fast quality service uses OEM parts not cheap but not expensive great staff will definitely return

Overpriced! Took my 2006 Prius for a Hybrid Battery Replacement got a quote of $2800 for a remanufactured hybrid battery. It would take 2 weeks... Took it to Nishimoto Hybrid Repair in Fresno and got it replaced for $800 including 1hr of labor! Had it replaced that same day. read more

Toyotech - Took it in 04/20 - Auto Repair Near Me - Merced, California

*beware* if i could give this place a zero i would! the workers have the worst customer service skills and the owner Tom does not fall short!! i took my 2013 Lexus which runs immaculately for a 120k maintenance. The red face worker was so rude and unfriendly, when i told him i didn't need a car key battery it took him 20 min to "update the order" then we he was done he just walked out and threw his pencil. After they completed the work, immediately my check engine light & vsu (trac on) went on and my trunk was left open. i called back and was told to "i guess bring it back" $1255 for a oil change and spark plugs! damn right ima take it back. toyotech mechanics were not careful and did something to my car for the check engine light to go on. i took it back and was rudely greeted. spoke to the owner tom and that's like speaking to a door knob. he claimed there was a "new" issue and of course wanted to charge me more $$$$ i recommend all who have issues with this facilty to file a complaint with California dept of consumer affairs bureau of automotive repair, as i have done. i never got an apology from the workers or owner tom for my inconvenience and time off from work. stay away from this money pit, dishonest, unfriendly place. read more

This place needs better mechanics who know what their doing or more training. When they claim to be basically import specialists. Had issues with their diagnostics or repairs in the past with more than one vehicle. 2000 honda civic had brake light issues. Wont come on. I did my own research and they basically said theirs usually a brake in the line between the back passenger side on the driver side. I just didn't have time to repair myself, and yes that was where the issue was located. Charged extra diagnostic fee before they found it. I had a 99 civic which I took some place else before this. Same problem. They diagnose and fix the issue fast only cost around $100. 1994 toyota pickup. had an engine check light. Issue was supposedly the EGR. I had replaced the EGR before bringing it in. Toyotech claims its the EGR, and was replaced again. A couple of days later the engine check light came back on. They basically took my money and said they don't know what's wrong with it. Did my own research and review the diagram. One of the vacumm hoses were plugged into the wrong area. Problem solved. No thanks to Toyotech. 2007 Acura TL. I brought it in because the car was wobbling when driving on the highway. They diagnosed that it was because my rim/wheels were bent. They pointed out some minor areas where it didn't have dirt on it. They recommend replacing the tires and rims. Paid for diagnostics and took to tire place. Spent $2000-3000 on new rims and tires. Problem didn't go away. Took it in to another place and they said my bushings on the lower control arm were wore out. They basically lifted the car up and shook the tire left and right. There was alot of play. Replaced the lower control arms. Toyotech is not a specialist at anything but scamming people. Don't even know why I gave them so many chances. read more

My catalytic converter was stolen and decided to take my Prius to Tototech. Through no fault of the business since Tom, the manager was calling every day to try and find a catalytic converter, I was able to pick up my car 12 days later. I would have had my car back within 8 days, however, the manager was accommodating and kept my car over the weekend plus overnight on Monday because my new enclosed garage was not going to be ready until Tuesday. In addition to helping me with the timeline, Tom drove to Livermore on a Saturday to pick up the catalytic converter. Also received a discount on labor for being a CSAA member. read more

Overpriced! Before I took my car in I was checking prices and they said $80 for diagnosis and when I took my car it was $100

I have been using ToyoTech for years. Tom is the new manager and takes good care of you. Let's you know what is going on mechanically and provides good service. read more

My 2009 Honda Civic Hybrid has over 220,000 miles and still going strong. This is my "go to" shop for all routine and other mechanical repairs. They always let me know what it will cost right up front, they give me great advice and they keep my car running great. I was scared as it initially approached 100,000 miles and they let me know that as long as it is properly serviced it should continue to serve me well. My car serves me well, and Toyotech my car well. I highly recommend you check out this shop for your automotive needs. read more

They have ample on site parking, but they are not as accommodating to customers when it comes to their waiting area and shuttle service. They are usually overpriced, but they will price match other mechanics in town if you ask and they will provide discounted inspections if they already inspected or fixed something and the problem persists. Their customer service seems too laid-back at times. They're quick and their work is pretty solid though. Repair Pal certified mechanic read more

I took my Toyota Prius here for a service earlier this year as I was strapped for time and they seemed fairly accommodating with scheduling. When I returned to pick up the car, I was told that it needed several items of urgent work, costing around $1000. When I said that I didn't have the time to leave the car with them for their required work time, they immediately dropped the time estimate. Needless to say, I departed without the work being done. Fast forward to today. I just had my car serviced by a reputable dealership. How remarkable that none of the "urgent work" repairs identified by Toyotech was flagged as needing any attention. Clearly the "repairs" were just fictitious. I would steer clear of this firm as they appear to be dishonest. read more

My husband took our 98 Camry here because the check engine light was on. They ran a diagnostic and charged us $79 for that, then they told us that all of our coil packs needed to be replaced and that we needed new spark plugs and wires. They gave us an estimate that it would cost over $700 to fix. So I called them later that evening wondering why the price was so high and why I needed new spark plugs and wires (because I had just had a tune up by the dealership earlier this year.) Ultimately they didn't give me a legitimate reason why the cost would be so high so I took my car to another mechanic. The new mechanic (at Racobs Automotive off Hwy 59) told me that I obviously didn't need a tune up since I had just had one done and he also told me that TOYOTECH HAD SWITCHED THE FAILING COIL PACK WITH A GOOD ONE SO THE DIAGNOSTIC WOULD READ THAT MULTIPLE COIL PACKS NEEDED TO BE REPLACED. He noticed this because the could packs are numbered and the number two pack was switched with number three. I had my car serviced at Racobs and the only charged me $180 including parts. Overall, it was a horrible experience dealing with Toyotech and I would never go back nor recommend that anybody go there. Since then I have heard many horror stories from friends and acquaintances about Toyotech. If you look young or if they catch on that you're not too car savvy they will take you for everything you have. read more

This is the place you want to go for all of your vehicle needs! Made an appointment for brake inspection on Friday and they started working immediately. The manager showed me all my options and we actually ended up doing an oil change since it included a full vehicle inspection which was more cost efficient in the long run. I ended up having coolant leaking from my radiator that needed to be replaced. He took even photos of the leak and sent them to me to show me what was going on. When speaking with him, I never felt that he was just trying to pull a fast one on me. If I would have waited to fix the radiator, I could have severely screwed up my engine. Unfortunately they didn't have the part there with them that day and they said it would have to be the following Monday that they could work on it and they wouldn't suggest driving it in the mean time. I expressed to them that I could not do Monday because of an important work survey that I needed done Monday morning. The owner/manager went OUT OF THEIR WAY to get the part delivered fast AND even come in on the weekend for a few hours to get it done so that I would not have to reschedule my work. I am extremely grateful to them and will from now on, recommend this place to everyone! I do not know much about car repair myself, but I never felt like they were trying to replace things that didn't actually need to be replaced. Any questions that I had, he walked me through it and gave me all of the breakdowns. On top of their skill, they are nice people at the shop! Highly recommend if you want your vehicle done right. read more

No one likes change !!However I was tired of my car not getting serviced right and my pocket book paying for it. They guys here are the best. I did some research and asked around. If you want your car done right and you want to save money then this is the place for you. Fast , friendly, and efficient . Don't let the clean shirts, friendly smiles and name fool you . They work on everything from Honda's. Toyota's, and Fiats . read more

I took my Lexus and they couldn't do anything they told me I need a new transmission over 5000$ but they took my money they said they charge a one time fee to check the engine light.And didn't do anything to the car they just cleared the light and they charged me 100$. Avoid his place it's a scam. read more

I took my Lexus to Toyotech of Merced on 7-19-2012 Worst experience ever! They gave me a bad Diagnostic test ($174) and said things were wrong with my car. They said my car battery was completely dead so I took the car to Toyota and they tested fine. Also said they couldnt turn the car on because the alternator and battery were dead....but I gave the battery a jump start with jumper cables and it turned right on lol what a joke. This shop is sad. My entire family drives Lexus and Toyota vehicles and we are for sure never taking our vehicles here ever again. I have receipts and paperwork invoices to show, to prove to anyone who doesnt believe me. read more

Tom owns the company with his son as a mechanic. Brought our son's Civic for timing chain replacement and he matched competitors price. 25000k on the work and not a single drip of oil. Recommended cv joints replaced but we ran out of funds. 2 weeks later the right one went. They nailed it. read more

Never use this company. I ordered a fog lamp on 11/13/12 and prepaid with cash for the order and installation because they indicated it was a special order. As of 1/3/13, I never received a phone call that the fog lamp was received, the manager of the store never returned my calls. I am in the process of going to small claims court to recover my money. Jeff P. read more

My husband and I brought both of our vehicles to ToyoTech for service. Our Honda Civic needed a new air conditioner and our Scion was in need for a very overdue tune-up (both cars are well above 150,000 miles). The staff was incredibly friendly and was able to repair the air conditioner in the Honda and service the Scion. Needless to say, both are running like champs and I am very happy with the service. They are fast and more affordable than dealer service shops, plus, they take the time to know you -- their customer service is definitely some of the best I've experienced in Merced. I won't take my vehicles anywhere else. read more

Zero stars! Cheats and thieves! My car was overheating and I took it in to them. They wrote me up a whopping $1000 estimate to replace the entire cooling system including the radiator. They said they needed $250 down for the radiator. Like an idiot, I gave it to them. Then, being suspicious, I took it to a friend. He replaced the radiator cap for $3 and the problem was solved. No more overheating. I went back for months trying to get my $250 back to no avail. Don't even darken their door! read more

Toyotech replaced the clutch on my Subaru Impreza in March of 2012 that had 110,000 miles on it. For some reason the throw out bearing on the replacement failed after 30,000 miles. The manufacture of the parts and Toyotech's warranty had already expired. Toyotech manager Jon Lynch wanted nothing more than his customers satisfaction. The clutch was replaced by them at a deeply discounted price. I want to thank them for working with me to get the problem resolved even though the warranty had already expired. read more

Don't go there. It does not provide the service they say they do. I received an ad from them in the mail about oil change, and went there one day at 4:30pm, and was told that their technicians had already left at 4:30 (even though the store business hour is until 5pm), and the manager told me to come before 4:30 next time. OK I said. A few days later I came at 3pm, only to find there was no technician there either. Why didn't the manager tell me this the first time I was there? Apparently this store has so little business that they simply don't keep any technician in the store. So, don't go there. You won't have your car served. They don't have workers there. read more

I'm surprised, I would give them 0 stars if I could.. Went there because the engine light was on.. after spending $197.00 to have fixed.. Found out the charcoal canister was bad.. and will cost an additional $556.00.... Ended up being a gas cap.. I reset the code's myself.. engine light went off.. Problem fiixed .. They would have ripped me off for over $700.00 If I wasn't able to fix it myself with a $14. gas cap.......Do your research folks.. read more

I have had numerous interactions with Toyotech over the past few years - involving several vehicles. Just yesterday I picked up my current car there. It had been running poorly , with declining gas mileage. We didn't really know what was wrong with it. Their mechanics were able to troubleshoot the problem and get it fixed. Now it runs like a new car. I've always been pleased with their work and their friendly service. They will continue to get my business and my recommendation. read more

This is gonna be long! I have a 2012 Toyota Camry. I have gone to Toyotech previous to have oil changes and other smaller services done and never really seemed to have any problems. It was expensive as hell but I didn't think much of it (I really should have!) I drive a lot and for long distances. I put a lot of miles on my car. Within the past few months, my car has had a slight hesitation between 2nd and 3rd gear. I have an automatic but I know how to drive a manual so I'm aware of the gears. I had taken my car in for an oil change and mentioned that to them and they said they'd have to run a diagnostic check so they weren't able to do that this particular time...understandable. Tom, the guy at the front desk told me at that time that I needed rear breaks too but I told him that I would have to wait on those because of financial obligations elsewhere. Fast forward to about 2.5 weeks ago. The hesitation wasn't getting any better so I called to have to checked out. Tom calls me and tells me that it may be the transmission and that they might have to flush it. Ok fine. I said do what needs to be done. I told them to do a full service minus the oil change because I had just had that done. I also told him no breaks because I would get those done elsewhere. Of course because I was taking my money elsewhere, Tom had a very condescending tone when speaking to me. He also told me my wiper blades needed to be changed...told him I can do that myself (to avoid the $500 charge they would charge me just for that). Well...I go to pick up my car later that evening and the sputter that was present was fixed, they "flushed" my transmission, but the hesitation was still there and told me that it was an internal malfunction. WTF. My car is a 2012!!! I keep up on the services and take care of it. Parts cost $167 and most of that was the "transmission fluid" they replaced after the "flush." $470 IN LABOR!!!! Did they birth my freakin car!? WTF. Fast forward to today...I asked around and found a mechanic that I trust to take a look at my car. Yes, I needed breaks, front and back (Toyotech told me just back) and low and behold, they said that my transmission fluid was BLACK...like it hadn't been flushed. There's no way that in 3k miles, it turned black. They said that what it looks like is that they pushed new fluid that mixed with the old AND they overfilled it which can cause the transmission to burn. So they put new break pads, drained some of the transmission fluid to even it out, and there's no more hesitation. The mechanic said that in his opinion, no flush was done at all. $662.94 is what I paid Toyotech for them not to fix the problem and to tell me that I just have to wait for the transmission to completely go out. UNBELIEVABLE. I'm so mad. The mechanic I took it to tonight charged me $152 for parts and $110 in labor. Completely reasonable...not 3x the amount. Thank God for honest people. I will NEVER go back to Toyotech. I feel so manipulated by them. I don't like to have pity parties but I am a single mother (yes, totally single...not a co-parenting parent) and $662 is a lot of money for me, as I'm sure it would be to anyone. It's ridiculous that these people do this to their customers. I will NEVER go back there and I hope I can prevent others from being ripped off like I was. read more