Hats off to these brave people. Located in an area where the average car was made last century and…read morewhere the average joe doesn't know the difference between coolant and lemonade these chosen few brave the checkout counter to provide top notch service and courtesy ALWAYS. Got my alternator checked here as well as warranty out my broken distributor a couple of times, and have always been helped quickly and with courtesy. Great selection as always and impressed at the constant cleanliness of the exterior as well as interior.

I went into the AutoZone at this location yesterday afternoon to get my weak battery checked. When…read moreI came back later to pick the battery up I had a hard time getting the attention of the guy that's doing nothing at the counter but he finally looked at me and I told him I wanted to pick up my battery and (after looking confused) he goes back and doesn't come back for 10 minutes which I found to be rather odd. So I asked the female employee to go back and see what was happening--she had a very nice attitude and was friendly. She didn't come back for a few minutes so I asked the other guy at the counter to go back and check. The second guy finally came out and he started laughing like a maniac. I nicely asked if he was on drugs or something and he said no this is the way I am all the time ( I thought well that's too bad and pointed out that AutoZone employees don't usually act like that Then he made it clear that he thought it was funny that I had waited over 10 minutes only to find out that my battery was defective. He then slapped the sticker on the side of the battery (which said ("defective") on it to make his point. A few minutes later I talked to the manager about his behavior and he just stands there hardly moving like a Stoic from the days of the Greeks. He finally moves and tells me that he doesn't believe that his employee was laughing about my battery being defective and so there's not much of a problem. I was rather surprised at finding three 1 and 2 star type employees in the same AutoZone locations as this had never happened to me before. It was kind of like spotting a UFO or walking past a haunted house in July to me. Ha. But I recallef that about a year before I had encountered some rude behavior at this location at that time.

Outstanding service! Pep boys in Merced is now Advance Auto Parts. I was having trouble with my…read moreback-up camera in my Ford Fusion, was told by another dealership that my battery was bad so they could not read a code to complete the diagnostic. Ugh! I left there and went to Advance Auto Parts, Terry and boss man Jose, went above and beyond my expectations with not only selling me a battery for an awesome price, but installed it as well! Again, outstanding service! Anne M

Sarah went above and beyond to help get me home after my car battery died. Even though I…read moreunfortunately arrived right before closing, she helped me jump my car and helped me get a new battery. Her compassion, dedication, and know-how made what would have been an incredibly stressful night into one that was manageable and informative. My car is running great now, but it's comforting to know that Sarah and her colleagues are waiting if something like this ever happens again.

Really great service by Jeremy. Took the time to find our part then price match and order it for us.read more

Good service and good prices. They are helpful and courteous. I'll continue to use themread more

Compared tire prices with Costco & Firestone. Pep Boys had the best prices, plus a rebate for the…read morecost of the 4th tire! Got 4 tires for both vehicles. Nice, helpful employees.

Where else are you going to take your car with a flat at 6pm on a Saturday? Thank goodness for the…read morefellas over at Pep Boys. They patched our tire and had us back on the road in no time. The service was quick, the work was spot on and the value was exceptional. We will definitely be back. The waiting room was also comfortable with free coffee and a movie playing. Great value for the money.

The team member Terry was extremely helpful, went above and beyond his service call and was very…read moreknowledgeable and extremely kind. Would highly recommend anyone who needs anything or needs any honest advice to go give Terry at O'reillys a visit!!

I've been here many times over the last few years. I've found the staff to be knowledgeable and…read morehelpful. Today, it was Angel that went above and beyond to help me with a couple of parts for my vehicle. Very grateful for his willingness to support and his efficiency. Thank you!

My son is always working on his car and this is his go to store. This is also where I get my…read morewipers, filters, etc. it's a great location, plenty of parking, the corner of Olive and G, where Lyon's used to be. The workers are helpful, I've seen them out there putting on wipers, headlights and batteries for people. That's great customer service. Another cool thing here are the reward points. Every now and then they ask if I want to use my customer award points and it knocks down the bill $10 or so. Thats always a nice surprise. I choose Auto Zone on Olive and G.

5 men just standing there and non of them were able to help me placing the headlight of my car…read more I really needed help as I'm a woman that know absolutely 0 about cars, It sounds fair that If there were 5 man just standing there and I just purchase $40 lights I could get some assistance. The man said he couldn't do it because it was very complicated and my model car has some hooks and needed special tools! Well guess what went on YOUTUBE and change it myself in 10 minutes. How sad!!! Poor customer service do better.

Had the best customer service today. Went in this morning to order a part for my husband's truck…read more It was here by 3:30 this afternoon.

After having a competitor drop the ball I called here. Not only were they helpful and friendly but…read moreI was able to place my order and have the parts delivered the same day!

Love this place. Has everything I need for great prices. Customer service is on point as well. No…read morecomplaints.

First of all, there is No Kellogg's cereal here; This is a hardware store. I know I was a bit let…read moredown too. But the bigger let down was that a worker said they don't carry much steel material, which is the type of material we needed. The worker referred us to Ace Pipe & Steel. As for the layout of the store, the aisles can get you claustrophobic, especially this one weird aisle that forces you into a turn and there's a support beam in the way. That is the sacrifice for having more variety to offer. Last but not least, I have said that when a store refers me to a competitor store they gain some respect but this store lost it. They did not loose my respect inside the store but rather here on Yelp. I noticed that, after 9 months, Doug F. responded to Joe K. but instead of simply replying or commenting he wrote it as a review giving his store 5 stars, thus artificially bubbling his store's rating. In my book, this is cheating, unfair to honest businesses, and cause for loss of some respect. Hopefully they will redeem themselves in future visits, if I visit.

I sold my original owner Prius in 15 minutes bypassing broke…read moreprivate buyers from all over California. I'm happy Pick n Pull is a role model for Capitalism! Currently listed as a "Builder - Don't pull parts". Someone gains a mechanic's opportunity. California is blessed under the hood.

I retired my car through a state program and Pick-n-Pull was the agent to accept the vehicle and do…read morethe inspection. Great service, friendly and thorough inspection.

Michael on the phones and Sam the service manager both deserve some sort of recognition…read more These two went out of their way and beyond to help me get a tire changed before I had to go back to work in San Jose Monday morning at 4:30!! There was some miscommunication with another employee when I came in and that happens so I understood .... but, they took care of me even though it was super late!! Thank you guys !!!! I will feel a lot safer on the road tomorrow morning !!!

I got to my 830 appointment at about 825 where it took about 15 minutes for them to even come talk…read moreto me and check me in. There was workers walking around not doing anything as it was 8:25 in the morning on a Sunday and there was no urgency to help not only me but the customers behind me as well. When my vehicle was ready, I approached the cashier and he told me the price would be more than what the original worker had quoted me which was $72. It rang up as 85 in which I ask why is it that much and they said they had to use a special oil filter on my car never once was that disclosed to me or let know that is extremely unprofessional to know let the customer know beforehand would've not been a problem, but the fact that they didn't tell me till I was charged was incredibly rude as I was leaving the area going through where they serviced the cars the cashier came out behind me and told the workers to disclose that if they use a special oil filter because they don't want more people complaining as I was in the same area where they work on cars if you can get your oil change somewhere else, please just do it to avoid this unprofessional so-called business