Hats off to these brave people. Located in an area where the average car was made last century and where the average joe doesn't know the difference between coolant and lemonade these chosen few brave the checkout counter to provide top notch service and courtesy ALWAYS. Got my alternator checked here as well as warranty out my broken distributor a couple of times, and have always been helped quickly and with courtesy. Great selection as always and impressed at the constant cleanliness of the exterior as well as interior. read more

I went into the AutoZone at this location yesterday afternoon to get my weak battery checked. When I came back later to pick the battery up I had a hard time getting the attention of the guy that's doing nothing at the counter but he finally looked at me and I told him I wanted to pick up my battery and (after looking confused) he goes back and doesn't come back for 10 minutes which I found to be rather odd. So I asked the female employee to go back and see what was happening--she had a very nice attitude and was friendly. She didn't come back for a few minutes so I asked the other guy at the counter to go back and check. The second guy finally came out and he started laughing like a maniac. I nicely asked if he was on drugs or something and he said no this is the way I am all the time ( I thought well that's too bad and pointed out that AutoZone employees don't usually act like that Then he made it clear that he thought it was funny that I had waited over 10 minutes only to find out that my battery was defective. He then slapped the sticker on the side of the battery (which said ("defective") on it to make his point. A few minutes later I talked to the manager about his behavior and he just stands there hardly moving like a Stoic from the days of the Greeks. He finally moves and tells me that he doesn't believe that his employee was laughing about my battery being defective and so there's not much of a problem. I was rather surprised at finding three 1 and 2 star type employees in the same AutoZone locations as this had never happened to me before. It was kind of like spotting a UFO or walking past a haunted house in July to me. Ha. But I recallef that about a year before I had encountered some rude behavior at this location at that time. read more

Went into Autozone for a brake light bulb and the employee was helpful and courteous. I had the old bulb info but the employee was not able to locate the replacement with that info, so he waited while I made a call and got the auto's info and then was successfully able to locate the bulb. He even retrieved it from the aisle for me. There was no line when I went in so my visit was very short and sweet. read more

Since they moved to Main Street (building over. From R st location) their team has become terrible. They started out good at their new location were very helpful and friendly. Now there is a bunch of new team member that have bad attitudes and have no recommendations for car parts. I'm not going to this location anymore due to their uneducated and miserable team. Do yourself a favor and make the trip across town to olive and g location or just go to oreileys. read more

This place blows. There were three parts men. One helped one customer, while two ran their mouths, used their phones, and ignored me. The one with a customer finished up, but he kept socializing with the customer. very unprofessional. I felt like I would have been helped much sooner if I looked like them. They acted as if I was invisible. I will go out of my way to avoid this place. read more

Matt C. was incredibly helpful! He answered the phone and was able to help me get headlights when I came in. He even installed them for me. Overall, great experience and excellent service from Matt! read more

Autozone in Hollywood Florida 1530 federal hwy. they sold me used motor oil, and I had already drained out the old and srarted pouring it in when I noticed. called the manager and he said well that happens because we take used oil, said he would be there and supply me with 8 new quarts, so I had to put in the used oil to drive to store. when I arrived Angel at the counter acted like he didn't know but he lied about the manager not being there than changed his story to he knew and the manager said he could re-place 5 quarts, threatened to throw me out for being upset and accused me of lying after manager had acknowledged that he knew they ripped me off. I expected an apology for my inconvenience but instead was accused of lying. this whole experience was ridiculous and the manager should be fired.. I have spent thousands of dollars at auto zone but will never shop there again. read more

My car's battery and brakes needed replacing, but the brakes and rotors in for my 2006 Saturn VUE were not in the store. Elijio ordered them promptly for me and I was able to get them replaced AND get my battery replaced. Very pleased. read more

I am actually so confused by the interaction I just had at this location. When I called, the guy I spoke to was super personable and super helpful and then I come in to pick up my order and deal with some dude who was either too tired to have a personality or just having a bad day period. Really seemed to have quite the chip on his shoulder and had a bad attitude for literally no reason. It seemed to be super bothersome to double check that my battery was a match and then when I do get all checked out he puts the battery on top of one of those janky metal carts and pushes it towards me so I go to lift it off (not realizing that it's a good 40lbs) and some other guy goes "you can take the cart out".. So no, I hefted it and walked out. My husband was so angry about the whole situation that he called and the manager said he was right there the whole time and that "there was no issue" and that he offered to take it to my car for me lol First of all, there was no issue because I didn't make any issues. Secondly, allowing me to take the cart out is not the same as someone bringing it to my car so that was a lie. The absolute best part and icing on the cake was that after all of that grief, it WAS the WRONG BATTERY!!! They sold me the wrong battery for my car!! The stupidity is astounding. I'll never go back. read more

Like the new location...Welcomed with a hello at the door when I walked in and do you need any help. I replied, "No, thanks for asking"...I Went here for a few car cleaning products, I recommend Mothers... Been using it since 95 ya diggg"....Helpful information upon check out...They asked the make and model of my car and offered other product to keep my car running...Thatz kool read more

AutoZone Auto Parts - Best product for ya whip...keep it clean Digg... - Auto Parts & Supplies Near Me - Merced, California

Shout out to Josh for tuning up my knowledge on changing my windshield wipers. Its been a good while and he went out of his way to show me. Also to the girl who answered the phone because she was really nice and didn't sound rude at all to answer my questions . Great employees !! read more

They just hiring anybody. People there are useless and don't know how to do their job. They tell you they have the part your looking for and when you go in-store to get it they tell you they don't have it. A lot of careless employees and half the employees there don't know the first thing about cars. Seems like checking a computer is different for them. Autozone needs to hire people more carefully and people who want to work and not just carelessly help you. If you can call it help. read more

I went in to Autozone to get windshield wipers and went out to put them on my self when the manager came out and offered to help me. Definitely going back to this AZ from here on out. Totally impressed with the costumer service here, you don't really see that anymore. Made my day :) read more

The group of workers was very helpful when my car died. They checked my battery and let me know the battery was dead than they gave me a charge to start it. I couldn't recall the where the battery I had was purchased and the worker let me know it was oreillys and that I would probably get a discount if I went there since there was still warranty. I took the workers advice but definitely will be back to auto zone for my future car needs!! read more

I would like to start off by saying I usually have had bad experiences with this auto zone.. I have ordered parts from here a few times and each time its the wrong part or they take a month or more to come in where I just end up going to pep boyz and being charged up the ass basically.. I don't like kragen cuz the guy suggested to put regular conventional oil in my BMW that takes nothing but synthetic.. Well I ended up at the place I love to hate because I blew a bulb in my head lights and was stopped by the fuzz and had to fix it or pay stupid fines that no one wants to deal with.. I swear if I needed something else I would be SOL but since its a common item like an bulb they was in stock and sent me on my happy tipsy way.. hahahahaa.. I win this time auto zone til we meet again.. official score auto zone 4 - Me 1 read more

I needed new windshield wiper blades. The young man behind the desk, didn't get his name, was so helpful. He checked the old blades on my car, helped me select what I needed, I paid for the items, THEN!!! he put the wipers on my car. Great, great service. I'll be back. Thank you to the young man who helped me. read more

the service was terrible how do you lose a whole battery? and have attitudes when yall was the ones who lost the battery while charging it that's crazy read more

I'm fortunate enough that I don't normally find myself having to go to an auto parts store for much of anything...but when my van's battery died, it was time to go. Well, I knew I was going to spend about $100, so that wasn't a big deal. I've shopped here before and never had a bad experience, so I had no reason not to go. Well, when I went to change out the battery, things got a little tricky...I had lost one of the lock nuts that held the plate down which kept the battery from moving around. Try as I might, that thing was missing...gone. I went back in to the store to see if perhaps the guys behind the counter had a spare nut, but they stated they did not. So, after about 30 minutes looking for this thing, the shift manager comes out with several packs of lock nuts just so we could find the exact one that was needed, and a brand new telescoping magnet that he opened out of the package just for me to use to try and find this thing...this on top of them letting me utilize their shop tools to do this, as like an idiot, I'd left mine at home. Sure, they may not be the cheapest place in town, but the fact that they were willing to go the extra mile, to go out of their way to do literally everything they could to help me out...that's pretty cool in my book! Thanks, Auto Zone...you guys are awesome! read more

Customer service is what keeps me coming back. I was driving to LA from the Bay Area and my battery light came on. It had enough life left to make it to this location. Thank goodness Autozone was open at 8am and the Manager was nice enough to come out in the cold and test my battery. Alternator died. I purchased the ONE they had in stock and this location was kind enough to let me change it in the parking lot and offered their in house tools. A few hours later, they let me clean up in their private restroom and made sure everything was well before I went on my way. The whole crew was very kind and I wish I remembered the manager (grey shirt) that helped me from the beginning. Thank you Merced Autozone! read more

I had excellent service today by Kyiah one of the management there. Very knowledgeable and helpful staff by Kyiah, Joshua, and all employees at this location. read more

I had to Yelp to expreds how happy I was wkth the customer service. Everyone was pretty helpful in making sure Ingot the correct item. The salesperson also did price checks for me and found the same item $20 cheaper. The saleperson seemed knowledgeable. I was happy to see there was a customer bathroom, which was not very clean but happy they had one. Place was clean and organized. read more

my friends and i are on a roadtrip across the U.S and our car sort of broke down and two of their workers went out of their way to help us out and one of them even helped us after his shift had ended. 100000/10. we love them. read more

Nathan and Luis were amazingly helpful with my battery situation. Customer service was beyond. Thank you guys for the help.

I usually do not write reviews but this is a must. My car needed a new battery so I decided to go here because of the review. I have gone to many other auto parts store before within Atwater and Merced, but each time I always feel intimidated and clueless as a woman. Most of the time, the workers are annoyed at me for not knowing anything and they can be unfriendly. I dragged going to Autozone today to get a new battery but it had to be done. When I arrived, all the workers were friendly and helpful. One of the employee, Kiyah, helped me get a new battery. I asked if he could help me change out the old battery and he did so kindly. Many employees will do their job because they have to, and it shows. I did not feel that at all at this AutoZone. They definitely have my business as a woman. Even though I live in Atwater, I would rather drive here. read more

Pleasant helpful people, who give each customer in turn full attention. As pleasant as working with your best friend and helpful enough so that even if they don't have what you need will send you to a competitor who does Wow too cool. And that's what happened to me and thanks guys appreciated read more

I spoke to Maria about a part that I needed for my car and was very helpful. Her customer service is A+! She is a great asset for Auto Zone! read more

Michael the Manager was extremely rude when returning my refrigerant canisters. He was so unprofessional and it seems that life has gotten hard for him!!! read more

Auto Zone is great! I've bought parts from them for years, and have yet to have a bad experience with any of their employees. The wait times to check out are sometimes a bit long, but their service has always been excellent. read more

I went to your store to buy some things and to have my check engine light checked. A large man named Larry told me you do not do that ih the CA stores. I went across the street to pep boys and they checked for me. You advertise free engine light checks??? Guess Lawrance was too busy eating behind the counter. Pep boys gets my business now. read more

My wife had a dead battery - I called and spoke to Andrew who gave me great advice on what the problems could be and when she got a jump start and drove to the store, he diagnosed the problem, replaced the battery for her, and stayed late to do it. Highly recommend this store and Andrew. read more

not best service in town,, the lady who might of been the night manager had such a bad attitude was buying repair parts for my a/c and they sold me the wrong lines...assred they would work only to find that i had wasted my time sometimes you get lucky tho and do get a nice person who will help you but its not always the case on a different case they also sold me the wrong thermostat for my car when i tryed to return it they said it was the right one.....ended up going to a different auto store and getting the correct one not my choice for a favorite auto parts store....also way expensive read more