T D Florist Design & Gift
Services - T D Florist Design & Gift
Floral design and installation
T D Florist Design & Gift Photos
You might also consider
More like T D Florist Design & Gift
Recommended Reviews - T D Florist Design & Gift
Start your review...
Reviews With Photos
I can not speak enough about how HORRIBLE the flowers looked upon delivery and continued to deteriorate rapidly. It is like they grabbed the oldest flower in the cooler and sent them out hoping no-one would notice. When i contacted my dear friend who sent them out to contact the florist. She was advised they absolutely would not send out a new bouquet, a refund was all that was available. So okay thanks for the refund for my friend who ordered the flowers but meanwhile when my friend was trying to do something nice for me at a time i really needed it; I have these disgusting flowers as a reminder of how much i will never send anyone to this place for flowers. How incredibly disappointing in the lack of product and customer service.
I would give a zero rating if that was an option. The attached pic is of the flowers within 24 hrs of delivery. I attempted to contact the florist through email with pics, numerous phone calls (disconnected twice), and finally in person. Even though I was there during business hours, the shop was closed with multiple UPS delivery stickers on the door. If they are going out of business, they should at least have the decency to stop delivering flowers.
I would leave 0 stars if I could. I received a poinsettia on 12/23..I was not home and the delivery driver left it at on my front porch in 5 degree weather. I did not receive a call about a delivery and no attempt to leave it with a neighbor. Needless to say, it did not fair well. I have attempted to call the florist and emailed but have not received any response.
NEVER use this place. EVER. My step-father is in hospice. This is his last Christmas and i wanted him to have a "tree" and some Christmas cheer in his room. Please see pictures to see what was ordered and what was delivered. They are Unwilling to answer their phones, with FTD calling them while I am on hold 4 times. They did NOT deliver what was ordered. They informed FTD that they delivered what was ordered and would NOT correct the issue. They Did not contact me or FTD that they couldn't make the arrangement ordered. #FTD did appease me however i was unable to send the arrangement i wanted. I am very frustrated and angry.
My boyfriend sent flowers for Valentines today and I sent him a picture of which he said, THEY'RE HORRIBLE! He is correct on that. They're wilted looking, horribly arranged, and look as if they've been out for a week in the snow here. I don't blame him for being embarrassed as I too hate I had to walk through the office with such a HORRID arrangement. I suggest anyone considering this shop, LOOK ELSEWHERE! Pictures attached of the arrangement delivered not even an hour ago.
My mom had a tumor removed and a painful recovery. I picked a beautiful set of yellow get well flowers for her to have to look at in hopes that they would bring a smile to her face. Unfortunately, the flowers showed up over 5 days late!! I also understand that they sometimes can't match the flowers online so they try their best to get close. Well this wasn't even close, they were wilted and small and inside a bird mug that seemed like the back log of Easter in the throw away pile. It cost me $85 dollars and when I tried to contact them, no one ever answered the phone. Finally , after receiving an order receipt through email, I emailed them back asking for a refund. Surprisingly enough we had an actual conversation about how they were going to look into this. I reassured them someone was home the entire week they tried to deliver and that's it impossible for them to say no one was home to receive them. And guess what? Never heard from them since. It's been over a month and I'm so upset. I wish I could cancel the payment but I'll just leave this review and go to BBB with a complaint. I'm just really disappointed and heartbroken that they couldn't even try to make it better. Worst money spent ever. My last hope is that they see this review and get up on their ass to make it right.
Horrible customer service. My moms cat died and someone sent her flowers. They delivered and left them on the front step with no porch or shading in 80-90 degree heat. Since she went out of town they were there for a few days Fast forward trying to get ahold of them and the one number's box has been full for a week and no one answers the other number. I even tried many different days and different times of the day. So I sent an email and again no response.
I ordered the "Pretty in Peony "Premium" arrangement though Teleflora (which this florist delivered). The arrangement I ordered is primarily peony flowers, my wife's favorite. Instead I got a bunch of inexpensive hydrangeas (see attached photo of what I ordered and what I got). You simply cannot swap out the primary flower type. This is like ordering a dozen roses and instead getting carnations. Peony is in the name of the product I ordered! To make matters even worse, the vase it came in was cracked so when we added water to it the darn thing leaks. I called and left a message for the owner and sent an email, but nobody ever responded. My advice is to avoid this florist like the plague.
WORST SERVICE EVER! I sent flowers to my MIL whose mother had passed away. I'm out of state and first tried calling. No answer and mailbox full. The message says to go online, which worked out great for me because I was needing to send quickly. I found a nice arrangement online and bought them. They arrived the next day and my MIL sent a nice note saying she had received them. She even sent a photo. It was not at all what I ordered. They even had a section online you fill out that asks if you are ok with substitutions. I marked "no". I never got a call or email asking about changes to the order. I tried to call them to tell them about the changes and of course, no one answered and the VM was full. I sent an email letting them know that I had an issue with the changes and to please call or let me know what they planned to do to correct it. I never got a call/email back. I'm glad she got the flowers, as I see that others have not. However, if you can't send what was selected, call the person and discuss what is going to happen. The item selected was picked for a reason, the item sent looked like a cheap substitute, the vase alone was enough to make me cringe (purple). At least try to get it to be similar. I wish I had read these reviews before I sent the flowers! Shame on me and lesson learned. I've used another florist in the area before but couldn't remember who and was in a bit of a pinch to send quickly. I wish I'd checked here to see it was Arapahoe Floral. I had even left a nice review of the great work they did. I will not forget again.
6 years ago
My order was a total of $101.00 I chose the picture of the flowers in the 1st photo to send to my client and friend for condolences. They delivered the flowers in the 2nd photo to her. Their delivery that I paid $101. Does not even compare to the flowers I picked out and paid for. The photo was taken the day of delivery. The flowers were minimal and already looked worn out. Such a sparse amount. I was embarrassed when my client friend sent a picture thanking me for the bouquet. read more
6 years ago
I truly believe in supporting small businesses especially during this difficult time. But sheesh- this florist doesn't even try. A $120 Valentine's arrangement was ordered by my hubby to be delivered on Friday before the holiday. Nothing came. At 8pm it was marked as 'delivered'. We called FTD and they were fairly useless. So we waited to see if they'd arrive Saturday. Sure enough- about 20 hours after being marked 'delivered' a man brought them to our house. We were shocked at the 'quality' and the 'arranging'. Almost like it was out of the tv show Nailed It. Almost?? The card attached to the flowers clearly showed that the florist values non-FTD orders more with its pitch about ordering locally. The arrangement was nothing more than a few roses and some unopened lilies. Nothing trimmed or put together. Don't use this place!! read more
6 years ago
Zero stars is more appropriate. Do NOT use!! Dad's funeral on 2/9/2021. Order placed 5 days before yet arrived AFTER funeral. WRONG arrangement sent AND what was sent was in horrible condition! I paid $152 (plus tax and delivery). I've tried calling several times over last 2 days and they won't answer. read more
2 years ago
7 years ago
I can not speak enough about how HORRIBLE the flowers looked upon delivery and continued to deteriorate rapidly. It is like they grabbed the oldest flower in the cooler and sent them out hoping no-one would notice. When i contacted my dear friend who sent them out to contact the florist. She was advised they absolutely would not send out a new bouquet, a refund was all that was available. So okay thanks for the refund for my friend who ordered the flowers but meanwhile when my friend was trying to do something nice for me at a time i really needed it; I have these disgusting flowers as a reminder of how much i will never send anyone to this place for flowers. How incredibly disappointing in the lack of product and customer service. read more
5 years ago
I would give a zero rating if that was an option. The attached pic is of the flowers within 24 hrs of delivery. I attempted to contact the florist through email with pics, numerous phone calls (disconnected twice), and finally in person. Even though I was there during business hours, the shop was closed with multiple UPS delivery stickers on the door. If they are going out of business, they should at least have the decency to stop delivering flowers. read more
5 years ago
5 years ago
5 years ago
4 years ago
I would leave 0 stars if I could. I received a poinsettia on 12/23..I was not home and the delivery driver left it at on my front porch in 5 degree weather. I did not receive a call about a delivery and no attempt to leave it with a neighbor. Needless to say, it did not fair well. I have attempted to call the florist and emailed but have not received any response. read more
9 years ago
NEVER use this place. EVER. My step-father is in hospice. This is his last Christmas and i wanted him to have a "tree" and some Christmas cheer in his room. Please see pictures to see what was ordered and what was delivered. They are Unwilling to answer their phones, with FTD calling them while I am on hold 4 times. They did NOT deliver what was ordered. They informed FTD that they delivered what was ordered and would NOT correct the issue. They Did not contact me or FTD that they couldn't make the arrangement ordered. #FTD did appease me however i was unable to send the arrangement i wanted. I am very frustrated and angry. read more
4 years ago
5 years ago
7 years ago
My boyfriend sent flowers for Valentines today and I sent him a picture of which he said, THEY'RE HORRIBLE! He is correct on that. They're wilted looking, horribly arranged, and look as if they've been out for a week in the snow here. I don't blame him for being embarrassed as I too hate I had to walk through the office with such a HORRID arrangement. I suggest anyone considering this shop, LOOK ELSEWHERE! Pictures attached of the arrangement delivered not even an hour ago. read more
5 years ago
My mom had a tumor removed and a painful recovery. I picked a beautiful set of yellow get well flowers for her to have to look at in hopes that they would bring a smile to her face. Unfortunately, the flowers showed up over 5 days late!! I also understand that they sometimes can't match the flowers online so they try their best to get close. Well this wasn't even close, they were wilted and small and inside a bird mug that seemed like the back log of Easter in the throw away pile. It cost me $85 dollars and when I tried to contact them, no one ever answered the phone. Finally , after receiving an order receipt through email, I emailed them back asking for a refund. Surprisingly enough we had an actual conversation about how they were going to look into this. I reassured them someone was home the entire week they tried to deliver and that's it impossible for them to say no one was home to receive them. And guess what? Never heard from them since. It's been over a month and I'm so upset. I wish I could cancel the payment but I'll just leave this review and go to BBB with a complaint. I'm just really disappointed and heartbroken that they couldn't even try to make it better. Worst money spent ever. My last hope is that they see this review and get up on their ass to make it right. read more
6 years ago
Do Not Buy from Here! Flowers die in 3 days!!!!!! I tried to call them and they never answered me. This place is a SCAM read more
7 years ago
Horrible customer service. My moms cat died and someone sent her flowers. They delivered and left them on the front step with no porch or shading in 80-90 degree heat. Since she went out of town they were there for a few days Fast forward trying to get ahold of them and the one number's box has been full for a week and no one answers the other number. I even tried many different days and different times of the day. So I sent an email and again no response. read more
6 years ago
8 years ago
I ordered the "Pretty in Peony "Premium" arrangement though Teleflora (which this florist delivered). The arrangement I ordered is primarily peony flowers, my wife's favorite. Instead I got a bunch of inexpensive hydrangeas (see attached photo of what I ordered and what I got). You simply cannot swap out the primary flower type. This is like ordering a dozen roses and instead getting carnations. Peony is in the name of the product I ordered! To make matters even worse, the vase it came in was cracked so when we added water to it the darn thing leaks. I called and left a message for the owner and sent an email, but nobody ever responded. My advice is to avoid this florist like the plague. read more
7 years ago
7 years ago
WORST SERVICE EVER! I sent flowers to my MIL whose mother had passed away. I'm out of state and first tried calling. No answer and mailbox full. The message says to go online, which worked out great for me because I was needing to send quickly. I found a nice arrangement online and bought them. They arrived the next day and my MIL sent a nice note saying she had received them. She even sent a photo. It was not at all what I ordered. They even had a section online you fill out that asks if you are ok with substitutions. I marked "no". I never got a call or email asking about changes to the order. I tried to call them to tell them about the changes and of course, no one answered and the VM was full. I sent an email letting them know that I had an issue with the changes and to please call or let me know what they planned to do to correct it. I never got a call/email back. I'm glad she got the flowers, as I see that others have not. However, if you can't send what was selected, call the person and discuss what is going to happen. The item selected was picked for a reason, the item sent looked like a cheap substitute, the vase alone was enough to make me cringe (purple). At least try to get it to be similar. I wish I had read these reviews before I sent the flowers! Shame on me and lesson learned. I've used another florist in the area before but couldn't remember who and was in a bit of a pinch to send quickly. I wish I'd checked here to see it was Arapahoe Floral. I had even left a nice review of the great work they did. I will not forget again. read more
3 years ago
6 years ago
My best friend sent me flowers for my 50th birthday. They arrived in fair shape and in two days looked like this. I communicated three times Through the delivery person and the shop never once contacted me. The delivery person said the shop is very busy. I guess they are too busy to ensure that they are using quality fresh flowers. I would NOT recommend this florist read more
7 years ago
What should have been a lovely autumn color floral arrangement to our daughter in law who works long hard hours as a nurse ending it being so disappointing and frustrating. VOICE MAIL BOX FILLED FOR DAYS! No replies to our complaint of the quality of the flowers, WILTED OLD FLOWERS, SPARSE and NOT WHAT I ORDERED and on top of it, were DELIVERED ON WRONG DATE, After no reply for days, I now find their statement on their site. They state: For the best and freshest flowers in Highlands Ranch, TD Florist Designs has exactly what you're looking for! Check out our wide selection of flower arrangements to make your next occasion memorable." Yes, it was memorable, HORRIBLE. IF YOU NOT HAPPY WITH FLOWERS WE DID DELIVERY, WE CAN EX-CHANGE NEW FLOWERS FOR YOU WITH IN 24HRS . They don't respond so they can say it's been over 24 hours if they contact you back. I called and emailed that same day multiple times and the next day and the next day...... WE DO NOT REFUND MONEY FOR ANY ORDER. WE WILL EX-CHANGE FLOWERS OR PLANT. AFTER 24HRS WE DO NOT EX-CHANGE . FOR ROSES: GUARANTEE 72HRS MIX FLOWERS : 5DAYS They take your money and don't respond!!! They don't respond so they can say it's been over 24 hours. I called and emailed that same day multiple times. JUST want a refund. They did everything wrong, they don't reply back, they don't answer the phones. Very unprofessional and wrong! !! read more
6 years ago
One star is too much. Found a text in the morning that it was left outside, near midnight, when it was supposed to be delivered during the day. Can't call it an arrangement, rather a few flowers and greens plopped in a dollar store glass holder. Calling FTD to advise they need to perform due diligence and to get a refund. read more
6 years ago
boycott this place. after calling proflowers to contact td florists for a redo to send the correct bouquet this time instead of this garbage i received- they lied and told proflowers that they made my bouquet exactly as it was ordered... you be the judge- does this look anything close to what i had ordered at all??! big nope. avoid this place!!! read more
6 years ago
The flowers are messy, broken, missing petals, and overall bad. They didn't even deliver the note we requested with it. Too overpriced for the horrible quality we received. read more
6 years ago
DO NOT ORDER FROM HERE! The absolute ugliest floral arrangement I have ever seen. It was also delivered on the wrong day and the delivery driver left them out in the cold weather because she couldn't find my apartment. TERRIBLE COMPANY read more
3 years ago
11 years ago
Heads up to my Colorado friends -- when ordering flowers directly or through an online service, make sure your arrangement is NOT through TD Florist Design and Gift Shop in Highlands Ranch. Their arrangement was delivered at 1/4 the size of what was ordered, filled with tacky "bling" and filler (instead of flowers), and some of the flowers were in sad shape. When I called them to complain (much more calmly than they deserved), they told me that "we don't need your ridicule" and hung up on me. Here's what I ordered and what My fiancé received. I'm glad she could laugh at it instead of wondering if I secretly hated her! read more
7 years ago
9 years ago
7 years ago
9 years ago
9 years ago
7 years ago
6 years ago
4 years ago
4 years ago
7 years ago
Page 1 of 4
