I wanted to replace the graphics card in an HP EliteBook 8540w laptop. I requested estimates for…read moredoing the work. Given those who responded, Craig 's estimate for cost and time required to perform the work was the most attractive. As for the time required to perform the work, around lunchtime on 6 February 2020, I handed it to him and around lunchtime of the next day, I got it from him. As for the cost, the actual cost was less than the estimated cost. I inspected and tested the product (my laptop), it looked good and passed my tests. In conclusion, for service performance and product quality, I gave him five stars.

They fixed my problem and as they had to order a part after a first try, I wasn't charged for the…read morepart. Thanks!

PC Tek intelligently and expertly identified, then quarantined and removed, virus-infected files…read morefrom my Dell desktop computer. PC Tek's owner, Abdel, patiently explained his method, while actually fixing the virus! I came in worried, but left hopeful. This is the 2nd time I've hired PC Tek to fix corrupted software, and both times Abdel has delivered as promised. I can't recommend PC Tek highly enough!​​​

on July 11 we agreed with your Rtps that you come around 2 pm to repare my Comp. Nobody came…read moreMORE: no phone call, no e-mail... NOTHING If it is a good service then sorry...

Disclaimer: I also shared this review on Google because I'm too lazy to write a completely new one…read more My trusty laptop of 7 years was starting to die on me, and I desperately needed it to be repaired ASAP. IQ Services reached out so fast after I had put out a request on Yelp, and they even picked it up from me! Marcus was a gem and helped send over some files that I wasn't able to back up before handing him my laptop. He definitely went above and beyond. He was extremely responsive, and I got my laptop back and sheeee isss looking cutee!!! It's like I have a brand-new laptop. To be transparent with costs and services: I paid for a diagnosis ($99), a new battery ($52), and repairs/replacements for my keyboard, webcam, computer screen, and whatever else was messed up ($399). Even though it seemed like a lot, it really is not when you think about the context. --I got to keep my 7-year-old computer that I LOVE, and now it feels brand new. A new laptop with the exact same processor/ram would've killed my bank account. I also live in NYC usually, and I KNOW this would've been WAY more. --I know NOTHING about fixing computers. While I can do YouTube searches to do minor software troubleshoots, I don't even know how to open up a laptop to see what's inside. --They're professionals who have gained years of knowledge, education, and experience to be able to do this. It might seem like a couple of days of work, but it's years of time and money put into learning this craft. --I didn't have to leave my home. There was no driving to a store or finding time to pick it up. It's like DoorDash but with your computer. --They're family-owned, Black-owned, and veteran-owned. Stop giving Apple or whatever corporation your money!! Shop small and shop local. Invest in your community. One super minor thing that ALL computer repair services should do: I do wish they had loaner laptops or something available because I had to scramble to find a laptop to use in the meantime.

Super friendly, very helpful, and very good price! My laptop wouldn't even start due to a faulty…read moredrive which IQ was able to replace after only a few days. Highly recommended!

Reasonable Pricing, Friendly and Convenient…read more My laptop needed an upgrade and as you may know you don't have time to wait for repairs. I was provided detail diagnoses, a quote for the repair and a reasonable turn around time for the repair. I had contacted other businesses and I felt as though I was being provided commercial pricing. Computer Fix Plus took is a small private business inside the basement of the owners home and they are social distant conscience. They took on my small project and did not overwhelm me with a huge bill. I also requested my battery to be replaced which is something I have been needing for a few years now. Great company and fantastic customer service.

Super helpful and professional staff! I brought in my desktop with a dead SSD and a new one ready…read moreto install. They handled everything quickly -- installed the new drive, reinstalled Windows, and made sure everything ran perfectly. Clear communication, fair pricing, and same-day service. Highly recommend for anyone needing PC repair or upgrades!

Professional Business and honest people Great experience…read more Mr. Chaffic welcomed me as I entered and quickly addressed my purchase request The costs of the his computers and the installation were surprisingly low. I need to buy more computers to ship to West Africa for Salvation Academy branch. I definitely need their help in the future, I know where to go now when I need more electronic equipment. Had a great experience. The technicians are extremely knowledgeable. Mr. Chaffic worked extremely hard on multiple devices I purchased from Pro Computers. Thanks Pro Computers team. God bless you

Shafiq is amazing; professionally and personally. He was…read moreable to recover documents from an old hard drive when Geek Squad and Micro Computers (advertised as the best) were unable to recover (some said "we may be able to do it, but it will cost a lot of money; no guarantees and the hard drive may be completely destroyed in the process"). Current "technical professionals" do not have the knowledge and experience known by their elders. I have visited Pro Computers over more that 20 years. Shafiq was recommended to me by a former employer. He is very knowledgeable in many areas of interest. Many of his clients are also exceptional. His diagnosis has always been knowledgeable, efficient, and reasonably priced. He solved my problems, and exceeded expectations. Those who I have recommended to him have all been pleased and impressed.

Xerox WC 6515DNI Printer Not Working…read more Omid visited as promised and was timely. He's very professional and easy to speak with. He doesn't mind answering questions and engaging with the client. As with any technology, one never really knows what the issue might be that is causing the problem. At the outset, Omid thought it might be the fuser but after testing the printing using the bypass paper tray, and the print job completing, he quickly ruled out it being a fuser issue. At this point he did some research on his phone and then did a soft reset on the printer. Unbelievably it resolved my printer printing issue that I was having from using the main paper tray. He couldn't be sure as to why the printer settings were corrupted and had to be reset, but who cares at this point because I had been faced with buying a fuser, a new printer or any other expensive part. Most importantly I didn't have to continue going to the library to print anymore at $.15/page. I highly recommend Omid and his company.

Omid provides excellent service I highly recommend the company. He is extremely versed in all…read morecomputer repairs. I was also impressed with his charges for repairing my computer "very pleased"

Richard might be a computer repair Angel sent to earth. My whole livelihood is based around my…read moredesktop so when it went down I went into a panic. I was so relieved to have been able to contact ABC Repairs. The countless 5 star reviews are proof of his quality of service and the value at which he provides it. I felt confident my computer was in good hands. He was able to identify the problem immediately. He ordered the correct parts and the day it came in he was able to put the PC back in my hands. He went above and beyond for me and even installed the extra ram I had. I really cannot say enough good things about the experience. Forget Geek Squad, or any corporate company offering the same services at triple the rate. He is local and you cannot beat his office hours.

Would like to say Richard is great! He fixed my burned out component on a ten year old HP Desktop…read more He ordered the parts and had it up and running in about five days after the part was delivered, might be early since I did not remember the exact days. Hopefully he will be still around for a while since most people can only replace the entire motherboard and not just the components.

Brought in a overheating and dead Iphone. He was able to diagnose the problem and recommend a…read morerepair. Cost came in right in the middle of the estimate range. Thank you Mr. Fix.

Update: I was not contacted by the owner, and I have texts from the business refusing to refund the…read moreservice. They originally offered to refund the labor only or replace the part again, but after two failed installs, that wasn't a good resolution plan. I was able to get an approved dispute with my credit card company and was fully refunded. A reply to my review making it look like there was an attempt to refund me isn't transparent. Again, sometimes it's best to measure a business on what happens when something goes wrong, not just when everything goes right. A true measure of a business is how they handle things when things go wrong. I want to start by saying the actual service experience was good. Fast turnaround, friendly staff, and when my first screen replacement had dying pixels, they replaced it under warranty without any pushback. That part of the experience deserves credit. However, the second replacement screen was also defective. Graininess in low light, visible dark spots, and the screen would go completely black during phone calls. At that point I asked for a refund rather than a third installation, since I'd already spent enough time and didn't want to gamble again on the same part. This is where I think the real test of a business happens. Anyone can deliver good service when everything goes smoothly. What matters more is what happens when it doesn't. I had an independent diagnosis from Apple confirming the display issue, and the shop initially agreed to a refund on the condition that I return the old screen. The problem was that Apple, who repaired the phone separately, retains all replaced parts as their own property and doesn't return them to customers, a policy I confirmed directly and documented for the shop. In the end, the shop declined to issue a full refund and only offered a partial refund for labor, even though the part itself was the source of the defect, not the installation. I came into this wanting to be fair, and I gave the business multiple chances to resolve it. I think it's reasonable to expect a full refund when a product fails twice, especially when returning the part wasn't even possible due to circumstances outside my control. I'd recommend this shop for routine repairs based on their speed and friendliness, but be aware of how they handle things if something doesn't go as planned. They would reference that they work with the local Apple Store, but I spoke with the Apple Store and they have several customers come in after poor third party replacements and service.

Amazing guy and great in his passion for this work. Would…read morehire him again for sure if I have to. Pricing is very reasonable in today's market. He was able to put a line for CAT6 with professional work end to end. Absolutely phenomenal work done

Great guy knows his stuff. Good values and accommodating Local to the area... works flex hoursread more