Ordered flowers for my daughter's 30th birthday. I picked a bouquet from their website (Ava's Flowers) since I live in another state. I Ordered a size up from what was shown. By the time you added in the delivery fee it was over $100. What showed up was a disappointment. It was significantly smaller than what was on the website. It looked like a $15 arrangement from a supermarket. Rip Off! read more

My order was a total of $101.00 I chose the picture of the flowers in the 1st photo to send to my client and friend for condolences. They delivered the flowers in the 2nd photo to her. Their delivery that I paid $101. Does not even compare to the flowers I picked out and paid for. The photo was taken the day of delivery. The flowers were minimal and already looked worn out. Such a sparse amount. I was embarrassed when my client friend sent a picture thanking me for the bouquet. read more

T D Florist Design & Gift - The flowers that I ordered for $101.00. - Florists Near Me - Highlands Ranch, Colorado

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I truly believe in supporting small businesses especially during this difficult time. But sheesh- this florist doesn't even try. A $120 Valentine's arrangement was ordered by my hubby to be delivered on Friday before the holiday. Nothing came. At 8pm it was marked as 'delivered'. We called FTD and they were fairly useless. So we waited to see if they'd arrive Saturday. Sure enough- about 20 hours after being marked 'delivered' a man brought them to our house. We were shocked at the 'quality' and the 'arranging'. Almost like it was out of the tv show Nailed It. Almost?? The card attached to the flowers clearly showed that the florist values non-FTD orders more with its pitch about ordering locally. The arrangement was nothing more than a few roses and some unopened lilies. Nothing trimmed or put together. Don't use this place!! read more

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Zero stars is more appropriate. Do NOT use!! Dad's funeral on 2/9/2021. Order placed 5 days before yet arrived AFTER funeral. WRONG arrangement sent AND what was sent was in horrible condition! I paid $152 (plus tax and delivery). I've tried calling several times over last 2 days and they won't answer. read more

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I can not speak enough about how HORRIBLE the flowers looked upon delivery and continued to deteriorate rapidly. It is like they grabbed the oldest flower in the cooler and sent them out hoping no-one would notice. When i contacted my dear friend who sent them out to contact the florist. She was advised they absolutely would not send out a new bouquet, a refund was all that was available. So okay thanks for the refund for my friend who ordered the flowers but meanwhile when my friend was trying to do something nice for me at a time i really needed it; I have these disgusting flowers as a reminder of how much i will never send anyone to this place for flowers. How incredibly disappointing in the lack of product and customer service. read more

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I would give a zero rating if that was an option. The attached pic is of the flowers within 24 hrs of delivery. I attempted to contact the florist through email with pics, numerous phone calls (disconnected twice), and finally in person. Even though I was there during business hours, the shop was closed with multiple UPS delivery stickers on the door. If they are going out of business, they should at least have the decency to stop delivering flowers. read more

T D Florist Design & Gift - Florists Near Me - Highlands Ranch, Colorado

Worst Customer Service Ever!!! I went out of my way to find a florist close to my friend who was having surgery in another state. I try to support local businesses whenever possible. I ordered a Large, Beautiful, Expensive ($139) bouquet of peonies. Instead, this company delivered an ugly, meager, handful of what they had leftover - two carnations and a hydrangea. I called numerous times and sent three emails in the following week, before the company deigned to respond. Their response word for word: "OK sure keep free flowers to do whatever you want to do I wonder if there's a site that I can go on customers don't wanna pay". DO NOT waste your money. read more

SCAM!! Beware. Still accepting orders and credit card money but say they are closed when you call / write. Calling the authorities. read more

I would leave 0 stars if I could. I received a poinsettia on 12/23..I was not home and the delivery driver left it at on my front porch in 5 degree weather. I did not receive a call about a delivery and no attempt to leave it with a neighbor. Needless to say, it did not fair well. I have attempted to call the florist and emailed but have not received any response. read more

T D Florist Design & Gift - flowers - Florists Near Me - Highlands Ranch, Colorado

I wish I had checked Yelp before purchasing a flower arrangement from them. I ordered and paid for an arrangement to be delivered to my friend as a birthday gift and it was never delivered. I've tried emailing and calling them and have not received any response. I filed a claim to dispute the transaction with my bank since they never rendered services. Customer service is non-existent and this place is a total scam. read more

NEVER use this place. EVER. My step-father is in hospice. This is his last Christmas and i wanted him to have a "tree" and some Christmas cheer in his room. Please see pictures to see what was ordered and what was delivered. They are Unwilling to answer their phones, with FTD calling them while I am on hold 4 times. They did NOT deliver what was ordered. They informed FTD that they delivered what was ordered and would NOT correct the issue. They Did not contact me or FTD that they couldn't make the arrangement ordered. #FTD did appease me however i was unable to send the arrangement i wanted. I am very frustrated and angry. read more

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My financial advisor and his assistant sent me flowers for my birthday. They were delivered without ringing the doorbell (I have Ring so I would see the delivery) and placed behind a flower pot on my top step. You couldn't see it from the road or my driveway (likely to keep porch pirates away) or by my door where deliveries are usually placed. (There is even a small table just outside front door OUT OF THE SUN. ) So when I finally saw the flowers they were mostly dead with half the water evsporated. Some notification, since this was a surprise, would have saved the flowers. The sender called to share what happened and nothing was offered. I think redelivery with notification is how good businesses treat their customers. read more

I ordered a floral delivery for my friend for her birthday and chose to order from this local shop. At 1:30 on the day I had selected for delivery, I received an email saying the order was cancelled. It said, "We are sorry to inform you that your floral order for: Xxxxxxxx Xxxxx has been cancelled due to the unavailability of your specified florist, TD FLORIST DESIGNS." That's it -- no notice, no offer to have it filled by another florist, nothing. It was embarrassing for me to look as if I had not remembered or acknowledged my friend's birthday. Highly UN-recommend. read more

My boyfriend sent flowers for Valentines today and I sent him a picture of which he said, THEY'RE HORRIBLE! He is correct on that. They're wilted looking, horribly arranged, and look as if they've been out for a week in the snow here. I don't blame him for being embarrassed as I too hate I had to walk through the office with such a HORRID arrangement. I suggest anyone considering this shop, LOOK ELSEWHERE! Pictures attached of the arrangement delivered not even an hour ago. read more

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My mom had a tumor removed and a painful recovery. I picked a beautiful set of yellow get well flowers for her to have to look at in hopes that they would bring a smile to her face. Unfortunately, the flowers showed up over 5 days late!! I also understand that they sometimes can't match the flowers online so they try their best to get close. Well this wasn't even close, they were wilted and small and inside a bird mug that seemed like the back log of Easter in the throw away pile. It cost me $85 dollars and when I tried to contact them, no one ever answered the phone. Finally , after receiving an order receipt through email, I emailed them back asking for a refund. Surprisingly enough we had an actual conversation about how they were going to look into this. I reassured them someone was home the entire week they tried to deliver and that's it impossible for them to say no one was home to receive them. And guess what? Never heard from them since. It's been over a month and I'm so upset. I wish I could cancel the payment but I'll just leave this review and go to BBB with a complaint. I'm just really disappointed and heartbroken that they couldn't even try to make it better. Worst money spent ever. My last hope is that they see this review and get up on their ass to make it right. read more

T D Florist Design & Gift - My wrong flower order and an ugly bird mug. - Florists Near Me - Highlands Ranch, Colorado

Do Not Buy from Here! Flowers die in 3 days!!!!!! I tried to call them and they never answered me. This place is a SCAM read more

T D Florist Design & Gift - Florists Near Me - Highlands Ranch, Colorado

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Horrible customer service. My moms cat died and someone sent her flowers. They delivered and left them on the front step with no porch or shading in 80-90 degree heat. Since she went out of town they were there for a few days Fast forward trying to get ahold of them and the one number's box has been full for a week and no one answers the other number. I even tried many different days and different times of the day. So I sent an email and again no response. read more

T D Florist Design & Gift - Florists Near Me - Highlands Ranch, Colorado

I ordered flowers for 2 Coaches and they both arrived on time and were beautiful! I believe that new owners have recently taken over this shop. I recommend giving them a try! read more

Ordered and paid for a flower arrangement at 6am for my wife on anniversary. Never arrived and they won't answer their phone. Don't even know if they are in business still. Wish I would have looked on Yelp first and went with something else. You have been warned. read more

I ordered the "Pretty in Peony "Premium" arrangement though Teleflora (which this florist delivered). The arrangement I ordered is primarily peony flowers, my wife's favorite. Instead I got a bunch of inexpensive hydrangeas (see attached photo of what I ordered and what I got). You simply cannot swap out the primary flower type. This is like ordering a dozen roses and instead getting carnations. Peony is in the name of the product I ordered! To make matters even worse, the vase it came in was cracked so when we added water to it the darn thing leaks. I called and left a message for the owner and sent an email, but nobody ever responded. My advice is to avoid this florist like the plague. read more

T D Florist Design & Gift - Horrible Florist! - Florists Near Me - Highlands Ranch, Colorado

Bought through Ava's Flowers online and delivered by TD. Total garbage. Charged nearly $100 for a tiny arrangement that didn't even fill the crappy vase. All the flowers were laying over the side, so really, it wasn't an arrangement. In fact, the charge was supposed to be $65, and didn't show me additional charges until I saw the invoice. It was not itemized so I had to call. An additional $19.99 was for the arrangement. They also missed delivery on Mother's Day and we were in a hotel, leaving the next morning. So we had to update the address and accept delivery later. Also paid $3 extra for a card... which was an inkjet print hand cut with scissors. Again, just total garbage and a complete scam. DO NOT USE read more

WORST SERVICE EVER! I sent flowers to my MIL whose mother had passed away. I'm out of state and first tried calling. No answer and mailbox full. The message says to go online, which worked out great for me because I was needing to send quickly. I found a nice arrangement online and bought them. They arrived the next day and my MIL sent a nice note saying she had received​ them. She even sent a photo. It was not at all what I ordered. They even had a section online you fill out that asks if you are ok with substitutions. I marked "no". I never got a call or email asking about changes to the order. I tried to call them to tell them about the changes and of course,​ no one answered and the VM was full. I sent an email letting them know that I had an issue with the changes and to please call or let me know what they planned to do to correct it. I never got a call/email back. I'm glad she got the flowers, as I see that others​ have not. However, if you can't send what was selected, call the​ person and discuss what is going to happen. The item selected was picked for a reason, the item sent looked like a cheap substitute, the vase alone was enough to make me cringe (purple). At least try to get it to be similar. I wish I had read these reviews before I sent the flowers! Shame on me and lesson learned. I've used another florist in the area before but couldn't remember who and was in a bit of a pinch to send quickly. I wish​ I'd checked here to see it was Arapahoe Floral. I had even left a nice review of the great work they did. I will not forget again. read more

T D Florist Design & Gift - Left - what i ordered. Right - what was sent. I was glad to see a couple roses but otherwise not at all what I ordered. - Florists Near Me - Highlands Ranch, Colorado

My best friend sent me flowers for my 50th birthday. They arrived in fair shape and in two days looked like this. I communicated three times Through the delivery person and the shop never once contacted me. The delivery person said the shop is very busy. I guess they are too busy to ensure that they are using quality fresh flowers. I would NOT recommend this florist read more

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Arrangement died in 2 days. Card came without a name and I called them 10 times to try to find out who they were from and no one answered or ever called me back after the multiple voicemails. DO NOT, I repeat DO NOT order flowers from here read more

One star is too much. Found a text in the morning that it was left outside, near midnight, when it was supposed to be delivered during the day. Can't call it an arrangement, rather a few flowers and greens plopped in a dollar store glass holder. Calling FTD to advise they need to perform due diligence and to get a refund. read more

T D Florist Design & Gift - This is what you get. Just awful. - Florists Near Me - Highlands Ranch, Colorado

boycott this place. after calling proflowers to contact td florists for a redo to send the correct bouquet this time instead of this garbage i received- they lied and told proflowers that they made my bouquet exactly as it was ordered... you be the judge- does this look anything close to what i had ordered at all??! big nope. avoid this place!!! read more

T D Florist Design & Gift - WARNING-DO NOT SPEND MONEY WITH TD FLORAL AKA HIGHLANDSRANCHFLOWERS.COM !!! WHAT I RECEIVED ON LEFT VS WHAT I ORDERED!!???? - Florists Near Me - Highlands Ranch, Colorado

The flowers are messy, broken, missing petals, and overall bad. They didn't even deliver the note we requested with it. Too overpriced for the horrible quality we received. read more

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DO NOT ORDER FROM HERE! The absolute ugliest floral arrangement I have ever seen. It was also delivered on the wrong day and the delivery driver left them out in the cold weather because she couldn't find my apartment. TERRIBLE COMPANY read more

T D Florist Design & Gift - Terrible arrangement - Florists Near Me - Highlands Ranch, Colorado

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What should have been a lovely autumn color floral arrangement to our daughter in law who works long hard hours as a nurse ending it being so disappointing and frustrating. VOICE MAIL BOX FILLED FOR DAYS! No replies to our complaint of the quality of the flowers, WILTED OLD FLOWERS, SPARSE and NOT WHAT I ORDERED and on top of it, were DELIVERED ON WRONG DATE, After no reply for days, I now find their statement on their site. They state: For the best and freshest flowers in Highlands Ranch, TD Florist Designs has exactly what you're looking for! Check out our wide selection of flower arrangements to make your next occasion memorable." Yes, it was memorable, HORRIBLE. IF YOU NOT HAPPY WITH FLOWERS WE DID DELIVERY, WE CAN EX-CHANGE NEW FLOWERS FOR YOU WITH IN 24HRS . They don't respond so they can say it's been over 24 hours if they contact you back. I called and emailed that same day multiple times and the next day and the next day...... WE DO NOT REFUND MONEY FOR ANY ORDER. WE WILL EX-CHANGE FLOWERS OR PLANT. AFTER 24HRS WE DO NOT EX-CHANGE . FOR ROSES: GUARANTEE 72HRS MIX FLOWERS : 5DAYS They take your money and don't respond!!! They don't respond so they can say it's been over 24 hours. I called and emailed that same day multiple times. JUST want a refund. They did everything wrong, they don't reply back, they don't answer the phones. Very unprofessional and wrong! !! read more

T D Florist Design & Gift - edges of all roses were brown. everything was limp and appeared old. Card was not proofread. Flowers delivered on wrong date. - Florists Near Me - Highlands Ranch, Colorado

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I received a very nice flower bouquet a few days ago that had a blank card attached to it. I have no idea who the flowers are from. I have been calling TD for six straight days now and the first number ending 5312 rings and rings and then the answering machine picks up - but it's been full the ENTIRE time I've been calling. The other number, ending in 0606, just rings and rings and rings. Send a few emails from their website. NOTHING. Truly poor service. Does anyone work here? read more

What a disappointment! A Christmas Tree flower arrangement was ordered as a gift to use as a center piece at Christmas dinner. What should have had a tree shape, was more of a basket shape. The red and white flowers were very lopsided and the back of the arrangement was void of any red flowers. When the company was notified, at first they didn't acknowledge the piece came from them, however the card clearly had their company name on it. Would love to have a replacement or refund. We'll see what happens.... Do yourself a favor a choose another florist. read more

DO NOT ORDER FLOWERS HERE. My flowers NEVER showed up, their voicemail has been full for 10 days and my credit card has been charged for a delivery that never happened! read more

My niece sent flowers & chocolates for my birthday - this florist left the order in the alley by my backyard gate - who does that???? They sat outdoors for 30 hours before I accidentally stumbled on them. The ferns were dead, the roses wilted & dropping petals and the lilies bruised. Can you imagine the chocolate after two afternoons baking in our Colorado sun? I tried to contact both numbers for TD Florist and only connect to a recording... which has reached its limit and is full. I contacted FTD through which the order was placed and they were shocked - deliveries are never supposed to be left (and certainly not delivered to the alley). After spending a lifetime in business where customer service is key and consumer satisfaction vital, this is an example of the worst violation! If I could give a minus 5 stars I would. Save yourself the aggravation & disappointment. I hope that FTD cancels their association with this florist. read more

Heads up to my Colorado friends -- when ordering flowers directly or through an online service, make sure your arrangement is NOT through TD Florist Design and Gift Shop in Highlands Ranch. Their arrangement was delivered at 1/4 the size of what was ordered, filled with tacky "bling" and filler (instead of flowers), and some of the flowers were in sad shape. When I called them to complain (much more calmly than they deserved), they told me that "we don't need your ridicule" and hung up on me. Here's what I ordered and what My fiancé received. I'm glad she could laugh at it instead of wondering if I secretly hated her! read more

T D Florist Design & Gift - What I ordered vs what I received. I'm glad I was here when they arrived. What an embarrassment. - Florists Near Me - Highlands Ranch, Colorado

I ordered Mother's Day flowers for my mother. They were dead within hours. Horrendous! This company does not answer the phone or return emails. Do not order from here for someone you love. Horrible business practice. Make sure if you use 800 Flowers or FTD that they do not use this company, you will be terribly disappointed. read more

Terrible!! My husband sent me flowers today for our wedding anniversary and they arrived dead, wilting and literally shoved into a vase 5x too small. The roses were not pruned at all and there was no filler in the arrangement like he ordered. No answer on the florist's phone and VM is full. What a joke! read more

WORST EVER!! Go on Amazon for flower delivery or call a different florest!! My mom sent me flowers from here to cheer me up and they completely took advantage!! She ordered a huge basket with stargazer lilies and roses to be delivered Saturday 6/6/20 They didn't deliver or call her about any delay. She called them and the lady that answered the phone laughed at my mother, and lied to her with the excuse this was due to Covid-19. Not remotely true, and if it were they would have called her about this order. They left a tiny arrangement in front of the door that Monday afternoon (not normal flower delivery when they knock and present them to you) 8/6/20 of 2 old roses, about 12 heads of carnations, and 1 spray of wild flowers in a small glass vase. I'll add pics if I can. The card message was tiny print, not centered and didn't include the information or the little packet for the flowers water, not always customary. I think she finally got a refund days later with multiple calls. This is not ok. Looks like they routinely do things like this to customers. read more

I walked out my front door on Tuesday and found a bouquet of flowers on the porch. They were not wrapped and looked like they had been there awhile, likely delivered some time on Monday. Since no one bothered to ring the doorbell, I don't know how long they sat in the wind, overnight chill or daytime sun but do know they were supposed to be a Mother's Day gift. Unfortunately, they were wilted when I found them. read more

My flowers were delivered on Mother's Day. The four roses were not fresh and wilted the next day (Mon). Today (Tues) they looked so bad, I threw them away. The other flowers were fresher, but this was not an artistic arrangement. It looked like a clump of flowers crammed into a vase. I would not recommend this florist. read more

The flowers are dead. My bouquet of roses is the saddest looking I have ever received. Just awful. Don't use this business they were really late with these dead flowers. read more