Not sure if this location is still "American Transmission" or "Ernie's transmission shop" but these…read moreso called mechanics are literally out here scamming people. They took $2400 from me and didn't fix a damn thing on my vehicle. They will go days even weeks without any type of communication. Then charge a ridiculous price for you to go and buy your own car parts just to pay for the "service labor" that they never even fix. I just want to leave a review to warn other people out there in Merced. I understand some people need their car fixed asap in some situations but trust me there are a lot better organized, reliable, certified mechanics out there!

They still have my vehicle won't tell me where they have it or when it will be done gave 2300 and…read moretold it would be done in no longer then a week then kept giving me a later date now to the point to where they hang up when I call ... they once told me they will give my car back with out a refund or work done to now they won't do anything they are thieves

Unfortunately Yelp can't give these automotive super stars 10 stars out of 5 at Super Shop Merced…read more Been a customer for many years. Today 4/27/2026 Benny saved me an engine when I was trying to save a buck on insisting they use my oversized oil crush washers I bought from either Amazon or Temu. High end (brand new OEM engine at Lexus dealer): $10,000 - $15,000+ total

Following a car accident, I trusted Rich's Auto with body and suspension repairs. After a…read morefour-month wait, they returned my vehicle in an unsafe, undriveable condition, endangering my family. Daniel (office supervisor) and Julian (adjuster) were dismissive of my serious concerns. Rich's Auto subcontracted the suspension work to 'Super Shop,' who not only failed to fix the issues but also damaged the lower control arm. I ultimately took the car to Midas, where they immediately identified and repaired the safety issues missed by Rich's. I had to diagnose the body, alignment, and door issues myself, only to have Rich's staff argue with me and act condescendingly regarding their faulty workmanship. Rich's Auto Repair hired Super Shop for accident-related suspension repairs, but they only applied temporary, unsafe patches despite multiple attempts to fix it. After Super Shop repeatedly failed to properly repair the vehicle, I took it to MIDAS, who correctly addressed the issues and fixed the damage caused by Super Shop's negligent work.

*********** Update 01/21/2025 PS: Lexus Truck model is hard…read morecoded in alignment software to find my SUV UX 250h in system. Owner needs to better train staff to explain this to customers. Jury still out until realigned at Valley Lexus dealer in January 2026. Owner and I repeated alignment measurements to no avail. Camber cannot be adjusted and -1.8 smacks of a manufacturing defect per a Lexus factory Technical Service Bulletin L-SB-0023-20 Applicability to 47 models 2002 - 2021 June 23, 2020 including UX 250h. Bumping rating 2 stars until January 2026. *********** Working with owner to reshoot and hopefully remedy next week of January 20, 2025. Driver rear camber should have been corrected to - 0.75. Instead Merced Big O Tires made it worse going from -1.7 to -1.8 and charged me $119.95 1/13/2025 where others charged as low as $70 for a Wheel Alignment. Big O erroneously printed an invoice showing Make 'Lexus Truck' instead of Lexus. I proved they could manually add vehicle but cannot correct invoice. My first and last business transaction!

Don't take your car there!!!!!Better customer service and stop over charging. Margret you weren't…read moreeven there when all this happened, and me returning because the alignment didn't work out it was still pulling sideways, plus i returned 2.5 months later because that's when they scheduled me to come back, the staff stated the business was backed up. i'd like to see the standard that the rest of Big O tires has of honoring the work they do and bring cordial and honesty back and not LYING. The fresno Big O tires are great. Shout out to Big O tires in Fresno, Ca.who finally fixed my car.

I wanna apologize to E&J for my first review. I wanna retract my last review. E&J worked with my…read morewife and after hearing the explanation I understand much better.Like I said E&J worked with my wife and even loaned her there parts car. They did a great job on repairing the wife's car and I highly recommend E&J to have your vehicles repaired. Just don't be like me and jump the gun. E&J will always get me and the wife's business. Hey E&J if ever need a larger vehicle for part car I'm willing to trade a van for the car you loaned my wife lol. Thank you again E&J and I apologize again.

Over priced i won't recommend this place they try to. Charge 450dlls to change a brakes come onread more

I've brought several autos into West Coast Tires & Auto Center for repairs. Each and every time…read moreI've left there satisfied with their knowledge and expertise. Yesterday, I brought my car in because the battery light on my dashboard lit up. I was somewhat puzzled because the battery I purchased from them was just over a year old. In less than 10 minutes, I was told that the battery is fine, but the alternator is faulty. To my surprise, I was not charged for the diagnostic check that they performed. In my mind, that is unheard of. (So, just for fun, I called another auto shop and asked how much they charge for diagnosing a "battery light" on the dashboard. They quoted me $180.) I really appreciate an automotive shop that doesn't nickel and dime their customers. I highly recommend this automotive shop.

If I could leave zero stars I would. I took in my diesel truck for an alignment after replacing all…read morethe suspension parts. Got it done. 2 days later I noticed my steering wheel getting crooked and herd clunking noises when turning. I went under the truck and found both sleeve adjusters were only finger tight. I called and spoke with the owner and he denied that they left it that way. they just did not own up to it. He did nothing to correct his mistake. Money just went to waste. I had to go somewhere else to get a simple alignment

Terrible experience. Back in February 2025 I took my Honda Accord Hybrid Sport to their service…read moredepartment and took a diagnostics paper from O Rielys Autoparts which stated my Spark Plugs were bad, and my car was having misfiring because of it. Maricela was the person who I gave this information to. They decided to "keep my car" and said they're take a look with a diagnostics test, then they call me the same day after I already got a rental because I thought THEY'd fix the issue; saying "oh come pick up the car its good to good, we didn't find any issues" MIND. YOU. I just bought the car from WESTERN MOTORS DEALERSHIP Aug of 2024; Then just recently, the car went into limp mode so I took it back to the service department & they ran a diagnostics and saw that my SPARK PLUGS AND COIL were bad and need replacement which LOL I TOOK my car there in February 2025 and TOLD them that was the issue but got looked at like I'm dumb. Anyways, and then proceeded to tell me that they will keep my car for a few days until warranty covers the parts and then start the repair... I said no way because that means I pay for a rental AGAIN, and have to pay them for their labor and the storage fees & whatever the repair costs which was dumb because it's literally an EASY fix I know this because I took my car from there right away to a family friend who is a mechanic and he told me this is literally an hour- 1/2 hour job. And they fixed it right away. And my car has been running so well. I just wish that Maricela actually took my concerns seriously instead of brushing me off and running around the bush with me. Going to definitely consult with a lawyer to return my car to them because they sold me a car without even properly making sure things were right fully with it. And this service department sucks on top of it, just cuz I'm a girl they made it seem like I'm stupid. Even charged me 100$ for the diagnostic test when LOL I had already previously told them what the issue is.

I highly recommend this place. Not many places you can go to and feel like you can trus them. Thank…read moreu Maricela for helping me and making the process go smoothly. Great service!

advertise one price, then write ite upat several thousand more!…read morei drove from out of town because l was interested in a piticular used car. lets cut through the crap! which is the tast i now have in my mouth! this business is not locally owned, but is owned by a wheeler dealer gruop. stay away!!!

I recently purchased a 2022 Hyundai Tucson, an awesome vehicle! Fabian Jimenez was my salesperson…read more He was very helpful throughout this process. I highly recommend this dealer and Fabian!

We went to run some numbers and already knew what we wanted, the amount we wanted to spend, and had…read moremy research done. We walked in Vida was amazing! She didn't hassle us, she asked what we wanted and it was in and out. I absolutely recommend her. Very smooth transaction. I will definitely come back to her when I am looking for another car.

1-14-2026 Jessica a newly hired Assistant Service Manager…read moreshould be demoted to service advisor. She lowballed service quote on labor to replace Brake Booster Pump Assembly, Actuator and Master Cylinder $675. Rob Hampton should be promoted to Service Manager for quoting correct $1350 and knocking off $100 for my trouble to $1250.

Started out rough with payment disagreement regarding a used car , but I reached out and they…read moremade it right and fixed it as we both agreed in the middle on a price that was more reasonable for both parties and we drove home today with our car. Thank you Ron smith GMC for working with us. We love our new vehicle

Unfortunately this place turned out to be a huge nightmare for us. At first we thought everything…read morewas fine the sales guy was nice not rude or pushy we ended up buying a used GMC Sierra. The salesman, the financial guy both assured us This truck was checked from head to toe. It was going to be super reliable. They said they only sell high-quality. Well, that was all a lie. Within the first week of having it, we started noticing issues. Ultimately we ended up having to replace the entire transmission ourselves. They swore this truck was in tip top shape and it was all BS just to get the sell! I will never go back to this place and I don't recommend it for anybody.

$60 dollars for the alignment on my honda. Lowest I've seen here in Merced. Lounge is relaxing a/c…read morebathrooms and have bottled water for you. People are cool and helpful. I fully recommend prices are affordable.

Good place , quick and no appointments needed, I had an emergency and he was very helpful, straight…read moreforward with the pricing , I got a good deal on all 4 tires without having yo ask for discount, which I usually bargain.It a big place , easy to find off of the 99 HWY ON V street. Better than the big name store , because I support small private businesses.