The team member Terry was extremely helpful, went above and beyond his service call and was very…read moreknowledgeable and extremely kind. Would highly recommend anyone who needs anything or needs any honest advice to go give Terry at O'reillys a visit!!

I've been here many times over the last few years. I've found the staff to be knowledgeable and…read morehelpful. Today, it was Angel that went above and beyond to help me with a couple of parts for my vehicle. Very grateful for his willingness to support and his efficiency. Thank you!

5 men just standing there and non of them were able to help me placing the headlight of my car…read more I really needed help as I'm a woman that know absolutely 0 about cars, It sounds fair that If there were 5 man just standing there and I just purchase $40 lights I could get some assistance. The man said he couldn't do it because it was very complicated and my model car has some hooks and needed special tools! Well guess what went on YOUTUBE and change it myself in 10 minutes. How sad!!! Poor customer service do better.

I went to buy snow chains on I believe Saturday, the guy looked up my car make and model etc. they…read morehad the chains in stock, saw that they were on the top shelf. Decided he didn't want to get them down, then decided to tell me "sorry your car is too new, we don't have the chains." Like because I'm a female and have no brain apparently, as if idk that chains go tire size. Look if you don't want to do your job say so. Don't make up some stupid excuse and piss someone off. The one chick was sitting there on a step stool eating, the other guy was watching the World Cup and on the phone, the one helping me didn't want to get my chains. I wasn't even the the only one who got bad customer service. There was a guy who needed his battery sized up and the other one was worried about the World Cup came and was like have you been helped and this guy was like well he was helping me but he's busy now, and the sales guy was like oh ok and walked away to continue not helping him. The girl at the end of the counter was the only one willling to work. Idk who the owner is but you need to get your employees in check majorly. I straight up told the guy well I'm going yo O'reilly at least they want my business. Went to the other auto store spent a good 85 dollars. Autozone your people need to stop throwing away sales and do their damn job.

They're a clean facility. You drive in, get out and pour your already sorted bottles In a can,…read morealuminum I another can. They weigh them, hand u a tag. U take that tag to the office and get paid. They are not an auto parts supply, nor are they a junkyard. As for recycling it's glass and aluminum CRV, cardboard and appliances. I've never had a bad experience. One reviewee said they had brought more than 100 lbs of (?) And were told they'd only get paid $1.00 per (?). That is what I've heard, and that is by law. Not something the guys made up to be a-holes. ​

Gerard Chavez their manager was too busy to address my concerns but when I recovered my stolen air…read moretanks he showed up at the office to refuse returning my tanks. California Consumer Affairs and BBB will be alerted. Not recycling there again.

Since they moved to Main Street (building over. From R st location) their team has become terrible…read more They started out good at their new location were very helpful and friendly. Now there is a bunch of new team member that have bad attitudes and have no recommendations for car parts. I'm not going to this location anymore due to their uneducated and miserable team. Do yourself a favor and make the trip across town to olive and g location or just go to oreileys.

Went into Autozone for a brake light bulb and the employee was helpful and courteous. I had the old…read morebulb info but the employee was not able to locate the replacement with that info, so he waited while I made a call and got the auto's info and then was successfully able to locate the bulb. He even retrieved it from the aisle for me. There was no line when I went in so my visit was very short and sweet.

Love this place. Has everything I need for great prices. Customer service is on point as well. No…read morecomplaints.

First of all, there is No Kellogg's cereal here; This is a hardware store. I know I was a bit let…read moredown too. But the bigger let down was that a worker said they don't carry much steel material, which is the type of material we needed. The worker referred us to Ace Pipe & Steel. As for the layout of the store, the aisles can get you claustrophobic, especially this one weird aisle that forces you into a turn and there's a support beam in the way. That is the sacrifice for having more variety to offer. Last but not least, I have said that when a store refers me to a competitor store they gain some respect but this store lost it. They did not loose my respect inside the store but rather here on Yelp. I noticed that, after 9 months, Doug F. responded to Joe K. but instead of simply replying or commenting he wrote it as a review giving his store 5 stars, thus artificially bubbling his store's rating. In my book, this is cheating, unfair to honest businesses, and cause for loss of some respect. Hopefully they will redeem themselves in future visits, if I visit.

Was in need of a new battery and after auto zone turned me away saying they couldn't help me until…read moreit stopped raining due to needing them to remove the battery (it was a mist drizzle). Had it been raining hard I wouldn't have expected them to remove it and replace it. I called O'Reilly's auto parts down the street and they helped me right away. They removed and replaced the new battery I purchased from them, no hesitation. I was in and out within 10 minutes! Thank you Ben for the great customer service and being so helpful.

James was such a helpful person he explained things very well. More than once at times to help me…read moreunderstand completely. He showed me there member point system and I had a large order so I'll have enough to pay more towards our broke down truck saving me even more money. Then with all the time he spend helping me find my parts I asked if he could test my car batter and found out it was a bad batter(4 year old battery) and he installed my new battery no charge!! It was in a tight spot as well. No issue for this gentleman. This store has the best customer service and there prices beats other part stores by a lot. This will be my go too for all my car needs.

Do not go here they blatantly disregard California consumer laws. They refuse to follow civil code…read more1723. They did not tell me an item was non returnable until after purchasing the item. I saw this while leaving the store immediately walked back up to cash register and said I did not want the item since I could not return if not needed. They refused stating it was final sale. They did not tell me this before purchasing item, no signs posted at entrance or at registers stating limited return policy which is required by law. Steer clear of this shady place.

This store here in Merced has the rudest people (men) working here. My husband took a part to…read morereturn it as it was under warranty. ...and first they complained about the receipt because it was not like their new receipts. ...then the guy that finally got off the phone asked him what did he needed, and as he explained he looked at the receipt and saw another employees name on the receipt and said rudely ...."let him take care of this." Which this employee came in and said you will still have to pay for it! Never get parts from here. Funny how Auto Zone and O'Reilly have lifetime warranty on this part!

Unfortunately Yelp can't give these automotive super stars 10 stars out of 5 at Super Shop Merced…read more Been a customer for many years. Today 4/27/2026 Benny saved me an engine when I was trying to save a buck on insisting they use my oversized oil crush washers I bought from either Amazon or Temu. High end (brand new OEM engine at Lexus dealer): $10,000 - $15,000+ total

Following a car accident, I trusted Rich's Auto with body and suspension repairs. After a…read morefour-month wait, they returned my vehicle in an unsafe, undriveable condition, endangering my family. Daniel (office supervisor) and Julian (adjuster) were dismissive of my serious concerns. Rich's Auto subcontracted the suspension work to 'Super Shop,' who not only failed to fix the issues but also damaged the lower control arm. I ultimately took the car to Midas, where they immediately identified and repaired the safety issues missed by Rich's. I had to diagnose the body, alignment, and door issues myself, only to have Rich's staff argue with me and act condescendingly regarding their faulty workmanship. Rich's Auto Repair hired Super Shop for accident-related suspension repairs, but they only applied temporary, unsafe patches despite multiple attempts to fix it. After Super Shop repeatedly failed to properly repair the vehicle, I took it to MIDAS, who correctly addressed the issues and fixed the damage caused by Super Shop's negligent work.

Outstanding service! Pep boys in Merced is now Advance Auto Parts. I was having trouble with my…read moreback-up camera in my Ford Fusion, was told by another dealership that my battery was bad so they could not read a code to complete the diagnostic. Ugh! I left there and went to Advance Auto Parts, Terry and boss man Jose, went above and beyond my expectations with not only selling me a battery for an awesome price, but installed it as well! Again, outstanding service! Anne M

Sarah went above and beyond to help get me home after my car battery died. Even though I…read moreunfortunately arrived right before closing, she helped me jump my car and helped me get a new battery. Her compassion, dedication, and know-how made what would have been an incredibly stressful night into one that was manageable and informative. My car is running great now, but it's comforting to know that Sarah and her colleagues are waiting if something like this ever happens again.

I purchased struts/shocks at the Livingston, Ca. Autozone after 2 weeks I decided to take them…read moreback, the reason was because my 2006 Acura TL transmission was starting to act up so I decided not to spend the money to fix up a dying car. when I entered the Store the associate acted put-out that he had to return them. the attitude I got was not professional. I had my receipt and asked him if he needed my credit card for the return. He didn't answer me. He finished the transaction and laid the receipt towards me on the counter and walked away. I was very disappointed. The only thing I could think of is he must get commission for the sale since he was the same person who sold me the Struts/shocks.

Went to buy oil today, was helped by a nice girl with long black hair, her 2 other girl coworkers…read moreshowed her so much team support, I was impressed. The female manager was helpful too. They even told my cashier to get me a better oil filter that would give me additional $ off, which I completely appreciated. Would definitely recommend this location off Bellevue in Atwater.