haven't any other options for internet at this time. Which has motivated my leaving this complex, based solely on the lack of adequate internet. if you have any other option for internet...please explore those options. Any extra money will more than compensate for the frustration. If not, enjoy being jealous of people that have 1990's dial up...

We have had Dish for over 15 yrs and it was a nightmare to cancel our service two calls on hold for…read moreover 30 minutes just ridiculous and then they want to charge for sending back the equipment outrageou! Would never use this service again!

My mother passed away in July of 2023. In August of 2023 I canceled her Dish Network services…read more Dish has continued to charge me for the services. I received a confirmation number when I canceled the service. It turns out that it was a bogus number. I can't believe that a company would try to take advantage of a death in the family by lying about the cancelation and continuing to charge for the service. I will NEVER use Dish Network...EVER. I will also tell everyone I know that this is not a company to do business with.